[Bug 967538] New: Frequent crashes (segfault) of ksmserver since latest updates to plasma 5.5.4
http://bugzilla.opensuse.org/show_bug.cgi?id=967538 Bug ID: 967538 Summary: Frequent crashes (segfault) of ksmserver since latest updates to plasma 5.5.4 Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.1 Hardware: x86-64 OS: openSUSE 42.1 Status: NEW Severity: Normal Priority: P5 - None Component: KDE Workspace (Plasma) Assignee: opensuse-kde-bugs@opensuse.org Reporter: stakanov@freenet.de QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Created attachment 666320 --> http://bugzilla.opensuse.org/attachment.cgi?id=666320&action=edit attachment 1 ksmservercrash debugoutput KDE Frameworks 5.16.0 Qt 5.5.1 (compilato con 5.5.0) Il sistema di finestre xcb Chipset and Graphicsdriver Intel The crash you have it shortly after login when trying to open a second session (other user). The crash takes with it also kontact if open. I provide the txt from the crash with installed debug packages. This txt does not forsee the signaling to kde so I think it is downstream not upstream this time. I also provide you with the concomitant crash report of kmail that was crashed after the ksmserver "departure". Also here debugpackages are installed. Once crashed, if you relog in via sddm you get a conveniently stable desktop. So the crash is frequent but not obligatory. -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c1
--- Comment #1 from Stakanov Schufter
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--- Comment #2 from Stakanov Schufter
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--- Comment #3 from Stakanov Schufter
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Wolfgang Bauer
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Wolfgang Bauer
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c5
--- Comment #5 from Wolfgang Bauer
There's also a new "user switch" plasmoid, I think that should work as well, but I haven't tried it.
PS: I just tried it, and it does work fine here. If you click on it and choose "New Session", it locks the screen and brings you back to the login screen with a new session. -- You are receiving this mail because: You are on the CC list for the bug.
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Luca Beltrame
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c7
--- Comment #7 from Wolfgang Bauer
Can this be tried from a konsole window, just in case to check that everything is working?
qdbus org.kde.ksmserver /KSMServer org.kde.KSMServerInterface.openSwitchUserDialog
For me this does bring up the "user switch" screen, but the "New Session" button there shows the same behavior as the one in the application menu: it doesn't work, it just "dismisses" the "user switch" screen. Running the qdbus line again afterwards immediately crashes ksmserver and terminates the session. This also happens if I just press "Cancel" instead of "New Session". At least that shows that the problem seems to be in ksmserver, not the application menu... Leaving the needinfo request for stakanov though, for confirming whether he sees the same behavior or not. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #8 from Wolfgang Bauer
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--- Comment #9 from Luca Beltrame
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c10
--- Comment #10 from Wolfgang Bauer
[11:50] <kbroulik> do you have automatic screen locking enabled?
Yes. Disabling the screen locker makes the "New Session" button work, but ksmserver still crashes when doing it a second time. And there's no change in behavior when using "breeze" as desktop and screen locker theme. I tried this to rule out a problem specific to the openSUSE theme.
[11:54] <kbroulik> when you Cancel the dialog and open it again it doesnt crash?
I already answered that: it crashes as well. So I think we have two separate problems here: - "New Session" not working (if the screen locker is enabled) - ksmserver crashing if you call the user switcher a second time They might be related, or not. -- You are receiving this mail because: You are on the CC list for the bug.
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Stakanov Schufter
Additional questions from an upstream developer I contacted:
[11:50] <kbroulik> do you have automatic screen locking enabled? Yes I have automatic screen locking enabled.
[11:50] <kbroulik> but I dont understand why the one works and the other doesnt. [11:54] <kbroulik> when you Cancel the dialog and open it again it doesnt crash? No that was a first wrong impression. Cancel actually crashes the whole thing.
