https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c2 Jan Ritzerfeld changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |suse@bugs.jan.ritzerfeld.or | |g --- Comment #2 from Jan Ritzerfeld 2013-11-19 17:58:12 UTC --- This modem works here even using openSUSE 12.3. And /lib/udev/rules.d/77-mm-ericsson-mbm.rules on openSUSE 13.1 still contains a line for it. Maybe there is another problem? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c4 --- Comment #4 from Troels Just 2013-11-19 18:15:42 UTC --- I noticed that this morning, so I guess I misdianogsed the issue somewhat. I also tested it on 12.3, and that does work, oddly enough. However on my ThinkPad X230 with 13.1, NetworkManager does not recognize the modem, even though the driver works fine. In the other bug report dbus was mentioned as a potential source of the issue, I have no idea personally, but it must lay somewhere in the stack of systems that lay between NetworkManager and the kernel driver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c6 --- Comment #6 from Jan Ritzerfeld 2013-11-19 18:53:23 UTC --- For me, openSUSE 13.1 (using KDE) recognizes this modem, I can configure it, and even start a connection. However, the connection fails, too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c8 --- Comment #8 from Jan Ritzerfeld 2013-11-19 19:10:54 UTC --- Yes, in a T430s: 0bdb:1926 Strange... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c10 --- Comment #10 from Troels Just 2013-11-20 14:13:05 UTC --- (In reply to comment #9)

Please check Bug 850675 again for a workaround (at least for me).

I have now tried it, and unfortunately, it makes no difference. NetworkManager still does not recognize the 3G modem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c12 --- Comment #12 from Troels Just 2013-11-21 11:45:17 UTC --- Created an attachment (id=568497) --> (http://bugzilla.novell.com/attachment.cgi?id=568497) ModemManager log ModemManager --debug -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c14 --- Comment #14 from Troels Just 2013-11-21 11:46:59 UTC --- Created an attachment (id=568499) --> (http://bugzilla.novell.com/attachment.cgi?id=568499) ModemManager modem listing mmcli -L -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c16 --- Comment #16 from Troels Just 2013-11-21 11:57:35 UTC --- (In reply to comment #11)

Please follow the instructions at http://www.freedesktop.org/wiki/Software/ModemManager/Debugging/ and provide debug logs.

I hope the above is as you requested. :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #568500|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c18 --- Comment #18 from Troels Just 2013-11-21 13:31:36 UTC --- (In reply to comment #17)

The device refuses to answer every question about supported networks. Please retry with a SIM card inserted.

Unfortunately, I do not have a SIM card to try with at the moment. However, the other day I put in an openSUSE 12.3 KDE LiveCD to test if the modem worked with that, and here the NetworkManager applet did in indeed show the mobile broadband options. And I have a T420 ThinkPad with a similar 3G modem, and it at least shows mobile broadband configuration options. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c20 --- Comment #20 from Troels Just 2013-11-21 14:21:06 UTC --- Created an attachment (id=568527) --> (http://bugzilla.novell.com/attachment.cgi?id=568527) ModemManager log (With SIM card) ModemManager --debug -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c22 --- Comment #22 from Troels Just 2013-11-21 14:22:44 UTC --- Created an attachment (id=568529) --> (http://bugzilla.novell.com/attachment.cgi?id=568529) ModemManager modem listing (With SIM card) mmcli -L -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c24 --- Comment #24 from Troels Just 2013-11-21 14:24:58 UTC --- (In reply to comment #19)

(In reply to comment #18)

...

(In reply to comment #17)

...

The device refuses to answer every question about supported networks. Please retry with a SIM card inserted.

Unfortunately, I do not have a SIM card to try with at the moment. However, the other day I put in an openSUSE 12.3 KDE LiveCD to test if the modem worked with that, and here the NetworkManager applet did in indeed show the mobile broadband options. And I have a T420 ThinkPad with a similar 3G modem, and it at least shows mobile broadband configuration options.

What the applet shows and what works are different questions. mmcli does recognize the card. We need to rule out a GUI issue. A test under 13.1 with a SIM card is necessary.

I just realized that I could try using my phone's SIM card, so I stuck it into my X230, and speak of the devil, low and behold the mobile broadband options now show in the GUI. I tried to see if I could use the phone's 3G access on my laptop, and IT WORKED! So what we have here, in my humble opinion, is a situation where the GUI is a bit misleading, because it led me to conclude that the 3G modem did not work with NetworkManager in 13.1. If instead it had shown me the mobile broadband options, and if I then mistakenly had tried to connect with no SIM card it would simply have failed, and I would probably eventually have checked the SIM card and went "DOH!". I have attached logs above, of me connecting to the 3G wireless, and doing a light bit of surfing on Google, and then disconnecting. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c26 --- Comment #26 from Troels Just 2013-11-21 14:48:16 UTC --- (In reply to comment #25)

(In reply to comment #24)

...

I just realized that I could try using my phone's SIM card, so I stuck it into my X230, and speak of the devil, low and behold the mobile broadband options now show in the GUI. I tried to see if I could use the phone's 3G access on my laptop, and IT WORKED!

So what we have here, in my humble opinion, is a situation where the GUI is a bit misleading, because it led me to conclude that the 3G modem did not work with NetworkManager in 13.1.

Well, I agree. But that is an issue with GNOME. Please take it up with the GNOMEs.

Actually, would it not be KDE given that it is KNetworkManager doing this? I have not tested this with GNOME at all. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=850779 https://bugzilla.novell.com/show_bug.cgi?id=850779#c28 --- Comment #28 from Troels Just 2013-11-21 14:57:49 UTC --- (In reply to comment #27)

Well, yes, but it is a GUI issue in any case.

Agreed. :) Thanks for helping out squaring this issue, I was baffled by it myself, but also a good female friend of mine depended on it, so I appreciate it. :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.