https://bugzilla.novell.com/show_bug.cgi?id=348212 User eward@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348212#c2 Eric Ward changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |crispin@crispincowan.com --- Comment #2 from Eric Ward 2007-12-12 18:10:00 MST --- Crispin - Thanks for the bug report. Could you let me know what OOo packages you have installed on your system? I have been unable to reproduce this issue using the following packages on my test systems with the attached document in the bug description. openSUSE 10.3 rpm -qa|grep -i openoffice |sort OpenOffice_org-2.3.0.1.2-10.3 OpenOffice_org-base-2.3.0.1.2-10.3 OpenOffice_org-calc-2.3.0.1.2-10.3 OpenOffice_org-cs-2.3.0.1.2-3 OpenOffice_org-da-2.3.0.1.2-3 OpenOffice_org-de-2.3.0.1.2-3 OpenOffice_org-draw-2.3.0.1.2-10.3 OpenOffice_org-en-GB-2.3.0.1.2-3 OpenOffice_org-es-2.3.0.1.2-3 OpenOffice_org-fi-2.3.0.1.2-3 OpenOffice_org-filters-2.3.0.1.2-10.3 OpenOffice_org-fr-2.3.0.1.2-3 OpenOffice_org-gnome-2.3.0.1.2-10.3 OpenOffice_org-hu-2.3.0.1.2-3 OpenOffice_org-hyphen-20070719-14 OpenOffice_org-icon-themes-2.3.0.1.2-3 OpenOffice_org-impress-2.3.0.1.2-10.3 OpenOffice_org-it-2.3.0.1.2-3 OpenOffice_org-ja-2.3.0.1.2-3 OpenOffice_org-kde-2.3.0.1.2-10.3 OpenOffice_org-mailmerge-2.3.0.1.2-10.3 OpenOffice_org-math-2.3.0.1.2-10.3 OpenOffice_org-nb-2.3.0.1.2-3 OpenOffice_org-nl-2.3.0.1.2-3 OpenOffice_org-pl-2.3.0.1.2-3 OpenOffice_org-pt-2.3.0.1.2-3 OpenOffice_org-pt-BR-2.3.0.1.2-3 OpenOffice_org-pyuno-2.3.0.1.2-10.3 OpenOffice_org-Quickstarter-1.0-590 OpenOffice_org-Quickstarter-debuginfo-1.0-590 OpenOffice_org-ru-2.3.0.1.2-3 OpenOffice_org-sv-2.3.0.1.2-3 OpenOffice_org-templates-de-2.0.4-51 OpenOffice_org-templates-en-2.0.4-51 OpenOffice_org-templates-labels-a4-1.0-2 OpenOffice_org-templates-labels-letter-1.0-2 OpenOffice_org-templates-presentation-layouts-2.0.4-53 OpenOffice_org-thesaurus-cs-20060111-14 OpenOffice_org-thesaurus-de-20070206-14 OpenOffice_org-thesaurus-en-20060111-14 OpenOffice_org-thesaurus-es-20050720-14 OpenOffice_org-thesaurus-fr-20050329-14 OpenOffice_org-thesaurus-nb-20060508-14 OpenOffice_org-thesaurus-pl-20061223-14 OpenOffice_org-thesaurus-pt-20060817-14 OpenOffice_org-writer-2.3.0.1.2-10.3 OpenOffice_org-zh-CN-2.3.0.1.2-3 OpenOffice_org-zh-TW-2.3.0.1.2-3 SLED10 SP1 OpenOffice_org-2.3.1-0.1 OpenOffice_org-base-2.3.1-0.1 OpenOffice_org-calc-2.3.1-0.1 OpenOffice_org-cs-2.3.1-1 OpenOffice_org-de-2.3.1-1 OpenOffice_org-debuginfo-2.3.1-0.1 OpenOffice_org-devel-2.3.1-0.1 OpenOffice_org-draw-2.3.1-0.1 OpenOffice_org-filters-2.3.1-0.1 OpenOffice_org-gnome-2.3.1-0.1 OpenOffice_org-icon-themes-2.3.1-1 OpenOffice_org-impress-2.3.1-0.1 OpenOffice_org-kde-2.3.1-0.1 OpenOffice_org-mailmerge-2.3.1-0.1 OpenOffice_org-math-2.3.1-0.1 OpenOffice_org-mono-2.3.1-0.1 OpenOffice_org-nld-2.3.1-0.1 OpenOffice_org-officebean-2.3.1-0.1 OpenOffice_org-pyuno-2.3.1-0.1 OpenOffice_org-sdk-2.3.1-0.1 OpenOffice_org-sdk-doc-2.3.1-0.1 OpenOffice_org-testtool-2.3.1-0.1 OpenOffice_org-writer-2.3.1-0.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348212 User eward@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348212#c4 Eric Ward changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|eward@novell.com |pmladek@novell.com QAContact|qa@suse.de |eward@novell.com --- Comment #4 from Eric Ward 2007-12-13 15:35:24 MST --- I have still be unable to duplicate the issue. Below are some more versions of OOo that I tried on i586 of openSUSE 10.3: OpenOffice_org-2.3.0.6-6.1 OpenOffice_org-base-2.3.0.6-6.1 OpenOffice_org-calc-2.3.0.6-6.1 OpenOffice_org-draw-2.3.0.6-6.1 OpenOffice_org-filters-2.3.0.6-6.1 