[Bug 472337] New: OpenOffice 3.0.1 can't save files in smb share
https://bugzilla.novell.com/show_bug.cgi?id=472337 Summary: OpenOffice 3.0.1 can't save files in smb share Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: i686 OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: OpenOffice.org AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: ced@fcr.re.it QAContact: kyu@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; it; rv:1.9.0.5) Gecko/2008121300 SUSE/3.0.5-1.1 Firefox/3.0.5 Installed OpenOffice 3.0.1.2-2.1 from OpenOffice.org STABLE repository. I use KDE 4.2, _not_ installed OpenOffice_org-kde-3.0.1.2-2.1 When I try to save a document on a samba share (smb:// URL) I obtain a popup stating: "General I/O error". This does not happen when I open a XLS document from a smb share, then modify, then save in XLS format. It happens on ODF documents (both already existent and new). I suspect Openoffice cannot create new files on a smb share, so when I open an odf (ods or odt, etc.) openoffice cannot create the hidden lock file and when I try to save it cannot find it, so it complains about I/O error or not existent file. Other KDE applications, like kwrite, are perfectly able to open and save documents on the same smb share, so I think the problem is in Openoffice. Reproducible: Always Steps to Reproduce: 1. go to a smb share with Dolphin 2. open an ods or odf file duoble-clicking on it (if you open .doc or .xls file it works fine, only odf files have the problem) 3. make some changes and save Actual Results: It appears a popup stating "General I/O error" and the changes are not saved. Expected Results: Obvious: no popup and file correctly saved. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User tlillqvist@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c1 Tor Lillqvist <tlillqvist@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tlillqvist@novell.com --- Comment #1 from Tor Lillqvist <tlillqvist@novell.com> 2009-02-04 03:48:36 MST --- Duplicate of bug #443467? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User tlillqvist@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c2 --- Comment #2 from Tor Lillqvist <tlillqvist@novell.com> 2009-02-04 03:50:28 MST --- Hmm, OTOH comment thirty-nine there says that "OpenOffice 3.0.1 in the STABLE 11.1 repository works correctly over SMB." -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User ced@fcr.re.it added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c3 --- Comment #3 from Luca Dall'Aglio <ced@fcr.re.it> 2009-02-04 06:32:07 MST --- Bug #443467 regards opening files with OpenOffice from a smb URL. I read it before opening this bug report, but this bug report regards _saving_ files to a smb URL. Opening files works perfectly for me (as comment 39 in bug #443467 states), but saving files does not work. So IMHO this bug report isn't a duplicate of #443467. Bye -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User ced@fcr.re.it added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c4 --- Comment #4 from Luca Dall'Aglio <ced@fcr.re.it> 2009-02-05 01:43:13 MST --- Tested with Gnome. Same identical behaviour than with KDE, both with and without OpenOffice_org-gnome package. It's a very annoying bug, especially in enterprise environment, where smb shares are very frequent. Bye -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c5 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P1 - Urgent CC| |kendy@novell.com, | |pmladek@novell.com AssignedTo|bnc-team-ooo@forge.provo.no |tlillqvist@novell.com |vell.com | --- Comment #5 from Petr Mladek <pmladek@novell.com> 2009-02-16 11:07:14 MST --- I see this problem as well with OOo-3.0 and OOo-3.0.1 on SLED10. It works with the Windows build, it also works with the default package from openSUSE-11.1 => I feel that it is related to gnome-vfs. Tor, any chance that you could look at it? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c6 --- Comment #6 from Petr Mladek <pmladek@novell.com> 2009-02-16 11:12:36 MST --- Created an attachment (id=273096) --> (https://bugzilla.novell.com/attachment.cgi?id=273096) strace from SLED10. My steps: 1. ooffice smb://rain/smb-share/test.odt 2. add one line 3. save the file using [CTRL-S] Result: the error dialog: Error saving the document test: General Error. General input/output error. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=472337 User ced@fcr.re.it added comment https://bugzilla.novell.com/show_bug.cgi?id=472337#c7 --- Comment #7 from Luca Dall'Aglio <ced@fcr.re.it> 2009-02-17 01:06:03 MST --- Hello Petr, speaking about your comment #5 I does not agree when you say it works with default OpenSuSE 11.1 package. I upgraded to stable factory build just _because_ the default package did not work on smb shares. The default package did not even open files on smb shares (there's Bug #443467 about this). Bye -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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