[Bug 609157] New: The boot, after hardware deactivating Wireless card or mousepad through laptop buttons, is aborted or hangs, and the laptop remains unresponsive to ACPI stimuli.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c0 Summary: The boot, after hardware deactivating Wireless card or mousepad through laptop buttons, is aborted or hangs, and the laptop remains unresponsive to ACPI stimuli. Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: publio.escipion.el.africano@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; es-ES; rv:1.9.1.9) Gecko/20100317 SUSE/3.5.9-0.1.1 Firefox/3.5.9 opensuSE 11.2 x86_64 Final DVD plus Updates, kernel: Linux @@name@@ 2.6.31.12-0.2-desktop #1 SMP PREEMPT 2010-03-16 21:25:39 +0100 x86_64 x86_64 x86_64 GNU/Linux. HP Pavilion tx2532la hardware information at https://bugzillafiles.novell.org/attachment.cgi?id=332784 The boot or reboot, after previously hardware deactivating Wireless card or Mousepad through laptop buttons, hangs, the CapsLock key is enlighted and the laptop remains unresponsive to ACPI stimuli. It has to be turned-off through the Power button. The next time is powered on, the default boot process flows correctly, even still being hardware deactivated Wireless card and Moudepad. No messages, so far I have noticed, concerning this issue in /var/log/boot.msg or /var/log/messages. As the hang takes place soon starting the booting, I have not got the chance (by pressing Esc key) to see at what step of the boot process the OS load stops. Reproducible: Always Steps to Reproduce: 1.Hardware deactivate Wireless card or Mousepad through laptop buttons 2.Reboot or turn-off the System. 3.The next boot will hang, the CapsLock key will remain enlighted and the laptop will remain unresponsive to ACPI stimuli. 4. Power-off the laptop through the Power button. 5. Power-on it again: the default boot process will flow correctly, even still being hardware deactivated Wireless card and Moudepad. Actual Results: Boot process hangs, so the laptop has to be powered-off and powered-on to make the operating system to be load. Expected Results: A normal boot process, in despite of I previously had hardware deactivated my Wireless card or my Mousepad. That I haven't to care about whether I deactivated my Wireless card or my Mousepad to have a normal boot. Concerning the hardware deactivation of the Wireless card, this issue happened not with the previous kernel. Concerning the hardware deactivation of the Mousepad, this issue was not noticed related to the previous kernel because I never deactivated it till now, because I have just bought an USB mouse. Give me suggestions about which logs would you need to recollect the needed information. I Thank you all. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c1 --- Comment #1 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-05-28 14:51:45 UTC --- lspci -nn 00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600] 00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx) [1022:9602] 00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604] 00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1) [1022:9605] 00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606] 00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391] 00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397] 00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398] 00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396] 00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397] 00:13.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398] 00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396] 00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3a) 00:14.1 IDE interface [0101]: ATI Technologies Inc SB700/SB800 IDE Controller [1002:439c] 00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] 00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d] 00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384] 00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399] 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] HyperTransport Configuration [1022:1300] (rev 40) 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h [Turion X2, Athlon X2, Sempron] Address Map [1022:1301] 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] DRAM Controller [1022:1302] 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Miscellaneous Control [1022:1303] 00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Link Control [1022:1304] 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612] 08:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01) 09:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c2 --- Comment #2 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-05-28 14:52:27 UTC --- dmidecode # dmidecode 2.10 SMBIOS 2.4 present. 