[Bug 540609] New: Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins) - openSUSE Bugs

[Bug 540609] New: Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins)

older
[Bug 543038] New: Audio does not...

bugzilla_noreply＠novell.com

21 Sep 2009 21 Sep '09

07:59

http://bugzilla.novell.com/show_bug.cgi?id=540609 Summary: Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins) Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: All OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: diego.ercolani@gmail.com QAContact: jsmeix@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; it; rv:1.9.0.13) Gecko/2009080200 SUSE/3.0.13-0.1.2 Firefox/3.0.13 This is a "cumulative" bug report as I think is all related: Environment: OpenSuse 11.1 Up to date (2009/09/20) with KDE either: 4.1.3 - http://download.opensuse.org/repositories/KDE:/KDE4:/STABLE:/Desktop/openSUS... 4.3.1 - http://download.opensuse.org/repositories/KDE:/KDE4:/Factory:/Desktop/openSU... HP OfficeJet Pro K550 with Duplex Option installed, connected via printer server netgear PS121 used ad JetDirect spool (port 9100) (http://www.netgear.com/Products/PrintServers/WiredPrintServers/PS121.aspx) Openoffice Either: Openoffice 3.0.0.9 - http://download.opensuse.org/update/11.1 Openoffice 3.1.1 - http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11... cups - cups-1.3.9-7.2.1 driver - hp-officejet_pro_k550.ppd - FileVersion: "hpcups 3.9.8.36" I've configured CUPS printer driver option: DuplexOption: True ISSUE description: ================== Openoffice: OpenOffice doesn't permit to enable Duplex Printing in the printer dialog (while old Openoffice versions permitted); note that in the "printer" tab the "duplex option" results correctly installed The only manner I found to enable the selection of duplex printing is to set In cups: PageFormat: A4Duplex DuplexOption: True DefaultDuplex: DuplexNoTumble With this setting OpenOffice correctly display the duplex selection, but if I select one kind...long edge or short edge, and I print the document, page doesn't flip and the document is printed on more sheet, one face per sheet. I tryied then a work around: export to PDF and then print via okular on double sided print but here I have another surprise: The front page is correctly printed while the rear page is a "cropped" page without the first centimeter in the up corner of the page. (Printer margin settings are the default margins) Then second workaround, I used kprinter from the kde 3.5.10 partial installation as done by Opensuse 11.1 (kdebase3-runtime-3.5.10-17.4), I set the long edge duplex printing in kprinter dialog and then I printed correctly my document in duplex format. So, my conclusion is that: KDE 4.1.3 4.3.1 are both heavy bugged in printing in my environment OpenOffice isn't enought integrated in kde environment Reproducible: Always -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

Show replies by date

bugzilla_noreply＠novell.com

22 Sep 22 Sep

13:02

New subject: [Bug 540609] Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins)

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |diego.ercolani@gmail.com --- Comment #1 from Johannes Meixner 2009-09-22 07:02:12 MDT --- To find out whether it is an issue in KDE or in OpenOffice or in the hpcups printer driver: There are known issues with the HPLIP printer drivers "hpijs" and "hpcups" regarding duplex printing, see https://bugs.launchpad.net/hplip/+bug/426826 https://bugs.launchpad.net/hplip/+bug/421165 and in particular https://bugs.launchpad.net/hplip/+bug/173857 Please verify by printing from the command line: 1. Does printing "simplex" with (replace <queue> with your actual print queue name) echo -e 'Hello' | lp -d <queue> -o page-border=single work correctly? In particular are the boder lines printed completely? 2. What are the results when printing in duplex mode with (type each command on one single line): echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble -o PageSize=A4Duplex echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble -o PageSize=A4 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

16:54

New subject: [Bug 540609] Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins)

http://bugzilla.novell.com/show_bug.cgi?id=540609 User diego.ercolani@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c2 Diego Ercolani changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|diego.ercolani@gmail.com | --- Comment #2 from Diego Ercolani 2009-09-22 10:54:10 MDT --- Created an attachment (id=319348) --> (http://bugzilla.novell.com/attachment.cgi?id=319348) results of printing as requested in post #1 Ok, saw the other bugs you suggested, yes, I think these are involved too, and probably these are related to kde4. I try to attach result documents scanned in my poor scanner. I have to notice that orrizontally page border is correctly centered, vertically, we have some trouble I guess... Please note that scanner has looked through the paper so we can see the other paper face. In the front face I ever have written the command used to generate printing. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

