[Bug 744303] New: incomprehensible IPP printer setup ...
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c0 Summary: incomprehensible IPP printer setup ... Classification: openSUSE Product: openSUSE 12.1 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: mmeeks@suse.com QAContact: jsrain@suse.com Found By: --- Blocker: --- I have a network printer at last: horay ! this is going to get rid of all the horrendous problems of configuring CUPS to talk accurately to USB devices which routinely fail. Instead we just need to send postscript over a network - how hard can that be :-) After compound failures using the local CUPS http:// setup, I tried the yast2 tool. I select the type of printer I have, and then I see this dialog. The lengthy help text is all very well, but ... having a UI that allowed some selection of this would be rather more pleasant. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c1 --- Comment #1 from Michael Meeks <mmeeks@suse.com> 2012-01-31 14:09:09 UTC --- Created an attachment (id=473514) --> (http://bugzilla.novell.com/attachment.cgi?id=473514) a photo -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c2 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |mmeeks@suse.com Platform|Other |All CC| |jsmeix@suse.com Found By|--- |Development Summary|incomprehensible IPP |yast2-printer: |printer setup ... |incomprehensible IPP | |printer setup ... Severity|Major |Enhancement OS/Version|Other |openSUSE 12.1 --- Comment #2 from Johannes Meixner <jsmeix@suse.com> 2012-02-01 08:04:41 UTC --- This is not a bug but at most an enhancement request. I do not understand what you mean. What is wrong with the current dialog? What do you mean with "UI that allowed some selection of this" (in particular what do you mean with "this")? To access a network printer via IPP you need only its URI but this is an arbitrary string which you must read from the printer's manual. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c3 --- Comment #3 from Michael Meeks <mmeeks@suse.com> 2012-02-01 11:22:59 UTC ---
To access a network printer via IPP you need only its URI but this is an arbitrary string which you must read from the printer's manual.
Goodness; how can reading the manual to copy cryptic and unpleasant strings from A to B be necessary in today's world ? surely you're joking ? there is a protocol: 'ipp' does it really have no auto-discovery / plug-and-play functionality whatsoever ? are there really no standards for these settings ? The printer prints out a two-page set of settings when you power it on, that doesn't include this string. https://www.google.com/search?q=Xerox+Phaser+6280N+IPP+URL&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a shows ~nothing. The installation guide does not include this information. The "Quick Use Guide" does not include this information all 5 copies of it. The "Warranty" document does not include this information. Let me burn some time reading the CD. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c4 Michael Meeks <mmeeks@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|mmeeks@suse.com | --- Comment #4 from Michael Meeks <mmeeks@suse.com> 2012-02-01 11:29:47 UTC --- I read the CD - it has a Linux package on it, installing it adds three gzipped ppd files: $ rpm -lq Xerox-Phaser-6280-1.0-1.noarch /usr/share/cups/model/Xerox/Xerox_Phaser_6280DN.ppd.gz /usr/share/cups/model/Xerox/Xerox_Phaser_6280DT.ppd.gz /usr/share/cups/model/Xerox/Xerox_Phaser_6280N.ppd.gz But no documentation of IPP urls. The 162 page manual in PDF has three mentions of IPP - *none* of them containing this URL. Luckily it is a searchable PDF. So - in conclusion - this 'feature' whereby you ask the user to enter a string that they have no way of knowing what it is, and for which there is no documentation at all is: * utterly unusable unless you are a printer 'expert' * un-necessary: it surely -must- be possible to auto-detect, guess, or provide a better UI to allow selection of common or standardized settings for this stuff - surely ? I simply refuse to believe that if it is -so- critical that manufacturers would leave this information out. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=744303 https://bugzilla.novell.com/show_bug.cgi?id=744303#c5 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #5 from Johannes Meixner <jsmeix@suse.com> 2012-02-01 11:52:09 UTC --- There is nothing I can do. Please complain at those who made your printer. FYI: See the YaST help text: ------------------------------------------------------------- Device URIs to Access a Network Printer or a Printserver Box .. Internet Printing Protocol (IPP) IPP is the native protocol for CUPS which runs on a real computer but when IPP is implemented in a small printserver box, it is often not implemented properly. Only use IPP when the vendor actually documents official support for it. The matching device URI is: ipp://ip-address:port-number/resource What 'port-number' and 'resource' exactly is depends totally on the particular network printer or printserver box model. For more information have a look at http://www.cups.org/documentation.php/network.html ------------------------------------------------------------- and http://www.cups.org/documentation.php/network.html ------------------------------------------------------------- IPP is the only protocol that CUPS supports natively and is supported by some network printers and print servers. However, since many printers do not implement IPP properly, only use IPP when he vendor actually documents official support for it. ------------------------------------------------------------- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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