http://bugzilla.opensuse.org/show_bug.cgi?id=993853 Bug ID: 993853 Summary: open-vm-tools backup/quiescing fails on 42.1 Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.1 Hardware: Other OS: Other Status: NEW Severity: Major Priority: P5 - None Component: Virtualization:Other Assignee: virt-bugs@suse.de Reporter: wolfgang@rosenauer.org QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- I have several openSUSE and SLES11 virtual machines running on ESXi 5.1 hosts and all are working fine. Except a new 42.1 guest which I cannot snapshot and cannot backup with Acronis for VMWare. The error of the backup tool is: Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details.. What I find in the vmware-vmsvc.log is: [Aug 16 10:40:34.931] [ warning] [vmbackup] Error: unexpected state for snapshot done message: SYNC_FREEZE_WAIT [Aug 16 10:55:34.230] [ warning] [vmbackup] Aborting backup operation due to timeout. [Aug 16 10:55:34.230] [ warning] [vmbackup] Failed to send vmbackup event: Unknown command. [Aug 16 10:55:35.232] [ warning] [vmbackup] Failed to send vmbackup event: Unknown command. I have no idea how to solve this issue but as the platform seems to work fine with every other guest but 42.1 I'd like to raise this here. -- You are receiving this mail because: You are on the CC list for the bug.