http://bugzilla.opensuse.org/show_bug.cgi?id=1029021 Bug ID: 1029021 Summary: foomatic-rip gs fail launching hpijs (probably usb issue)? Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: 64bit OS: openSUSE 42.2 Status: NEW Severity: Major Priority: P5 - None Component: Printing Assignee: jsmeix@suse.com Reporter: diego.ercolani@gmail.com QA Contact: jsmeix@suse.com Found By: --- Blocker: --- Created attachment 717133 --> http://bugzilla.opensuse.org/attachment.cgi?id=717133&action=edit log and debug information of hpijs "unworking" I have a personal HP OfficeJet Pro k550. I would like to use hpijs driver but printing with cups fail. This is the USB bus: Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 018: ID 03f0:1812 Hewlett-Packard OfficeJet Pro K550 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 003: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter Bus 004 Device 002: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub examining the strace output (file a.log) [strace -f -s 4096 -p `pidof cupsd`] It seem that the ghostscript fails while trying to communicate to the k550 printer via the USB device. (process 29224 line 14736 of a.log) I have also some lines in the journal syslog: Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 816: read actual device_status successfully fd=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hpijs[29224]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hpijs[29224]: prnt/hpijs/hpijs.cpp 647: unable to open PrintContext object err=2 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 959: new PRINT channel=2 clientCnt=1 channelCnt=1 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0 Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 535: claimed 7/1/2 interface Mar 11 22:52:13 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:15 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:17 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:19 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:21 storage systemd-coredump[29226]: Process 29220 (gs) of user 4 dumped core. Mar 11 22:52:21 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:23 storage hp[29214]: io/hpmud/musb.c 779: read actual device_id successfully fd=1 len=208 Mar 11 22:52:23 storage hp[29214]: io/hpmud/musb.c 561: released 7/1/2 interface Mar 11 22:52:23 storage hp[29214]: io/hpmud/musb.c 974: removed PRINT channel=2 clientCnt=0 channelCnt=0 I searched in internet for the same issue but I found non documented like this issue so probably it appear only in some contest. by the way: It don't seem a problem of rights of the user lp which is used by cups P: /devices/pci0000:00/0000:00:12.2/usb1/1-4 N: bus/usb/001/018 E: BUSNUM=001 E: DEVNAME=/dev/bus/usb/001/018 E: DEVNUM=018 E: DEVPATH=/devices/pci0000:00/0000:00:12.2/usb1/1-4 E: DEVTYPE=usb_device E: DRIVER=usb E: ID_BUS=usb E: ID_FOR_SEAT=usb-pci-0000_00_12_2-usb-0_4 E: ID_HPLIP=1 E: ID_MODEL=Officejet_Pro_K550 E: ID_MODEL_ENC=Officejet\x20Pro\x20K550 E: ID_MODEL_FROM_DATABASE=OfficeJet Pro K550 E: ID_MODEL_ID=1812 E: ID_PATH=pci-0000:00:12.2-usb-0:4 E: ID_PATH_TAG=pci-0000_00_12_2-usb-0_4 E: ID_REVISION=0200 E: ID_SERIAL=HP_Officejet_Pro_K550_MY5BA210B5 E: ID_SERIAL_SHORT=MY5BA210B5 E: ID_USB_INTERFACES=:070102: E: ID_VENDOR=HP E: ID_VENDOR_ENC=HP E: ID_VENDOR_FROM_DATABASE=Hewlett-Packard E: ID_VENDOR_ID=03f0 E: MAJOR=189 E: MINOR=17 E: PRODUCT=3f0/1812/200 E: SUBSYSTEM=usb E: SYSTEMD_WANTS=configure-printer@usb-001-018.service printer.target E: TAGS=:uaccess:seat:systemd: E: TYPE=0/0/0 E: USEC_INITIALIZED=242301609567 E: hp_test=yes E: libsane_matched=yes P: /devices/pci0000:00/0000:00:12.2/usb1/1-4/1-4:1.0 E: DEVPATH=/devices/pci0000:00/0000:00:12.2/usb1/1-4/1-4:1.0 E: DEVTYPE=usb_interface E: ID_MODEL_FROM_DATABASE=OfficeJet Pro K550 E: ID_VENDOR_FROM_DATABASE=Hewlett-Packard E: INTERFACE=7/1/2 E: MODALIAS=usb:v03F0p1812d0200dc00dsc00dp00ic07isc01ip02in00 E: PRODUCT=3f0/1812/200 E: SUBSYSTEM=usb E: TYPE=0/0/0 E: USEC_INITIALIZED=242302805950 storage:/tmp # getfacl /dev/bus/usb/001/018 getfacl: Removing leading '/' from absolute path names # file: dev/bus/usb/001/018 # owner: root # group: lp user::rw- user:diego:rw- group::rw- mask::rw- other::r-- -- You are receiving this mail because: You are on the CC list for the bug.