There is a particularity that makes that you can open the new session with the applet without crash. Now that works in this complicated way: Open the first session A. lock the session with the screen saver and open a second session B. Now wait until the automatic screen saver pop up. Now unlock B. You will now be able to open a new user session C with the applet. But in this new user session C, if you try the applet it will crash the very session C. Now comes the best: once the third session has crashed, you find yourself again at session two (B). Now if you try to open again with the applet the new user session C, B will now crash immediately. This is repeatable, always on this system. The session A will be still usable and will not have crashed. Hope that was understandable somehow. -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c12
--- Comment #12 from Stakanov Schufter
Can this be tried from a konsole window, just in case to check that everything is working?
qdbus org.kde.ksmserver /KSMServer org.kde.KSMServerInterface.openSwitchUserDialog Does do nothing but gives following CLI output
entropy@linux-cujp:~> qdbus org.kde.ksmserver /KSMServer method bool org.kde.KSMServerInterface.canShutdown() method QString org.kde.KSMServerInterface.currentSession() method bool org.kde.KSMServerInterface.isShuttingDown() method void org.kde.KSMServerInterface.logout(int, int, int) method void org.kde.KSMServerInterface.openSwitchUserDialog() method void org.kde.KSMServerInterface.restoreSubSession(QString) method void org.kde.KSMServerInterface.resumeStartup(QString) method void org.kde.KSMServerInterface.saveCurrentSession() method void org.kde.KSMServerInterface.saveCurrentSessionAs(QString) method void org.kde.KSMServerInterface.saveSubSession(QString, QStringList, QStringList) method QStringList org.kde.KSMServerInterface.sessionList() signal void org.kde.KSMServerInterface.subSessionCloseCanceled() signal void org.kde.KSMServerInterface.subSessionClosed() signal void org.kde.KSMServerInterface.subSessionOpened() method void org.kde.KSMServerInterface.suspendStartup(QString) method void org.kde.KSMServerInterface.wmChanged() method QDBusVariant org.freedesktop.DBus.Properties.Get(QString interface_name, QString property_name) method QVariantMap org.freedesktop.DBus.Properties.GetAll(QString interface_name) signal void org.freedesktop.DBus.Properties.PropertiesChanged(QString interface_name, QVariantMap changed_properties, QStringList invalidated_properties) method void org.freedesktop.DBus.Properties.Set(QString interface_name, QString property_name, QDBusVariant value) method QString org.freedesktop.DBus.Introspectable.Introspect() method QString org.freedesktop.DBus.Peer.GetMachineId() method void org.freedesktop.DBus.Peer.Ping() entropy@linux-cujp:~> org.kde.KSMServerInterface.openSwitchUserDialog If 'org.kde.KSMServerInterface.openSwitchUserDialog' is not a typo you can use command-not-found to lookup the package that contains it, like this: cnf org.kde.KSMServerInterface.openSwitchUserDialog So if this is not an error of my part on what to input, it does not work for me. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #13 from Wolfgang Bauer
So if this is not an error of my part on what to input, it does not work for me.
You need to put everything on *one* line, i.e. there should be no line break between "qdbus org.kde.ksmserver /KSMServer" and "org.kde.KSMServerInterface.openSwitchUserDialog". -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #14 from Stakanov Schufter
(In reply to Stakanov Schufter from comment #12)
So if this is not an error of my part on what to input, it does not work for me.
You need to put everything on *one* line, i.e. there should be no line break between "qdbus org.kde.ksmserver /KSMServer" and "org.kde.KSMServerInterface.openSwitchUserDialog".
qdbus org.kde.ksmserver /KSMServerorg.kde.KSMServerInterface.openSwitchUserDialog Path '/KSMServerorg.kde.KSMServerInterface.openSwitchUserDialog' is not a valid path name. like this? This is in one line Or do I have to su for it? -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #15 from Wolfgang Bauer
like this? This is in one line
You "forgot" the space between "/KSMServer" and "org.kde.KSMServerInterface.openSwitchUserDialog" now. I probably should have mentioned that explicitly... ;-)
Or do I have to su for it?
