[Bug 1202950] New: Offline Upgrade to 15.4 stops before starting installer
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 Bug ID: 1202950 Summary: Offline Upgrade to 15.4 stops before starting installer Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.4 Hardware: x86-64 OS: openSUSE Leap 15.3 Status: NEW Severity: Normal Priority: P5 - None Component: Installation Assignee: yast2-maintainers@suse.de Reporter: opensuse@jackbonet.eu QA Contact: jsrain@suse.com Found By: --- Blocker: --- Created attachment 861206 --> http://bugzilla.opensuse.org/attachment.cgi?id=861206&action=edit Video of boot process Dear team, first time for me reporting a bug here. I'm running openSUSE for years without serious problems on this system: Operating System: openSUSE Leap 15.3 KDE Plasma Version: 5.18.6 KDE Frameworks Version: 5.76.0 Qt Version: 5.12.7 Kernel Version: 5.3.18-150300.59.90-default OS Type: 64-bit Processors: 6 � AMD Phenom(tm) II X6 1075T Processor Memory: 7,8 GiB Graphic card: Radeon 6450 Mainboard: ASUS M5A88-V EVO Installed openSUSE Leap 15.3. is working fine. Now downloaded openSUSE Leap 15.4 Build 243.2 and trying to start offline upgrade from DVD or USB. Base system starts. Drivers are being installed (green process bar on the bottom of the display). Display switches to console mode. Different steps performed successful. Until removing repos. Last output "removed '/etc/zypp/repos.d/repo-sle-update.repo'". Then the display turns black, going to sleep mode, DVD drive continues to work a few seconds more and stops. See attached video for details. Only reboot possible. As mentioned I tried to use DVD or USB, I downloaded image twice. I changed display settings at boot menu. I changed graphic card to mainboard internal. No change, display is going to sleep at the same stage of boot process. Any idea? Thanks. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c4 --- Comment #4 from Jacobs <opensuse@jackbonet.eu> --- (In reply to Stefan Hundhammer from comment #2)
(In reply to Stefan Hundhammer from comment #1)
sha256 -c -c openSUSE-Leap-15.4*.sha256
Only one "-c", of course:
sha256 -c openSUSE-Leap-15.4*.sha256
Hi, thanks for your feedback. I tried this but it doesn't work out of the box. When I download the x86_64-image it is saved as "openSUSE-Leap-15.4-DVD-x86_64-Build243.2-Media.iso" but the checksum file looks for "openSUSE-Leap-15.4-DVD-x86_64-Media.iso". So I receive following output: Data> sha256sum -c openSUSE-Leap-15.4*.sha256 sha256sum: openSUSE-Leap-15.4-DVD-x86_64-Media.iso: Datei oder Verzeichnis nicht gefunden openSUSE-Leap-15.4-DVD-x86_64-Media.iso: FEHLSCHLAG �ffnen oder lesen sha256sum: WARNUNG: 1 aufgef�hrte Datei konnte nicht gelesen werden I have renamed the iso-image matching to the checksum-file and received an OK. I burned the image to a DVD using K3B. Reboot the computer, change language to German and chose upgrade. But process stops at the same point as before. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c6 --- Comment #6 from Jacobs <opensuse@jackbonet.eu> --- Created attachment 861479 --> http://bugzilla.opensuse.org/attachment.cgi?id=861479&action=edit Output hwinfo -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c7 --- Comment #7 from Jacobs <opensuse@jackbonet.eu> --- (In reply to Michal Filka from comment #5)
(In reply to Jacobs from comment #4)
(In reply to Stefan Hundhammer from comment #2)
(In reply to Stefan Hundhammer from comment #1)
sha256 -c -c openSUSE-Leap-15.4*.sha256
Only one "-c", of course:
sha256 -c openSUSE-Leap-15.4*.sha256
Hi,
thanks for your feedback. I tried this but it doesn't work out of the box. When I download the x86_64-image it is saved as "openSUSE-Leap-15.4-DVD-x86_64-Build243.2-Media.iso" but the checksum file looks for "openSUSE-Leap-15.4-DVD-x86_64-Media.iso". So I receive following output:
Data> sha256sum -c openSUSE-Leap-15.4*.sha256 sha256sum: openSUSE-Leap-15.4-DVD-x86_64-Media.iso: Datei oder Verzeichnis nicht gefunden openSUSE-Leap-15.4-DVD-x86_64-Media.iso: FEHLSCHLAG �ffnen oder lesen sha256sum: WARNUNG: 1 aufgef�hrte Datei konnte nicht gelesen werden
I have renamed the iso-image matching to the checksum-file and received an OK.
I burned the image to a DVD using K3B. Reboot the computer, change language to German and chose upgrade. But process stops at the same point as before.
well, you still should be able to start the installer in text mode using textmode=1 as boot parameter when starting installation.
Can you than switch to another console and show us what "hwinfo --gfxcard" sees?
Hello, I have attached a picture showing the output of 'hwinfo --gfxcard'. I hope this is o.k. in this way. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c8 --- Comment #8 from Jacobs <opensuse@jackbonet.eu> --- Hy there, is there anything more I can/should test? Are there any further suggestions how to solve this problem? -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c10 --- Comment #10 from Jacobs <opensuse@jackbonet.eu> --- Created attachment 861963 --> http://bugzilla.opensuse.org/attachment.cgi?id=861963&action=edit y2logs -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c11 --- Comment #11 from Jacobs <opensuse@jackbonet.eu> --- (In reply to Michal Filka from comment #9)
(In reply to Jacobs from comment #8)
Hy there, is there anything more I can/should test? Are there any further suggestions how to solve this problem?
