[Bug 617288] New: OpenSuse 11.2 does not detect my 2TB SATA3 Hard Drive (or sees partitions on it as corrupted)
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c0 Summary: OpenSuse 11.2 does not detect my 2TB SATA3 Hard Drive (or sees partitions on it as corrupted) Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: 64bit OS/Version: Windows 7 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: sonichedgehog_hyperblast00@yahoo.com QAContact: jsrain@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 (.NET CLR 3.5.30729) Three months ago I got a Seagate 2TB Baracuda XT, SATA3, 7200rpm, 64MB Hard Drive which I am now using as my main drive with Windows ( http://www.emag.ro/hard_disk-uri/hdd-seagate-2tb-baracuda-xt-sata3-7200rpm-6... ). The issue I am experiencing is OpenSuse 11.2 (nor the latest release candidate of 11.3 that I tried back then) not seeing my hard drive, and if it sees it the partitions are considered corrupted. This makes it impossible to install OpenSuse and possibly to browse existing partitions with it. I am certain that my hard drive is not damaged, nor any other hardware. I'm using this hard drive as my main HDD with Windows 7 64bit, and have never experienced the smallest issue with it (apart from this problem). I have another hard drive as well (400 GB on SATA2) which is detected properly by OpenSuse. Connecting or disconnecting this drive does not change the 2TB drive not working however. I tried different bios settings, such as setting it to both AHCI and IDE mode, and physical settings like using different SATA ports (tried sata2 and sata3 ports alike). I even tried wiping the HDD to nothing, but still the same issue (note that OpenSuse still said partitions are corrupted while the HDD was completely wiped and had no partitions). I don't have any RAID setup that I'm aware of, and currently run my hard drives in AHCI mode. I wrote more detail in this forum topic: http://forums.opensuse.org/get-help-here/hardware/437039-opensuse-11-2-does-... I don't know any more about the issue than what I mentioned there, but I can run other tests if that can help. Note that I currently have two NTFS partitions which I use and keep all my data on, so I cannot try anything risky that can damage them and causing me to loose data. I'm also inexperienced with Linux, so I would appreciate detail on what I need to do in order to test or get more info. Here are important quotes from what I wrote in that topic: ------------------------------------------ Hello everyone. I got a new hard drive yesterday, a Seagate Baracuda XT 2000GB SATA3. I'm running it on the SATA3 jmicron chip in AHCI mode, and Opensuse 11.2 is having issues with using this hard drive properly. The hard drive seems to take a while to detect, for one thing. After it is detected however, I am told I have no hard disk that can be used for installation. The exact message is: "No hard disks were found for the installation. Please check your hardware!" After that, I'm told the partitioner can't read the partitions on my hard drive properly: "The partitioning on disk /dev/sda is not readable by the partitioning tool parted, which is used to change the partition table. You can use the partitions on disk /dev/sda as they are. You can format them and assign mount points to them, but you cannot add, edit, resize, or rename partitions from that disk with this tool." I partitioned the new hard drive under Windows, with a partitioning tool called Partition Wizard (free / home version). I'm not sure if hard drives partitioned with this tool are not recognized by OpenSuse's partitioner, or if it's something else. I already installed Windows on this hard drive, so I can't delete all the partitions I have so far and start all over again (I'm keeping my system a dual-boot between Windows 7 and openSuse 11.2). What can I do so OpenSuse will see and modify my partitions? If it is the partitioning not being understood, is there some sort of tool that can make the partition table of the hard disk linux-readable? (a free Windows program that could do such) ------------------------------------------ ------------------------------------------ It is detected correctly in BIOS, and it's not set in RAID but AHCI. I get this issue even if I run it in IDE mode, or on a non-jmicron SATA2 port. Good idea to try the Windows partitioner, I forgot it actually has one. I decided to wipe the hard disk and reinstall everything again, with a better partitioner, so I'll see if this still happens after. ------------------------------------------ ------------------------------------------ OK. After completely wiping my HDD clean using a 5 hour wiping tool then running the installer again, I noticed neither openSuse 11.2 nor openSuse Live KDE 11.3 Milestone4 see my hard disk. I then partitioned it using the Windows 7 partitioning tool. Booting the live 11.3 sees and mounts my ntfs partitions, but the