No, rather the opposite. You *have* to run it as (the logged in) user. It won't work as root. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #16 from Stakanov Schufter
(In reply to Stakanov Schufter from comment #14)
like this? This is in one line
You "forgot" the space between "/KSMServer" and "org.kde.KSMServerInterface.openSwitchUserDialog" now.
I probably should have mentioned that explicitly... ;-)
Or do I have to su for it?
No, rather the opposite. You *have* to run it as (the logged in) user. It won't work as root.
OK. That works and opens the dialogue. It does not crash immediately but of course it has no functionality. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #17 from Luca Beltrame
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--- Comment #18 from Stakanov Schufter
I've talked with the upstream developer and now he understood the cause of the problem: he'll try to fix it for the next Plasma 5 release (5.5.5) which should be next week.
That is good news. As I said I am positively surprised by the speed of reaction. "Kudos" to all involved. Have a good day. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #19 from Wolfgang Bauer
I've talked with the upstream developer and now he understood the cause of the problem: he'll try to fix it for the next Plasma 5 release (5.5.5) which should be next week.
But please note that at the moment this only applies to "New Session" not working if the screen locker is enabled though. The upstream developer apparently is not able to reproduce the crashes... -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #20 from Stakanov Schufter
(In reply to Luca Beltrame from comment #17)
I've talked with the upstream developer and now he understood the cause of the problem: he'll try to fix it for the next Plasma 5 release (5.5.5) which should be next week.
But please note that at the moment this only applies to "New Session" not working if the screen locker is enabled though.
The upstream developer apparently is not able to reproduce the crashes...
That is, on a machine with Leap he does not have this problem? Or does it indicate that this is not a KDE but (partially) a downstream problem? In other words: as I can trigger and reproduce it "on command", is there anything I could provide to further help to find the problem? (List of packages installed, further debugdumps etc?). Please do not hesitate to ask. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #21 from Wolfgang Bauer
That is, on a machine with Leap he does not have this problem?
I don't think he uses Leap...
Or does it indicate that this is not a KDE but (partially) a downstream problem?
No, it might still be a KDE problem, or it might also be an *upstream* problem (Qt). It just means he wasn't able yet to reproduce the crash, not more, not less. Makes it at least harder to fix for him though...
In other words: as I can trigger and reproduce it "on command", is there anything I could provide to further help to find the problem?
I can reproduce it reliably, on command, as well. And a backtrace has been attached to https://bugs.kde.org/show_bug.cgi?id=357413 too. The reporter of https://bugs.kde.org/show_bug.cgi?id=356945 apparently doesn't have any crashes, though. But the crash seems to be somewhere inside QtQuick, there are similar crash reports for other KDE components from what I have seen. It *might* even be specific to the Qt version, would explain why we can reliably reproduce it, but others can't... Of course I/we will try to resolve this as well. I just wanted to note that that particular statement was only about "New Session" not working, not the crash. And the two don't seem to be related (i.e. the fix for "New Session" will probably *not* fix the crash), as the crash also happens here when the screen locker is turned off. -- You are receiving this mail because: You are on the CC list for the bug.
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Wolfgang Bauer
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Stakanov Schufter
@stakanov: Can you please give libQtQuick5 from here a try and report back whether it fixes the crashes (or causes unexpected side effects)? http://download.opensuse.org/repositories/KDE:/Qt5/openSUSE_Leap_42.1/
But please note that this only should fix the crashes. "Switch User" not working at all if automatic screen locking is enabled is a different problem as mentioned, and will be fixed by the running Plasma update to 5.5.5.
PS: adjusted the bug title. The application menu entry is actually called "Switch User" but it's incorrectly translated as "New Session" in 5.5 in the german translation at least.
Sorry if I am asking but, could I give you feedback on Monday? Or otherwise said: are there any "quirks" to be expected? I need up to Sunday my Computer working flawlessly as I have a deadline. So if this patch would go South on me for whatever reason, I do not care on Monday, but I would quite shoot myself now. -- You are receiving this mail because: You are on the CC list for the bug.
