[Bug 672600] New: LibreOffice 3.3 - DB_RUNRECOVERY: Fatal Error, The program cannot be started
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c0 Summary: LibreOffice 3.3 - DB_RUNRECOVERY: Fatal Error, The program cannot be started Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: OpenOffice.org AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: terje@nordland-teknikk.no QAContact: cwei@novell.com Found By: --- Blocker: --- Created an attachment (id=414432) --> (http://bugzilla.novell.com/attachment.cgi?id=414432) LibreOffice Fatal startup error User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0b11) Gecko/20110203 Firefox/4.0b11 On 11.3 x86_64 Thumbleweed/ Gnome LibreOffice won't start after some upgrades. This happends on two different machines (while LibO works fine on 11.4 x86_64 on the same machines) LibreOffice 3.3 - Fatal Error The program cannot be started. [/home/terje/.libreoffice/3-suse/user/extensions/shared/extensions.db] Berkeley Db error (0): Dbcursor::get: DB_RUNRECOVERY: Fatal error, run database recovery See also the attached screenshot of the popup message Reproducible: Always Steps to Reproduce: 1.as above 2. 3. Actual Results: as above Expected Results: LibO should start ok -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c1 Radek Doulik <rodo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |rodo@novell.com InfoProvider| |terje@nordland-teknikk.no --- Comment #1 from Radek Doulik <rodo@novell.com> 2011-02-16 18:21:45 UTC --- Do you know what packages did you upgrade? Do you use the same home directory on 11.3 and 11.4, ie. is /home/terje/.libreoffice/3-suse/user/extensions/shared/extensions.db the same file on both systems? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c2 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|terje@nordland-teknikk.no | --- Comment #2 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-16 19:21:48 UTC --- For five years or more I've practiced common $HOME for multi-boot (open)SUSEs/SLED, currently 11.3/11.4/11SP3. The only minor issue that might happend just the first login after switching distro/version, has been a message something like the OpenOffice "setup" is busy, do you wish to continue? Answering 'yes', and OpenOffice or LibO has started up ok. I still have a third machine with a corresponding 11.3/11.4 setup, where 11.3 still contains the working OpenOffice 3.2 packages (without upgrade to LibO). The packages list are OpenOffice_org-templates-presentation-layouts-3.0-5.1.noarch OpenOffice_org-pyuno-3.2.1.4-1.9.x86_64 OpenOffice_org-LanguageTool-1.0.0-5.1.noarch OpenOffice_org-LanguageTool-en-1.0.0-5.1.noarch OpenOffice_org-icon-theme-galaxy-3.2.1.4-1.2.noarch OpenOffice_org-l10n-nb-3.2.1.4-1.5.noarch OpenOffice_org-filters-3.2.1.4-1.8.x86_64 OpenOffice_org-calc-3.2.1.4-1.5.x86_64 OpenOffice_org-calc-extensions-3.2.1.4-1.5.x86_64 OpenOffice_org-templates-en-3.0-5.1.noarch OpenOffice_org-mailmerge-3.2.1.4-1.6.x86_64 OpenOffice_org-converter-3.0-10.1.noarch OpenOffice_org-writer-3.2.1.4-1.5.x86_64 OpenOffice_org-impress-extensions-3.2.1.4-1.5.x86_64 OpenOffice_org-icon-theme-tango-3.2.1.4-1.2.noarch OpenOffice_org-help-en-US-3.2.1.4-1.8.noarch OpenOffice_org-ure-3.2.1.4-1.9.x86_64 OpenOffice_org-libs-extern-3.2.1.4-1.8.x86_64 OpenOffice_org-templates-labels-letter-1.0-9.1.noarch OpenOffice_org-3.2.1.4-1.2.x86_64 OpenOffice_org-gnome-3.2.1.4-1.6.x86_64 OpenOffice_org-draw-extensions-3.2.1.4-1.5.x86_64 