[Bug 281914] New: Scanner is not detected
https://bugzilla.novell.com/show_bug.cgi?id=281914 Summary: Scanner is not detected Product: openSUSE 10.3 Version: Alpha 4 Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: public@mbachert.de QAContact: qa@suse.de If I start XSane or xscanimage my Agfa SnapScan1212U is not detected. What further information do you need to resolve this bug? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |public@mbachert.de ------- Comment #1 from mhorvath@novell.com 2007-06-08 06:09 MST ------- Please attach output of 'hwinfo --scanner' , dmesg and lshal, run it from terminal and attach also it's output. Try to run it as root and report if works then. What version of kernel and udev are you running? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 public@mbachert.de changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|public@mbachert.de | ------- Comment #2 from public@mbachert.de 2007-06-10 07:23 MST ------- Created an attachment (id=145185) --> (https://bugzilla.novell.com/attachment.cgi?id=145185&action=view) dmesg -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 ------- Comment #3 from public@mbachert.de 2007-06-10 07:23 MST ------- Created an attachment (id=145186) --> (https://bugzilla.novell.com/attachment.cgi?id=145186&action=view) hwinfo -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 ------- Comment #4 from public@mbachert.de 2007-06-10 07:24 MST ------- Created an attachment (id=145187) --> (https://bugzilla.novell.com/attachment.cgi?id=145187&action=view) lshal -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 ------- Comment #5 from public@mbachert.de 2007-06-10 07:24 MST ------- udev: udev-111-2 kernel: linux-7qk2 2.6.21-8-default doesn't work as root. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |jsmeix@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |public@mbachert.de ------- Comment #6 from jsmeix@novell.com 2007-06-15 06:33 MST ------- What are the results and (error)-messages when you set it up with the YaST scanner config? What results "sane-find-scanner -q" What results "scanimage -L" both as root and as normal user? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=281914#c7
Matthias Bachert
What are the results and (error)-messages when you set it up with the YaST scanner config?
After configuring with YaST and starting xsane: "no devices available"
What results "sane-find-scanner -q"
found USB scanner (vendor=0x06bd, product=0x2061) at libusb:003:006
What results "scanimage -L" both as root and as normal user?
As User: No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). As root: No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=281914#c8
Johannes Meixner
https://bugzilla.novell.com/show_bug.cgi?id=281914#c9
Matthias Bachert
https://bugzilla.novell.com/show_bug.cgi?id=281914#c10
Johannes Meixner
https://bugzilla.novell.com/show_bug.cgi?id=281914#c11
Matthias Bachert
Therefore there is no bug at all (at least not in YaST) and I can only close it as invalid.
Who said the bug was in YaST? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=281914#c12
Johannes Meixner
https://bugzilla.novell.com/show_bug.cgi?id=281914#c13
Matthias Bachert
https://bugzilla.novell.com/show_bug.cgi?id=281914#c14
Johannes Meixner
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