[Bug 556768] New: Can't install 11.2 64 bit on an AMD 64 4000+ machine
http://bugzilla.novell.com/show_bug.cgi?id=556768 http://bugzilla.novell.com/show_bug.cgi?id=556768#c0 Summary: Can't install 11.2 64 bit on an AMD 64 4000+ machine Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: 64bit OS/Version: openSUSE 11.2 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: mjtobler@gmail.com QAContact: jsrain@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4) Gecko/2008103100 SUSE/3.0.4-2.2 Firefox/3.0.4 Downloaded the 64bit 11.2 iso, burned to DVD, ran md5sum on ISO and the resulting DVD (both fine) ... booted up and get the error message: "kernel requires an x86_64 cpu, but only detected an i686 cpu unable to boot - please use a kernel appropriate for your cpu" @ren:~> dmesg | grep -i proc [ 0.000000] Checking if this processor honours the WP bit even in supervisor mode...Ok. [ 0.000000] Detected 2411.583 MHz processor. [ 0.081629] CPU0: AMD Athlon(tm) 64 Processor 4000+ stepping 0a [ 0.084001] Total of 1 processors activated (4823.16 BogoMIPS). [ 2.494343] processor LNXCPU:00: registered as cooling_device0 [ 10.711992] powernow-k8: Found 1 AMD Athlon(tm) 64 Processor 4000+ processors (1 cpu cores) (version 2.20.00) @ren:~> cat /proc/cpuinfo processor : 0 vendor_id : AuthenticAMD cpu family : 15 model : 7 model name : AMD Athlon(tm) 64 Processor 4000+ stepping : 10 cpu MHz : 1000.000 cache size : 1024 KB fdiv_bug : no hlt_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 1 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr syscall nx mmxext lm 3dnowext 3dnow up bogomips : 2009.65 clflush size : 64 power management: ts fid vid ttp Reproducible: Always Steps to Reproduce: 1. Install DVD in drive 2. Boot up 3. Choose to "Install" Actual Results: "kernel requires an x86_64 cpu, but only detected an i686 cpu unable to boot - please use a kernel appropriate for your cpu" Expected Results: Install executes and installs product (openSuse 11.2) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556768 http://bugzilla.novell.com/show_bug.cgi?id=556768#c1 --- Comment #1 from michael tobler <mjtobler@gmail.com> 2009-11-19 18:11:16 UTC --- BTW - I am running the AMD 64 4000+ on an MSI K8N Neo4 motherboard. ================================= as reported by CentOS 64bit Live: ================================= [centos@livecd ~]$ cat /proc/cpuinfo processor : 0 vendor_id : AuthenticAMD cpu family : 15 model : 7 model name : AMD Athlon(tm) 64 Processor 4000+ stepping : 10 cpu MHz : 2411.132 cache size : 1024 KB fpu : yes fpu_exception : yes cpuid level : 1 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 syscall nx mmxext lm 3dnowext 3dnow up bogomips : 4822.26 TLB size : 1024 4K pages clflush size : 64 cache_alignment : 64 address sizes : 40 bits physical, 48 bits virtual power management: ts fid vid ttp [centos@livecd ~]$ dmesg Linux version 2.6.18-164.el5 (mockbuild@builder10.centos.org) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-46)) #1 SMP Thu Sep 3 03:28:30 EDT 2009 Command line: initrd=initrd0.img root=CDLABEL=CentOS-5.4-x86_64-LiveCD rootfstype=iso9660 ro quiet liveimg BOOT_IMAGE=vmlinuz0 [...] SMP: Allowing 2 CPUs, 1 hotplug CPUs Built 1 zonelists. Total pages: 515706 Kernel command line: initrd=initrd0.img root=CDLABEL=CentOS-5.4-x86_64-LiveCD rootfstype=iso9660 ro quiet liveimg BOOT_IMAGE=vmlinuz0 Initializing CPU#0 PID hash table entries: 4096 (order: 12, 32768 bytes) [...] CPU: L1 I Cache: 64K (64 bytes/line), D cache 64K (64 bytes/line) CPU: L2 Cache: 1024K (64 bytes/line) CPU 0/0 -> Node 0 SMP alternatives: switching to UP code ACPI: Core revision 20060707 Using local APIC timer interrupts. result 12557992 Detected 12.557 MHz APIC timer. Brought up 1 CPUs testing NMI watchdog ... OK. time.c: Using 3.579545 MHz WALL PM GTOD PIT/TSC timer. time.c: Detected 2411.132 MHz processor. [...] -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556768 http://bugzilla.novell.com/show_bug.cgi?id=556768#c2 --- Comment #2 from michael tobler <mjtobler@gmail.com> 2009-11-19 22:37:05 UTC --- As it turns out ... I went in to the BIOS and selected, "Load Optimized Default", rebooted and "voila", boots up. Strange why some 64-bit distros worked and some didn't. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556768 http://bugzilla.novell.com/show_bug.cgi?id=556768#c3 michael tobler <mjtobler@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |CLOSED Resolution| |WORKSFORME --- Comment #3 from michael tobler <mjtobler@gmail.com> 2009-11-19 22:38:19 UTC --- . -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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