You should be able to boot installation in text mode by attaching textmode=1 when starting installation (see e.g. https://en.opensuse.org/SDB:Installation_with_little_memory) This issue could be related to https://bugzilla.suse.com/show_bug.cgi?id=1202930 Could you check suggestions / questions there and give us a feedback? Could you also attach yast logs? You can use save_y2logs for that. See https://en.opensuse.org/openSUSE:Report_a_YaST_bug for more info.
Thanks
Hello, I started installation without any changes on video mode settings or something else. I only switched language to German and added boot parameter "textmode=1". Running hwinfo --gfxcard | grep "Module Alias" results Module Alias: "pci:v00001002d00006779sv0000174Bsd0000A007bc03sc00i00" Running lspci -nnk | grep VGA results 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM] [1002:6779] I have attached the y2logs. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c12 --- Comment #12 from Jacobs <opensuse@jackbonet.eu> --- Hello, are there any suggestions how to solve my upgrade problem? Give the provided information any hints to the root cause of the problem? -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c18 --- Comment #18 from Jacobs <opensuse@jackbonet.eu> --- Created attachment 862621 --> http://bugzilla.opensuse.org/attachment.cgi?id=862621&action=edit dmesg log -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c19 --- Comment #19 from Jacobs <opensuse@jackbonet.eu> --- Created attachment 862622 --> http://bugzilla.opensuse.org/attachment.cgi?id=862622&action=edit lsmod output -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c20 --- Comment #20 from Jacobs <opensuse@jackbonet.eu> --- Hello, booting in textmode and running Xorg or 'Xorg -verbose 7 -logverbose 7 -retro' dosen't work. With Xorg the screen turns black immediatly and system is going to sleep and with the longer command the X-cursor can be seen shortly and then screen turns black. No interaction possible. So /var/log/Xorg.0.log cannot be provided. Output from dmesg and lsmod attached. Booting with 'nomodeset' was successful. Then the graphical installl interface came up. Will this mean I can go on with 'nomodeset' to do the upgrade or do I risk to not be able to boot in graphic mode after upgrade? -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c21 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(opensuse@jackbone | |t.eu) | --- Comment #21 from Stefan Dirsch <sndirsch@suse.com> --- radeon driver is loaded. Apparently there is a regression in the driver on kernel 15.4. By updating with "nomodeset" you likely will be limited to "fbdev" Xdriver, i.e. lose any video hardware acceleration, multimonitor support and possibly needed specific monitor resolutions. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c22 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tzimmermann@suse.com Component|X.Org |Kernel Assignee|gfx-bugs@suse.de |kernel-bugs@opensuse.org QA Contact|gfx-bugs@suse.de |qa-bugs@suse.de --- Comment #22 from Stefan Dirsch <sndirsch@suse.com> --- Kernel issue. Reassigning. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |patrik.jakobsson@suse.com -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Offline Upgrade to 15.4 |radeon [Radeon 6450] Blank |stops before starting |screen (Kernel driver |installer |regression on Leap 15.4) -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c23 Jacobs <opensuse@jackbonet.eu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kernel-bugs@opensuse.org Flags| |needinfo?(kernel-bugs@opens | |use.org) --- Comment #23 from Jacobs <opensuse@jackbonet.eu> --- Hi there, is there any progress with this issue? Any ideas how to solve the problem or how to be able to perform the upgrade? Thanks. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c24 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com Flags|needinfo?(kernel-bugs@opens |needinfo?(opensuse@jackbone |use.org) |t.eu) --- Comment #24 from Takashi Iwai <tiwai@suse.com> --- Could you verify whether the problem still persists with the latest Leap 15.4 update kernel (after removing the blacklist or nomodeset workaround)? If the problem persists, please give the dmesg output from the bad working state (I suppose you can still access via remote login?). -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c25 Jacobs <opensuse@jackbonet.eu> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(opensuse@jackbone | |t.eu) | --- Comment #25 from Jacobs <opensuse@jackbonet.eu> --- Hello, I downloaded the latest file from "https://get.opensuse.org/leap/15.4/" named " openSUSE-Leap-15.4-CR-DVD-x86_64-Build19.2-Media.iso". Copied the file to an USB-stick and tried to start without any changes on the boot options. But behavior is just the same. There is no remote access available when I try the update. dmesg log can only be provided when I start using textmode or the "nomodeset"-workaround as far as I can see. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1202950 http://bugzilla.opensuse.org/show_bug.cgi?id=1202950#c26 Jacobs <opensuse@jackbonet.eu> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|IN_PROGRESS |RESOLVED Resolution|--- |NORESPONSE --- Comment #26 from Jacobs <opensuse@jackbonet.eu> --- Hello, with this I will cancel this bug report. As there hasn't been any further feedback and my system was already getting old I have moved to a new hardware. Therefore from my point of view this issues doesn't have to be solved anymore. The flag "NORESPONSE" is not meant personally or maliciously, but it is the only status that reasonably fits from my point of view. Thanks for all your efforts. -- You are receiving this mail because: You are on the CC list for the bug.
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