[Bug 836921] New: Frequent firmware reload on Intel 4965 led to slow connection
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c0 Summary: Frequent firmware reload on Intel 4965 led to slow connection Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: openSUSE 12.3 Status: NEW Severity: Critical Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: kvoz123@gmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Opera/9.80 (X11; Linux x86_64) Presto/2.12.388 Version/12.16 After upgrade to last kernel, I discovered slow or/and not reliable connection to my wireless APs (both at office and home). 'dmesg' output has lines [12566.937763] Copyright(c) 2003-2012 Intel Corporation [12716.890774] iwl4965 0000:03:00.0: Microcode SW error detected. Restarting 0x82000000. [12716.890779] iwl4965 0000:03:00.0: Loaded firmware version: 228.61.2.24 [12716.890794] iwl4965 0000:03:00.0: Start IWL Error Log Dump: [12716.890797] iwl4965 0000:03:00.0: Status: 0x000213E4, count: 5 [12716.890942] iwl4965 0000:03:00.0: Desc Time data1 data2 line [12716.890945] iwl4965 0000:03:00.0: FH49_ERROR (0x000C) 2619341811 0x00000008 0x03130000 208 [12716.890947] iwl4965 0000:03:00.0: pc blink1 blink2 ilink1 ilink2 hcmd [12716.890949] iwl4965 0000:03:00.0: 0x0046C 0x07A10 0x004C2 0x006DE 0x07A50 0x4970048 [12716.890951] iwl4965 0000:03:00.0: FH register values: [12716.890964] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_STTS_WPTR_REG: 0X133f4c00 [12716.890977] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0134cda0 [12716.890990] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_WPTR: 0X00000050 [12716.891003] iwl4965 0000:03:00.0: FH49_MEM_RCSR_CHNL0_CONFIG_REG: 0X00819000 [12716.891017] iwl4965 0000:03:00.0: FH49_MEM_RSSR_SHARED_CTRL_REG: 0X0000003c [12716.891030] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_STATUS_REG: 0X03130000 [12716.891043] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000 [12716.891056] iwl4965 0000:03:00.0: FH49_TSSR_TX_STATUS_REG: 0X07ff0002 [12716.891069] iwl4965 0000:03:00.0: FH49_TSSR_TX_ERROR_REG: 0X00000000 [12716.891158] ieee80211 phy0: Hardware restart was requested (they repeat very frequently). It brings interruption of large downloads or (at best) their slowness. Reproducible: Always Steps to Reproduce: 1. Boot system 2. Wait for 10 min 3. Look at dmesg output Actual Results: System works, Expected Results: [12566.937763] Copyright(c) 2003-2012 Intel Corporation [12716.890774] iwl4965 0000:03:00.0: Microcode SW error detected. Restarting 0x82000000. [12716.890779] iwl4965 0000:03:00.0: Loaded firmware version: 228.61.2.24 [12716.890794] iwl4965 0000:03:00.0: Start IWL Error Log Dump: [12716.890797] iwl4965 0000:03:00.0: Status: 0x000213E4, count: 5 [12716.890942] iwl4965 0000:03:00.0: Desc Time data1 data2 line [12716.890945] iwl4965 0000:03:00.0: FH49_ERROR (0x000C) 2619341811 0x00000008 0x03130000 208 [12716.890947] iwl4965 0000:03:00.0: pc blink1 blink2 ilink1 ilink2 hcmd [12716.890949] iwl4965 0000:03:00.0: 0x0046C 0x07A10 0x004C2 0x006DE 0x07A50 0x4970048 [12716.890951] iwl4965 0000:03:00.0: FH register values: [12716.890964] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_STTS_WPTR_REG: 0X133f4c00 [12716.890977] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0134cda0 [12716.890990] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_WPTR: 0X00000050 [12716.891003] iwl4965 0000:03:00.0: FH49_MEM_RCSR_CHNL0_CONFIG_REG: 0X00819000 [12716.891017] iwl4965 0000:03:00.0: FH49_MEM_RSSR_SHARED_CTRL_REG: 0X0000003c [12716.891030] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_STATUS_REG: 0X03130000 [12716.891043] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000 [12716.891056] iwl4965 0000:03:00.0: FH49_TSSR_TX_STATUS_REG: 0X07ff0002 [12716.891069] iwl4965 0000:03:00.0: FH49_TSSR_TX_ERROR_REG: 0X00000000 [12716.891158] ieee80211 phy0: Hardware restart was requested I tracked this problem for several years ago appearance. It seems that it is specific to bug or mutual incompatibility between some specific kernel and driver/firmware. Problem has appeared before in RHEL, Mint, Ubuntu and openSuSe, starting from about 2007. Some versions were free from it. I observed this problem after last upgrade, to version 3.7.10-1.16-desktop #1 SMP PREEMPT Fri May 31 20:21:23 UTC 2013 (97c14ba) x86_64 x86_64 x86_64 GNU/Linux -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c FeiXiang Zhang <fxzhang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c Jeff Mahoney <jeffm@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.pr |jlee@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c Alberto Planas Dominguez <aplanas@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status Whiteboard| | SILVER -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c1 Joey Lee <jlee@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jlee@suse.com |machen@suse.com --- Comment #1 from Joey Lee <jlee@suse.com> 2013-09-25 12:28:46 UTC --- Assign to Matt Chen for this is wifi issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c2 Matt Chen <machen@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |kvoz123@gmail.com --- Comment #2 from Matt Chen <machen@suse.com> 2013-09-26 12:18:07 CST --- Please download the package[1] and install to test. See if the issue is still. [1] http://download.opensuse.org/repositories/home:/matt680209:/wireless/openSUS... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c3 Volodymyr Kruglov <kvoz123@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|kvoz123@gmail.com | --- Comment #3 from Volodymyr Kruglov <kvoz123@gmail.com> 2013-09-27 04:48:49 UTC --- (In reply to comment #2)
Please download the package[1] and install to test. See if the issue is still.
[1] http://download.opensuse.org/repositories/home:/matt680209:/wireless/openSUS...
I have installed your package. This bug appear, not so frequently (see extract below)). -------------------------------------------------------------------------- 412.869861] iwl4965 0000:03:00.0: Microcode SW error detected. Restarting 0x82000000. [ 412.869867] iwl4965 0000:03:00.0: Loaded firmware version: 228.61.2.24 [ 412.869882] iwl4965 0000:03:00.0: Start IWL Error Log Dump: [ 412.869884] iwl4965 0000:03:00.0: Status: 0x000213E4, count: 5 [ 412.870053] iwl4965 0000:03:00.0: Desc Time data1 data2 line [ 412.870056] iwl4965 0000:03:00.0: FH49_ERROR (0x000C) 1661571581 0x00000008 0x03130000 208 [ 412.870058] iwl4965 0000:03:00.0: pc blink1 blink2 ilink1 ilink2 hcmd [ 412.870060] iwl4965 0000:03:00.0: 0x0046C 0x07A10 0x004C2 0x006DA 0x07A5A 0x2B0001C [ 412.870062] iwl4965 0000:03:00.0: FH register values: [ 412.870076] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_STTS_WPTR_REG: 0X132c1e00 [ 412.870090] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0133bfe0 [ 412.870103] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_WPTR: 0X000000f8 [ 412.870117] iwl4965 0000:03:00.0: FH49_MEM_RCSR_CHNL0_CONFIG_REG: 0X00819000 [ 412.870131] iwl4965 0000:03:00.0: FH49_MEM_RSSR_SHARED_CTRL_REG: 0X0000003c [ 412.870144] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_STATUS_REG: 0X03130000 [ 412.870158] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000 [ 412.870171] iwl4965 0000:03:00.0: FH49_TSSR_TX_STATUS_REG: 0X07ff0002 [ 412.870185] iwl4965 0000:03:00.0: FH49_TSSR_TX_ERROR_REG: 0X00000000 [ 412.870282] ieee80211 phy0: Hardware restart was requested [ 501.550517] iwl4965 0000:03:00.0: Microcode SW error detected. Restarting 0x82000000. [ 501.550522] iwl4965 0000:03:00.0: Loaded firmware version: 228.61.2.24 [ 501.550536] iwl4965 0000:03:00.0: Start IWL Error Log Dump: [ 501.550538] iwl4965 0000:03:00.0: Status: 0x000213E4, count: 5 [ 501.550683] iwl4965 0000:03:00.0: Desc Time data1 data2 line [ 501.550686] iwl4965 0000:03:00.0: FH49_ERROR (0x000C) 1750252636 0x00000008 0x03130000 208 [ 501.550688] iwl4965 0000:03:00.0: pc blink1 blink2 ilink1 ilink2 hcmd [ 501.550690] iwl4965 0000:03:00.0: 0x0046C 0x07A10 0x004C2 0x006DE 0x07A54 0x21B001C [ 501.550692] iwl4965 0000:03:00.0: FH register values: [ 501.550706] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_STTS_WPTR_REG: 0X132c1e00 [ 501.550719] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0133bfe0 [ 501.550732] iwl4965 0000:03:00.0: FH49_RSCSR_CHNL0_WPTR: 0X00000000 [ 501.550745] iwl4965 0000:03:00.0: FH49_MEM_RCSR_CHNL0_CONFIG_REG: 0X00819000 [ 501.550758] iwl4965 0000:03:00.0: FH49_MEM_RSSR_SHARED_CTRL_REG: 0X0000003c [ 501.550771] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_STATUS_REG: 0X03130000 [ 501.550784] iwl4965 0000:03:00.0: FH49_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000 [ 501.550797] iwl4965 0000:03:00.0: FH49_TSSR_TX_STATUS_REG: 0X07ff0002 [ 501.550810] iwl4965 0000:03:00.0: FH49_TSSR_TX_ERROR_REG: 0X00000000 [ 501.550898] ieee80211 phy0: Hardware restart was requested -------------------------------------------------------------------------- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c4 Matt Chen <machen@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |kvoz123@gmail.com --- Comment #4 from Matt Chen <machen@suse.com> 2013-10-01 14:45:54 CST --- This would be firmware issue. Would you please provide what version of iwlwifi-4965-*.ucode in your /lib/firmware ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c5 --- Comment #5 from Volodymyr Kruglov <kvoz123@gmail.com> 2013-10-01 07:17:03 UTC --- 228.61.2.24 (see version from previous listing). ll /lib/firmware/*4965* -rw-r--r-- 1 root root 187608 Jul 29 18:07 iwlwifi-4965-1.ucode -rw-r--r-- 1 root root 187972 Jul 29 00:39 iwlwifi-4965-2.ucode -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c6 Matt Chen <machen@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|kvoz123@gmail.com | --- Comment #6 from Matt Chen <machen@suse.com> 2013-10-01 16:06:15 CST --- OK, I see. I will report to upstream, see how upstream answer this issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c7 --- Comment #7 from Matt Chen <machen@suse.com> 2013-10-22 14:40:14 CST --- Looks like no response so far from upstream..:( This would be firmware issue so that we can not do anything to it but wait for upstream's response... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c8 Jeffrey Cheung <jcheung@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |CLOSED CC| |jcheung@suse.com Resolution| |INVALID --- Comment #8 from Jeffrey Cheung <jcheung@suse.com> 2013-11-28 09:15:28 UTC --- Closed for invalid as this is HW firmware issue. Just suggest to perform update openSUSE 12.3 periodically to get any new firmware or try on openSUSE 13.1 GA. Feel free to reopen if having any further issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=836921 https://bugzilla.novell.com/show_bug.cgi?id=836921#c Volodymyr Kruglov <kvoz123@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |855535 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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