partitioning tool and 11.2 installer give me the same errors described in the first post. So my final thought is that openSuse has an issue with my HDD. If the reason isn't sata3, it may be that it's a 2TB perhaps. Could it be possible that openSuse might not understand such big hard drives yet? I'm certain my HDD is not in any way damaged. I just got it and Windows 7 as well as all other files work like a charm, so there's clearly nothing wrong with it imo. Has anyone else managed to install openSuse 11.2 on a SATA3 HDD and / or a +2TB one? ------------------------------------------ ------------------------------------------ Yeah, I use the official copies only, and try to use good media and do all preparations. The installation media is likely not damaged, because both the 11.2 DVD and 11.3 KDE live CD I burned yesterday do the same thing, and the other HDD is always detected properly. Will check the install disk later when I look into this again. Haven't tried another distro yet, perhaps I will at some point. Configuring the rest of my system now. And as far as I know I'm not using RAID. All my HDD ports are set to AHCI mode from BIOS. I shall probably test more, but imho I think one of the devs should look at this, if they have a similar HDD to test with. When it comes to Linux I'm still a newb, but this strongly feels to me like openSuse does not understand the new HDD properly, from everything I tried and seen. ------------------------------------------ ------------------------------------------ Thanks a lot for the info. I'm not sure if my drive is a '4K physical sector', is there any way to check for that and see? And now it appears that whether I plug in my sata2 or not, the same issues happen with the new HDD. So from what I'm seeing having the other one doesn't affect the new one not working. I finished reinstalling my Windows system and copying my data, so I can't do anything risky any more. I'd be glad to do more safe tests and help with fixing this though. ------------------------------------------ Reproducible: Always Steps to Reproduce: Boot from the installation media and start the OpenSuse installer as normal. When the installer reaches the part where partitions and hard drives are detected, this issue takes place. The issue can also be reproduced by booting OpenSuse Live CD KDE and going to the Partitioner in Yast. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c1 --- Comment #1 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-25 18:00:45 UTC --- Just tried the latest 11.3 release candidate (RC 1) 64bit. Unfortunately the issue is still there, so I won't be able to install 11.3 either :( The same problem occurs, and the installer does not detect my hard disk at all. In order to be sure it's not something on my end again, I also tried all possible jumper settings on the problematic HDD (it came without a jumper so i used one from a different SATA HDD), but that didn't change anything. I tried the BIOS FailSafe and Default configurations again, and also tried switching between IDE and AHCI mode again from bios. It still makes no difference whether I plug in the other HDD either (that one is always seen properly and this one is never seen by the installer). I hope 11.4 will work, or maybe through some miracle this can be fixed in 11.3 before it's released, if there's still time in 20 days. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c2 Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Install Priority|P5 - None |P1 - Urgent URL| |http://forums.opensuse.org/ | |get-help-here/hardware/4370 | |39-opensuse-11-2-does-not-s | |ee-my-sata3-hard-disk-parti | |tions-2.html Component|Installation |Installation Version|Final |RC 1 Product|openSUSE 11.2 |openSUSE 11.3 Target Milestone|--- |RC 1 --- Comment #2 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-25 18:06:54 UTC --- Just tried the latest 11.3 release candidate (RC 1) 64bit. Unfortunately the issue is still there, so I won't be able to install 11.3 either :( The same problem occurs, and the installer does not detect my hard disk at all. In order to be sure it's not something on my end again, I also tried all possible jumper settings on the problematic HDD (it came without a jumper so i used one from a different SATA HDD), but that didn't change anything. I tried the BIOS FailSafe and Default configurations again, and also tried switching between IDE and AHCI mode again from bios. It still makes no difference whether I plug in the other HDD either (that one is always seen properly and this one is never seen by the installer). I hope 11.4 will work, or maybe through some miracle this can be fixed in 11.3 before it's released, if there's still time in 20 days. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |aschnell@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c3 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P1 - Urgent |P5 - None Severity|Critical |Major --- Comment #3 from Stephan Kulow <coolo@novell.com> 2010-06-28 21:51:12 CEST --- you have no data loss, so it's not critical to our definitions. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c4 Arvin Schnell <aschnell@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |aschnell@novell.com InfoProvider| |sonichedgehog_hyperblast00@ | |yahoo.com --- Comment #4 from Arvin Schnell <aschnell@novell.com> 2010-06-28 20:20:27 UTC --- Please start the installation upto the point where YaST generates a partitioning proposal. Then copy the YaST logs and hwinfo, see http://en.opensuse.org/Bugs/YaST. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c5 --- Comment #5 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-28 22:17:09 UTC --- Created an attachment (id=372285) --> (http://bugzilla.novell.com/attachment.cgi?id=372285) 11.3 RC1 Yast installer logs -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c6 Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|sonichedgehog_hyperblast00@ | |yahoo.com | --- Comment #6 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-28 22:18:11 UTC --- Created an attachment (id=372286) --> (http://bugzilla.novell.com/attachment.cgi?id=372286) 11.3 RC1 Yast installer hwinfo -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c7 --- Comment #7 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-28 22:27:15 UTC --- Posted the two requested files. Taken with the 11.3 RC1 64bit installer. If this information is important, the USB stick was used to store the logs to, which is why it was plugged in. And sorry for qualifying this bug to maximum priority. I did so because it can make installation impossible based on hardware, which felt like one of the biggest possible issues to me (but yes data loss would be worse). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c8 --- Comment #8 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-29 00:33:19 UTC --- Created an attachment (id=372299) --> (http://bugzilla.novell.com/attachment.cgi?id=372299) Partitioner in Yast, 11.3 Milestone 4 LiveCD KDE 64bit -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c9 --- Comment #9 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-06-29 00:33:47 UTC --- Created an attachment (id=372300) --> (http://bugzilla.novell.com/attachment.cgi?id=372300) 11.3 RC1 64bit installer I tested again with an older 11.3 Milestone 4 Live KDE DVD. To my surprise, both the partitioner and My Computer window showed my hard drive properly this time, which I find extremely weird. If I start any OpenSuse installer however (non-live CD), my hard disk is not seen. So this might be an installer only issue perhaps? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c10 Arvin Schnell <aschnell@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|aschnell@novell.com |kernel-maintainers@forge.pr | |ovo.novell.com --- Comment #10 from Arvin Schnell <aschnell@novell.com> 2010-06-29 07:25:44 UTC --- Several programs (parted, dmraid and vgs) report input/output errors on sdb. Looks like a kernel problem to me. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c11 --- Comment #11 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-07-15 15:42:19 UTC --- Just tried 11.3 64bit which is now out, and the issue is still there. I hope 11.3 can be updated when this problem is solved, so users with my hardware won't have to wait for 11.4 to install. Also, I realized I haven't mentioned an important detail. My motherboard is a Gigabyte GA-X58A-UD7, with an X58 Express Intel ICH10R chipset. http://www.marketonline.ro/placi-de-baza/placa-de-baza-gigabyte-ga-x58a-ud7 I heard this might be an important part, so just in case it makes any difference. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c12 Richard Ems <r.ems@gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |r.ems@gmx.net --- Comment #12 from Richard Ems <r.ems@gmx.net> 2010-08-02 17:30:45 UTC --- Have you tried booting with acpi=off. I was having similar problems and this kernel parameter did the trick. BUT, after booting with acpi=off I see only one core! cheers, Richard -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617288 http://bugzilla.novell.com/show_bug.cgi?id=617288#c13 --- Comment #13 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-08-02 18:22:20 UTC --- I'll try to remember to test that when I return home (in about a week and a half). Hope that can be a temporary workaround, and indicate the issue better as well. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c15 --- Comment #15 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2010-12-01 15:08:32 UTC --- I started asking about this issue again, now that many months have passed and 11.4 might be getting close. Was wondering if there are any news about this issue, and if its cause was at least discovered and confirmed. I don't have any new info, except something another user told me today on IRC. He said it could be a problem with the JMB363 controller on Linux, which is a known issue. However, I tried this HDD on both sata2 and sata3 ports (one of them on a jmicron controller and the other on something else) and it didn't work on either of them. And again, my other drive (400GB sata2) works well on any of the ports / controllers. But in case this could be a pointer and help in resolving the issue, I thought to mention it too. And I haven't tried acpi=off in the installer yet. I took a brake from this as I got back last summer. But I'll keep it on my list, when I get to trying things again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c16 --- Comment #16 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-03-12 02:38:40 UTC --- Well, 8 months have passed. I tried 11.4 today, and it's the same. It will not show nor detect my hard drive. At this point, I honestly find NO excuse for the OpenSuse devs any more. I even contacted Linus himself about this, and still no reply. I know that any project has its bugs, that the developers can't fix everything immediately... but this is over the line. It's a hardware incompatibility with basic hardware, that you cannot run OpenSuse without. All I'm trying to do is to install it! How can this still be happening, in a project as big and important as OpenSuse? >:( I don't want to upset anyone, and I really love OpenSuse. But god! Last spring, there was the excuse that my hard drive and mobo were newer models. But it's been a whole year, and two opensuse versions. Why such a lack of attention to such a huge issue? All you need to do is get unlucky when upgrading your hardware, and kiss OpenSuse goodbye for a few years. Please OpenSuse team... look into this issue more! Please :| -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c17 --- Comment #17 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-03-12 16:27:25 UTC --- Oh. I also tried something else that someone suggested here a while ago. That was starting the installer with the acpi=off setting. Nothing's changed however. This is what I did: - Booted from the OpenSuse 11.4 install DVD. - Selected the Install option from the menu (under "boot from hard disk") - Wrote acpi=off in the "boot options" field. - Pressed enter to start the installer. Not sure if those are the correct steps. But if I did that right, acpi=off doesn't fix the issue either, nor change anything that I could notice. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c18 --- Comment #18 from Greg Freemyer <Greg.Freemyer@gmail.com> 2011-03-12 17:31:39 UTC --- (In reply to comment #16)
Well, 8 months have passed. I tried 11.4 today, and it's the same. It will not show nor detect my hard drive.
At this point, I honestly find NO excuse for the OpenSuse devs any more. I even contacted Linus himself about this, and still no reply.
Assuming its a kernel issue as someone said: If you don't think the openSUSE team is addressing it, the correct escalation path is to "IDE/ATA development list" <linux-ide@vger.kernel.org>. That is a linux kernel mailing list dedicated to ide / sata development. You don't need to subscribe to post. They have a reply all policy. So post your details their and see if they can help: ie. your skillset (kernel newbie? experienced kernel dev?) kernel: 2.6.37 from openSUSE 11.4 liveCD Drive: controller(s): motherboard: lspci output from the liveCD if you can get it And the output of a command line tool that fails, also dmesg error output if you can capture it. Good Luck -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c19 --- Comment #19 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-03-12 21:27:25 UTC --- I posted this to the Kernel bugtracker too ( https://bugzilla.kernel.org/show_bug.cgi?id=30962 ). I shall send it to the mailing list as well soon. Thanks for that info. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c20 --- Comment #20 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-03-13 16:25:39 UTC --- Alright. After a few more tests, I finally have good news on the matter. I used a boot setting suggested by someone on the other tracker, and it worked! The hard drive and its partitions were seen, and there were no more I/O errors happening. The option that got it working is libata.ignore_hpa=0 . I don't know what it does, but it seems to fix the problem. I haven't tried installing and partitioning yet, as I'm still scared of data loss until more is known. But this should be some helpful info, and a good workaround too :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c21 --- Comment #21 from Greg Freemyer <Greg.Freemyer@gmail.com> 2011-03-22 18:02:04 UTC --- HPA - Host Protected Area HPA used to be used by companies like Dell to have a hidden diagnostic partition. They are rare in new systems. It is strange that your drive would have that setup. hdparm can tell you how you have the HPA setup.
