[Bug 679195] New: Disk read error on intensive reading
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c0 Summary: Disk read error on intensive reading Classification: openSUSE Product: openSUSE 11.4 Version: Factory Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: jasalgado@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.127 Safari/534.16 I get this disk read error after installing Opensuse 11.4 when I run two or more applications at the same time what generate intensive disk reading. smartctl doesn't show CRC disk errors. ata1: SError: { RecovComm } [ 507.712061] ata1.00: failed command: READ FPDMA QUEUED [ 507.712066] ata1.00: cmd 60/10:00:8e:cb:d4/00:00:18:00:00/40 tag 0 ncq 8192 in [ 507.712067] res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) [ 507.712069] ata1.00: status: { DRDY } Reproducible: Sometimes Steps to Reproduce: 1.Run Google Chrome 2.Run Amarok (at the same time) Actual Results: I get a system delay for several secods y I get this error in dmesg: "failed command: READ FPDMA QUEUED" smartctl --all /dev/sda : === START OF INFORMATION SECTION === Model Family: Hitachi Travelstar 5K250 Device Model: Hitachi HTS542525K9A300 Serial Number: 080215BB0F00WDHRV33A Firmware Version: BBFOC3EP User Capacity: 250,059,350,016 bytes Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 3f Local Time is: Sun Mar 13 19:54:45 2011 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 645) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 107) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0 3 Spin_Up_Time 0x0007 250 250 033 Pre-fail Always - 1 4 Start_Stop_Count 0x0012 099 099 000 Old_age Always - 2168 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0 9 Power_On_Hours 0x0012 091 091 000 Old_age Always - 4325 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 2151 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 19 193 Load_Cycle_Count 0x0012 079 079 000 Old_age Always - 219721 194 Temperature_Celsius 0x0002 220 220 000 Old_age Always - 25 (Min/Max 14/50) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 2 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 223 Load_Retry_Count 0x000a 100 100 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c José Antonio Salado <jasalgado@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Factory |Final -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c1 --- Comment #1 from José Antonio Salado <jasalgado@gmail.com> 2011-03-13 19:36:57 UTC --- Usually, I get this error running several applications (with intensive disk reading and from Xorg) while system can be running booting scripts at the same time because system has been booted several seconds before. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c2 Brandon Philips <bphilips@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bphilips@novell.com --- Comment #2 from Brandon Philips <bphilips@novell.com> 2011-04-05 00:36:33 UTC --- Hrm, I am getting this too: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen sr 1:0:0:0: [sr0] CDB: Read TOC/PMA/ATIP: 43 02 05 00 00 00 00 00 04 00 00 00 ata2.00: cmd a0/00:00:00:04:00/00:00:00:00:00/a0 tag 0 pio 16388 in res 50/00:03:00:0c:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2.00: status: { DRDY } ata2: hard resetting link ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 300) ata2.00: configured for UDMA/100 ata2: EH complete -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c3 --- Comment #3 from José Antonio Salado <jasalgado@gmail.com> 2011-04-05 17:06:45 UTC --- Booting from a OpenSuse 11.3 LiveCD to check disk problems, badblocks doesn't return anything and kernel doesn't get disk errors. My system was upgrade from OpenSuse 11.3 to 11.4 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c4 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jeffm@novell.com InfoProvider| |jasalgado@gmail.com --- Comment #4 from Jeff Mahoney <jeffm@novell.com> 2011-04-25 15:25:53 UTC --- Can you attach the output of 'hwinfo'? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c5 --- Comment #5 from José Antonio Salado <jasalgado@gmail.com> 2011-04-25 17:15:15 UTC --- Created an attachment (id=426437) --> (http://bugzilla.novell.com/attachment.cgi?id=426437) hwinfo output I'm tested 2.6.38.2-1-desktop, 2.6.38.4-1-desktop and 2.6.38.4-1-default kernel downloaded from http://download.opensuse.org/repositories/Kernel:/stable/standard/x86_64/ but problem continues. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c6 --- Comment #6 from Jeff Mahoney <jeffm@novell.com> 2011-04-25 17:43:06 UTC --- Does booting with libata.force=noncq help? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c7 --- Comment #7 from José Antonio Salado <jasalgado@gmail.com> 2011-04-26 17:34:49 UTC --- (In reply to comment #6)
Does booting with libata.force=noncq help?