OpenOffice_org-hyphen-20070719-14 OpenOffice_org-icon-themes-2.3.0.6-10.1 OpenOffice_org-impress-2.3.0.6-6.1 OpenOffice_org-mailmerge-2.3.0.6-6.1 OpenOffice_org-math-2.3.0.6-6.1 OpenOffice_org-officebean-2.3.0.6-6.1 OpenOffice_org-openclipart-2-47 OpenOffice_org-pyuno-2.3.0.6-6.1 OpenOffice_org-Quickstarter-1.0-591 OpenOffice_org-templates-en-2.0.4-51 OpenOffice_org-templates-labels-a4-1.0-4.1 OpenOffice_org-templates-labels-letter-1.0-4.1 OpenOffice_org-templates-presentation-layouts-2.0.4-53 OpenOffice_org-testtool-2.3.0.6-6.1 OpenOffice_org-thesaurus-en-20060111-14 OpenOffice_org-writer-2.3.0.6-6.1 I also tried the latest OOo packages from the unstable repo (ie http://download.opensuse.org/repositories/OpenOffice.org:/UNSTABLE/openSUSE_...) and was not able to reproduce the issue. Below is a list of those unstable OOo packages: OpenOffice_org-2.3.1.1-6.1 OpenOffice_org-base-2.3.1.1-6.1 OpenOffice_org-calc-2.3.1.1-6.1 OpenOffice_org-draw-2.3.1.1-6.1 OpenOffice_org-filters-2.3.1.1-6.1 OpenOffice_org-hyphen-20070719-14 OpenOffice_org-icon-themes-2.3.0.6-10.1 OpenOffice_org-impress-2.3.1.1-6.1 OpenOffice_org-mailmerge-2.3.1.1-6.1 OpenOffice_org-math-2.3.1.1-6.1 OpenOffice_org-officebean-2.3.1.1-6.1 OpenOffice_org-openclipart-2-47 OpenOffice_org-pyuno-2.3.1.1-6.1 OpenOffice_org-Quickstarter-1.0-591 OpenOffice_org-templates-en-2.0.4-51 OpenOffice_org-templates-labels-a4-1.0-4.1 OpenOffice_org-templates-labels-letter-1.0-4.1 OpenOffice_org-templates-presentation-layouts-2.0.4-53 OpenOffice_org-testtool-2.3.1.1-6.1 OpenOffice_org-thesaurus-en-20060111-14 OpenOffice_org-writer-2.3.1.1-6.1 Petr - Do you think this issue is specific to the version crispin has installed... Or do you have any other suggestions? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348212 User eward@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348212#c6 --- Comment #6 from Eric Ward 2007-12-14 09:52:44 MST --- Crispin - Here are the steps I take when providing an OOo related gdb back trace: cd /usr/lib/ooo-2.0/program/ export LD_LIBRARY_PATH=. gdb ./soffice.bin run -impress <Full Path of the File you want to open> NOTE: So on my machine it looks like this: run -impress /home/erw/Desktop/Sandbox/OOo\ Related/DOCUMENTS/BUG\ DOCUMENTS/Bug\ 348212/bug-348212_0403atadarpa.ppt When the application segfaults, I then grab the backtrace in gdb with the following command: thread apply all backtrace The gdb trace is much more useful when the OpenOffice_org-debuginfo package is installed. I know the location for the stock OOo packages that ships with openSUSE 10.3 is located here: http://download.opensuse.org/distribution/10.3/repo/debug/suse/i586/OpenOffi... However, I have no idea where to get the debuginfo package that matches the version of OOo that you have installed. Petr, any ideas where these debuginfo packages can be found? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348212 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348212#c8 Petr Mladek changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #8 from Petr Mladek 2008-01-07 09:10:55 MST --- The version 2.3.0.6 was from the OpenOffice.org:UNSTABLE project in the Build Service. It has been obsoleted by the new version 2.3.1.2 that works for you. I am not able to reproduce it with the older official package distributed with openSUSE-10.3. It was the version 2.3.1.2. I'll close this bug for now. Feel free to reopen it if you reproduce the problem with the official package for openSUSE-10.3 or any newer package from the Build Service. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.