New subject: [Bug 556768] Can't install 11.2 64 bit on an AMD 64 4000+ machine

19 Nov 2009

      http://bugzilla.novell.com/show_bug.cgi?id=556768

http://bugzilla.novell.com/show_bug.cgi?id=556768#c0

           Summary: Can't install 11.2 64 bit on an AMD 64 4000+ machine
    Classification: openSUSE
           Product: openSUSE 11.2
           Version: Final
          Platform: 64bit
        OS/Version: openSUSE 11.2
            Status: NEW
          Severity: Critical
          Priority: P5 - None
         Component: Installation
        AssignedTo: bnc-team-screening@forge.provo.novell.com
        ReportedBy: mjtobler@gmail.com
         QAContact: jsrain@novell.com
          Found By: ---
           Blocker: ---

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4)
Gecko/2008103100 SUSE/3.0.4-2.2 Firefox/3.0.4

Downloaded the 64bit 11.2 iso, burned to DVD, ran md5sum on ISO
and the resulting DVD (both fine) ... booted up and get the 
error message:

"kernel requires an x86_64 cpu, but only detected an i686 cpu
unable to boot - please use a kernel appropriate for your cpu"

@ren:~> dmesg | grep -i proc
[ 0.000000] Checking if this processor honours
the WP bit even in supervisor mode...Ok.
[ 0.000000] Detected 2411.583 MHz processor.
[ 0.081629] CPU0: AMD Athlon(tm) 64 Processor 4000+
stepping 0a
[ 0.084001] Total of 1 processors activated
(4823.16 BogoMIPS).
[ 2.494343] processor LNXCPU:00: registered
as cooling_device0
[ 10.711992] powernow-k8: Found 1 AMD
Athlon(tm) 64 Processor 4000+ processors
(1 cpu cores) (version 2.20.00)

@ren:~> cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 7
model name : AMD Athlon(tm) 64 Processor 4000+
stepping : 10
cpu MHz : 1000.000
cache size : 1024 KB
fdiv_bug : no
hlt_bug : no
f00f_bug : no
coma_bug : no
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36
clflush mmx fxsr syscall nx mmxext lm 3dnowext 3dnow up
bogomips : 2009.65
clflush size : 64
power management: ts fid vid ttp

Reproducible: Always

Steps to Reproduce:
1. Install DVD in drive
2. Boot up
3. Choose to "Install" 
Actual Results:  
"kernel requires an x86_64 cpu, but only detected an i686 cpu
unable to boot - please use a kernel appropriate for your cpu"

Expected Results:  
Install executes and installs product (openSuse 11.2)

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[Bug 556768] New: Can't install 11.2 64 bit on an AMD 64 4000+ machine

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