[Bug 349052] New: opensuse updater: Unable to check whether updates are available

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bugzilla_noreply＠novell.com

15 Dec 2007 15 Dec '07

14:06

https://bugzilla.novell.com/show_bug.cgi?id=349052 Summary: opensuse updater: Unable to check whether updates are available Product: openSUSE 10.3 Version: Final Platform: 64bit OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Update Problems AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: amantia@kde.org QAContact: jsrain@novell.com Found By: Customer The problem is just like in bug 309637 with a subtle difference: the online update source was added and tested that it works with YOU. Actually I was using YOU and just now wanted to switch to the KDE updater applet, and found that I got this message. The first problem is that it doesn't work, the second is that the message tells me nothing about what can be wrong. Strange is that it works if I log out as a different user. The problematic user runs a self compiled KDE and I removed the opensuseupdaterrc but didn't help. It contains: [General] BackendPlugin=zypp_backend The same is in the rc file of the working user. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

17 Dec 17 Dec

19:51

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 Cyril Hrubis changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |tgoettlicher@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

18 Dec 18 Dec

09:01

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c1 Thomas Göttlicher changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |amantia@kde.org --- Comment #1 from Thomas Göttlicher 2007-12-18 02:01:22 MST --- Could you provide zypp logs and a screenshot of the error message please. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

7 Jan 7 Jan

14:46

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c2 --- Comment #2 from Thomas Göttlicher 2008-01-07 07:46:13 MST --- ping. Are you able to provide logs? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:18

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c3 --- Comment #3 from Andras Mantia 2008-01-07 10:18:44 MST --- Created an attachment (id=189588) --> (https://bugzilla.novell.com/attachment.cgi?id=189588) Screenshot of the bug -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:23

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c4 --- Comment #4 from Andras Mantia 2008-01-07 10:23:23 MST --- Created an attachment (id=189590) --> (https://bugzilla.novell.com/attachment.cgi?id=189590) Yast logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:24

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c5 Andras Mantia changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|amantia@kde.org | --- Comment #5 from Andras Mantia 2008-01-07 10:24:33 MST --- Sorry for the delay. I attached the screenshot and the yast logs (I couldn't find the *zypp* logs). Let me know what do you need and I will attach it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21:45

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User suse-beta@cboltz.de added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c6 Christian Boltz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |suse-beta@cboltz.de Status|NEW |NEEDINFO Info Provider| |amantia@kde.org --- Comment #6 from Christian Boltz 2008-01-07 14:45:24 MST --- Andreas: Please attach /var/log/zypper.log gzip- or bzip2-compressed (and the archived zypper.log-* files if you are not sure if the latest log contains the error.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

8 Jan 8 Jan

08:24

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c7 --- Comment #7 from Thomas Göttlicher 2008-01-08 01:24:39 MST --- Andreas, please attach the output of "/usr/sbin/zypp-checkpatches-wrapper" and "zypper lr". Thank you. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:17

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c8 --- Comment #8 from Andras Mantia 2008-01-08 02:17:13 MST --- Created an attachment (id=189699) --> (https://bugzilla.novell.com/attachment.cgi?id=189699) Current zypper log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:18

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c9 --- Comment #9 from Andras Mantia 2008-01-08 02:18:39 MST --- Created an attachment (id=189702) --> (https://bugzilla.novell.com/attachment.cgi?id=189702) Older zypper log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:19

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c10 --- Comment #10 from Andras Mantia 2008-01-08 02:19:13 MST --- Created an attachment (id=189703) --> (https://bugzilla.novell.com/attachment.cgi?id=189703) Output of "zypper lr" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:26

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c11 Andras Mantia changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|amantia@kde.org | --- Comment #11 from Andras Mantia 2008-01-08 02:26:03 MST --- Created an attachment (id=189706) --> (https://bugzilla.novell.com/attachment.cgi?id=189706) Output of "/usr/sbin/zypp-checkpatches-wrapper" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:27

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c12 --- Comment #12 from Thomas Göttlicher 2008-01-08 03:27:47 MST --- Opensuseupdater shows "Unable to check whether updates are available" if a) the list of repositories contains no update repository or b) no network connection is established The logs show that updates are available and the updater knowns them. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:28

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c13 Thomas Göttlicher changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |amantia@kde.org --- Comment #13 from Thomas Göttlicher 2008-01-08 03:28:54 MST --- Could you check whether knetworkmanager says that a network connection is established, please? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:40

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c14 Andras Mantia changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|amantia@kde.org | --- Comment #14 from Andras Mantia 2008-01-08 03:40:21 MST --- I don't use knetworkmanager (I use the "traditional" ifup method), but for sure my network is up and running. :) So for sure, if I start it, it says I don't have any active device. But I switched now to networkmanager. KNetworkmanager says I have an active device, but the updater still gives me the same error. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:37

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c15 Thomas Göttlicher changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |amantia@kde.org --- Comment #15 from Thomas Göttlicher 2008-01-08 05:37:24 MST --- Could you check whether "dcop kded networkstatus status" returns 1 or 8? Different values from 1 or 8 cause the reported "Unable to check.." message. If a restart of opensuseupdater-kde doesn't help, I don't have any idea why this message is shown. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:11

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c16 --- Comment #16 from Andras Mantia 2008-01-08 06:11:22 MST --- I think we are getting closer to the solution. :) dcop kded networkstatus status Not enough arguments (expected 0, got 0). But: dcop kded networkstatus status localhost 8 Now if I log in with the user who runs the stock KDE version: dcop kded networkstatus status 1

...

From what I see the DCOP interface was changed in an incompatible way. As far as I see kdepim/networkstatus/networkstatus.h (where this is defined) contains the extra "host" parameter since 2005-01-24.

Does openSUSE patch the networkstatus kded service?? My version is a self-compiled KDE: Qt: 3.3.8 KDE: 3.5.8 The other (working version): Qt: 3.3.8 KDE: 3.5.8 "release 22.3" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:24

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User amantia@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c17 Andras Mantia changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|amantia@kde.org | --- Comment #17 from Andras Mantia 2008-01-08 06:24:43 MST --- And here it is: http://ktown.kde.org/~binner/distributor-patches/SUSE/10.3/kdelibs3-3.5.7-71... I doubt you can do anything else, but try the "official" dcop call if the other fails, if you want to support self-compiled KDE versions. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

9 Jan 9 Jan

12:45

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c18 Thomas Göttlicher changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |LATER --- Comment #18 from Thomas Göttlicher 2008-01-09 05:45:54 MST --- Thanks for research. When opensuseupdater is ported to ked4, I will add support for the "official" infrastructure. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

4 Jun 4 Jun

08:58

New subject: [Bug 349052] opensuse updater: Unable to check whether updates are available

https://bugzilla.novell.com/show_bug.cgi?id=349052 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=349052#c19 Thomas Göttlicher changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|LATER |FIXED --- Comment #19 from Thomas Göttlicher 2008-06-04 02:58:12 MDT --- opensuseupdater-kde4 doesn't use old kde3 infrastructure anymore. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 349052] New: opensuse updater: Unable to check whether updates are available

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