23 Sep 23 Sep

08:48

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c3 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium Status|NEW |NEEDINFO Info Provider| |diego.ercolani@gmail.com Summary|Printing issues KDE 4.1.3 - |Duplex printing: backpage |4.3.1 & Openoffice 3.0 3.1 |shiftet content with HPLIP |(Duplex & Printing margins) | Severity|Major |Normal --- Comment #3 from Johannes Meixner 2009-09-23 02:48:22 MDT --- Very many thanks for the well labelled images! They help me very much to easily understand what you get! According to attachment #319348 the content on the backpage is correctly placed when duplex printing with the command echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble -o PageSize=A4Duplex so that the crucial parameter is "-o PageSize=A4Duplex" which must be mandatory set for duplex printing. Therefore the hpcups driver works correctly if it gets the right matching set of parameters specified. Therefore the issue is that the out-of-the-box defaults are wrong because by default the driver does not get the mandatory parameter "-o PageSize=A4Duplex" set when duplex printing is done. Let's see what there is by default in the PPD file /usr/share/cups/model/manufacturer-PPDs/hplip/hp-officejet_pro_k550.ppd.gz in our hplip-3.9.8 RPM: --------------------------------------------------------------------------- *NickName: "HP Officejet Pro k550, hpcups 3.9.8" .. *UIConstraints: *PageSize A4 *Duplex *UIConstraints: *Duplex *PageSize A4 .. *DefaultPageSize: A4 .. *PageSize A4/A4 210x297mm: "<https://bugs.launchpad.net/hplip/+bug/173857 In your particular case you should have --------------------------------------------------- *DefaultPageSize: A4Duplex --------------------------------------------------- in your PPD in /etc/cups/ppd/<queue>.ppd Set this as root with lpadmin -p <queue> -o PageSize=A4Duplex compare "Command-line tools for creating or editing queues" in http://en.opensuse.org/SDB:CUPS_in_a_Nutshell After you changed your default paper size to be the right one even for duplex (A4Duplex should work for "simplex" and duplex printing), test again if now duplex printing from the application programs works correctly. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

08:52

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c4 --- Comment #4 from Johannes Meixner 2009-09-23 02:52:17 MDT --- Please test also if echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble has the content correctly placed on the back-page. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

08:59

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User diego.ercolani@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c5 --- Comment #5 from Diego Ercolani 2009-09-23 02:59:00 MDT --- I think you're right... A4Duplex is for me a relatively new parameter tha I didn't know. In fact in kde3 kprinter dialog, when you set duplex printing, the parameter is colored in red if the page size is not set to A4Duplex, and also the PageSize parameter have the same color, this is telling in an intuitive manner that parameter aren't selected correctly so this kind of behave would be very nice also in kde4 Another question: how about margins? why default aren't the correct margins, (as the bottom line isn't displayed) and how to correct these margins? Thank you -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:02

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User diego.ercolani@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c6 --- Comment #6 from Diego Ercolani 2009-09-23 03:02:54 MDT --- for the comment #4, before testing your command I redefined the printer so driver used defaults. The default pagesize was A4, this I think was the cause that result printing from echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble and echo -e 'Hello\fWorld' | lp -d <queue> -o page-border=single \ -o Duplex=DuplexNoTumble -o PageSize=A4 are the same. So I think it's not needed the comment #4 action, (until this evening I can't because k550 it's my home printer) Thank you -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:35

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c7 --- Comment #7 from Johannes Meixner 2009-09-23 03:35:15 MDT --- Regarding margins you might try out if it works to manually change the values for PageSize, PageRegion, ImageableArea, and PaperDimension in /etc/cups/ppd/<queue>.ppd Those vales are often specified in PostScript points where one PostScript point is 1/72 inch = 25.4mm/72 = 0.352777mm. In particular the ImageableArea specifies the printable area on the paper so that it might work to specify e.g. (long lines may be wrapped here, do not wrap them in your /etc/cups/ppd/<queue>.ppd file): ----------------------------------------------------------------------------- *ImageableArea A4/A4 210x297mm: "9.00 30.00 586.44 832.68" *ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 60.00 586.00 797.00" ----------------------------------------------------------------------------- The values specify in in PostScript points the left bottom right top coordinates of the printable bounding box on the paper where 0,0 is the lower-lefthand corner, see http://www.cups.org/articles.php?L201+TFAQ+Q Note that this may not help because the drivers in HPLIP may still have hardcoded internal values and the PPD may only reflect the driver's internal values but the driver may not read/use changed values from the PPD, compare https://bugs.launchpad.net/hplip/+bug/426826 and https://bugs.launchpad.net/hplip/+bug/237342 and in particular my comment dated 2008-05-28 on https://answers.launchpad.net/hplip/+question/34234 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:40

