[Bug 633471] New: BUG: unable to handle kernel paging request azx_probe snd_hda_intel - No Sound.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c0 Summary: BUG: unable to handle kernel paging request azx_probe snd_hda_intel - No Sound. Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Critical Priority: P5 - None Component: Sound AssignedTo: tiwai@novell.com ReportedBy: dancasper@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.8) Gecko/20100723 SUSE/3.6.8-0.1.1 Firefox/3.6.8 After installing openSUSE 11.3 I have no sound. I receive a kernel paging request bug when booting which hangs the boot process for 3 - 5 minutes. If I attempt to configure my sound card via `yast2 sound` the app hangs indefinitely when clicking Edit > Next. Tests with speaker-test give device errors. My alsa-info output: !!################################ !!ALSA Information Script v 0.4.59 !!################################ !!Script ran on: Sun Aug 22 00:29:02 UTC 2010 !!Linux Distribution !!------------------ Welcome to openSUSE 11.3 "Teal" - Kernel \r (\l). openSUSE 11.3 (x86_64) !!DMI Information !!--------------- Manufacturer: System manufacturer Product Name: System Product Name !!Kernel Information !!------------------ Kernel release: 2.6.34-12-default Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: 1.0.23-git20100818 Library version: Utilities version: 1.0.23 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- ESound Daemon: Installed - Yes (/usr/bin/esd) Running - No aRts: Installed - Yes (/opt/kde3/bin/artsd) Running - No Jack: Installed - Yes (/usr/bin/jackd) Running - No !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 20:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10) !!Advanced information - PCI Vendor/Device/Susbsystem ID's !!-------------------------------------------------------- 20:01.0 0403: 1106:3288 (rev 10) Subsystem: 1043:8290 !!Loaded sound module options !!-------------------------- !!ALSA Device nodes !!----------------- crw-rw----+ 1 root audio 116, 2 Aug 21 18:14 /dev/snd/timer !!Aplay/Arecord output !!------------ APLAY aplay: device_list:235: no soundcards found... ARECORD arecord: device_list:235: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module ip6t_LOG xt_tcpudp xt_pkttype ipt_LOG xt_limit nfs lockd fscache nfs_acl auth_rpcgss sunrpc af_packet edd ip6t_REJECT nf_conntrack_ipv6 ip6table_raw xt_NOTRACK ipt_REJECT nvidia xt_state iptable_raw iptable_filter ip6table_mangle nf_conntrack_netbios_ns nf_conntrack_ipv4 nf_conntrack nf_defrag_ipv4 ip_tables ip6table_filter ip6_tables x_tables mperf fuse loop dm_mod snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_timer ppdev sr_mod parport_pc amd64_edac_mod usbhid shpchp edac_core asus_atk0110 parport cdrom sg floppy serio_raw snd soundcore snd_page_alloc pcspkr i2c_viapro via_rhine edac_mce_amd k8temp pci_hotplug button ext4 jbd2 crc16 uhci_hcd ehci_hcd sd_mod usbcore fan processor ata_generic pata_via sata_via libata scsi_mod thermal thermal_sys !!ALSA/HDA dmesg !!------------------ [ 6.141082] alloc kstat_irqs on node 0 [ 6.141092] HDA Intel 0000:20:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 6.141146] HDA Intel 0000:20:01.0: setting latency timer to 64 [ 6.141158] BUG: unable to handle kernel paging request at ffffc90011e30000 [ 6.141282] IP: [<ffffffffa03c8d0b>] azx_probe+0x3ee/0x939 [snd_hda_intel] [ 6.141399] PGD 7f86f067 PUD 7f870067 PMD 7f1e4067 PTE 800000fd00000173 -- [ 6.141692] CPU 0 [ 6.141724] Modules linked in: snd_hda_intel(+) snd_hda_codec snd_hwdep snd_pcm snd_timer ppdev sr_mod parport_pc amd64_edac_mod usbhid shpchp edac_core asus_atk0110 parport cdrom sg floppy serio_raw snd soundcore snd_page_alloc pcspkr i2c_viapro via_rhine edac_mce_amd k8temp pci_hotplug button preloadtrace ext4 jbd2 crc16 uhci_hcd ehci_hcd sd_mod usbcore fan processor ata_generic pata_via sata_via libata scsi_mod thermal thermal_sys [ 6.142471] [ 6.142498] Pid: 679, comm: work_for_cpu Not tainted 2.6.34-12-default #1 M2V-MX SE/System Product Name [ 6.142643] RIP: 