[Bug 567369] New: repeating "Unable to mount Audio Disc" errors after inserting an audio disc
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c0 Summary: repeating "Unable to mount Audio Disc" errors after inserting an audio disc Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: jeff@greenspoons.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.6) Gecko/20091201 SUSE/3.5.6-1.1.1 Firefox/3.5.6 On a Lenovo X301 notebook, with 11.2/i686/Gnome fresh install, I get repeat error dialogs every few seconds: Unable to mount Audio Disc: DBus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus) dmesg shows: [ 647.983238] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 647.983268] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 647.983293] Info fld=0x0 [ 647.983303] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 647.983328] end_request: I/O error, dev sr0, sector 0 [ 647.983345] __ratelimit: 60 callbacks suppressed [ 647.983359] Buffer I/O error on device sr0, logical block 0 [ 647.983377] Buffer I/O error on device sr0, logical block 1 [ 647.983399] Buffer I/O error on device sr0, logical block 2 [ 647.983415] Buffer I/O error on device sr0, logical block 3 .. Also: cdinfo: /dev/cdrom: No medium found Grip (application) discovers/displays basic track list, but then resets to no disc information each time another DBus error message pops up in X. The hardware works fine in WinXP and with opensuse 11.1. Reproducible: Always Steps to Reproduce: 1. fresh 11.2 i686 install on Lenovo X301 2. insert an audio disc 3. Expected Results: pop up a dialog to choose a player for the audio disc? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c1 --- Comment #1 from Jeff Green <jeff@greenspoons.com> 2009-12-28 22:34:48 UTC --- Also, DVDs work fine in 11.2, the problem is specific to audio CDs. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c2 --- Comment #2 from Jeff Green <jeff@greenspoons.com> 2009-12-29 21:31:00 UTC --- I tested with 11.2 on a Dell Optiplex 755 and the problem does not occur on that hardware. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c yang xiaoyu <xyyang@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xyyang@novell.com AssignedTo|bnc-team-screening@forge.pr |hvogel@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c3 Hendrik Vogelsang <hvogel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #3 from Hendrik Vogelsang <hvogel@novell.com> 2010-08-03 14:23:16 UTC --- Sofware can't fix an I/O error. This is broken hardware -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c4 --- Comment #4 from Jeff Green <jeff@greenspoons.com> 2010-08-03 15:29:07 UTC --- There are two things I still don't understand: 1. Why do WinXP and earlier opensuse (11.1) releases not exhibit this behavior. They play audio CDs fine. 2. Why are we trying to 'mount' and audio CD at all? It's not a conventional data cd. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c5 Jeff Green <jeff@greenspoons.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Component|Other |Other Resolution|INVALID | AssignedTo|hvogel@novell.com |bnc-team-screening@forge.pr | |ovo.novell.com Product|openSUSE 11.2 |openSUSE 11.3 Target Milestone|--- |Final --- Comment #5 from Jeff Green <jeff@greenspoons.com> 2010-08-03 18:17:07 UTC --- Reopening this because it affects 11.2 and 11.3, but not 11.1 or WinXP on the same system. I suspect there's a bug that was introduced around 11.2 and has persisted in 11.3. Even if the hardware were bad, the fact that dbus gets stuck in a retry loop and buries the desktop in dialog windows is clearly a code failure. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c6 --- Comment #6 from Jeff Green <jeff@greenspoons.com> 2010-08-03 18:26:19 UTC --- Sorry to comment-bomb you, but it looks like the same problem has cropped up in other distributions as well: https://bugzilla.redhat.com/show_bug.cgi?id=531885 https://bugzilla.redhat.com/show_bug.cgi?id=485551 https://bugs.launchpad.net/ubuntu/+bug/397350 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c7 Hendrik Vogelsang <hvogel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hvogel@novell.com AssignedTo|bnc-team-screening@forge.pr |thoenig@novell.com |ovo.novell.com | --- Comment #7 from Hendrik Vogelsang <hvogel@novell.com> 2010-08-04 09:05:18 UTC --- Timo? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c8 Steve Wesemeyer <swesemeyer@hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |swesemeyer@hotmail.com --- Comment #8 from Steve Wesemeyer <swesemeyer@hotmail.com> 2010-08-06 19:37:16 UTC --- Same problem here: Fresh install of openSuse 11.3 (+updates) (32bit KDE -version)- I insert an audio CD and get the following errors: [ 1335.606193] Buffer I/O error on device sr0, logical block 0 [ 1335.608058] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 1335.608064] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] [ 1335.608069] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track [ 1335.608075] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 [ 1335.608082] end_request: I/O error, dev sr0, sector 0 Dolphin claims that "Device has no read permission for this device - Check the read permission on the device" I added the user to the cdrom group but that made no difference. If I insert a data CD/DVD then everything is hunky-dory. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c9 --- Comment #9 from Steve Wesemeyer <swesemeyer@hotmail.com> 2010-08-06 20:23:35 UTC --- It's getting more bizarre... I have 2 desktops and 1 laptop all set up with Opensuse 11.3: Desktop 1: requires users to be a member of cdrom, audio to access the drives However still no track info is displayed. dmesg now says: [ 546.121443] sr1: CDROM not ready. Make sure there is a disc in the drive. Desktop 2: originally same behaviour as Desktop 1 described in comment 8 Once the user is a member of cdrom and audio, audio disks can be accessed and tracks are visible Laptop: just works - no group memberships required. The 2 desktops are AMD-based the laptop is Intel-based. Between them they have 4 different DVD-RWs and they all worked flawlessly using 11.1 until I upgraded. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c10 --- Comment #10 from Steve Wesemeyer <swesemeyer@hotmail.com> 2010-08-07 00:07:19 UTC --- Just to eliminate hardware issues, I booted Kanotix(latest), Lubuntu(10.04) and OpenSuse 11.3 from usb sticks on the desktop that has the audio CD problem. It's only OpenSuse 11.3 that cannot read the audio CDs. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c11 --- Comment #11 from Steve Wesemeyer <swesemeyer@hotmail.com> 2010-08-07 14:36:47 UTC --- Making some progress... I install the gnome-desktop as well and using nautilus instead of dolphin (even from within a KDE session) the tracks are accessible. So it's something that KDE does which prevents audio CDs from being access correctly. Since I only ever access audio CDs to rip them, I have found a work-around for my use case but it would be nice if this could be fixed. If you need me to provide you with any logs or details on the hardware in question then please let me know. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=567369 http://bugzilla.novell.com/show_bug.cgi?id=567369#c Timo Hoenig <thoenig@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |thoenig@novell.com Component|Other |KDE4 Workspace AssignedTo|thoenig@novell.com |kde-maintainers@suse.de -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=567369 https://bugzilla.novell.com/show_bug.cgi?id=567369#c12 --- Comment #12 from Steve Wesemeyer <swesemeyer@hotmail.com> 2010-09-29 20:41:16 UTC --- Still having problems with this. My work-around in comment 11 stopped working. Nautilus can still open the CD but Grip still fails to see the CD. As Jeff pointed out in comment 6 it's a common problem and affects numerous people. What's the best way to troubleshoot this? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=567369 https://bugzilla.novell.com/show_bug.cgi?id=567369#c13 Christian Trippe <ctrippe@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO CC| |ctrippe@opensuse.org InfoProvider| |jeff@greenspoons.com --- Comment #13 from Christian Trippe <ctrippe@opensuse.org> 2012-01-28 13:58:36 UTC --- openSUSE 11.3 is out of maintenance. Is this bug still valid with openSUSE 12.1? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=567369 https://bugzilla.novell.com/show_bug.cgi?id=567369#c14 Steve Wesemeyer <swesemeyer@hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED InfoProvider|jeff@greenspoons.com | --- Comment #14 from Steve Wesemeyer <swesemeyer@hotmail.com> 2012-01-28 16:56:13 UTC --- Don't have 12.1 installed yet but 11.4 works fine for me so I guess the problem is gone. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=567369 https://bugzilla.novell.com/show_bug.cgi?id=567369#c15 Christian Trippe <ctrippe@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #15 from Christian Trippe <ctrippe@opensuse.org> 2012-01-28 17:29:26 UTC --- Thanks for the quick response. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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