20 structures occupying 983 bytes. Table at 0x000EC3E0. Handle 0x0000, DMI type 0, 24 bytes BIOS Information Vendor: Hewlett-Packard Version: F.06 Release Date: 07/08/2008 ROM Size: 1024 kB Characteristics: ISA is supported PCI is supported PNP is supported BIOS is upgradeable BIOS shadowing is allowed ESCD support is available Boot from CD is supported Selectable boot is supported Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) ACPI is supported USB legacy is supported AGP is supported Smart battery is supported BIOS boot specification is supported Targeted content distribution is supported BIOS Revision: 15.6 Firmware Revision: 151.24 Handle 0x0001, DMI type 1, 27 bytes System Information Manufacturer: Hewlett-Packard Product Name: HP Pavilion tx2500 Notebook PC Version: Rev 1 Serial Number: CNF8374LRB UUID: 434E4638-3337-344C-5242-001E68E6ED12 Wake-up Type: Power Switch SKU Number: FM719LA#ABM Family: 103C_5335KV Handle 0x0002, DMI type 2, 16 bytes Base Board Information Manufacturer: Quanta Product Name: 30F1 Version: 97.18 Serial Number: None Asset Tag: Base Board Asset Tag Features: Board is a hosting board Board is replaceable Location In Chassis: Base Board Chassis Location Chassis Handle: 0x0003 Type: Motherboard Contained Object Handles: 0 Handle 0x0003, DMI type 3, 22 bytes Chassis Information Manufacturer: Quanta Type: Notebook Lock: Not Present Version: N/A Serial Number: None Asset Tag: Boot-up State: Safe Power Supply State: Safe Thermal State: Safe Security Status: None OEM Information: 0x00000108 Height: Unspecified Number Of Power Cords: 1 Contained Elements: 0 Handle 0x0004, DMI type 9, 13 bytes System Slot Information Designation: PCI Express Slot 1 Type: x1 PCI Express Current Usage: Available Length: Long ID: 1 Characteristics: 5.0 V is provided 3.3 V is provided PME signal is supported Hot-plug devices are supported Handle 0x0005, DMI type 9, 13 bytes System Slot Information Designation: PCI Express Slot 2 Type: x1 PCI Express Current Usage: Available Length: Long ID: 2 Characteristics: 5.0 V is provided 3.3 V is provided Handle 0x0006, DMI type 9, 13 bytes System Slot Information Designation: PCI Express Slot 3 Type: x1 PCI Express Current Usage: Available Length: Long ID: 3 Characteristics: 5.0 V is provided 3.3 V is provided PME signal is supported Handle 0x0007, DMI type 10, 6 bytes On Board Device Information Type: Video Status: Enabled Description: 256 Handle 0x0008, DMI type 11, 5 bytes OEM Strings String 1: $HP$ String 2: LOC#ABM String 3: ABS 70/71 79 7A 7B 7C Handle 0x0009, DMI type 32, 20 bytes System Boot Information Status: No errors detected Handle 0x000A, DMI type 4, 35 bytes Processor Information Socket Designation: Socket M2/S1G1 Type: Central Processor Family: Turion Dual-Core Mobile Manufacturer: AMD processor ID: 31 0F 20 00 FF FB 8B 17 Signature: Family 17, Model 3, Stepping 1 Flags: FPU (Floating-point unit on-chip) VME (Virtual mode extension) DE (Debugging extension) PSE (Page size extension) TSC (Time stamp counter) MSR (Model specific registers) PAE (Physical address extension) MCE (Machine check exception) CX8 (CMPXCHG8 instruction supported) APIC (On-chip APIC hardware supported) SEP (Fast system call) MTRR (Memory type range registers) PGE (Page global enable) MCA (Machine check architecture) CMOV (Conditional move instruction supported) PAT (Page attribute table) PSE-36 (36-bit page size extension) CLFSH (CLFLUSH instruction supported) MMX (MMX technology supported) FXSR (Fast floating-point save and restore) SSE (Streaming SIMD extensions) SSE2 (Streaming SIMD extensions 2) HTT (Hyper-threading technology) Version: AMD Turion(tm) X2 Dual-Core Mobile RM-70 Voltage: 1.4 V External Clock: 1800 MHz Max Speed: 2000 MHz Current Speed: 2000 MHz Status: Populated, Enabled Upgrade: Other L1 Cache Handle: 0x000B L2 Cache Handle: 0x000C L3 Cache Handle: Not Provided Serial Number: NotSupport Asset Tag: FFFF Part Number: FFFF Handle 0x000B, DMI type 7, 19 bytes Cache Information Socket Designation: L1 Cache Configuration: Enabled, Not Socketed, Level 1 Operational Mode: Write Back Location: Internal Installed Size: 256 kB Maximum Size: 256 kB Supported SRAM Types: Synchronous Installed SRAM Type: Synchronous Speed: Unknown Error Correction Type: Single-bit ECC System Type: Unified Associativity: 2-way Set-associative Handle 0x000C, DMI type 7, 19 bytes Cache Information Socket Designation: L2 Cache Configuration: Enabled, Not Socketed, Level 2 Operational Mode: Write Back Location: Internal Installed Size: 1024 kB Maximum Size: 1024 kB Supported SRAM Types: Synchronous Installed SRAM Type: Synchronous Speed: Unknown Error Correction