https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c0
Summary: Logitech Keyboard and Mouse on USB-2.0-ports cease their operations during the installation Classification: openSUSE Product: openSUSE 13.1 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: yast2-maintainers@suse.de ReportedBy: wguenzl@guenzl.net QAContact: jsrain@suse.com Found By: --- Blocker: ---
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:28.0) Gecko/20100101 Firefox/28.0
PC with mainboard Gigabyte GA-970A-UD3P (1.0) Serial No. SN133540042565 with AMD-CPU FX-4100 and 8GB-RAM from Kingston. BIOS Ver. F1 USB-2.0 and 3.0 enabled.
Logitech USB keyboard and USB mouse both connected to the two USB 2.0 ports above the PS/2-socket.
Installing of openSUSE 13.1 from DVD (Nov.2013) fails at "Welcome, Language, Keybord layout; License Agreement" due to total failure of the keyboard and mouse connected to the USB 2.0 ports.
Keyboard and mouse work with Linux though the USB 3.0 ports. This, however, not with WINDOWS-7. With WINDOWS-7 function keyboard and mouse as provided on the two USB 2.0 ports.
Installation of NONE openSUSE version is possible on this machine. Knoppix 7.2.0 works. GParted V18.0-1 functions.
Where is the error?
Reproducible: Always
Steps to Reproduce: 1. openSUSE-13.1 DVD Installation 2. Keyboard works in the selection of languages and installation. 3. The installation stops because the keyboard and mouse no longer work. 4. No response of the keyboard and mouse. Actual Results: I have turned off the PC with the power switch.
Expected Results: I expect a normal installation, as I have often experienced. I expect a normal function of the keyboard and mouse connected to the provided USB 2.0 ports.
https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c
Lukas Ocilka locilka@suse.com changed:
What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |kernel-maintainers@forge.pr | |ovo.novell.com
https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c
Takashi Iwai tiwai@suse.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com AssignedTo|kernel-maintainers@forge.pr |oneukum@suse.com |ovo.novell.com |
https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c1
Oliver Neukum oneukum@suse.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |wguenzl@guenzl.net
--- Comment #1 from Oliver Neukum oneukum@suse.com 2014-04-07 08:29:55 UTC --- Please provide the outputs of "dmesg" and "usb-devices"
https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c2
Werner Günzl wguenzl@guenzl.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |wguenzl@guenzl.net
--- Comment #2 from Werner Günzl wguenzl@guenzl.net 2014-04-07 11:51:04 UTC --- That is impossible. The installation stops at "Wellcome". At this time I have no way of calling dmesg or usb-devices, especially with de dead keyboard and mouse. --- Gigabyte recommends me to upgrade it to a different BIOS. But that would damage the warranty. I have therefore returned the motherboard (its a tunig kit with cpu) and ordered one from another company. I regret that Linux is still a stepchild of operating systems.
https://bugzilla.novell.com/show_bug.cgi?id=872230
https://bugzilla.novell.com/show_bug.cgi?id=872230#c3
Oliver Neukum oneukum@suse.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|wguenzl@guenzl.net | Resolution| |NORESPONSE
--- Comment #3 from Oliver Neukum oneukum@suse.com 2014-04-07 11:59:09 UTC --- The hardware is no longer available.