sudo /sbin/hdparm -N /dev/sda
/dev/sda: max sectors = 488397168/488397168, HPA is disabled -N query drive -Nnnn temporarily set new HPA value to nnn. Reset to old value on power cycle. -Npnnn where p is the letter p. Permanently reset the HPA to nnn Since the issues here relate to HPA, this bugzilla should be closed-not-a-bug in my opinion. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c22 --- Comment #22 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-03-22 22:36:58 UTC --- (In reply to comment #21) If I use hdparm on the hard drive when it's not working, it only gives me an I/O error as output. I can hdparm it while starting the Installer without HPA however, though I'm not sure if it still gives this info then. I'm not sure if this bug should be closed however, as IMO it could be an issue with how OpenSuse interprets the drive's HPA. Given that all other programs see the drive but Linux. If it was only the drive, I'm guessing Windows wouldn't be seeing it either. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c23 --- Comment #23 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-07-04 12:39:57 UTC --- Are there any news on this? It's been almost half an year again, and I worry that Linux still won't support my hardware at next release. If no one here knows, maybe email some higher developers about it. I tried to email this to Linus himself, but no reply... maybe someone else has more luck? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c24 --- Comment #24 from Greg Freemyer <Greg.Freemyer@gmail.com> 2011-07-05 16:24:22 UTC --- First, if you're concerned about data loss, you need to make a backup. Absolutely nothing is going to ensure you have zero chance of corrupting the data. And the instructions below absolutely might cause data loss. So make a backup with Windows, or a live CD, or whatever before you proceed. == Per the kernel bugzilla you posted you can see the drive from a liveCD. If you do that, what does sudo /sbin/hdparm -N /dev/sda report? (obviously replace sda with the correct name if that is wrong). If it reports a HPA is in use and you don't know why, you need to just get rid of it in my opinion. Or understand why you have a HPA in the first place. You can do sudo /sbin/hdparm -N0 /dev/sda (that's "dash N zero") to kill it until you cycle power. That would allow you to reboot into the install CD and test things. And sudo /sbin/hdparm -Np0 /dev/sda to kill it forever. fyi: Nothing in this bugzilla sounds like a openSUSE bug to me. It sounds like you have a misconfigured drive to me at this point. I will know more once you post the current hpdarm -N output. If there is a problem, I suspect you will need to open a new bugzilla with a title like "openSUSE won't install onto a harddrive with a HPA". Personally I suspect your HPA is the size of the drive, so that is leaving openSUSE with no diskspace to install to. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c25 Greg Kroah-Hartman <gregkh@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #25 from Greg Kroah-Hartman <gregkh@suse.com> 2011-08-30 19:26:05 UTC --- I agree, this sounds like a hardware, or configuration of the drive issue, nothing we can do about it from the kernel side, sorry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c26 --- Comment #26 from Mircea Kitsune <sonichedgehog_hyperblast00@yahoo.com> 2011-12-05 16:12:07 UTC --- Just tested again with the latest OpenSuse release (12.1). I have some great news: The problem has finally been fixed! I started up the installer as usual, and when I got to the Disk / Partitioning step, my 2TB hard drive and its partitions were shown without any problem. I wasn't hoping to see the issue solved any more... but after almost 2 years, it finally appears to be working. I haven't risked installing yet, though I don't think there should be any read / write problems if the hard drive is shown. Many thanks to the Linux and OpenSuse devs for looking into this, whatever was causing it :D -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=617288 https://bugzilla.novell.com/show_bug.cgi?id=617288#c Greg Freemyer <Greg.Freemyer@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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