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Wolfgang Bauer
Sorry if I am asking but, could I give you feedback on Monday?
If you prefer to, no problem. But of course the sooner I submit an update, the sooner this will be fixed for other users... ;-)
Or otherwise said: are there any "quirks" to be expected?
Not really. I am not completely sure that everything will continue to behave correctly in case the patch is triggered, but without it there will be a crash anyway at that point. That said, I haven't noticed anything strange here upto now, neither on my 13.2 systems nor on a Leap 42.1 VM. And it fixes the crashes reliably here. I'll try to explain a bit: The crash happens in the JavaScript interpreter when a new String object is allocated but a non-string is passed as value. This is not allowed and should not happen, but it apparently does in some circumstances. My patch checks whether the passed value is really a string, and just returns if not, thus preventing the crash. So it doesn't fix the actual problem, it only prevents the resulting crash. But I don't see much point in debugging QMLs JavaScript interpreter code to find the real bug, especially considering that it seems to be fixed in Qt 5.6 anyway (at least I cannot reproduce the crashes with 5.6). -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=967538#c27
--- Comment #27 from Stakanov Schufter
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--- Comment #28 from Stakanov Schufter
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--- Comment #29 from Wolfgang Bauer
a) When opening sessions, for every session opened in the list of sessions there is one "unused" session symbol present. that is with 4 sessions you have 8 icons in the switch user interface. 4 users and 4 "unused".
That's nothing new in 5.5.5, and is actually a "bug" in sddm. Switching to a different display manager (kdm e.g.) should fix it. You actually reported this yourself a while ago, see bug#960478.
b) While the switching is working fine now, now crash as far as I can see right now, the first user is not functional when it comes to switch user.
Hm. I will try to reproduce that, but I don't remember seeing such a problem. Unrelated to this bug report though, I'd say.
However, an unaware user may try to open the same session multiple time.
No he won't. The second session will just fail to start... ;-)
As for the crashes: no crashes for now. Great.
Let me know if the fix submitted today is identical to the one you proposed.
No. Today's update only consists of Plasma 5.5.5, where a fix has been added for "Switch User" not working at all when automatic screen locking is enabled. It doesn't contain any fix for the crashes. The package I asked you to test is libQtQuick5, part of Qt5, and it should prevent the crashes in the QML Javascript interpreter that correspond to your ksmserver backtraces. (In reply to Stakanov Schufter from comment #27)
I am sorry but I am experiencing crashes right now.
That's the same crash in libQtQuick5 as before. My test package should fix that. Kontact crashing is a completely different problem. But the main thing here is that ksmserver is the session manager. If it crashes it takes down all other applications running in the user session as well, including Kontact. -- You are receiving this mail because: You are on the CC list for the bug.
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Stakanov Schufter
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Wolfgang Bauer
I did install your patch. It draws in about 10 packages from the repo as dependency. If you do, when you finish and restart, you end up with sddm allowing you only the login to ice-wm.
Oops, sorry. I posted the wrong link, this was the "official" KDE:Qt5 repo that contains Qt 5.6 now (which is incompatible to the KF5/Plasma5 packages in the standard repos. I am really sorry about that. Remove that repo again, and downgrade libQtQuick5 to 5.5.1, that should change back all packages I suppose. And check that plasma5-session is installed, it probably got removed because of conflicts and therefore "Plasma5" would not show up on the login screen. The correct repo URL for my patched libQtQuick5 package (version 5.5.1) is this: http://download.opensuse.org/repositories/home:/wolfi323:/branches:/KDE:/Qt5...
I think currently, by using the repo (which uninstalls kde4 branding and installs kde5 branding) you are not operative in kde. Hm? You shouldn't have any KDE4 branding in the first place, at least it should be irrelevant. And of course you would have "KDE5" branding installed in Leap, which comes with Plasma5 as default (and only supported) KDE desktop.
