[Bug 460908] New: Installaton error "Are your sure CD1 is in hard drive"
https://bugzilla.novell.com/show_bug.cgi?id=460908 Summary: Installaton error "Are your sure CD1 is in hard drive" Product: openSUSE 11.1 Version: Final Platform: i686 OS/Version: openSUSE 11.1 Status: NEW Severity: Blocker Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: simon.lewis@slnet-online.de QAContact: jsrain@novell.com Found By: Community User Tried to install openSUSE 11.1 final by booting from DVD. "Installation" was selected from DVD Grub Menu after changing language to "Deutsch". Linux Kernel is loaded from DVD. Pressed ESC to see log messages. Hardware detection runs... Then screen changes to text graphic mode with error message "Are your sure CD1 is in hard drive". Pressing return with OK highlighted repeats same error message. It seems that after probing hardware the DVD drive can no longer be read. The openSUSE 10.3 and 11.0 installations were both performed perfectly on this PC without any problems or error messages. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User stbinner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c1 Stephan Binner <stbinner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Blocker |Major --- Comment #1 from Stephan Binner <stbinner@novell.com> 2008-12-20 00:28:42 MST --- Please read http://en.opensuse.org/Bugs/Definitions -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c2 --- Comment #2 from William Simon Lewis <simon.lewis@slnet-online.de> 2008-12-20 12:12:46 MST --- Apologies for not understanding the defintions. Tested behavior again, last text console messages before installation is broken are: - Start Udev.....OK - Loading basic drivers.....OK - Starting hardware detection..... (If drivers does not work etc...) The installation rountine then tries to load installation packages but can no longer read DVD in DVD drive. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c3 --- Comment #3 from William Simon Lewis <simon.lewis@slnet-online.de> 2008-12-20 12:13:58 MST --- Used firmware test from installation DVD, results as follows: [FAIL] OS/2 memory hole test F Memory map has a memory hole between 15Mb and 16 Mb [FAIL] EDD boot disk hinting F Boot device 0x80 does not support EDD [FAIL] DMI information check F No SMBIOS nor DMI entry point found [FAIL] HPET configuration test F Failed to locate HPET base [WARN] ACPI passive thermal test W No thermal zones present [WARN] Fan tests W No fan information present [WARN] CPU frequency scaling test (1-2 mins) W Frequency scaling not supported [INFO] VT/VMX vitualisation extensions Processor does not support vitualisation extensions [INFO] Processor monocode update Kernel too old; the does not export microcode version [INFO] (experimental) DMA remapping (VT-d) test No DMAR ACPI table found [INFO] Battery test No battery information present [PASS] Validate assigned PCI resources [PASS] MTRR validation [PASS] PCI express MaxReadReq tuning [PASS] EBDA region EBDA region is correctly reserved in the E820 table [PASS] (experimental) APIC edge /level check [PASS] General ACPI information [PASS] DSDT AML verification Tested table DSDT.dsl [PASS] SUN duplication test Tested SUN ids, succesfully found no duplicates -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c4 --- Comment #4 from William Simon Lewis <simon.lewis@slnet-online.de> 2008-12-20 12:16:12 MST --- As a side note whilst sending these comments I noted that openSUSE 11.0 boots with ACPI daemon successfully started on this machine -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User marb@jabster.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c5 Mariusz Bielski <marb@jabster.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |marb@jabster.pl Platform|i686 |i586 --- Comment #5 from Mariusz Bielski <marb@jabster.pl> 2008-12-25 10:58:31 MST --- I have the same behavior of the openSUSE installer. These are messages from console 3: Hardware detection finished. insmod /modules/ff-memless.ko insmod /modules/hid.ko insmod /modules/usbhid.ko insmod /modules/usb-storage.ko insmod /modules/sbp2.ko scanning devices dnd url: disk:/?device=*usb* url mount: trying disk:/?device=*usb* No new driver updates found. and 4: Initializing USB Mass Storage driver... usbcore: registered new interface driver usb-storage USB Mass Storage support registered. end_request: I/O error, dev fd0, sector 0 end_request: I/O error, dev fd0, sector 0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User aorlovskyy@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c6 Alexander Orlovskyy <aorlovskyy@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |aorlovskyy@novell.com Status|NEW |NEEDINFO Info Provider| |simon.lewis@slnet-online.de --- Comment #6 from Alexander Orlovskyy <aorlovskyy@novell.com> 2009-01-09 05:56:03 MST --- William, try too boot in safe mode. Please, provide some info about your hardware. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c7 --- Comment #7 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-01-10 07:46:44 MST --- Created an attachment (id=264307) --> (https://bugzilla.novell.com/attachment.cgi?id=264307) demsg output for openSUSE 11.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c8 --- Comment #8 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-01-10 07:48:00 MST --- Created an attachment (id=264308) --> (https://bugzilla.novell.com/attachment.cgi?id=264308) comparison dmesg output for openSUSE 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c9 --- Comment #9 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-01-10 07:48:57 MST --- Created an attachment (id=264309) --> (https://bugzilla.novell.com/attachment.cgi?id=264309) hwinfo --all output for openSUSE 11.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c10 --- Comment #10 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-01-10 07:49:25 MST --- Created an attachment (id=264310) --> (https://bugzilla.novell.com/attachment.cgi?id=264310) comparison hwinfo --all output for openSUSE 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c11 --- Comment #11 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-01-11 00:59:11 MST --- (In reply to comment #6)
Please, provide some info about your hardware.
I have added attachments for dmesg and hwinfo. (For comparison I have also added openSUSE 11.0 outputs as well. You will note the openSUSE 11.1 has difficulty identifying the hardware compared to openSUSE 11.0.)
William, try too boot in safe mode.
openSUSE 11.1 Installation DVD booted with "safe mode" kernel, installation was completed, but graphic UI did not start with installed system, instead the installed openSUSE 11.1 defaulted to the text console. Logging in as "root", and using command "startx",I was able to start KDE4. The PC was very slow compared to openSUSE 11.0 / KDE 3.5.10. The openSUSE 11.1 installation has no dma support etc.. I also found that the grub boot installation from openSUSE 11.1 was faulty. After shutting down openSUSE 11.1 and rebooting the error message was "no operating system found". Using the openSUSE 11.1 installation DVD to repair the openSUSE 11.1 installation, the "automatic repair" determined that the packages "cups driver", "hal", "glibc -locale", "ntp" and "postfix" were not installed. Could this result from booting the installation DVD with safe mode kernel? Also, the grub installation was faulty and could not be repaired. Using the openSUSE 11.0 installation DVD to repair the openSUSE 11.0 installation I was able to reinstall grub to start openSUSE 11.0. By way of explanation my hard drive has partitions for: swap (sda5) root of openSUSE 11.1 (sda6) root of openSUSE 11.0 (sda7) /home (sda8) Thus I always have a working system (currently openSUSE 11.0) and a possibilty to try out new distribution releases (in this case openSUSE 11.1). Best regards, Simon -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 Chuanye Han <cyhan@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cyhan@novell.com AssignedTo|bnc-team-screening@forge.pr |dkukawka@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c13 Danny Kukawka <dkukawka@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |simon.lewis@slnet-online.de --- Comment #13 from Danny Kukawka <dkukawka@novell.com> 2009-03-01 10:33:05 MST --- Please provide full lshal output from the machine in the installation system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=460908 User simon.lewis@slnet-online.de added comment https://bugzilla.novell.com/show_bug.cgi?id=460908#c14 William Simon Lewis <simon.lewis@slnet-online.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|simon.lewis@slnet-online.de | --- Comment #14 from William Simon Lewis <simon.lewis@slnet-online.de> 2009-03-02 14:51:12 MST --- Sorry, I no longer have this PC. Conrad (Germany) had a special offer for HP550 notebook without OS for 399 Euro - simply to good to miss. I have successfully installed openSUSE 11.1 x86_64 with trace kernel / KDE 4.1.3 on this notebook and I am very impressed. As for the other PC - it was 11 years old and needed retiring.... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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