[Bug 220389] New: Image distorted on LCD monitor Dell 1907FPt
https://bugzilla.novell.com/show_bug.cgi?id=220389 Summary: Image distorted on LCD monitor Dell 1907FPt Product: openSUSE 10.2 Version: Beta 2 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: SaX2 AssignedTo: ms@novell.com ReportedBy: silviu.marin-caea@otpbank.ro QAContact: qa@suse.de During installation the image is right, but after installation the picture is elongated vertically, about 1/3 of the upper part of the desktop is not displayed. This is not a monitor adjustment problem. The solution is to select a generic LCD 1280x1024x60 Hz monitor in sax. I'll attach the Windows .inf driver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #1 from silviu.marin-caea@otpbank.ro 2006-11-13 06:17 MST ------- Created an attachment (id=104935) --> (https://bugzilla.novell.com/attachment.cgi?id=104935&action=view) Windows .inf driver from Dell -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |silviu.marin-caea@otpbank.ro ------- Comment #2 from ms@novell.com 2006-11-13 06:23 MST ------- If you don't mind call: init 3 cp /etc/X11/xorg.conf /etc/X11/xorg.conf.saved sax2 -r -a ---> send me the file /etc/X11/xorg.conf ---> send me the file /var/log/SaX.log Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #3 from silviu.marin-caea@otpbank.ro 2006-11-13 07:40 MST ------- Created an attachment (id=104959) --> (https://bugzilla.novell.com/attachment.cgi?id=104959&action=view) xorg.conf -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #4 from silviu.marin-caea@otpbank.ro 2006-11-13 07:41 MST ------- Created an attachment (id=104960) --> (https://bugzilla.novell.com/attachment.cgi?id=104960&action=view) sax.log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ms@novell.com AssignedTo|ms@novell.com |sndirsch@novell.com Status|NEEDINFO |NEW Info Provider|silviu.marin-caea@otpbank.ro| ------- Comment #5 from ms@novell.com 2006-11-14 08:33 MST ------- Hmm the .inf information is the same as we detect: Section "Monitor" DisplaySize 376 301 HorizSync 30-81 Identifier "Monitor[0]" ModelName "DELL 1907FP" Option "DPMS" VendorName "DEL" VertRefresh 43-76 UseModes "Modes[0]" EndSection Section "Modes" Identifier "Modes[0]" Modeline "1280x1024" 106.97 1280 1360 1496 1712 1024 1025 1028 1059 ... The mode is a 60Hz mode whereas the max bandwidth of the monitor is 108Mhz so this all looks good to me. I don't know why the radeon driver wasn't able to display the picture correctly. Could you provide a Xorg log file using the xorg.conf you attached to this bugreport ? Just copy the file to for example /tmp/myxorg.conf now call: X -xf86config /tmp/myxorg.conf :22 you should now see again the broken display, showed as a gray screen with the X mouse cursor. Kill the server with Ctrl-Alt-BackSpace and send us the file /var/log/Xorg.22.log Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 sndirsch@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |silviu.marin-caea@otpbank.ro -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #6 from silviu.marin-caea@otpbank.ro 2006-11-15 01:03 MST ------- Created an attachment (id=105318) --> (https://bugzilla.novell.com/attachment.cgi?id=105318&action=view) xorg.log for the distorted picture -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #7 from silviu.marin-caea@otpbank.ro 2006-11-15 01:03 MST ------- Created an attachment (id=105319) --> (https://bugzilla.novell.com/attachment.cgi?id=105319&action=view) xorg.log for the correct picture -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #8 from sndirsch@novell.com 2006-11-15 02:32 MST ------- Both logfiles for the radeon driver. So you were able to fix this issue with a different xorg.conf? Could you attach it? The xorg.conf for the distorted picture is the one of comment #3, right? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #9 from silviu.marin-caea@otpbank.ro 2006-11-15 02:42 MST ------- Created an attachment (id=105338) --> (https://bugzilla.novell.com/attachment.cgi?id=105338&action=view) xorg.conf correct picture (generic LCD 1280x1024x60 Hz) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 silviu.marin-caea@otpbank.ro changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #104959|xorg.conf |xorg.conf for the distorted picture description| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #10 from silviu.marin-caea@otpbank.ro 2006-11-15 02:46 MST ------- (From update of attachment 104959) xorg.conf for the distorted picture -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #11 from sndirsch@novell.com 2006-11-15 02:52 MST ------- So the fix is to use VertRefresh 50-60 (instead of 43-76 as detected) in your "bad" xorg.conf? Could you check this? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #12 from silviu.marin-caea@otpbank.ro 2006-11-15 04:04 MST ------- No difference, picture is still distorted. Is the VertRefresh change supposed to be enough? Shouldn't be something changed in modelines (not sure, never tried too hard to understand these things)? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #13 from sndirsch@novell.com 2006-11-15 04:10 MST ------- Ok. I would have expected this would be enough. Anyway. Also add the new modeline (this should be one line, stupid Bugzillla): Modeline "1280x1024" 108.0 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #14 from silviu.marin-caea@otpbank.ro 2006-11-15 06:39 MST ------- It works with this modeline. I even put VertRefresh back to detected values (43-76) and it still works. This is how it looks: Section "Monitor" DisplaySize 376 301 HorizSync 30-81 Identifier "Monitor[0]" ModelName "DELL 1907FP" Option "DPMS" VendorName "DEL" VertRefresh 43-76 UseModes "Modes[0]" EndSection Section "Modes" Identifier "Modes[0]" Modeline "1280x1024" 106.97 1280 1360 1496 1712 1024 1025 1028 1059 Modeline "1280x1024" 108.0 1280 1328 1440 1688 1024 1025 1028 1066 +HSync +Vsync # Modeline "1280x1024" 87.75 1280 1328 1360 1440 1024 1027 1034 1053 +HSync -Vsync -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 sndirsch@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|silviu.marin-caea@otpbank.ro| Resolution| |WONTFIX ------- Comment #15 from sndirsch@novell.com 2006-11-15 06:56 MST ------- Looks like your monitor can only handle the 60 Hz modeline (108.0 ...), but neither the 67Hz modeline (106.97 ...) nor the 57Hz modeline (87.75 ...) although this is inside the specs of this monitor. Seems the monitor can only be driven by 60 Hz modelines. Unfortunately we cannot fix broken hardware. ==> WONTFIX (you know a workaround for this issue, so this should be ok for you IMHO) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #16 from silviu.marin-caea@otpbank.ro 2006-11-15 07:14 MST ------- I file bugs even if I know how to work around them. I do that so other people don't have to know those workarounds. It's not just about me. There must be a number >1 of people that have this model of Dell monitor and run SUSE. BTW, I have just remembered, 10.1 didn't have this problem. If Dell sells crappy monitors, I will write to them. 1907FPt is not cheap (19" LCD). Technically, is anything that even Dell could do? Monitors can't be "reflashed" AFAIK. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #17 from silviu.marin-caea@otpbank.ro 2006-11-15 07:17 MST ------- I have a few coleagues with the same type of machine and monitor as mine and they run 10.1. I'll get xorg.conf from one of them. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #18 from ms@novell.com 2006-11-15 07:26 MST ------- I think we can fix this with an entry in the CDB. I added the following to the CDB +#============================================== +# 1907FPT +#---------------------------------------------- +DELL:1907FPT { + DDC=DEL4014 + Option=DPMS + Hsync=30-81 + Modeline="1280x1024" 108.0 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync + Resolution=1280x1024 + Vsync=43-60 +} this should fix the problem -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #19 from ms@novell.com 2006-11-15 07:28 MST ------- But these DELL monitors as well as the machines are bad hardware. The specs show that very detailed and the fact that it only works reliable on a specific timing is always a good reason for not buying it. There are several special DELL entries in the database so believe me it is crappy hardware, I'm sorry to say it like that but it's true -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #20 from sndirsch@novell.com 2006-11-15 07:28 MST ------- It might be possible to overwrite the given monitor values. Marcus could comment on this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #21 from sndirsch@novell.com 2006-11-15 07:29 MST ------- I didn't know that you can even provide special modelines for a monitor. The proposal looks good to me. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #22 from ms@novell.com 2006-11-15 07:36 MST ------- I always would like to prevent that because this modeline is only out of a bunch of others and I cannot guaranty that the X-Server will use the modeline. Well in this case it was tested that this line was used so I'm pretty sure the entry will fix the bug -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220389 ------- Comment #23 from silviu.marin-caea@otpbank.ro 2006-11-16 00:59 MST ------- Created an attachment (id=105565) --> (https://bugzilla.novell.com/attachment.cgi?id=105565&action=view) xorg.conf from SUSE 10.1 on an identical system. Picture is displayed correctly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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