[Bug 406590] New: scanner installation HP C5280 fails
https://bugzilla.novell.com/show_bug.cgi?id=406590 Summary: scanner installation HP C5280 fails Product: openSUSE 11.0 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: jw@novell.com QAContact: jsrain@novell.com Found By: --- I connect USB cable. Nothing happens. I open YaST2 -> scanner. It correctly detects the HP Photosmart C5200 series USB scanner. and says 'Driver: Not configured' I want to configure this scanner, and would expect a button labeled 'Configure' (to be consistent with yast printer configuration) so I press 'Edit'. The yast screen blanks, and is unresponsive for ca 60 seconds, while the cpu is at full load. Then I get a long list of printer names '^Hewlett-Packard.*' 'Hewlett-Packard Photosmart C5200 series' is alresdy highlighted, I press Next. A download is started, and a popup requests to install hplip. I press Install. An error popup appears: Error Failed to install required package hplip. The driver hpaio requires the package hplip. I can manually install hplip via zypper without problems. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 User jw@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406590#c1 --- Comment #1 from Juergen Weigert <jw@novell.com> 2008-07-05 08:58:53 MDT --- Created an attachment (id=226114) --> (https://bugzilla.novell.com/attachment.cgi?id=226114) y2logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 User jw@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406590#c2 --- Comment #2 from Juergen Weigert <jw@novell.com> 2008-07-05 09:10:53 MDT --- I also tried 'Add' instead of 'Edit'. This also blanks the yast screen, puts the cpu to full load and becomes unresponsive. I waited ca 10 minutes before killing it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mzugec@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406590#c4 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED Summary|scanner installation HP C5280 fails |hpijs-standalone was installed by default | |instead of hplip + hplip-hpijs --- Comment #4 from Johannes Meixner <jsmeix@novell.com> 2008-08-14 06:57:33 MDT --- The reason is in Juergen's y2log: -------------------------------------------------------- SATResolver.cc(problems):990 Encountered problems! Here are the solutions: .. hplip-2.8.4-28.1.i586 requires libhpip.so.0, but this requirement cannot be provided .. PkgSolve: 1 packages failed .. Failed to install required package hplip. -------------------------------------------------------- This is actualy a duplicate of bug 388149. Because Package::Install(hplip) does not show a dialog to the user what to do in case of a conflict, it is - as usual - up to me to deal with it just like in https://bugzilla.novell.com/show_bug.cgi?id=388149#c3 so that I assign this installer problem to me ;-) https://bugzilla.novell.com/show_bug.cgi?id=388149 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406590#c5 --- Comment #5 from Johannes Meixner <jsmeix@novell.com> 2008-08-14 07:57:16 MDT --- Regarding comment #0: "I press 'Edit'. The yast screen blanks, and is unresponsive for ca 60 seconds, while the cpu is at full load." I have no idea what goes on here. What happens is that after "Edit" and "Add" the list of models is built from the YaST scanner database but this needs less than one second on my machine. The YaST scanner database is in /var/lib/YaST2/scanner_database.ycp which is about 500K and has about 2000 entries on my machine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406590 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406590#c6 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #6 from Johannes Meixner <jsmeix@novell.com> 2008-08-15 00:14:42 MDT --- Fix for next openSUSE version. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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