https://bugzilla.novell.com/show_bug.cgi?id=396837 Stephan Binner changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |ghorlacher@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User eclay@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c2 --- Comment #2 from Edward Clay 2008-06-18 22:43:05 MDT --- I won't be able to test this until Friday, but it seems as if someone has found a solution. ------snip from email----------------- modifying the groupwise script in /opt/novell/groupwise/client/bin so that the startup command is: /opt/novell/groupwise/client/bin/groupwise-bin jvm=-Dawt.toolkit=sun.awt.motif.MToolkit "$@" The two line above this are all one line. Also, in order to allow GroupWise to view/create messages in HTML format, I had to install gtk-1.2.10-1049.1. ------end of snip----- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User rbingham@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c4 Ron Bingham changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rbingham@novell.com Status|NEEDINFO |NEW Info Provider|rbingham@novell.com | --- Comment #4 from Ron Bingham 2008-06-19 13:43:19 MDT --- Edward, I don't know where you got the information from your Comment #3, but I wouldn't do it. It is not a supported or a tested environment (changing which JVM toolkit is used) and will undoubtedly cause other problems. (In reply to comment #2 from Edward Clay)

------snip from email-----------------

modifying the groupwise script in /opt/novell/groupwise/client/bin so that the startup command is:

/opt/novell/groupwise/client/bin/groupwise-bin jvm=-Dawt.toolkit=sun.awt.motif.MToolkit "$@"

The two line above this are all one line. ------end of snip-----

And George, I think the change you made (referring to Comment #3 - Bug #361073), was only done in Bonsai and Edward is, I believe, talking about 7.0.3??? There shouldn't be any 'hang' issues. If there are then, we need to investigate other causes and solutions... Also OpenSUSE 11 is not currently a supported platform. My guess (without testing), is that there are some other dependent libraries that are not included with SUSE 11 that WERE there in 10??? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User eclay@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c6 --- Comment #6 from Edward Clay 2008-06-20 15:28:58 MDT --- I installed the latest GM opensuse11 i386 on my system. I am able to launch some emails but other cause it to hang (stop responding).I installed this groupwise and java packages: novell-groupwise-gwclient-7.0.3-20080309.i586.rpm java-1_6_0-sun-1.6.0.u6-8.1 java-1_6_0-sun-plugin-1.6.0.u6-8.1 When I double clicked the email I was prompted with a viewer window then nothing. When I look at my mailbox from the webaccess it shows that the message has been opened. I then kill groupwise. Any ideas? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User rbingham@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c8 --- Comment #8 from Ron Bingham 2008-06-24 13:07:33 MDT --- George, For 7.0.x, we may want to put a 'requires' statement in like we did for Bonsai... however, as you can see, the required package for 7.0.x is different than that for Bonsai... Edward, Just FYI... GW doesn't use the installed system JVM, we have our own JVM version that we have tested and validated against that gets installed local to our application. So the fact that you installed the Sun 1.6 JVM (as per your Comment #6), won't have any effect... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User rbingham@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c10 --- Comment #10 from Ron Bingham 2008-08-04 23:04:09 MDT --- May want to try adding the following to the 'groupwise' startup script: export LIBXCB_ALLOW_SLOPPY_LOCK=1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User ghorlacher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c12 george horlacher changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jparker@novell.com --- Comment #12 from george horlacher 2008-08-12 10:49:56 MDT --- I installed a open SuSE 11.0 GM machine on 64bit and was able to recreate the problem of it hanging. Then I installed gtk-32bit through YAST (I think it installed a couple other 32bit packages) and then groupwise did not hang anymore. So try that Brent, it doesnt look like you installed the 32bit package from your comments which is required for Groupwise as it's only 32bit also. We can fix this the same way it has been fixed in Bonsai - basically require the libgtk-x11-2.0.so.0 in the groupwise package. On a 64bit machine it would fail to install unless the 32bit gtk package is installed. Jay, can this go in the Hot Patch area now? Or does it need to wait until 7.0.4? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=396837 User ghorlacher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396837#c14 george horlacher changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Normal |Major Status|NEEDINFO |ASSIGNED Info Provider|jparker@novell.com | Keywords| |Fix_is_Ready Priority|P5 - None |P3 - Medium --- Comment #14 from george horlacher 2008-08-13 09:33:18 MDT --- Fix is ready, will wait for post bonsai to checkin or until CCB approves checkin. Work around is to ensure you install gtk or gtk-32bit on x86_64. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.