[Bug 1192978] New: Randomly, firefox tabs refuse to work
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 Bug ID: 1192978 Summary: Randomly, firefox tabs refuse to work Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.2 Hardware: Other OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Firefox Assignee: mozilla-bugs@suse.de Reporter: carlos.e.r@opensuse.org QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Situation: since a few months back, sometimes, when I middle click on a link in Firefox or click in Thunderbird to open a new tab with that link, that tab is empty. If I go to that tab and hit enter on that URL it does nothing. If I type another URL on that tab, it does nothing. That tab is dead. I can open another new tab, paste the same URL, or repeat the click on Thunderbird, opening another new tab, and then it works. Or not. When this issue started, it would be one tab that would not work. The number of non working tabs increases, now sometimes it is 4 tabs that do not work. This doesn't affect other instances of Firefox, opened with a different profile. And so far, only my big desktop computer is affected. This Firefox instance may have dozens of windows and hundreds of tabs. Machine has 32 gigs of ram, AMD CPU. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c2 --- Comment #2 from Carlos Robinson <carlos.e.r@opensuse.org> --- Notice that I have 37 FF windows with a total of 815 tabs. I started FF now from a terminal, so far nothing gets written there. But as a side effect, I can now not open any link from Thunderbird: it first asks what profile to use, and when I select the currently running one, it thinks for a few seconds and says it is not responding. If I open a tab and type a link it is working now, maybe it fails later on. I could also obtain an strace or ltrace or whatever. Yes, I have some addons. I have ublock origin - wait, now when I click on "Tools, addons" there is no response. This is new. I can not get a list of addons today. [...] Ok, found a window that was displaying the addons, on another desktop, that one was blocking, and focus was not jumping to it. I have: * tab counter - https://addons.mozilla.org/en-US/firefox/user/DaAwesomeP/ * UBlock origin. When the problem happens, I tried disabling this one, no effect. * Window titler - https://addons.mozilla.org/en-US/firefox/addon/window-titler Disabled addons: * Addblock plus https://addons.mozilla.org/en-US/firefox/user/13462625/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-user-profile-link * show-profile - https://addons.mozilla.org/en-US/firefox/user/5322799/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-user-profile-link * Themes: System theme. * Plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. Last Updated 10 November 2019 This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec. Visit https://www.openh264.org/ to view the codec source code and learn more about the implementation. Widevine Content Decryption Module provided by Google Inc. Last Updated 19 November 2021 This plugin enables playback of encrypted media in compliance with the Encrypted Media Extensions specification. Encrypted media is typically used by sites to protect against copying of premium media content. Visit https://www.w3.org/TR/encrypted-media/ for more information on Encrypted Media Extensions. I will add information later in the day when tabs stop working. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c3 --- Comment #3 from Carlos Robinson <carlos.e.r@opensuse.org> --- Notice that I have 37 FF windows with a total of 815 tabs. I started FF now from a terminal, so far nothing gets written there. But as a side effect, I can now not open any link from Thunderbird: it first asks what profile to use, and when I select the currently running one, it thinks for a few seconds and says it is not responding. If I open a tab and type a link it is working now, maybe it fails later on. I could also obtain an strace or ltrace or whatever. Yes, I have some addons. I have ublock origin - wait, now when I click on "Tools, addons" there is no response. This is new. I can not get a list of addons today. [...] Ok, found a window that was displaying the addons, on another desktop, that one was blocking, and focus was not jumping to it. I have: * tab counter - https://addons.mozilla.org/en-US/firefox/user/DaAwesomeP/ * UBlock origin. When the problem