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Stakanov Schufter
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--- Comment #33 from Stakanov Schufter
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Wolfgang Bauer
Update: I am using that patch now a while. I encounter here since install of it a problem with shutdown.
Hm, are you sure this is related? I.e. does the problem disappear if you switch libQtQuick5 back to the standard version and reappear if you install mine again? I don't see how a patch to libQtQuick5 should cause a problem with shutdown (but then, sddm does use it too)... If yes, could you please also try with the package from here? http://download.opensuse.org/repositories/home:/wolfi323:/branches:/home:/wo... This has one patch less. I originally branched from KDE:Qt5 which had an additional (upstream) patch to fix a (possibly huge) memory leak compared to Leap's version. But that's part of Tumbleweed since 2 months already, and I haven't encountered any problem with it here either. To be sure, I removed that now though in that new package, so it only additionally contains my patch to prevent the crashes, compared to the standard version in Leap 42.1. Just for understanding: if you select "Shutdown" in the Plasma session, you only get back to sddm (or not), and then it hangs? Or are you choosing shutdown on the login screen? Does it work from there? And which sddm theme are you using? I suppose that *might* have an influence... Also, does this happen with a single session, or when multiple sessions are open? Is this happening reliably/unconditionally, or what exact steps do you take to trigger it? If the mouse cursor shows up on the text screen, it would seem to me like sddm is hanging... Could be caused by my patch, but then it would crash at this point without the patch IMO. (In reply to Stakanov Schufter from comment #32)
As for side effects: I have now silent crashes of Kontact. "No survivors", you have to restart the whole application.
This patch can't have any influence on Kontact, as Kontact does not use libQtQuick5 at all. Also, as mentioned the patch only *prevents* a crash. If that causes another crash, the application would have crashed already in the first place without the patch.
Kontact 5.1 showed already before severe inconsistency as compared with version 4. It did and does not show new email in separate folders for pop after filtering. While the new messages are there and marked as unread. (If this is not known up to now I can report it. There has been a bug report upstream, but it was closed as solved about the release of 4.3. Well then this is a regression.
4.3 was long before KMail has been ported to Akonadi. The code (and even the architecture) is completely different meanwhile, so that bug report is irrelevant here (even though the symptoms might be similar). I see you commented there, but that's pointless, better open a new one. There have been some important bugfixes in Akonadi (and KDEPIM5) recently though (e.g. in regard to moving messages) that will be in 16.04 (to be released in April). I haven't seen a problem here with POP, but then I don't use (client-side) filters any more. Sounds like the filters may change the read/unread flag. I'd suggest to verify that the filter(s) are not setup to do that by mistake. Could of course also be caused by a bug when moving messages, i.e. that the flags get lost in that case for example. But please, let's not continue that here. This is a completely different problem, and not even remotely related... -- You are receiving this mail because: You are on the CC list for the bug.
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Stakanov Schufter
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Wolfgang Bauer
If I did read well the recent update published should have fixed the ksm-server issue.
No. How do you get that idea? The last update contained KDE Applications 15.12.3, and there was an update to KDE Frameworks 5.20.0 too, both are unrelated. The Plasma update to 5.5.5 released a week ago fixes the problem that "Switch User" does not work at all (if automatic screen locking is enabled). The libQtQuick5 package I offered for testing should fix the crash. But if it may cause such a shuttdown regression with sddm as you described, I won't submit it as update. It works perfectly here though, so I cannot investigate. So please, test the second version from comment#34. -- You are receiving this mail because: You are on the CC list for the bug.
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Stakanov Schufter
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Wolfgang Bauer
The patch works. The shutdown problems are there but are independent of the patch.
Good! (or not, depending on how you look at it...)
I checked with a fresh install (from scratch) on the notebook. Same issues. So you can free the patch as the patch works as expected avoiding the crashes.
Ok, I will submit an update then... Thanks for your testing! :-) -- You are receiving this mail because: You are on the CC list for the bug.
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Wolfgang Bauer
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