[Bug 593647] New: During copying between my SATA HD and a SD card, an error occurred and the System hung (non responsive to ACPI stimuli)
http://bugzilla.novell.com/show_bug.cgi?id=593647 http://bugzilla.novell.com/show_bug.cgi?id=593647#c0 Summary: During copying between my SATA HD and a SD card, an error occurred and the System hung (non responsive to ACPI stimuli) Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: publio.escipion.el.africano@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- Created an attachment (id=352376) --> (http://bugzilla.novell.com/attachment.cgi?id=352376) Last Boot.msg (the first boot after the system hang) User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; es-ES; rv:1.9.1.8) Gecko/20100204 SUSE/3.5.8-0.1.1 Firefox/3.5.8 It is not much to say: During copying (moving) between my SATA HD and a SD card, an error occurred and the System hung (non responsive to ACPI stimuli). At first, it seemed that it was just the process of copying the one who failed: Dolphin was blocked and got dark. So, I opened a terminal (konsole) and commanded sync. I killed Dolphin after that. But Dolphin never launched any more. So, I closed my KDE 4 session through the SuSE menu. After that, I logged in my System account under KDE 4 and tried to run Dolphin again. Mean while, I run Thunderbird. It downloaded one mail. Then, at the time when I was to read my mail, I realized that the mouse was non-responsive. And Dolphin was not launched. I thought it was an X issue, so I pressed Ctrl+Alt+BackSpace, once, twice. Again. Againg. I was astonished: I had just a system hang once with SuSE 9.0 Professional in 10 years using SuSE, but with openSuSE 11.2 I had had too many so far: due to radeonhd, okular, and now, might be, Dolphin, but I do not know quite well why or what is the real trigger of this issue. The case is that I just pushed the power button hoping that the system caught the signal and started a shutdown sequence. But it caught not. So, I pressed firmly the power button till the computer powered down. My system is openSuSE 11.2 x86_64 Final, plus all the updates so far the present moment. The kernel currently in use is: Linux *** 2.6.31.12-0.2-desktop #1 SMP PREEMPT 2010-03-16 21:25:39 +0100 x86_64 x86_64 x86_64 GNU/Linux After powering my computer and looked at the boot log for a clue. There were some inodes to be cleared... After I loged into KDE4, Dolphin behaved well, but I noticed that three of the files I moved to my SD prior the failure, although erased from my HD, were empty (0 b) in my SD: So, it seemed that the SD was umounted improperly. I copied more files to my SD without problem. But, as I was afraid of what happened, I opened konsole and commanded: ***@***:~> sync Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837700] mpage_da_map_blocks block allocation failed for inode 31 at logical offset 5624 with max blocks 7730 with error -28 Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837737] This should not happen.!! Data will be lost Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837749] Total free blocks count 0 Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837758] Free/Dirty block details Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837769] free_blocks=21018 Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837778] dirty_blocks=7753 Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837785] Block reservation details Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837794] i_reserved_data_blocks=7730 Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837803] i_reserved_meta_blocks=24 When I did it, I got the former output, that was also (the output) displayed by the KDE 4 notification applet in the task bar at the same time. It is so unusual that I decided to tell you about. Reproducible: Didn't try Steps to Reproduce: 1.I do not know, really. 2. 3. Actual Results: Se above. Expected Results: See above. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=593647
http://bugzilla.novell.com/show_bug.cgi?id=593647#c1
--- Comment #1 from Rainer Hurtado Navarro
http://bugzilla.novell.com/show_bug.cgi?id=593647
http://bugzilla.novell.com/show_bug.cgi?id=593647#c2
Jiri Slaby
Message from syslogd@dominatrix at Apr 5 01:05:41 ... kernel:[ 1337.837700] mpage_da_map_blocks block allocation failed for inode 31 at logical offset 5624 with max blocks 7730 with error -28
..
When I did it, I got the former output, that was also (the output) displayed by the KDE 4 notification applet in the task bar at the same time. It is so unusual that I decided to tell you about.
This is a kernel panic/oops. Could you attach dmesg after this happens next time? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=593647
http://bugzilla.novell.com/show_bug.cgi?id=593647#c3
Rainer Hurtado Navarro
http://bugzilla.novell.com/show_bug.cgi?id=593647
http://bugzilla.novell.com/show_bug.cgi?id=593647#c4
Jiri Slaby
Or tell me if I could recover, and where?, that dmesg file from this issue.
If the system is unresponsive, you can set up a crash kernel: http://www.dedoimedo.com/computers/kdump-opensuse.html And then, run crash utility on the generated dump which resides in /var/log/dump/ Otherwise, if you can still use terminal, you can grab dmesg (it's a program) as: dmesg > output and attach output here. (You may not be able to do this, if SATA layer crashed.) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=593647
https://bugzilla.novell.com/show_bug.cgi?id=593647#c5
Greg Kroah-Hartman
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