0010:[<ffffffffa03c8d0b>] [<ffffffffa03c8d0b>] azx_probe+0x3ee/0x939 [snd_hda_intel] [ 6.142794] RSP: 0018:ffff88007f26de70 EFLAGS: 00010286 -- [ 6.144011] Code: f4 01 00 00 ef 31 f6 48 89 df e8 71 d4 ff ff 85 c0 0f 88 9e 03 00 00 48 89 ef e8 91 50 e9 e0 8b 7b 40 e8 79 b1 ce e0 48 8b 43 38 <66> 8b 00 66 89 44 24 08 8b 43 14 83 e8 03 83 f8 01 77 35 31 d2 [ 6.144011] RIP [<ffffffffa03c8d0b>] azx_probe+0x3ee/0x939 [snd_hda_intel] [ 6.144011] RSP <ffff88007f26de70> I can provide full dmesg if that helps as well. Thanks! Reproducible: Always Steps to Reproduce: 1. Turn on computer. Actual Results: Boot process hangs for 3 - 5 minutes, kernel paging request error is displayed. After the system boots sound does not work. Expected Results: Would like the boot to not get delayed and also have sound. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c1 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |dancasper@gmail.com --- Comment #1 from Takashi Iwai <tiwai@novell.com> 2010-08-22 06:50:56 UTC --- Yes, please give the whole kernel messages. What machine is this? Vendor and product name? The driver has been working pretty well over years and this kind of crash is so rare. So this is likely a bug of lower layer, which gives the wrong address to the driver. Did the driver ever work on older distros? Anyway, you can add "blacklist snd-hda-intel" to some file /etc/modprobe.d/ for avoiding the automatic loading. Then try to load manually via "modprobe snd-hda-intel probe_only=1". You may still get the same Oops. If you don't, try to get alsa-info.sh at this state again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c2 Daniel Casper <dancasper@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|dancasper@gmail.com | --- Comment #2 from Daniel Casper <dancasper@gmail.com> 2010-08-22 18:10:36 UTC --- dmesg before modprobpe: http://pastebin.com/A75WcGmJ dmesg after modprobe: http://pastebin.com/j2bwmxTu When I run modprobe I get this in another active terminal: Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924167] Oops: 0009 [#1] SMP Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924170] last sysfs file: /sys/devices/virtual/sound/timer/uevent Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924258] Stack: Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924269] Call Trace: Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924311] Code: f4 01 00 00 ef 31 f6 48 89 df e8 71 d4 ff ff 85 c0 0f 88 9e 03 00 00 48 89 ef e8 91 a0 04 e1 8b 7b 40 e8 79 01 ea e0 48 8b 43 38 <66> 8b 00 66 89 44 24 08 8b 43 14 83 e8 03 83 f8 01 77 35 31 d2 Message from syslogd@linux-n7dw at Aug 22 11:56:34 ... kernel:[ 708.924340] CR2: ffffc90010920000 The terminal where I run modprobe hangs. Motherboard is an M2V-MX SE with on board sound. I had sound with 11.2 but I remember having problems. I also remember fixing problems in 11.1 or 11.2 by running 32-bit openSUSE instead of 64-bit. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c3 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |dancasper@gmail.com --- Comment #3 from Takashi Iwai <tiwai@novell.com> 2010-08-23 15:04:15 UTC --- Judging from the stack trace, this is in a very lowlevel issue, most likely irrelevant with the sound driver itself. Could you check whether the address printed in kernel message IP: [<ffffffffa03c8d0b>] azx_probe+0x3ee/0x939 [snd_hda_intel] is same at every time? Also, please give the content of /proc/kallsyms (don't paste to the text form but upload to this bugzilla). And, which kernel package are you using? kernel-default or kernel-desktop? Switching to the different kernel flavor change anything? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c4 --- Comment #4 from Daniel Casper <dancasper@gmail.com> 2010-08-24 00:50:48 UTC --- Created an attachment (id=384931) --> (http://bugzilla.novell.com/attachment.cgi?id=384931) Contents of /proc/kallsyms -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c5 Daniel Casper <dancasper@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|dancasper@gmail.com | --- Comment #5 from Daniel Casper <dancasper@gmail.com> 2010-08-24 00:57:46 UTC --- After rebooting the system and running modprobe again the memory address is [<ffffffffa02abd0b>], so I'm going to go with fluctuating, but I'll do some additional tests to verify. I thought I remembered it being pretty consistent when I was getting it during boot - enough so that I tried searching by it to see if anyone else had reported anything anywhere else. Right now I've got the default kernel installed. I tried with the desktop kernel from the DVD I downloaded but the results were the same. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c6 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |dancasper@gmail.com --- Comment #6 from Takashi Iwai <tiwai@novell.com> 2010-09-08 12:40:32 UTC --- But the address must be different. I need the exact address (better the whole oops message) and the exact kernel rpm version you are using so that I can disassemble the kernel module. Please give these information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c7 --- Comment #7 from Daniel Casper <dancasper@gmail.com> 2010-09-08 15:21:25 UTC --- Can you provide steps for retrieving the information you need? I thought the dmesg output I provided on the other reply had the full oops message. I'll also post full kernel version later tonight. Thanks, -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c8 --- Comment #8 from Takashi Iwai <tiwai@novell.com> 2010-09-08 15:25:35 UTC --- Please don't use pastebin but attach the file here (don't paste to the form, too!). It's not clear which kernel was, so please give the dmesg including the whole Oops texts and the exact kernel.rpm version (rpm -q kernel-xxx) you are using for that oops. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c9 Daniel Casper <dancasper@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|dancasper@gmail.com | --- Comment #9 from Daniel Casper <dancasper@gmail.com> 2010-09-09 00:24:58 UTC --- Created an attachment (id=388403) --> (http://bugzilla.novell.com/attachment.cgi?id=388403) dmesg output after running modprobe Full dmesg output attached as requested. Kernel Version: kernel-default-2.6.34-12.3.x86_64. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c10 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |dancasper@gmail.com --- Comment #10 from Takashi Iwai <tiwai@novell.com> 2010-09-09 08:35:55 UTC --- Hmm, strange, the opcode doesn't fit with the module I'm reading here. Argh, damn, you are using alsa-driver-kmp, right? Then it cannot match, of course... Please uninstall it, and run with the stock driver. Then give the Oops message again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c11 Daniel Casper <dancasper@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #388403|0 |1 is obsolete| | Status|NEEDINFO |NEW InfoProvider|dancasper@gmail.com | --- Comment #11 from Daniel Casper <dancasper@gmail.com> 2010-09-09 14:28:17 UTC --- Created an attachment (id=388619) --> (http://bugzilla.novell.com/attachment.cgi?id=388619) New dmesg output This morning I received a kernel update that required me to remove alsa-driver-kmp, so that's gone. New kernel version is kernel-default-2.6.34.4-0.1.1.x86_64. New dmesg output is attached. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c12 --- Comment #12 from Takashi Iwai <tiwai@novell.com> 2010-09-27 14:16:24 UTC --- OK, it's the place just starting the access to the iomapped address. So, it means that a completely bogus address was given to the driver. Obviously a problem in the lower level, e.g. ACPI or PCI core, typically due to a buggy BIOS. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=633471 https://bugzilla.novell.com/show_bug.cgi?id=633471#c13 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #13 from Takashi Iwai <tiwai@suse.com> 2012-10-11 08:47:00 UTC --- 11.3 is EOL. If the problem still appears on 12.2, please reopen. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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