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c8 --- Comment #8 from Johannes Meixner 2009-09-23 03:40:46 MDT --- Regarding comment #5 "this kind of behave would be very nice also in kde4": Please file a bug report for a "KDE4" Bugzilla component if KDE4 print dialogs do not make it obvious to the user when the selected values do not match to UIConstraints which are specified in the PPD like in your PPD: ------------------------------------------------------------- *UIConstraints: *PageSize A4 *Duplex *UIConstraints: *Duplex *PageSize A4 ------------------------------------------------------------- -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

24 Sep 24 Sep

19:09

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User diego.ercolani@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c9 Diego Ercolani changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #319348|0 |1 is obsolete| | Status|NEEDINFO |NEW Info Provider|diego.ercolani@gmail.com | --- Comment #9 from Diego Ercolani 2009-09-24 13:09:32 MDT --- Created an attachment (id=319785) --> (http://bugzilla.novell.com/attachment.cgi?id=319785) results of printing as comment #6 with page parameters of comment #7 Thank you for your suggestions and attention, I changed the ppd file as shown here (and reported in the attached file): --- /tmp/hp-officejet_pro_k550.ppd 2009-09-24 19:59:53.000000000 +0200 +++ /etc/cups/ppd/Officejet_Pro_K550.ppd 2009-09-24 20:01:14.000000000 +0200 @@ -118,3 +118,3 @@ *OrderDependency: 10 AnySetup *PageSize -*DefaultPageSize: Letter +*DefaultPageSize: A4Duplex *PageSize Photo/Photo 4x6in: "<>setpagedevice" @@ -162,3 +162,3 @@ *OrderDependency: 10 AnySetup *PageRegion -*DefaultPageRegion: Letter +*DefaultPageRegion: A4Duplex *PageRegion Photo/Photo 4x6in: "<>setpagedevice" @@ -204,3 +204,3 @@ *CloseUI: *PageRegion -*DefaultImageableArea: Letter +*DefaultImageableArea: A4Duplex *ImageableArea Photo/Photo 4x6in: "9.00 9.00 279.00 423.00" @@ -221,3 +221,3 @@ *ImageableArea Letter/Letter 8.5x11in: "9.00 9.00 603.00 783.00" -*ImageableArea A4/A4 210x297mm: "9.00 9.00 586.44 832.68" +*ImageableArea A4/A4 210x297mm: "9.00 30.00 586.44 832.68" *ImageableArea Legal/Legal 8.5x14in: "9.00 9.00 603.00 999.00" @@ -236,3 +236,3 @@ *ImageableArea LetterDuplex/Letter AutoDuplex 8.5x11in: "9.00 27.00 603.00 747.00" -*ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 27.00 586.00 797.00" +*ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 60.00 586.00 797.00" *ImageableArea LegalDuplex/Legal AutoDuplex 8.5x14in): "9.00 27.00 603.00 963.00" @@ -245,3 +245,3 @@ *ImageableArea CDDVD120/CD DVD 120mm: "4.00 4.00 356.00 356.00" -*DefaultPaperDimension: Letter +*DefaultPaperDimension: A4Duplex *PaperDimension Photo/Photo 4x6in: "288.00 432.00" @@ -318,3 +318,3 @@ *OrderDependency: 10.0 AnySetup *ColorModel -*DefaultColorModel: RGB +*DefaultColorModel: Gray *ColorModel Gray/Grayscale: "<>setpagedevice" @@ -324,3 +324,3 @@ *OrderDependency: 10.0 AnySetup *MediaType -*DefaultMediaType: Automatic +*DefaultMediaType: Plain *MediaType Automatic: "<>setpagedevice" @@ -351,3 +351,3 @@ *OrderDependency: 10.0 AnySetup *OptionDuplex -*DefaultOptionDuplex: False +*DefaultOptionDuplex: True *OptionDuplex False/Not Installed: "" What I obtained with the duplex printing with command: echo -e 'Hello\fWorld' | lp -d Officejet_Pro_K550 -o page-border=single -o Duplex=DuplexNoTumble is shown in the attached file. As You see I lost 23-15.5=7.5 millimeters (about 72/25.4*7.5=21.26postscript points) in the header, To verify I restored the defaults for A4Duplex and retried to print obtaining the last 2 page of the 4 in the pdf file. For the kde4 issue, I'm going to open the bug report in the kde section, linking it to this bug. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

