[Bug 740108] New: CPU load pegs at 100% when checking for and downloading e-mail-- can't type anything in any program until KMail processes stop
https://bugzilla.novell.com/show_bug.cgi?id=740108 https://bugzilla.novell.com/show_bug.cgi?id=740108#c0 Summary: CPU load pegs at 100% when checking for and downloading e-mail-- can't type anything in any program until KMail processes stop Classification: openSUSE Product: openSUSE 11.4 Version: Factory Platform: 64bit OS/Version: openSUSE 11.4 Status: NEW Severity: Normal Priority: P5 - None Component: KDE3 AssignedTo: anixx@opensuse.org ReportedBy: gilweber@bellsouth.net QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:9.0) Gecko/20100101 Firefox/9.0 Running SuSE 11.4, 64 bit. CPU Information Processor (CPU): AMD Athlon(tm) II X2 240 Processor Speed: 800.00 MHz Cores: 2 4 GB Memory Linux 2.6.37.6-0.9-desktop x86_64 Every time without exception that I click "check mail" in KMail (or KMail automatically checks for new mail every 10 minutes) the computer is unable to perform any other function until KMail has finished looking for and then downloading any new e-mail. Any keystroking that I might be doing during this time in another program (e.g., word-processing or entering an URL into Firefox) shows nothing on the screen until after KMail has finished. Once Kmail is finished then finally any keystroking I have done appears on the screen and the computer catches up (returns to normal). I have opened the System Monitor to observe CPU usage and at the moment I click "check mail" one of the two processors immediately pins at 100%, then drops while, simultaneously, the other CPU pins at 100% (or very close to 100%). The two CPU load lines criss-cross so that while KMail is searching for and downloading mail one CPU is always completely consumed and the other is partially consumed. KMail seems to be overwhelm the system and makes it impossible for the computer to multi-task. Both Spam Assassin and Clam AV are turned on in KMail. Removing Clam AV helps quite a bit. Removing Spam Assassin helps less, but does help. Additionally if I highlight any already-downloaded e-mail and label it as "classify as spam," or click on anything KMail has identified as "spam" and retag it "classify as not spam," the CPU pegs as previously described and everything else stops. This pegging of the CPU cores is a relatively recent problem. The only changes I've made to my system are those that occur when I do the SuSE updates through YaST. I have asked on opensuse.org forums (hardware) and gotten a good bit of help (checking packages, versions, etc.), but the problem persists, and it was suggested that I submit a bug report. Please also note that I did a clean install of SuSE 11.4 (formatted entire drive) and upon restoring my home directory the problem persists. Reproducible: Always Steps to Reproduce: 1. Click "check mail" in KMail. 2. Highlight a downloaded e-mail not identified as spam and then click "spam" button to reclassify it as spam. 3. Actual Results: Problem happens every time I use KMail. Expected Results: I used to be able to download my e-mail and continue multitasking. Now that is impossible until the CPU is released. The release may not occur for 3-4 minutes if I'm downloading a lot of e-mail. The thread discussing my problem and the steps I tried to resolve it (include several outputs from the konsole) are here: http://forums.opensuse.org/english/get-technical-help-here/hardware/470098-c... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=740108
https://bugzilla.novell.com/show_bug.cgi?id=740108#c1
--- Comment #1 from Ilya Chernykh
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c2
--- Comment #2 from Gil Weber
Does the problem persist under a new user?
I will have to set up a new user and see. Stay tuned. Thx Gil -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #3 from Gil Weber
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c4
--- Comment #4 from Ilya Chernykh
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c5
--- Comment #5 from Gil Weber
You can set up the account the same way as usual.
Ilya, forgive me for not understanding. If I set up another user and download e-mail then that e-mail won't get to my regular account where I want it. Instead, it will go into the dummy user account. I don't understand how I can set up a dummy user account and download e-mail without creating problems for myself. I would then have to forward all of that e-mail from the dummy account to my regular account. What am I not understanding here? Thx Gil -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c6
--- Comment #6 from Ilya Chernykh
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c7
--- Comment #7 from Gil Weber
There is an option to not to delete the mail from the server. Thus the mail will de downloaded but you could later townload the same mail from your regular account.
Yes, of course. How simple. I completely forgot. Will get to it as soon as possible. Thx Gil -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c8
--- Comment #8 from Gil Weber
Does the problem persist under a new user?
Ilya, unfortunately, yes. The problem persists under a new user. :o( With Spam Assassin and Clam AV both running the CPUs alternately peg at 100%, and while e-mail is downloading I cannot type in any other program and I cannot even read e-mails. After downloading e-mail under the new (dummy) user I then removed Spam Assassin and Clam AV from the filters and downloaded more e-mail. This time performance was better. So it seems as if Spam Assassin and Clam AV are just overwhelming my system. But given the processor and RAM I have is that reasonable, and do I have to live with it if I want to have Spam Assassin and Clam AV running? If I don't want to sit and wait (sometimes several minutes) for the processors to be released is my only option to take out those two programs? Surely others are not having this same problem or there would be lots of discussion on the list-servs. What is causing my system to go catatonic while e-mail is downloading? Thx Gil -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c9
--- Comment #9 from Ilya Chernykh
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c10
--- Comment #10 from Gil Weber
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c11
--- Comment #11 from Ilya Chernykh
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https://bugzilla.novell.com/show_bug.cgi?id=740108#c12
Ilya Chernykh
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