happens, I tried disabling this one, no effect. * Window titler - https://addons.mozilla.org/en-US/firefox/addon/window-titler Disabled addons: * Addblock plus https://addons.mozilla.org/en-US/firefox/user/13462625/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-user-profile-link * show-profile - https://addons.mozilla.org/en-US/firefox/user/5322799/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=addons-manager-user-profile-link * Themes: System theme. * Plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. Last Updated 10 November 2019 This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec. Visit https://www.openh264.org/ to view the codec source code and learn more about the implementation. Widevine Content Decryption Module provided by Google Inc. Last Updated 19 November 2021 This plugin enables playback of encrypted media in compliance with the Encrypted Media Extensions specification. Encrypted media is typically used by sites to protect against copying of premium media content. Visit https://www.w3.org/TR/encrypted-media/ for more information on Encrypted Media Extensions. I will add information later in the day when tabs stop working. This tab crashed when I clicked on save changes; fortunately, restore all crashed tabs worked. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c4 --- Comment #4 from Carlos Robinson <carlos.e.r@opensuse.org> --- And I got a mid air collision in Bugzilla which resulted in a duplicate comment. Sorry. Don't know how to delete. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c5 Carlos Robinson <carlos.e.r@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(carlos.e.r@opensu | |se.org) | --- Comment #5 from Carlos Robinson <carlos.e.r@opensuse.org> --- Ok, got now tabs starting to fail. Right now I have a tab that refuses to open anything, but doesn't seem to log an error. The messages on the terminal are these: cer@Telcontar:/tmp> cd cer@Telcontar:~> cer@Telcontar:~> firefox --ProfileManager & [1] 9102 cer@Telcontar:~> firefox -P Small --no-remote & [2] 9274 [1] Done firefox --ProfileManager cer@Telcontar:~> cer@Telcontar:~> cer@Telcontar:~> ###!!! [Parent][MessageChannel] Error: (msgtype=0x690008,name=PMessagePort::Msg___delete__) Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Parent][MessageChannel] Error: (msgtype=0x390142,name=PContent::Msg_CommitBrowsingContextTransaction) Channel error: cannot send/recv cer@Telcontar:~> I did this: cer@Telcontar:~/tmp/moz> strace -p 9274 -ff -o moz strace: Process 9274 attached with 336 threads strace: Process 15317 attached ^Cstrace: Process 9274 detached tried to open a link (using search box), which failed. Then opened a few more tabs, till one failed. then stopped the strace. I attach tar gz of the traces. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c6 --- Comment #6 from Carlos Robinson <carlos.e.r@opensuse.org> --- Tab froze when saving bugzilla comment. This time I opened another tab to bugzilla instead, and saw that it had been posted, and closed dead tab. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c7 --- Comment #7 from Carlos Robinson <carlos.e.r@opensuse.org> --- Created attachment 854529 --> http://bugzilla.opensuse.org/attachment.cgi?id=854529&action=edit strace that should log the problem -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c9 --- Comment #9 from Carlos Robinson <carlos.e.r@opensuse.org> --- No, normal XFS local partition on rotating rust. The directory does exist, but not the file. cer@Telcontar:~> df -h /home/cer/.cache/mozilla/firefox/wpzpjnk4.Small/cache2/entries/ Filesystem Size Used Avail Use% Mounted on /dev/sdc5 98G 53G 41G 57% /home cer@Telcontar:~> cer@Telcontar:~> mount | grep sdc5 /dev/sdc5 on /home type ext4 (rw,relatime,lazytime) cer@Telcontar:~> I think quota support is enabled in the mounts, but never was activated. Don't know how to check, I've never used quotas. "journalctl --follow" shows nothing when a new tab doesn't work. Last entries: cer@Telcontar:~> journalctl --follow -- Logs begin at Sun 2020-08-09 14:33:00 CEST. -- Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopping User Manager for UID 9... Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopped User Manager for UID 9. Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: user-9.slice: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopping User Runtime Directory /run/user/9... Dec 13 15:32:12 Telcontar systemd[1]: Stopped User Runtime Directory /run/user/9. Dec 13 15:32:12 Telcontar systemd[1]: user-9.slice: Unit not needed anymore. Stopping. Dec 13 15:32:12 Telcontar systemd[1]: Removed slice User Slice of UID 9. I will restart firefox in safe mode, but before that I tried disabling "tab counter" and the non working tab remains not working. I then disabled "ublock origin", no change. Finally stopped window titler, no change. There are no more addons. Right click on the non working tab does nothing. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c10 --- Comment #10 from Carlos Robinson <carlos.e.r@opensuse.org> --- No, normal XFS local partition on rotating rust. The directory does exist, but not the file. cer@Telcontar:~> df -h /home/cer/.cache/mozilla/firefox/wpzpjnk4.Small/cache2/entries/ Filesystem Size Used Avail Use% Mounted on /dev/sdc5 98G 53G 41G 57% /home cer@Telcontar:~> cer@Telcontar:~> mount | grep sdc5 /dev/sdc5 on /home type ext4 (rw,relatime,lazytime) cer@Telcontar:~> I think quota support is enabled in the mounts, but never was activated. Don't know how to check, I've never used quotas. "journalctl --follow" shows nothing when a new tab doesn't work. Last entries: cer@Telcontar:~> journalctl --follow -- Logs begin at Sun 2020-08-09 14:33:00 CEST. -- Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopping User Manager for UID 9... Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopped User Manager for UID 9. Dec 13 15:32:11 Telcontar systemd[1]: user-runtime-dir@9.service: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: user-9.slice: Unit not needed anymore. Stopping. Dec 13 15:32:11 Telcontar systemd[1]: Stopping User Runtime Directory /run/user/9... Dec 13 15:32:12 Telcontar systemd[1]: Stopped User Runtime Directory /run/user/9. Dec 13 15:32:12 Telcontar systemd[1]: user-9.slice: Unit not needed anymore. Stopping. Dec 13 15:32:12 Telcontar systemd[1]: Removed slice User Slice of UID 9. I will restart firefox in safe mode, but before that I tried disabling "tab counter" and the non working tab remains not working. I then disabled "ublock origin", no change. Finally stopped window titler, no change. There are no more addons. Right click on the non working tab does nothing. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c11 --- Comment #11 from Carlos Robinson <carlos.e.r@opensuse.org> --- Ow, sorry :-( Somehow FF had the bugzilla opened as if the comment was not saved, so I clicked save, and generated a duplicate :-( So far, in safe mode, tabs open normally - except that when opening FF from a terminal I can not open links directly from Thunderbird. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c12 --- Comment #12 from Carlos Robinson <carlos.e.r@opensuse.org> --- Restarted FF via Alt-F2 prompt instead (then entering "firefox -P Small --no-remote --safe-mode"), and I still can not open links from Thunderbird. I get: Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile. The fact that disabling all add-ons one by one does not affect the tabs not working behavior, but safe mode does, maybe indicates that it is not an addon, but a theme the culprit. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c13 --- Comment #13 from Carlos Robinson <carlos.e.r@opensuse.org> --- Some more info. using 91.6.1esr now. When one such tab refuses to work, I move it to a dedicated FF window which I titled "BAD". After a while, this tab crashes, a report is automatically submitted, I click restart all crashed tabs, and they do, AFAIK. This is the last one: https://crash-stats.mozilla.org/report/index/2ba1923f-2d66-4997-9c84-34eef02... -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c17 --- Comment #17 from Carlos Robinson <carlos.e.r@opensuse.org> --- I added a comment upstream, and they said to upgrade to 102 ESR, and try again. The upgrade from Mozilla repo seems to be too intrusive, so I have to wait for the official upgrade. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1192978 http://bugzilla.opensuse.org/show_bug.cgi?id=1192978#c18 --- Comment #18 from Carlos Robinson <carlos.e.r@opensuse.org> --- The upgrade to 102 ESR was available minutes after posting the previous comment, and so far I have experienced no tab crashes. Thank you! :-) -- You are receiving this mail because: You are on the CC list for the bug.
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