Type: Single-bit ECC System Type: Unified Associativity: 16-way Set-associative Handle 0x000D, DMI type 16, 15 bytes Physical Memory Array Location: System Board Or Motherboard Use: System Memory Error Correction Type: None Maximum Capacity: 3 GB Error Information Handle: Not Provided Number Of Devices: 2 Handle 0x000E, DMI type 17, 27 bytes Memory Device Array Handle: 0x000D Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 1024 MB Form Factor: SODIMM Set: None Locator: SODIMM 0 Bank Locator: Bank 00 Type: DDR2 Type Detail: Synchronous Speed: 800 MHz Manufacturer: 00000000000000CE Serial Number: CE000000000000000208386367CD72 Asset Tag: Unknown Part Number: M4 70T2864QZ3-CF7 Handle 0x000F, DMI type 20, 19 bytes Memory Device Mapped Address Starting Address: 0x00000000000 Ending Address: 0x0003FFFFFFF Range Size: 1 GB Physical Device Handle: 0x000E Memory Array Mapped Address Handle: 0x0012 Partition Row Position: 1 Handle 0x0010, DMI type 17, 27 bytes Memory Device Array Handle: 0x000D Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 2048 MB Form Factor: SODIMM Set: None Locator: SODIMM 1 Bank Locator: Bank 08 Type: DDR2 Type Detail: Synchronous Speed: 800 MHz Manufacturer: 00000000000000CE Serial Number: CE00000000000000020831942AF746 Asset Tag: Unknown Part Number: M4 70T5663QZ3-CF7 Handle 0x0011, DMI type 20, 19 bytes Memory Device Mapped Address Starting Address: 0x00040000000 Ending Address: 0x000BFFFFFFF Range Size: 2 GB Physical Device Handle: 0x0010 Memory Array Mapped Address Handle: 0x0012 Partition Row Position: 1 Handle 0x0012, DMI type 19, 15 bytes Memory Array Mapped Address Starting Address: 0x00000000000 Ending Address: 0x000BFFFFFFF Range Size: 3 GB Physical Array Handle: 0x000D Partition Width: 0 Handle 0x0013, DMI type 127, 4 bytes End Of Table -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c3 --- Comment #3 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-05-29 03:31:12 UTC --- It also happens in the following two situations: a) when at boot time the mousepad activation/deactivation button is pressed; and, b) when at boot time, running the laptop with its own batteries, the power cord is plugged-in. Then, the screen turns black, the CapsLock key is lighted and the laptop remains unresponsive to ACPI stimuli, so it has to be powered off through Power button. After this issue, if the laptop were power on once, the OS is loaded rightly. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c4 --- Comment #4 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-06-04 15:42:30 UTC --- It is still happening and I do not see kernel updates. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c5 --- Comment #5 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-07-28 02:04:18 UTC --- It also takes place when moving the mouse during the time GRUB start to load the kernel: computer hangs without warning, black screen, CapsLock key lighted, unresponsive to ACPI stimuli, ... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c6 Jiri Slaby <jslaby@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jslaby@novell.com InfoProvider| |publio.escipion.el.africano | |@gmail.com --- Comment #6 from Jiri Slaby <jslaby@novell.com> 2010-07-28 14:03:06 UTC --- (In reply to comment #3)
Then, the screen turns black, the CapsLock key is lighted
Do you mean it blinks? Can you boot with debug vga=1 kernel parameters and see if any oops traces are printed out? If yes, could you capture them e.g. by using camera? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=609157 http://bugzilla.novell.com/show_bug.cgi?id=609157#c7 Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|publio.escipion.el.africano | |@gmail.com | --- Comment #7 from Rainer Hurtado Navarro <publio.escipion.el.africano@gmail.com> 2010-07-30 02:10:41 UTC --- (In reply to comment #6)
(In reply to comment #3)
Then, the screen turns black, the CapsLock key is lighted
Do you mean it blinks? [...] No, it do not blinks, it just still lighted. Id est a still, a permanent, a static light, as if I had activated the CapsLock while I were typing in "normal" conditions. [...] Can you boot with debug vga=1 kernel parameters and see if any oops traces are printed out? If yes, could you capture them e.g. by using camera? All right!
-- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=609157 https://bugzilla.novell.com/show_bug.cgi?id=609157#c8 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jeffm@novell.com Resolution| |WONTFIX --- Comment #8 from Jeff Mahoney <jeffm@novell.com> 2010-09-03 17:32:56 UTC --- openSUSE 11.2 is in security-maintenance mode. Please reopen if this issue still occurs with 11.3 or Factory. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com