[Bug 1083954] New: Printing/hplip: HPLIP package does not work with CUPS
http://bugzilla.opensuse.org/show_bug.cgi?id=1083954 Bug ID: 1083954 Summary: Printing/hplip: HPLIP package does not work with CUPS Classification: openSUSE Product: openSUSE.org Version: unspecified Hardware: x86-64 OS: openSUSE 42.3 Status: NEW Severity: Normal Priority: P5 - None Component: 3rd party software Assignee: jsmeix@suse.com Reporter: bjoernv@arcor.de QA Contact: opensuse-communityscreening@forge.provo.novell.com CC: daniel.molkentin@suse.com, jengelh@inai.de, tchvatal@suse.com, werner@suse.com Found By: --- Blocker: --- Because my new printer HP MFP M130nw does not work with the HPLIP 3.16.11-1.3 version in Leap 42.3, I tried to upgrade CUPS, HPLIP and dependent packages from the Printing repository: $ zypper dup --from Printing $ rpm -qa | egrep '(hplip|cups)' $ rpm -qa --queryformat '%{DISTRIBUTION} - %{NAME}-%{VERSION}\n' | grep ^Printing | sort Printing / openSUSE_Leap_42.3 - OpenPrintingPPDs-4.0.0.2 Printing / openSUSE_Leap_42.3 - OpenPrintingPPDs-ghostscript-4.0.0.2 Printing / openSUSE_Leap_42.3 - OpenPrintingPPDs-hpijs-4.0.0.2 Printing / openSUSE_Leap_42.3 - OpenPrintingPPDs-postscript-4.0.0.2 Printing / openSUSE_Leap_42.3 - cups-2.3b3 Printing / openSUSE_Leap_42.3 - cups-client-2.3b3 Printing / openSUSE_Leap_42.3 - cups-config-2.3b3 Printing / openSUSE_Leap_42.3 - cups-filters-1.20.0 Printing / openSUSE_Leap_42.3 - ghostscript-9.22 Printing / openSUSE_Leap_42.3 - ghostscript-fonts-other-9.06 Printing / openSUSE_Leap_42.3 - ghostscript-fonts-std-9.06 Printing / openSUSE_Leap_42.3 - ghostscript-x11-9.22 Printing / openSUSE_Leap_42.3 - gutenprint-5.2.13pre14.2 Printing / openSUSE_Leap_42.3 - hplip-3.17.9 Printing / openSUSE_Leap_42.3 - hplip-hpijs-3.17.9 Printing / openSUSE_Leap_42.3 - hplip-sane-3.17.9 Printing / openSUSE_Leap_42.3 - libcups2-2.3b3 Printing / openSUSE_Leap_42.3 - libcupscgi1-2.3b3 Printing / openSUSE_Leap_42.3 - libcupsimage2-2.3b3 Printing / openSUSE_Leap_42.3 - libcupsmime1-2.3b3 Printing / openSUSE_Leap_42.3 - libcupsppdc1-2.3b3 Printing / openSUSE_Leap_42.3 - manufacturer-PPDs-10.2 Printing / openSUSE_Leap_42.3 - parallel-printer-support-1.00 The printer setup with "hplip -u" as Root with X11 works. But because of an error it is impossible to print even a test page. The following errors are shown in SystemD journal during attempt to print the test page: Mar 05 14:33:23 lisa hpcups[19102]: prnt/hpcups/Hbpl1.cpp 52: Hbpl1 constructor : m_szLanguage = HBPL1 Mar 05 14:33:23 lisa hpcups[19102]: common/utils.c 69: unable to open /var/lib/hp/hplip.state: No such file or directory Mar 05 14:33:23 lisa hpcups[19102]: common/utils.c 119: validate_plugin_version() Failed to get Plugin version from [/var/lib/hp/hplip.s Mar 05 14:33:23 lisa hpcups[19102]: common/utils.c 157: Plugin version is not matching Mar 05 14:33:23 lisa hpcups[19102]: prnt/hpcups/HPCupsFilter.cpp 486: m_Job initialization failed with error = 48 Mar 05 14:33:23 lisa hp[19103]: prnt/backend/hp.c 919: ERROR: null print job total=0 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1083954 http://bugzilla.opensuse.org/show_bug.cgi?id=1083954#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Found By|--- |Community User Resolution|--- |UPSTREAM Summary|Printing/hplip: HPLIP |Printing/hplip: printing |package does not work with |fails with "Plugin version |CUPS |is not matching" --- Comment #1 from Johannes Meixner <jsmeix@suse.com> --- Because of the "Plugin version is not matching" message it seems your HP device needs a so called "plugin" from HP which contains proprietary software from HP that cannot be provided as free software by openSUSE, cf. "Printers with non-free driver software" at https://en.opensuse.org/SDB:Printer_buying_guide Regarding "How to set-up a HP printer" that needs such a proprietary software "plugin" from HP see in particular the section "Setting-up" in https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer If HPLIP does not work with your particular printer you need to get in contact with HPLIP upstream. In general regarding HPLIP: HPLIP is developed by HP. We (i.e. openSUSE) distribute HP's HPLIP software "as is" but we do not develop it, cf. https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer Issues with HPLIP are upstream issues that should be reported directly to HP via https://developers.hp.com/hp-linux-imaging-and-printing/support Accordingly I close it as "upstream", cf. https://bugzilla.opensuse.org/page.cgi?id=status_resolution_matrix.html and "Background Information" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue Preferably post an URL to your upstream issue report as reference here. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1083954 Jan Engelhardt <jengelh@inai.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|jengelh@inai.de | -- You are receiving this mail because: You are on the CC list for the bug.
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