[Bug 424408] New: Adobe Reader crash prevents font information display.
https://bugzilla.novell.com/show_bug.cgi?id=424408 Summary: Adobe Reader crash prevents font information display. Product: openSUSE 11.0 Version: Final Platform: x86-64 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: Markus.Elfring@web.de QAContact: qa@suse.de Found By: --- I start the application "Adobe Acrobat Reader 8.1.2.06/21/2008" and I click on the tab "Fonts" in the dialogue "Document Properties" for some files. The program vanishes unexpectedly. http://www.cs.utah.edu/classes/cs5460-regehr/lecs/lec12.pdf http://johantorp.com/parallelism08_cpp_mm.pdf http://www.borken.de/fileadmin/bilder/PDF-Dokumente/News/PM_mittelalt_Specta... I have tried to get more technical background informations for this software abort. elfring@Sonne:~> gdb acroread GNU gdb 6.8 [...] This GDB was configured as "x86_64-suse-linux"... "/usr/bin/acroread": not in executable format: File format not recognized Why I am not so lucky here? (By the way: I can look at the used font list by KPDF 0.5.10.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mfabian@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 Mike Fabian <mfabian@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c1 --- Comment #1 from Mike Fabian <mfabian@novell.com> 2008-09-09 07:55:30 MDT ---
elfring@Sonne:~> gdb acroread GNU gdb 6.8 [...] This GDB was configured as "x86_64-suse-linux"... "/usr/bin/acroread": not in executable format: File format not recognized
Why I am not so lucky here?
/usr/bin/acroread is a shell script, not the binary. To use gdb you can try the following: 1) start acroread 2) attach gdb to the running acroread with gdb -p $(pidof acroread) 3) reproduce the crash Probably that won’t help much though because of lack of debug information in the binary files. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c2 Mike Fabian <mfabian@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |WORKSFORME --- Comment #2 from Mike Fabian <mfabian@novell.com> 2008-09-09 08:01:32 MDT --- I cannot reproduce the problem though, not even with the 3 pdf files quoted in the original bug description: http://www.cs.utah.edu/classes/cs5460-regehr/lecs/lec12.pdf http://johantorp.com/parallelism08_cpp_mm.pdf http://www.borken.de/fileadmin/bilder/PDF-Dokumente/News/PM_mittelalt_Specta... The font list is properly displayed when I click on the Document right-Mouse -> Document Properties -> Fonts → WORKSFORME. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User Markus.Elfring@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c3 Markus Elfring <Markus.Elfring@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|WORKSFORME | --- Comment #3 from Markus Elfring <Markus.Elfring@web.de> 2008-09-10 05:48:20 MDT --- I opened the file "PM_mittelalt_Spectaculum08.pdf" (69,2) once more with Acrobat Reader. I attached the debugger to the running process this time where I continued the execution. I could switch to the tab "Fonts" in the dialogue "Document Properties" (Strg+D). But the GUI control "Fonts Used in this Document" remained empty while the status "Gathering font information... (0%)" was displayed. I have got the following details on the command line. Program received signal SIGSEGV, Segmentation fault. [Switching to Thread 0xf63e0a90 (LWP 6893)] 0xf6a9fef0 in g_object_ref () from /usr/lib/libgobject-2.0.so.0 Current language: auto; currently asm (gdb) bt #0 0xf6a9fef0 in g_object_ref () from /usr/lib/libgobject-2.0.so.0 #1 0xf2d4baec in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #2 0xf2d2ea99 in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #3 0xf2d47b36 in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #4 0xf2d1feef in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #5 0xf2d17d88 in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #6 0xf2cb80db in ?? () from /usr/lib/Adobe/Reader8/Reader/intellinux/SPPlugins/ADMPlugin.apl #7 0x0843efaa in ?? () #8 0x0863914d in ?? () #9 0x087cda20 in ?? () #10 0x086179e2 in ?? () #11 0x087cd8d2 in ?? () #12 0x0850a54e in ?? () #13 0x084fbcec in ?? () #14 0x084fc2d6 in ?? () #15 0x087cdc35 in ?? () #16 0x087cee12 in ?? () #17 0x0862cbc4 in ?? () #18 0x0843f481 in ?? () #19 0x08213f27 in _start () I get the following details from the tool "strace". --- SIGSEGV (Segmentation fault) @ 0 (0) --- msgctl(65536, IPC_64|IPC_RMID, 0) = 0 rt_sigaction(SIGABRT, {0x1000000000000000, [], SA_RESTORER|SA_STACK|SA_RESTART|SA_INTERRUPT|SA_NOMASK|SA_ONESHOT|0x3d5bb18, (nil)}, {0x83818ca, ~[HUP INT ILL PIPE ALRM TERM STKFLT CHLD TTIN URG XFSZ WINCH RT_1 RT_2 RT_8 RT_9 RT_10 RT_15 RT_18 RT_20 RT_22], 0}, 8) = 0 exit_group(1) = ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c4 Mike Fabian <mfabian@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |MarkusElfring@web.de --- Comment #4 from Mike Fabian <mfabian@novell.com> 2008-09-10 06:56:13 MDT --- As I suspected the backtrace doesn’t tell us much because there is no debug information. And I cannot reproduce it, it works just fine for me and shows the used fonts. Which acroread.rpm are you using exactly? I have: mfabian@magellan:~$ rpm -q acroread acroread-8.1.2_SU1-2 mfabian@magellan:~$ → NEEDINFO -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User Markus.Elfring@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c5 Markus Elfring <Markus.Elfring@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|Markus.Elfring@web.de | --- Comment #5 from Markus Elfring <Markus.Elfring@web.de> 2008-09-10 08:34:00 MDT --- I am using the package "acroread-8.1.2_SU1-0.1". I assume that there is an open issue with (NULL) pointers for message queue buffers in my software release. How often are interprocess communication facilities called with wrong parameters? http://opengroup.org/onlinepubs/009695399/functions/msgctl.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c6 --- Comment #6 from Mike Fabian <mfabian@novell.com> 2008-09-10 09:42:36 MDT --- But you are using the same package as me. the build release number (2 versus 0.1) should not make a difference. And I tried on another openSUSE 11.0 machine now which even has the rpm with exactly the same build number and still I cannot reproduce it. The fonts in "PM_mittelalt_Spectaculum08.pdf" are listed without any problem. I am afraid I cannot do anything here but close this as WORKSFORME again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User Markus.Elfring@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c7 --- Comment #7 from Markus Elfring <Markus.Elfring@web.de> 2008-09-10 10:00:10 MDT --- I assume that I stumble over a nasty race condition for the initialisation and destruction of message buffers on my double core processor. I wonder how many (network) communication might be involved for the desired information display. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=424408 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=424408#c8 Mike Fabian <mfabian@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gaurav@adobe.com Status|REOPENED |RESOLVED Resolution| |WORKSFORME --- Comment #8 from Mike Fabian <mfabian@novell.com> 2008-09-10 10:02:33 MDT --- I really don’t know. I add somebody from Adobe to the CC:, maybe the Adobe developers have an idea what could cause this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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