[Bug 781656] New: USB-mouse hangs sporadically during work in KDE4 in OPENSUSE >= 11.4
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c0 Summary: USB-mouse hangs sporadically during work in KDE4 in OPENSUSE >= 11.4 Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: i586 OS/Version: openSUSE 12.2 Status: NEW Severity: Critical Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: k-bernhardi@t-online.de QAContact: qa-bugs@suse.de Found By: --- Blocker: --- Created an attachment (id=506669) --> (http://bugzilla.novell.com/attachment.cgi?id=506669) x- protocol. part 1 covers time at which mouse happens to hang; part two: after re-logon. User-Agent: Mozilla/5.0 (X11; Linux i686; rv:15.0) Gecko/20100101 Firefox/15.0 Since OPENSUSE 11.4 + KDE4, mouse connected via USB hangs sporadically. This occurs apparently mainly during editing work, e.g. of mails in Thunderbird. Sometimes this happens also in other circumstances , e.g. during entering requested data in templates.I can still move the mouse pointer, but i cannot trigger any action with it, e.g. setting cursor or clicking on buttons or on close-, maximizing-, minimizing buttonds of opened applications. When error occurs during editing a mail, the text background is colored while moving the mouse pointer, but i am not able to activate the cursor again at the required test position. Any other manual activity still seems to be possible. I still can move select menue items by moving the up/down/left/right position keys. Further i can invoke the logoff/shutdown selection facility by ALT CNTL Del keys. This enables me to logoff the KDE session and re-logon. During logoff i receive a request to save edited content. The saving can be done also by moving the position keys accordingly. After logoff (not shutdown) and re-logon KDE4 the mouse is ok. This workaround works in the most cases, but in seldom cases data are still lost, when during logoff the text background is filled with color (means "delete it!). Error didnt occur during OPENSUSE <= 11.3. I use VAIO VGN CS11S with NVIDIA drivers. Install of NVIDIA drivers from NVIDIS webside does not remove the error. During error, i also cannot use the "mouse substitute keys" at the laptop. Also using another USB connection doesn't help. I use DuaL Boot with Windows Vista. Error doesn't occur when working with Vista. Reproducible: Sometimes Steps to Reproduce: 1.I havent found a method to reproduce the error. following happens: 1.) Mouse still ok. Cursor is at a specific location within the textfile. 2.) Error happens at this cursor position: When moving the cursor from this cursor position in forward or backward direction, the textline parts covered by the cursor movement (NOT the whole text!) are filled with a background color. In normal cases this happens if i press the left mouse button, just for copy and paste. 3.) Beginning at this moment, it is not possible to localize the cursor at a different position. Reproducible: Couldn't Reproduce Steps to Reproduce: 1. 2. 3. I have found report #715932, which seems to describe a similar mouse problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c1 --- Comment #1 from Christian Boltz <suse-beta@cboltz.de> 2012-09-22 22:28:29 CEST --- *** Bug 781653 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=781653 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c2 Jiaying ren <jren@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |CLOSED CC| |jren@novell.com Resolution| |INVALID --- Comment #2 from Jiaying ren <jren@novell.com> 2012-10-31 09:46:37 UTC --- duplicated with 781653. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c3 Christian Boltz <suse-beta@cboltz.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|CLOSED |REOPENED CC| |suse-beta@cboltz.de Resolution|INVALID | --- Comment #3 from Christian Boltz <suse-beta@cboltz.de> 2012-10-31 12:08:07 CET --- (In reply to comment #2)
duplicated with 781653.
... which is already marked as a duplicate of this bugreport ;-) Closing both is pointless... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c Jiaying ren <jren@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |kde-maintainers@suse.de |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c4 Alin M Elena <alinm.elena@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alinm.elena@gmail.com Severity|Critical |Normal --- Comment #4 from Alin M Elena <alinm.elena@gmail.com> 2012-11-15 21:14:53 UTC --- as nobody else can confirm it.. I doubt we can mark it as critical... put it on normal... Alin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=781656 https://bugzilla.novell.com/show_bug.cgi?id=781656#c5 --- Comment #5 from Karl Bernhardi <k-bernhardi@t-online.de> 2013-01-14 19:08:55 UTC --- I can now give additional info about the error. The error happens if the USB PS2 mouse and the touchpad (for mouse replacement) are both active. If i move my fingers on the active touchpad heavily, i can often provoke the mouse hanging error. If i have disabled the touchpad by using the synaptics tool, then the mouse works without errors. I have checked that without active touchpad the described error didn't occur since a month. So the error is located in the software for the simulteaneous operation of mouse and synaptics touchpad.I hope, this info is of help for you, in order to correct the error. The error is located in the OPENSUSE system, since the described error has never occured in the parallel installed Windows Vista system. I use SONY VAIO VGN-CS11S-Q. Maybe that the touchpad problem occurs only at a touchpad of a VAIO laptop. Best regards, K. Bernhardi -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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