[Bug 535563] New: Scanning with hp-scan gives blank page
http://bugzilla.novell.com/show_bug.cgi?id=535563 Summary: Scanning with hp-scan gives blank page Classification: openSUSE Product: openSUSE 11.2 Version: Milestone 6 Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: ruchir.brahmbhatt@ecosmob.com QAContact: jsmeix@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.2) Gecko/20090730 SUSE/3.5.2-2.4 Firefox/3.5.2 I installed hplip in opensuse 11.2 M6. I added HP_LaserJet_M1522n_MFP all in one printer using hp-setup. I tried to scan using hp-scan. When I check image, it is blank page. Also I have to run hp-scan using root only. If I run using normal user, I see below errors. libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/002/002: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/006/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/007/001: Permission denied. libusb requires write access to USB device nodes. This was working fine in opensuse 11.1 32 bit. Reproducible: Always Steps to Reproduce: 1. run hp-scan as normal user. 2. Check scanned page. Actual Results: Blank page Expected Results: Scanned image. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=535563 User ruchir.brahmbhatt@ecosmob.com added comment http://bugzilla.novell.com/show_bug.cgi?id=535563#c1 --- Comment #1 from Ruchir Brahmbhatt <ruchir.brahmbhatt@ecosmob.com> 2009-08-31 04:36:16 MDT --- I just figured out that the problem is that it scans from flat tray only. Not from feeder. The printer I specified has feeder and flat bed for scanning. No matter where paper is placed, it scans from flat bed only. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=535563 User ruchir.brahmbhatt@ecosmob.com added comment http://bugzilla.novell.com/show_bug.cgi?id=535563#c2 --- Comment #2 from Ruchir Brahmbhatt <ruchir.brahmbhatt@ecosmob.com> 2009-08-31 05:06:47 MDT --- It works if I use from gui tool. When I scan, it opens xsane where I can select scan source. This worked fine. Not sure if bug should be closed considering that this works or should be left open considering that it didn't give option to select source from command line. :) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=535563 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=535563#c3 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |UPSTREAM --- Comment #3 from Johannes Meixner <jsmeix@novell.com> 2009-09-08 06:39:45 MDT --- I do not have your model so that I cannot reprocuce it but "hp-scan --help" shows for me ------------------------------------------------------------- ADF mode (EXPERIMENTAL): --adf (Note, only PDF output is supported when using the ADF) ------------------------------------------------------------- so that "hp-scan --adf" may work for you but it is currently "EXPERIMENTAL" which means that the HPLIP upstream autors at http://hplipopensource.com currently work on it so that you may have to wait for some later version of HPLIP until it really works. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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