[Bug 728530] New: Wi-Fi Drops Out Periodically in openSUSE 12.1 RC 2 (Gnome)
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c0 Summary: Wi-Fi Drops Out Periodically in openSUSE 12.1 RC 2 (Gnome) Classification: openSUSE Product: openSUSE 12.1 Version: RC 2 Platform: PC OS/Version: SuSE Other Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: matty.fong@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 After a while of general use, wi-fi seems to stop transferring data between computer and router. Thought it could have been an ISP issue but even access to the router's IP was cut off. Connectivity seems to resolve itself but then cuts out again. Turning off the computer's wi-fi and turning it on again seems to resolve it also temporarily. Reproducible: Didn't try Steps to Reproduce: 1.Just seems to happen randomly 2.In fact, it just happened as I tried to submit this 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c1 Nelson Marques <nmo.marques@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nmo.marques@gmail.com --- Comment #1 from Nelson Marques <nmo.marques@gmail.com> 2011-11-05 17:58:44 UTC --- I have RC2 in 3 laptops and none of them shows this behavior: * laptop #1 > Atheros 928x * laptop #2 > Ralink 5390 * laptop #3 > not sure on the model but it's Intel if I'm not mistaken -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c2 Vincent Untz <vuntz@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |matty.fong@gmail.com --- Comment #2 from Vincent Untz <vuntz@suse.com> 2011-11-24 17:06:51 UTC --- Can you still see this? If yes, can you try with another OS? Or with ifup instead of NetworkManager? Wifi works perfectly fine here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c3 Umberto Soprano <soprano@chello.at> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |soprano@chello.at --- Comment #3 from Umberto Soprano <soprano@chello.at> 2011-12-19 08:35:19 UTC --- I have the same problem. After updating to 12.1 WIFI occasionally drops. I have also the problem that at boot-up I'm always asked to re-enter the WPA password. On 11.4 was working perfectly, fast and reliable. Now it even takes some time to connect. Laptop: Lenovo W510 WIFI: Intel 4965 driver: iwlagn -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c4 --- Comment #4 from Umberto Soprano <soprano@chello.at> 2011-12-19 08:37:55 UTC --- Just to clarify: WI-FI doesn't really drop, it's still connected to the router, but there's no data transfer, as described by Matt Fong. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c5 Li Bin <bili@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bili@suse.com --- Comment #5 from Li Bin <bili@suse.com> 2011-12-19 11:02:30 UTC --- (In reply to comment #4)
Just to clarify: WI-FI doesn't really drop, it's still connected to the router, but there's no data transfer, as described by Matt Fong.
Could you attach your /var/log/wpa_supplicant.log? And also could capture the wireless card's packet with tcpdump or wireshark when you use the wireless card, when you reproduce again, attach the saved file. That maybe helpful. Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c6 --- Comment #6 from Umberto Soprano <soprano@chello.at> 2011-12-19 11:20:14 UTC --- Next time I have the connection dropping I'll try to dump packets. Meanwhile, some input for the other problem (slow to connect to the router at startup). Just after startup, I had a disconnection: *** Trying to authenticate with 00:1b:2f:e3:14:0c (SSID='Pizza Connection2' freq=2462 MHz) Trying to associate with 00:1b:2f:e3:14:0c (SSID='Pizza Connection2' freq=2462 MHz) Associated with 00:1b:2f:e3:14:0c WPA: Key negotiation completed with 00:1b:2f:e3:14:0c [PTK=TKIP GTK=TKIP] CTRL-EVENT-CONNECTED - Connection to 00:1b:2f:e3:14:0c completed (reauth) [id=0 id_str=] CTRL-EVENT-DISCONNECTED bssid=00:00:00:00:00:00 reason=3 *** then, after 1 minute, finally connected: *** Trying to authenticate with 00:1b:2f:e3:14:0c (SSID='Pizza Connection2' freq=2462 MHz) Trying to associate with 00:1b:2f:e3:14:0c (SSID='Pizza Connection2' freq=2462 MHz) Associated with 00:1b:2f:e3:14:0c WPA: Key negotiation completed with 00:1b:2f:e3:14:0c [PTK=TKIP GTK=TKIP] CTRL-EVENT-CONNECTED - Connection to 00:1b:2f:e3:14:0c completed (auth) [id=0 id_str=] *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c7 --- Comment #7 from Umberto Soprano <soprano@chello.at> 2011-12-19 12:28:06 UTC --- OK, I had the drop again. Unfortunately I was not able to attach the logs from wireshark (when I click on Submit nothing happens), but what I found out is that when the connection doesn't work it's seems to have a continuous loop on a ARP request, resulting in an infinite logs like the following: IntelCor_99:98:74 Broadcast ARP Who has 192.168.1.1? Tell 192.168.1.8 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c8 --- Comment #8 from Umberto Soprano <soprano@chello.at> 2011-12-19 12:32:56 UTC --- When I disable/re-enable WIFI and look to the logs I noticed that the same ARP request has another source (corresponding to my Netgear router), instead of "IntelCor", and no loop or hangs: Netgear_e3:14:0c Broadcast ARP Who has 192.168.1.8? Tell 192.168.1.1 does this rings a bell ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c9 --- Comment #9 from Umberto Soprano <soprano@chello.at> 2011-12-19 12:51:01 UTC --- Going deeper... In the "good" working logs, I have a response for the ARP request, as follows: IntelCor_99:98:74 Broadcast ARP Who has 192.168.1.1? Tell 192.168.1.8 Netgear_e3:14:0c IntelCor_99:98:74 ARP 192.168.1.1 is at 00:1b:2f:e3:14:0c while in the "bad" one, the hanging one, there's no such response, and it loops forever on: IntelCor_99:98:74 Broadcast ARP Who has 192.168.1.1? Tell 192.168.1.8 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c10 --- Comment #10 from Umberto Soprano <soprano@chello.at> 2012-01-02 11:18:07 UTC --- Switched to KDE and this problem seems to have disappeared. It seems to be related somehow to Gnome. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c11 Darren Freeman <dfreeman@ieee.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dfreeman@ieee.org --- Comment #11 from Darren Freeman <dfreeman@ieee.org> 2012-03-04 12:55:13 UTC --- I believe I have had the same problem on openSUSE 11.2 (64-bit), and am still having it on 12.1 (64-bit). Using a Dell Studio 1537 laptop. The WiFi drops out under heavy load and it asks for the password again (repeatedly). The only way to get it to reconnect to the access point is to close the password request and try to reconnect through network manager. Often this too will fail, and I have to disable wireless (either through network manager, or using the switch on the side of the chassis, which appears to do the same thing) and re-enable it. Often this will also fail, and I have to issue "service network restart" at the console (and usually kill knetworkmanager and run it again). Finally, sometimes I have to restart the computer. This is why I keep a spare zd1211 USB dongle to fall back on. But it experiences the same problem, so it just extends the time before a reboot. I am about to submit a bug related to ESSID having an apostrophe (') in it. Perhaps this is related, but probably not. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c12 --- Comment #12 from Darren Freeman <dfreeman@ieee.org> 2012-03-04 12:57:17 UTC --- BTW, my signal strength is very low. My other machine also drops out, even under Windows. But under Windows it lets me connect again without any hassles. So it's possible this bug is only experienced by users in weak signal situations. Perhaps it can be reproduced by unplugging the antenna (if there is one) or by covering the dongle with metal foil. It should drop off the network and trigger a bug which prevents you from getting back on without having to restart things. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=728530 https://bugzilla.novell.com/show_bug.cgi?id=728530#c13 Dominique Leuenberger <dimstar@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|matty.fong@gmail.com | Resolution| |NORESPONSE --- Comment #13 from Dominique Leuenberger <dimstar@opensuse.org> 2013-09-29 17:48:06 UTC --- Dear Reporter, Thank you for taking the time to report this bug and helping to make openSUSE better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in openSUSE since the time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a current, supported openSUSE version. When you test it and it is still an issue, kindly reopen this bug and move it to the tested version of openSUSE. Truly yours. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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