https://bugzilla.novell.com/show_bug.cgi?id=880896 https://bugzilla.novell.com/show_bug.cgi?id=880896#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jsmeix@suse.com Found By|--- |Community User Resolution| |UPSTREAM Summary|hp laserjet 1018 not |hp laserjet 1018 not |detected and disfunctional |detected by "lsusb" and |with hplip from 13.1 |disfunctional with hplip | |from 13.1 OS/Version|Other |openSUSE 13.1 --- Comment #1 from Johannes Meixner 2014-06-02 10:52:02 CEST --- Do not use "Factory" if your system is not "Factory". Use the matching packages for your particular system (see below). We (i.e. openSUSE) distribute the HPLIP software as is but we do not develop it. In case of issues with HPLIP please contact HPLIP directly via http://hplipopensource.com/hplip-web/support.html when threre are issues with HP's HPLIP software that are not caused by openSUSE, see "UPSTREAM" at https://bugzilla.novell.com/page.cgi?id=fields.html#status When "lsusp does not reliably detect the printer" (I assume it should read "lsusb does not reliably detect the printer") it is likely a low level USB issue and neither an issue in CUPS nor in HPLIP. But I am not at all an USB expert so that I cannot help debugging low level USB issues. Regardless that it is probably not an issue in HPLIP you may contact HPLIP upstream directly - perhaps they might be able to help. At least HPLIP upstream should be informed about possible USB issues with that kind of printers. You may have a look at my personal "fun" with that kind of printers: https://bugs.launchpad.net/hplip/+bug/187049 The crucial point for that kind of printers is to make sure the printer gets its firmware before anything is printed. Perhaps you may have to upload the firmware manually into the printer by using "hp-firmware". Regarding the newest HPLIP version for openSUSE: I provide HPLIP 3.14.4 as RPM packages "hplip", "hplip-hpijs", and "hplip-sane" for various openSUSE and Suse Linux Enterprise versions in the "Printing" development project in the openSUSE build service for 32-bit i586 and 64-bit x86_64 architecture. E.g. for openSUSE 13.1 32-bit i586 from this direct URL http://download.opensuse.org/repositories/Printing/openSUSE_13.1/i586/ Please read https://build.opensuse.org/project/show?project=Printing in particular note therein: ===================================================== The "Printing" project may contain new, upcoming software. Therefore the packages in the "Printing" project might neither be in a stable state nor fit well into currently installed systems. Have this in mind if you think about to install packages from the "Printing" project into your currently running system. Do not use "Factory" if your system is not "Factory". Use the matching packages for your particular system. The packages in the "Printing" project are only for testing, without any guarantee or warranty, and without any support. As an extreme example, this means if your complete computer center crashes because of those packages, it is only your problem. On the other hand this does not mean that those packages are known to be terrible broken but they are not thoroughly tested so that any unexpected issue can happen. ===================================================== For general information see http://en.opensuse.org/SDB:How_to_set-up_a_HP_printer I assume you are a venturous openSUSE user who likes to try out if the openSUSE HPLIP 3.14.4 RPM packages "hplip", "hplip-hpijs", and "hplip-sane" work for you. In this case please report whether or not it works for you (you can add comments to this bug regardless that it is closed as "upstream" - i.e. there is no need to reopen it only to provide feedback). Many thanks in advance for testing it and for your feedback! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=880896 https://bugzilla.novell.com/show_bug.cgi?id=880896#c3 --- Comment #3 from Dieter Jurzitza 2014-06-03 15:23:03 UTC --- Thank you for your valuable comments. I have to state that I was not precise enough saying that I was going to use the version from factory - yes, I would, after having compiled on 13.1, what IMHO should not cause any issues (and if it would I wouldn't install it anyway ....). I did not know about the "Printer" directory within the "repositories" directory. Very good hint. Nevertheless, as stated before, I will test the latest version from factory with the laserjet 1018 - being a high quality printer or not. IMHO, at the end of the day the question ought to be what consequences arise for the final user. If (!) the version from factory is going to do the job I am still convinced that it might be a good idea to update what is distributed through 13.1. The hplip maintainers are capable to fix what is going on with hplip, but they cannot modify what is distributed with openSUSE. Nevertheless this will take a decent amount of time now as I will not get access to this printer prior to the end of June. I'll be back as soon as I know more .... Thank you again for looking into this, take care Dieter Jurzitza -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=880896 https://bugzilla.novell.com/show_bug.cgi?id=880896#c5 --- Comment #5 from Johannes Meixner 2014-07-04 14:04:04 CEST --- Only FYI: In contrast to you case HPLIP 3.12.11 in openSUSE 13.1 works but HPLIP 3.13.10 in openSUSE 13.1 does not work but HPLIP 3.14.6 again works for you, an Ubuntu user reports in https://bugs.launchpad.net/hplip/+bug/1315408 that neither HPLIP 3.14.3 nor HPLIP 3.14.4 works but downgrading to HPLIP 3.13.9 makes it work.

From my point of view it indicates it is more or less luck whether or not "these out-sourced printers" work with what exact HPLIP version under what exact circumstances in what exact environment (e.g. USB host hardware,...).

https://bugs.launchpad.net/hplip/+bug/187049/comments/4 "Unfortunately these out-sourced printers have Linux USB issues and are easy to hang." It is up to the openSUSE community whether or not to provide HPLIP version upgrades for released openSUSE distributions. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.