[Bug 753525] New: Unable to install scanner using Yast.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c0 Summary: Unable to install scanner using Yast. Classification: openSUSE Product: openSUSE 12.2 Version: Milestone 2 Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: hacker@scarlet-jade.com QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:11.0) Gecko/20100101 Firefox/11.0 I tried installing my scanner (Epson Perfection 4870 Photo) but I get the following message in Yast: "No scanner was detected and no active scanner or driver exists." I noticed iscan-free was not installed, as it is by default in 12.1, so added it but nothing changed. Sane-backends modules were already installed. One other difference I noticed during the Yast process was that the last item, "detecting scanners," was accompanied by the raising of an attention window which just said that it was detecting scanners. This does not normally appear. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jsmeix@suse.com Component|YaST2 |Other Found By|--- |Community User Summary|Unable to install scanner |Scanner can be no longer |using Yast. |detected QAContact|jsrain@suse.com |qa-bugs@suse.de --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2012-03-27 07:16:37 UTC --- Very likely no issue in YaST but elsewhere... What do the commands (run all as root) # lsusb # sane-find-scanner # scanimage -L # grep -v '^#' /etc/sane.d/dll.conf output? Please attach the output as MIME type "text/plain" to this bug. Also try out if the current package "sane-backends" from its openSUSE development project "graphics" works for you. The latest RPM changelog entry therein is: ------------------------------------------------------------------- Tue Mar 20 15:44:31 UTC 2012 - jslaby@suse.de - re-add support for USB scanners ------------------------------------------------------------------- I guess your scanner is connected via USB and it seems USB support in sane-backends was temporarily lost. FYI: See http://en.opensuse.org/SDB:Configuring_Scanners in particular the section "Trouble-Shooting (Debugging)" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c2 --- Comment #2 from Graham Davis <hacker@scarlet-jade.com> 2012-03-27 13:24:58 UTC --- Created an attachment (id=483471) --> (http://bugzilla.novell.com/attachment.cgi?id=483471) Response to various commands as requested. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c3 --- Comment #3 from Graham Davis <hacker@scarlet-jade.com> 2012-03-27 13:40:53 UTC --- Created an attachment (id=483478) --> (http://bugzilla.novell.com/attachment.cgi?id=483478) Scanner information from YAST "hardware information" Searched for "epson" in the hardware list just to prove that it really is there. ;-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c4 --- Comment #4 from Graham Davis <hacker@scarlet-jade.com> 2012-03-27 14:00:17 UTC --- I could have saved myself some time by skipping to "Also try out . . . " ;-) I included http://download.opensuse.org/factory/repo/oss/ as I couldn't find the one you mentioned straight away. Updated sane-backends modules and was able to configure the scanner successfully. Also verified that it scanned OK. I hadn't included factory repos before as had received advice in the past that it was best to test the basic system as issued and report problems before complicating things by adding more repos. Thanks for your help in solving this problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c5 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Platform|x86-64 |All Resolution| |FIXED Target Milestone|--- |Milestone 3 --- Comment #5 from Johannes Meixner <jsmeix@suse.com> 2012-03-27 15:05:04 UTC --- Thanks for testing openSUSE 12.2 milestones! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c6 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED CC| |terje@nordland-teknikk.no Version|Milestone 2 |Beta 2 Resolution|FIXED | --- Comment #6 from Terje J. Hanssen <terje@nordland-teknikk.no> 2012-07-06 21:23:33 UTC --- I get a similar problem trying to setup my Epson Perfection 1640SU SCSI scanner on openUSE 12.2 Beta2 x86_64 using iscan free. No scanner found in YaST scanner. However, lscsci [11:0:2:0] process EPSON Perfection1640 1.03 - cat /proc/scsi/scsi Host: scsi11 Channel: 00 Id: 02 Lun: 00 Vendor: EPSON Model: Perfection1640 Rev: 1.03 Type: Processor ANSI SCSI revision: 02 while scanimage -L No scanners were identified. xsane No device available sane-find-scanner don't find any scanner. (this works well using openSUSE 12.1/Tumbleweed on the same hardware) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c7 Andreas Jaeger <aj@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #7 from Andreas Jaeger <aj@suse.com> 2012-07-07 20:02:47 UTC --- Terje, check http://en.opensuse.org/SDB:Configuring_Scanners and if you that does not help, please create a new report. The issue of the original reporter was fixed, so let's handle your's differently. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=753525 https://bugzilla.novell.com/show_bug.cgi?id=753525#c8 --- Comment #8 from Johannes Meixner <jsmeix@suse.com> 2012-07-10 07:30:23 UTC --- For the log: The new bug report regarding comment #6 is bnc#770353 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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