Tested with kernel 2.6.38.4-default and 2.6.38.4-desktop. Last booting: [ 0.000000] Linux version 2.6.38.4-1-default (geeko@buildhost) (gcc version 4.5.1 20101208 [gcc-4_5-branch revision 167585] (SUSE Linux) ) #1 SMP 2011-04-22 1 0:58:15 +0200 [ 0.000000] Command line: root=/dev/disk/by-uuid/485f5826-c15a-44af-9ec4-6eb4083f8b26 repair=1 splash=silent showopts vga=0x317 libata.force=noncq I get this error, some time after booting my machine: [ 1330.816067] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x2 action 0x6 frozen [ 1330.816072] ata1: SError: { RecovComm } [ 1330.816076] ata1.00: failed command: WRITE DMA EXT [ 1330.816081] ata1.00: cmd 35/00:08:ee:df:ff/00:00:18:00:00/e0 tag 0 dma 4096 out [ 1330.816082] res 40/00:01:09:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) [ 1330.816084] ata1.00: status: { DRDY } [ 1330.816090] ata1: hard resetting link [ 1331.308057] ata1: softreset failed (device not ready) [ 1331.308064] ata1: applying SB600 PMP SRST workaround and retrying [ 1331.480055] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300) [ 1331.481007] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1331.482498] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1331.482501] ata1.00: configured for UDMA/133 [ 1331.482713] ata1: EH complete [ 1838.103747] CE: hpet increased min_delta_ns to 20113 nsec [ 2128.485517] CE: hpet increased min_delta_ns to 30169 nsec smartctl output: === START OF INFORMATION SECTION === Model Family: Hitachi Travelstar 5K250 Device Model: Hitachi HTS542525K9A300 Serial Number: 080215BB0F00WDHRV33A Firmware Version: BBFOC3EP User Capacity: 250,059,350,016 bytes Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 3f Local Time is: Tue Apr 26 19:32:57 2011 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 645) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 107) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0 3 Spin_Up_Time 0x0007 250 250 033 Pre-fail Always - 1 4 Start_Stop_Count 0x0012 099 099 000 Old_age Always - 2275 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0 9 Power_On_Hours 0x0012 090 090 000 Old_age Always - 4520 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 2258 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 22 193 Load_Cycle_Count 0x0012 077 077 000 Old_age Always - 236216 194 Temperature_Celsius 0x0002 183 183 000 Old_age Always - 30 (Min/Max 14/50) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 2 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 223 Load_Retry_Count 0x000a 100 100 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c8 --- Comment #8 from José Antonio Salado <jasalgado@gmail.com> 2011-05-23 18:06:53 UTC --- Error has been resolved with a new Opensuse 11.4 installation without upgrading. I upgraded to OpenSuse 11.4 from 11.3, and 11.3 from 11.2 and any earlier configuration file could generate this error message, -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=679195 https://bugzilla.novell.com/show_bug.cgi?id=679195#c9 José Antonio Salado <jasalgado@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|jasalgado@gmail.com | Resolution| |INVALID OS/Version|openSUSE 11.3 |openSUSE 11.4 --- Comment #9 from José Antonio Salado <jasalgado@gmail.com> 2011-05-23 18:12:40 UTC --- Error could be generate from an earlier configuration file from Opensuse 112 or 11.3 installed before 11.4 My installation was upgrade from 11.2 to 11.3 and from 11.3 to 11.4 Error is resolved installing OpenSuse 11.4 without upgrading from a previous version. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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