OpenOffice_org-templates-labels-a4-1.0-9.1.noarch OpenOffice_org-libs-core-3.2.1.4-1.6.x86_64 OpenOffice_org-writer-extensions-3.2.1.4-1.5.x86_64 OpenOffice_org-libs-gui-3.2.1.4-2.1.1.x86_64 OpenOffice_org-draw-3.2.1.4-2.1.1.x86_64 OpenOffice_org-thesaurus-en-US-20060111-11.1.noarch OpenOffice_org-hyphen-20080929-42.1.noarch OpenOffice_org-components-3.2.1.4-1.8.x86_64 OpenOffice_org-base-3.2.1.4-1.6.x86_64 OpenOffice_org-l10n-extras-3.2.1.4-1.8.noarch OpenOffice_org-base-extensions-3.2.1.4-1.5.x86_64 OpenOffice_org-kde4-3.2.1.4-1.6.x86_64 OpenOffice_org-branding-openSUSE-3.2.1-2.2.noarch OpenOffice_org-math-3.2.1.4-1.5.x86_64 OpenOffice_org-filters-optional-3.2.1.4-1.8.x86_64 OpenOffice_org-icon-theme-hicontrast-3.2.1.4-1.2.noarch OpenOffice_org-thesaurus-nb-20080310-11.1.noarch OpenOffice_org-impress-3.2.1.4-2.1.1.x86_64 OpenOffice_org-base-drivers-mysql-3.2.1.4-1.5.x86_64 Here are the LibO 3.3 package list from the upgraded 11.3 machine reported. This is the third attempt using LibO:Unstable (after first trying current LibO:Tumbleweed and LibO:Stable): libreoffice-hyphen-20110203-7.1.noarch libreoffice-mono-3.3.1.1-19.1.x86_64 libreoffice-impress-3.3.1.1-19.1.x86_64 libreoffice-templates-labels-letter-1.0-7.1.noarch libreoffice-icon-theme-crystal-3.3.1.1-19.1.noarch libreoffice-math-3.3.1.1-18.1.x86_64 libreoffice-icon-theme-oxygen-3.3.1.1-19.1.noarch libreoffice-components-3.3.1.1-18.1.x86_64 libreoffice-calc-extensions-3.3.1.1-18.1.x86_64 libreoffice-ure-3.3.1.1-19.1.x86_64 libreoffice-libs-core-3.3.1.1-18.1.x86_64 libreoffice-impress-extensions-3.3.1.1-18.1.x86_64 libreoffice-thesaurus-nb-20080310-10.1.noarch libreoffice-templates-presentation-layouts-3.0-3.1.noarch libreoffice-icon-theme-galaxy-3.3.1.1-19.1.noarch libreoffice-writer-3.3.1.1-18.1.x86_64 libreoffice-base-3.3.1.1-19.1.x86_64 libreoffice-base-drivers-mysql-3.3.1.1-18.1.x86_64 libreoffice-help-en-US-3.3.1.1-17.1.noarch libreoffice-filters-3.3.1.1-19.1.x86_64 libreoffice-icon-theme-tango-3.3.1.1-19.1.noarch libreoffice-libs-gui-3.3.1.1-18.1.x86_64 libreoffice-gnome-3.3.1.1-18.1.x86_64 libreoffice-draw-extensions-3.3.1.1-18.1.x86_64 libreoffice-templates-labels-a4-1.0-7.1.noarch libreoffice-mailmerge-3.3.1.1-18.1.x86_64 libreoffice-languagetool-en-1.2-9.1.noarch libreoffice-branding-openSUSE-3.3.0.1-9.1.noarch libreoffice-languagetool-1.2-9.1.noarch libreoffice-3.3.1.1-20.1.x86_64 libreoffice-calc-3.3.1.1-18.1.x86_64 libreoffice-base-extensions-3.3.1.1-18.1.x86_64 libreoffice-thesaurus-en-US-20060111-10.1.noarch libreoffice-icon-theme-hicontrast-3.3.1.1-19.1.noarch libreoffice-l10n-extras-3.3.1.1-16.1.noarch libreoffice-libs-extern-3.3.1.1-18.1.x86_64 libreoffice-converter-3.0-14.2.noarch libreoffice-filters-optional-3.3.1.1-19.1.x86_64 libreoffice-help-da-3.3.1.1-18.1.noarch libreoffice-writer-extensions-3.3.1.1-18.1.x86_64 libreoffice-l10n-nb-3.3.1.1-18.1.noarch libreoffice-draw-3.3.1.1-19.1.x86_64 libreoffice-templates-en-3.0-6.1.noarch libreoffice-pyuno-3.3.1.1-19.1.x86_64 libreoffice-kde4-3.3.1.1-18.1.x86_64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c3 --- Comment #3 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-16 21:28:07 UTC --- (In correction to comment #2)
The only minor issue that might happend just the first login after switching distro/version, has been a message something like the OpenOffice "setup" is busy, do you wish to continue? Answering 'yes', and OpenOffice or LibO has started up ok.