25 Sep 25 Sep

10:30

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c10 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |diego.ercolani@gmail.com --- Comment #10 from Johannes Meixner 2009-09-25 04:30:20 MDT --- Thanks again for the well labelled images! As far as I see, *ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 60.00 586.00 797.00" has the expected effect that the bottom line is now higher so that it is printed even in duplex mode. But there is the unexpected effect that on the back page the upper part (which would contain the word "World") is cut. Therefore the top coordinate of the imageable area should be less so that on the back page the upper part might be hopefully shown then, i.e. something like *ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 60.00 586.00 767.00" The general idea is to start with any sufficiently small imageable area so that all content is printed in duplex mode and then one can increase the imageable area again step by step to find the maximum imageable area where still all content is printable even in duplex mode. Note that small differences like 0.5mm are most likely only because the mechanical paper feed of the printer is not very accurate. Therefore be on the safe side with the imageable area and have it about 1mm = 3 PostScript points smaller than what is theoretically possible e.g. instead of "9.00 40.00 586.00 787.00" use "12.00 43.00 583.00 784.00". If you find an imageable area where all content is printable even in duplex mode, please provide feedback. Many thanks in advance. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

26 Sep 26 Sep

13:23

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User diego.ercolani@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c11 Diego Ercolani changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|diego.ercolani@gmail.com | --- Comment #11 from Diego Ercolani 2009-09-26 07:23:29 MDT --- Created an attachment (id=320026) --> (http://bugzilla.novell.com/attachment.cgi?id=320026) result after comment #10 modifications No, it doesn't work: I changed the ImageableArea top margin but, it doesn't seem to change anithing. This are actual modification of the ppd file from the hplip default: (as you can see I reduced to 737 ps points that are about 260mm. printed area should be: 737-60=238mm while is 280mm for the first page, and 250mm for the second....... --- /tmp/hp-officejet_pro_k550.ppd.org 2009-09-26 14:54:55.000000000 +0200 +++ /etc/cups/ppd/hp-officejet_pro_k550.ppd 2009-09-26 15:04:01.000000000 +0200 @@ -118,3 +118,3 @@ *OrderDependency: 10 AnySetup *PageSize -*DefaultPageSize: Letter +*DefaultPageSize: A4Duplex *PageSize Photo/Photo 4x6in: "<>setpagedevice" @@ -162,3 +162,3 @@ *OrderDependency: 10 AnySetup *PageRegion -*DefaultPageRegion: Letter +*DefaultPageRegion: A4Duplex *PageRegion Photo/Photo 4x6in: "<>setpagedevice" @@ -204,3 +204,3 @@ *CloseUI: *PageRegion -*DefaultImageableArea: Letter +*DefaultImageableArea: A4Duplex *ImageableArea Photo/Photo 4x6in: "9.00 9.00 279.00 423.00" @@ -236,3 +236,3 @@ *ImageableArea LetterDuplex/Letter AutoDuplex 8.5x11in: "9.00 27.00 603.00 747.00" -*ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 27.00 586.00 797.00" +*ImageableArea A4Duplex/A4 AutoDuplex 210x297mm): "9.00 60.00 586.00 737.00" *ImageableArea LegalDuplex/Legal AutoDuplex 8.5x14in): "9.00 27.00 603.00 963.00" @@ -245,3 +245,3 @@ *ImageableArea CDDVD120/CD DVD 120mm: "4.00 4.00 356.00 356.00" -*DefaultPaperDimension: Letter +*DefaultPaperDimension: A4Duplex *PaperDimension Photo/Photo 4x6in: "288.00 432.00" @@ -351,3 +351,3 @@ *OrderDependency: 10.0 AnySetup *OptionDuplex -*DefaultOptionDuplex: False +*DefaultOptionDuplex: True *OptionDuplex False/Not Installed: "" -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

30 Sep 30 Sep

09:29

New subject: [Bug 540609] Duplex printing: backpage shiftet content with HPLIP

http://bugzilla.novell.com/show_bug.cgi?id=540609 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=540609#c12 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |UPSTREAM Target Milestone|--- |Final --- Comment #12 from Johannes Meixner 2009-09-30 03:29:23 MDT --- Summary (as far as I see it): Changing the ImageableArea has sometimes some kind of random effect (see comment #9) but it is not possible to specify in a reliable and predictable way the printable area for the driver (according to comment #11). Therefore (as it looks currently) the driver is internally broken because it seems it does not respect the currently set values for the ImageableArea in the PPD file. In the end it seems what I wrote on 2009-09-10 at https://bugs.launchpad.net/hplip/+bug/426826 is really true. I am afraid, we at Novell/Suse cannot fix such a driver bug. Only the experts at HPLIP upstream who have the detailed knowledge about their drivers internals can fix it so that I can only close this bug report with "upstream" and you can only wait for a newer HPLIP version where the driver is fixed. Again very many thanks for you valuable information what goes on on your particular system with your particular printer! -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

5333

Age (days ago)

5342

Last active (days ago)

List overview

Download

12 comments

1 participants

participants (1)

bugzilla_noreply＠novell.com

[Bug 540609] New: Printing issues KDE 4.1.3 - 4.3.1 & Openoffice 3.0 3.1 (Duplex & Printing margins)

tags

participants (1)