https://bugzilla.novell.com/show_bug.cgi?id=179475 ------- Comment #14 from danw@novell.com 2007-02-19 07:22 MST ------- (In reply to comment #12)

MS Windows doesn't let you open PDF files "out of the box" either, you have to know yourself that you need Acrobat and follow Adobe's setup instructions.

That's because Microsoft *wants* PDF to be annoying, so people will use Word files instead.

I wonder why it's so difficult to explain that this is the way totem was designed to work by its authors, and why SUSE should patch it to behave differently.

Why does SUSE patch anything? To improve the experience for our users. The current situation is awful. We basically tell the user "we've given you broken software and we're not going to tell you why". (No, the current error message does not tell them why it's broken. If the user even understands the terminology, it probably suggests to them that they simply need to install additional packages off the CD or something.) We *CAN* at least tell them why it's broken ("the decoder for this video format requires paying a license fee per user, so it cannot be distributed in openSUSE" or something), even if we can't tell them how to fix it. AFAIK, there's also no legal reason we couldn't point them to Fluendo (and/or point them to the official opensuse wiki and have a page there describing how to buy the plugins from Fluendo and install them), but there may be business reasons why we can't. (I have no idea if there are, I'm just saying there could be.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.