Still memorizing, a more correct popup message content happened more similar like "Your personal Openoffice setup looks to be locked by another user. Do you still wish to continue?" <Yes> Then OOo started ok -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c4 --- Comment #4 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-16 23:50:14 UTC --- I upgraded also the third machine from OOo 3.2 to LibO 3.3 (tumbleweed), and got similar error warning after restart and first logging in to Gnome (I guess it is the quickstarter that try to start): LibreOffice 3.3 - Fatal Error The program cannot be started. [/home/terje/.libreoffice/3-suse/user/uno_packages/cache/registry/com.sun.star.comp.deployment.configuration.PackageRegistryBackend/registered_packages.db] Berkeley Db error (0): Db::open: Invalid argument also attached as screenshot -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c5 --- Comment #5 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-16 23:52:11 UTC --- Created an attachment (id=414559) --> (http://bugzilla.novell.com/attachment.cgi?id=414559) LibO startup error at login -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c6 Radek Doulik <rodo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |terje@nordland-teknikk.no --- Comment #6 from Radek Doulik <rodo@novell.com> 2011-02-17 14:41:41 UTC --- My guess is that we use newer database version in 11.4. You can find out by running: file /home/terje/.libreoffice/3-suse/user/extensions/shared/extensions.db. My guess is that one will be version 8 and one version 9? I would suggest to twist your setup so that you copy right extensions.db (and possibly other .db files in .libreoffice) at the login time. Or even whole libreoffice directory. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c7 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|terje@nordland-teknikk.no | --- Comment #7 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-17 15:30:45 UTC --- (In reply to comment #6)
My guess is that we use newer database version in 11.4. You can find out by running: file /home/terje/.libreoffice/3-suse/user/extensions/shared/extensions.db. My guess is that one will be version 8 and one version 9?
That's right, version 8 in 11.3 and version 9 in 11.4
I would suggest to twist your setup so that you copy right extensions.db (and possibly other .db files in .libreoffice) at the login time. Or even whole .libreoffice directory.
Looks like LibO won't start if renaming $HOME/.libreoffice to something else. Just a thought: Wouldn't it be more robust if LibO created a new default libreoffice at startup if it didn't find that directory structure? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c8 --- Comment #8 from Radek Doulik <rodo@novell.com> 2011-02-17 17:52:29 UTC --- That's weird, it should create new ~/.libreoffice/. I tried it here with master branch build and it works as expected. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c9 --- Comment #9 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-17 20:31:37 UTC --- On 11.3, after removing ~/.libreoffice/ this error message popup when trying to start LibO: Error loading BASIC of document file:///home/terje/.libreoffice/3-suse/user/basic/script.xlc/: General Error General input/output error By clicking 'OK' 2-4 times or after a second starup attempt, yes, then LibO starts ok. Attached screen shot. On 11.4 it looks to start easier. Even if not deleting ~/.libreoffice/ from 11.3, and error as in comment #4 above, it starts up after the second 'OK' -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c10 --- Comment #10 from Terje J. Hanssen <terje@nordland-teknikk.no> 2011-02-17 20:33:54 UTC --- Created an attachment (id=414813) --> (http://bugzilla.novell.com/attachment.cgi?id=414813) LibO startup error on 11.3 after deleting ~/.libreoffice -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c12 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kendy@novell.com, | |nopower@novell.com --- Comment #12 from Petr Mladek <pmladek@novell.com> 2011-03-03 20:12:02 UTC --- We have two different problems here. 1. The Berkeley Db errors are caused by incompatible db versions unsed on openSUSE-11.3 and 11.4. It looks similar to https://bugzilla.redhat.com/show_bug.cgi?id=566679 2. I have seen the error file:///home/terje/.libreoffice/3-suse/user/basic/script.xlc/ with an early LO-3.3 beta build. It helped me to remove the user configuration (~/.libreoffice) and start LO again. I did not see it again. I am not sure what caused it. It was either a particular broken build or it happened during migration of the old OOo configuration to LO. In both cases, should help to remove the user configuration. Note that you have stop LO and quickstarter before you remove it. It would have some strange effects if you remove it when LO or quickstarter is running. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=672600 https://bugzilla.novell.com/show_bug.cgi?id=672600#c13 Petr Mladek <pmladek@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #13 from Petr Mladek <pmladek@suse.com> 2013-02-15 14:43:16 UTC --- Berkeley Db is not longer used in LibreOffice-4.0. It finally solves this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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