[Bug 1233803] New: kernel: ucsi_acpi USBC000:00: error -ETIMEDOUT: PPM init failed
https://bugzilla.suse.com/show_bug.cgi?id=1233803 Bug ID: 1233803 Summary: kernel: ucsi_acpi USBC000:00: error -ETIMEDOUT: PPM init failed Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Tumbleweed Status: NEW Severity: Normal Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: suse.junky@t-online.de QA Contact: qa-bugs@suse.de Target Milestone: --- Found By: --- Blocker: --- In the journal of my system I found this error reported: Nov 27 07:14:17 kernel: ucsi_acpi USBC000:00: error -ETIMEDOUT: PPM init failed My system is a Clevo NS70AU laptop with Operating System: openSUSE Tumbleweed 20241125 KDE Plasma Version: 6.2.3 KDE Frameworks Version: 6.8.0 Qt Version: 6.8.0 Kernel Version: 6.11.8-1-default (64-bit) Graphics Platform: X11 Processors: 16 × 13th Gen Intel® Core™ i7-1360P Memory: 62.5 GiB of RAM Graphics Processor: Mesa Intel® Iris® Xe Graphics 1 x USB-A 2.0 1 x USB-A 3.2 Gen2 1 x USB-C 3.2 Gen2 1 x Thunderbolt 4 (USB-C) I could not detect any malfunction so far. If more information is needed please let me know. -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c2 Bit Juggler <suse.junky@t-online.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(suse.junky@t-onli | |ne.de) | --- Comment #2 from Bit Juggler <suse.junky@t-online.de> --- (In reply to Takashi Iwai from comment #1) Thank you very much for looking into this.
Usually it's something about docking station. Is your system with a dock?
No. The only external device always connected to this system is a wireless mouse dongle (USB2.0 A port) and on occasions the system gets connected to a power supply (power-in-port NOT the thunderbolt port). However the error persists even if the system runs on battery without the mouse dongle connected.
Also, is it a regression by the recent kernel update? Or did the problem appear in the past, too?
This is a rather new (~ 3 weeks old) customers machine. As far as I know this is the first time openSUSE is installed on it. I never used it with another kernel but 6.11.8-1-default.
Please give the full dmesg output and the output of hwinfo, too.
As this is not my machine I would prefer to provide more specific information (in order to have a better control on what I give away). -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c3 Ritva Opas <ritva.opas@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ritva.opas@gmail.com --- Comment #3 from Ritva Opas <ritva.opas@gmail.com> --- Created attachment 878768 --> https://bugzilla.suse.com/attachment.cgi?id=878768&action=edit inxi -F -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c4 --- Comment #4 from Ritva Opas <ritva.opas@gmail.com> --- Created attachment 878769 --> https://bugzilla.suse.com/attachment.cgi?id=878769&action=edit Versions -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c5 --- Comment #5 from Ritva Opas <ritva.opas@gmail.com> --- Created attachment 878770 --> https://bugzilla.suse.com/attachment.cgi?id=878770&action=edit log from boot -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c6 --- Comment #6 from Ritva Opas <ritva.opas@gmail.com> --- Some observations: - openSUSE Tumbleweed 20241118 writes login - openSUSE Tumbleweed 20241117 works ok Even if I disconnect all external USB devices, the login still comes -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c8 --- Comment #8 from Ritva Opas <ritva.opas@gmail.com> --- Created attachment 878779 --> https://bugzilla.suse.com/attachment.cgi?id=878779&action=edit HW info -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c9 --- Comment #9 from Ritva Opas <ritva.opas@gmail.com> --- Created attachment 878780 --> https://bugzilla.suse.com/attachment.cgi?id=878780&action=edit dmesg logfile -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c10 --- Comment #10 from Ritva Opas <ritva.opas@gmail.com> --- I must have linked those 2 logs to the wrong bug, sorry. When I boot my computer with snapshot openSUSE Tumbleweed 20241117, no errors appear on boot. When I boot with snapshot openSUSE Tumbleweed 20241118, I get the error ucsi_acpi USECAAA:A8: error -ETIMEDOUT: PPM init failed. AND there is a 30 second delay in boot. I thought the first error (ucsi_acpi USECAAA:A8:...) was causing the delay, but it seems to be Bug 1233532 - plymouth-start.service: Failed to start Show Plymouth Boot Screen. -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c11 --- Comment #11 from Bit Juggler <suse.junky@t-online.de> --- (In reply to Takashi Iwai from comment #7)
The message about ucsi_acpi is likely harmless,per se.
Good to hear ! Would you mind to give some more details on what the message is about? Because I never had a machine with a thunderbolt port and no equipment to test the functionality of that port I suspected the message to be related to thunderbolt ports in some way. Is that correct? If not is it related to USB at all? -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1233803 https://bugzilla.suse.com/show_bug.cgi?id=1233803#c12 Bit Juggler <suse.junky@t-online.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #12 from Bit Juggler <suse.junky@t-online.de> --- Today I installed Operating System: openSUSE Tumbleweed 20241220 KDE Plasma Version: 6.2.4 KDE Frameworks Version: 6.9.0 Qt Version: 6.8.1 Kernel Version: 6.12.6-1-default (64-bit) Graphics Platform: X11 Processors: 16 × 13th Gen Intel® Core™ i7-1360P Graphics Processor: Mesa Intel® Iris® Xe Graphics and the error is gone! -- You are receiving this mail because: You are on the CC list for the bug.
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