[Bug 443143] New: System hangs during boot trying to access harddrive
https://bugzilla.novell.com/show_bug.cgi?id=443143 Summary: System hangs during boot trying to access harddrive Product: openSUSE 11.1 Version: Beta4 Platform: x86 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: zinser@zinser.no-ip.info QAContact: qa@suse.de Found By: --- Problem occurs with a notebook: product: N80Vm vendor: ASUSTeK Computer Inc. *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 204 (08/12/2008) size: 64KiB capacity: 960KiB capabilities: isa pci pnp upgrade shadowing escd cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int17printer int10video acpi usb smartbattery biosbootspecification netboot *-ide:0 description: IDE interface product: ICH9M/M-E 2 port SATA IDE Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 logical name: scsi1 version: 03 width: 32 bits clock: 66MHz capabilities: ide pm bus_master cap_list emulated configuration: driver=ata_piix latency=0 module=ata_piix *-disk description: ATA Disk product: ST9320320AS vendor: Seagate physical id: 0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 0303 serial: 5SX0YCRH size: 298GiB (320GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=d50fcf61 when the system tries to mount the disk partitions during the boot process, it just hangs and eventually times out. The problem happens when in the BIOS IDE settings is switched to "Enhanced". Boot does work when IDE settings is set to "Compatible". The problem is that Vista BSODs in mode "Compatible", so to switch between Linux and Windows one has to fiddle with the BIOS settings now all the time. (Note: Yes, I know, getting rid of Windows would solve the issue, unfortunatly this is not an option since the university my wife works at does require Windows on th system). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |teheo@novell.com Severity|Normal |Major -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c1 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #1 from Tejun Heo <teheo@novell.com> 2008-11-09 20:50:25 MST --- There's a command console on vc2 (ctrl-alt-f2). After the installation hangs, switch to vc2. You can set up networking from there (dhcpcd eth0) and then either log in to remote machine or start sshd after setting up root password. Can you please fetch /var/log/boot.msg and the outputs of "lspci -nn" and "dmesg" and post them here? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c2 --- Comment #2 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-11 20:19:51 MST --- Sorry for the late answer, was busy with a software rollout in the office yesterday and did not have time to tinker with the notebook of my wife. Just to make sure we are on the same page. The notebook is installed with Beta 4 (+ current patches). The problem happens during boot of the installed system with IDE mode in BIOS set to enhanced. The error messge during boot is Could not find /dev/disk/by-id/ata-ST93320320AS-S5X0YORH-part3 Want me to fall back to /dev/disk/by-id/ata-ST93320320AS-S5X0YORH-part3 (Y/N) Waiting for device /dev/disk/by-id/ata-ST93320320AS-S5X0YORH-part3 to appear ... not found - exiting to /bin/sh Checking in this shell session boot.msg is empty and dmesg and lspci are not supported. I do attach the output of lspci -nn here from the system when it is booted sucessfully with IDE mode in BIOS set to compatible. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c3 --- Comment #3 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-11 20:20:49 MST --- Created an attachment (id=251473) --> (https://bugzilla.novell.com/attachment.cgi?id=251473) Output of lspci -nn (Booted system with BIOS set to IDE mode compatible) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c4 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #4 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-11 20:23:00 MST --- Still learning Bugzilla, forgot to check the "Remove NEEDINFO" box -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c5 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #5 from Tejun Heo <teheo@novell.com> 2008-11-11 20:33:40 MST --- Ah.. okay, it's on an installed system. Can you cd to /dev/disk/by-id and do ls there and see which devices are there? We had a little mix up of determining device names for libata devices during beta phases and it looks like it's what you're seeing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c6 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #6 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-11 21:16:02 MST --- Created an attachment (id=251478) --> (https://bugzilla.novell.com/attachment.cgi?id=251478) Requested output from /dev/disk/by-id Hope I got all the 0's and O's right when I copied the previous error message from the console... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c7 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #7 from Tejun Heo <teheo@novell.com> 2008-11-11 21:27:39 MST --- Hmm... this is strange. The machine will boot fine if you update /boot/grub/menu.lst and /etc/fstab to use ata-ST9320320AS_5SX0YCRH-part3 (or /dev/sda3 if you prefer). How come the installation is using different device ID? Can you please boot into the system by fixing up menu.lst and fstab and then report the result of "hdparm -I /dev/sda"? This is a clean install, right? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c8 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #8 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-14 20:18:30 MST --- Created an attachment (id=252440) --> (https://bugzilla.novell.com/attachment.cgi?id=252440) Zip file with config, hdparm and "screen shots" Hello, Installation history: Beta 3 from DVD (needed to switch to compatible mode in BIOS to get the install to complete). This was a "clean" install (new notebook). Beta 4 and (and now Beta 5) have been updates using zypper from Factory. It seems I still have not explained the problem sufficiently, so I shall try again. No changes in /boot/grub/menu.lst or fstab (both are part of the attached Zip file) are required to make the system boot. The files do already contain the disk spec you suggested in your last comment. What is needed is to switch the IDE mode in the BIOS from "Enhanced" to "Compatible". Without any other changes to system files the system is bootable to Linux then (but not to Windows, which does BSOD in "Compatible" mode and insists on "Enhanced" mode). The attached Zip file contains (picture) screen shots of the BIOS screen. It also contains (a slightly blurry) screen shot showing what happens during the boot. The system actually starts to boot successfully and configures e.g. USB devices, but is unsucessfull to mount the disk. Also included is the requested output from hdparm (in "Compatible" mode obviously). I should be able to react quicker over the weekend, since my wife and I are not at work ;-) Greetings, Martin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c9 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #9 from Tejun Heo <teheo@novell.com> 2008-11-15 21:40:26 MST --- Upto beta 5, we had problems with driver priority (now fixed in FACTORY and rc1 will be okay) and it seems you've hit the problem. Can you please try a clean install w/ "brokenmodules=piix,ide-generic" and see whether it works? In compatible mode, ide-generic (which is prioritized over all libata drivers due to missing modules.order support) will grab the ATA controller but it won't be able to detect all the devices and that probably is causing your problem. If you're comfortable hacking around, instead of reinstall, you can boot with an installation media, mount the root partition from command console and regenerate initrd w/ ata_piix instead of ide-generic and piix (edit /etc/sysconfig/kernel and mkinitrd). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c10 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #10 from Martin Zinser <zinser@zinser.no-ip.info> 2008-11-16 19:14:38 MST --- Created an attachment (id=252522) --> (https://bugzilla.novell.com/attachment.cgi?id=252522) /etc/sysconfig/kernel Hello Tejun, here are my latest results: a.) Upgraded to the latest packages with zypper up -t package -r Factory , that added many updates to Yast and a little kde3, but nothing that seemed relevant to this bug. Behaviour has not changed after the update. b.) So I considered some hacking and in preparation for this checked the contents of /etc/sysconfig/kernel (attached also to this message). This does not contain either piix or ide_generic, so that shortend the hacking session considerably, but also did not provide a solution either. Anything else I can do to help hunt down this problem? Greetings, Martin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c11 --- Comment #11 from Tejun Heo <teheo@novell.com> 2008-11-16 20:17:45 MST --- Please remove pata_acpi, ata_generic and ide_pci_generic. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c12 joerg liebers <joerglie@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |joerglie@gmail.com --- Comment #12 from joerg liebers <joerglie@gmail.com> 2008-12-19 04:19:49 MST --- *** Bug 457125 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=457125 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c13 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #13 from Tejun Heo <teheo@novell.com> 2008-12-21 21:11:35 MST --- Martin, can you please test the final media? This should have been resolved there. Joerg, do you see the problem on the final too? If so, can you please do the following with the netinstall iso or DVD? 1. Boot it and wait till it fail. 2. Switch to vc9 (ctrl-alt-f9), it will give you a command console. 3. Plug in a USB stick. dmesg should show you which device node it got assigned. 4. mount it under /mnt - "mount /dev/sdX1 /mnt" 5. cp /var/log/boot.msg /mnt; lspci -nn > /mnt/lspci.out; dmesg > /mnt/dmesg.out 6. umount /mnt 7. Post the three files here. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User jochen.wurster@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c14 Jochen Wurster <jochen.wurster@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jochen.wurster@web.de Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #14 from Jochen Wurster <jochen.wurster@web.de> 2009-01-08 06:00:14 MST --- Had the same problem after a Factory update. The system says waiting for device /dev/disk/xxx to appear. Then waiting for /dev/hda7 to appear both fails. I could fix the problem with a different kernel. The default kernel lacks module support for filesystem reiserfs, which is supported by the pae kernel. So the bug is that update selects the wrong kernel for systems with reiserfs. Some info: joe@joe:/lib/modules/2.6.27.7-9-default> find . | grep reiser joe@joe:/lib/modules/2.6.27.7-9-default> cd ../2.6.27.7-9-pae/ joe@joe:/lib/modules/2.6.27.7-9-pae> find . | grep reiser /kernel/fs/reiserfs /kernel/fs/reiserfs/reiserfs.ko joe@joe:/lib/modules/2.6.27.7-9-pae> /etc/fstab: /dev/hda7 / reiserfs defaults 1 1 /dev/hda5 /boot ext2 defaults 1 2 /dev/hda6 swap swap pri=42 0 0 proc /proc proc defaults 0 0 sysfs /sys sysfs noauto 0 0 devpts /dev/pts devpts mode=0620,gid=5 0 0 /boot/grub/menu.lst: (The first two sections fail to boot. The third works) # Modified by YaST2. Last modification on Wed Jan 7 16:02:52 CET 2009 default 2 timeout 8 gfxmenu (hd0,4)/message ###Don't change this comment - YaST2 identifier: Original name: linux### title SUSE LINUX root (hd0,4) kernel /vmlinuz root=/dev/disk/by-id/ata-HDS722516VLAT20_VNR4GEC4G5KSYK-part7 resume=/dev/disk/by-id/ata-HDS722516VLAT20_VNR4GEC4G5KSYK-part6 splash=silent showopts vga=0x31a initrd /initrd ###Don't change this comment - YaST2 identifier: Original name: failsafe### title Failsafe -- SUSE LINUX root (hd0,4) kernel /vmlinuz root=/dev/disk/by-id/ata-HDS722516VLAT20_VNR4GEC4G5KSYK-part7 showopts ide=nodma apm=off noresume nosmp maxcpus=0 edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 x11failsafe vga=0x31a initrd /initrd title Working Linux root (hd0,4) kernel /vmlinuz-2.6.27.7-9-pae root=/dev/hda7 initrd /initrd-2.6.27.7-9-pae title Windows root (hd0,0) makeactive chainloader +1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User jochen.wurster@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c15 --- Comment #15 from Jochen Wurster <jochen.wurster@web.de> 2009-01-08 06:07:36 MST --- vmlinuz symlinks to vmlinuz-2.6.27.7-9-default -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c16 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #16 from Tejun Heo <teheo@novell.com> 2009-01-13 22:18:37 MST --- Martin, does the final 11.1 work properly? Can you please try to do a clean install and report how it went? Jochen, you're seeing a different problem && i386 default kernel does have reiserfs module enabled on SL111. Don't know what went wrong with the kernel you used there tho. Can you please file a separate bug report? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c17 --- Comment #17 from joerg liebers <joerglie@gmail.com> 2009-01-14 08:42:48 MST --- 11.1 final does not work for my computer. I tried to get boot.msg, lspci and dmesg in the way described above but the DVD hangs at a point where no lspci and dmsg commands are available. So I tried the net install, this took about 15 min to boot but I could get the files but i was not able to mount the usb stick so I scp'ed the files to an other machine. the files are attached. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c18 --- Comment #18 from joerg liebers <joerglie@gmail.com> 2009-01-14 08:43:55 MST --- Created an attachment (id=265032) --> (https://bugzilla.novell.com/attachment.cgi?id=265032) dmesg -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c19 --- Comment #19 from joerg liebers <joerglie@gmail.com> 2009-01-14 08:44:25 MST --- Created an attachment (id=265033) --> (https://bugzilla.novell.com/attachment.cgi?id=265033) boot.msg -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c20 --- Comment #20 from joerg liebers <joerglie@gmail.com> 2009-01-14 08:45:00 MST --- Created an attachment (id=265034) --> (https://bugzilla.novell.com/attachment.cgi?id=265034) lspci -nn -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c21 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|zinser@zinser.no-ip.info |joerglie@gmail.com --- Comment #21 from Tejun Heo <teheo@novell.com> 2009-01-14 19:32:54 MST --- Thanks for testing Joerg but from the posted logs, the kernel seems to have probed the harddisk and optical drive fine. It had to clear spurious IRQs but after that all the probing and initialization went fine. Can you please... 1. Try to access the harddrive or cdrom from the netboot console and see how it works? 2. Netinstall the system and see whether things work? And if not please report the logs. 3. Can you explain in detail how and when the installation DVD failed? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User joerglie@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c22 --- Comment #22 from joerg liebers <joerglie@gmail.com> 2009-01-15 09:17:55 MST --- Hey Tejun, the behavior is exactly the same as I already detailed in bug 457125 using RC1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c23 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|joerglie@gmail.com |zinser@zinser.no-ip.info --- Comment #23 from Tejun Heo <teheo@novell.com> 2009-01-16 00:55:49 MST --- Eh... The problem is that I can't see anything wrong with the posted logs which could cause the problem you described over there && it looks like a separate problem. I'm gonna remove the duplicate status and move the attachments to bnc#457125. Let's track it there. Thanks. Setting status to NEEDINFO from Martin. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c24 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Version|Beta 4 |Final Info Provider|zinser@zinser.no-ip.info | --- Comment #24 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-08 19:51:13 MST --- Hello, sorry it took a while, but my wife does need this notebook for her work as a lecturer, so I only get it for invasive testing when the university has a break. As suggested, I performed a wipe of the linux installation on the disk and did a clean install from 11.1 final (actually the DVD from the boxed version, thanks again for sending this to bug reporters!) a.) Install fails while BIOS setting is "enhanced" when it tries to add the repository from the DVD. --> Switch to "Compatible" allows to install After the initial install I updated the system via kupdateapplet with all the latest patches. b.) Boot of the installed system fails in "enhanced" mode with the same errors as reported earlier. --> Switch to "Compatible" allows to boot the system Smolt UUID for relevant HW information is 6748ea39-bb38-4420-8e68-92a90ce5a26e Summary: Unfortunatly 11.1 final does <<not>> fix the problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c25 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #25 from Tejun Heo <teheo@novell.com> 2009-03-11 00:20:19 MST --- Hmm... smolt says now I have to use the pub uuid of pub_f08614ed-2f4d-4789-9ec9-7a6ae294bce6. Anyways, the machine is pretty standard. I'm having difficult time guessing what went wrong without seeing how the device is failing. Can you please do the following? 1. Boot the installation DVD. Proceed to install till the repo addition fails. 2. Press ctrl-alt-f2. It will give you an command console. 3. Plug in a usb stick. "dmesg" will show you which device node it got assigned. 4. Mount the usb stick. "mkdir /mnt/tmp; mount /dev/sdXn /mnt/tmp" 5. "cp /var/log/boot.msg /mnt/tmp; dmesg > /mnt/tmp/dmesg.out; umount /mnt/tmp" 6. Attach the two files here. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c26 --- Comment #26 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-11 07:29:03 MST --- Created an attachment (id=278810) --> (https://bugzilla.novell.com/attachment.cgi?id=278810) Boot Msg from boot with Installation DVD in "enhanced" mode -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c27 --- Comment #27 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-11 07:30:16 MST --- Created an attachment (id=278816) --> (https://bugzilla.novell.com/attachment.cgi?id=278816) Dmesg output from boot with Installation DVD in enhanced mode -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c28 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #28 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-11 07:33:00 MST --- Hello, the requested files have been attaced to this report. Concerning smolt: The ID I've given is from /etc/smolt/uuid I noticed the same message you got about the new pub uuid. Looks like they changed the naming scheme. Should I open another bug to cover this? Greetings, Martin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #278810|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #278816|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c29 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #29 from Tejun Heo <teheo@novell.com> 2009-03-11 20:14:14 MST --- If you specify "libata.force=2:nohrst" on the boot prompt (sans the double quotes), does anything change? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c30 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #30 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-11 20:24:23 MST --- Assuming that you want me to enter this at the "Boot options" line of the Grub screen, then the answer is unfortunatly no, the system still does not boot in IDE "enhanced" mode -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c31 --- Comment #31 from Tejun Heo <teheo@novell.com> 2009-03-11 20:44:47 MST --- Sorry about not being clear. I meant doing it with the installation media and entering the parameter on the isolinux "Boot Options" prompt. Can you please capture the logs as described in comment #25 with the parameter? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c32 --- Comment #32 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-15 09:31:50 MST --- Created an attachment (id=279647) --> (https://bugzilla.novell.com/attachment.cgi?id=279647) Boot.msg and dmesg from installation boot with nohrst -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c33 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zinser@zinser.no-ip.info --- Comment #33 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-15 09:41:02 MST --- Hello, previously attaced zip file contans boot.msg and dmesg from the following setup - Bios setting IDE "Enhanced" - Booted from 11.1 Installation DVD - At the Installation screen, selected "Installation" and entered libata.force=2:nohrst in the line wit hthe boot options - Installation failed trying to add repository from DVD - Got boot.msg and dmesg as instructed earlier in the bug Most probably related to the issue: Pretty much on the first installation screen I switch from English(US) to English(UK), which causes the program to load further information from the DVD. While this eventually still works in "Enhanced" mode it takes much longer (at least 3 to 4 times) than in "Compatible" mode on the same system. Also just to cover all the bases, I do install the x86, not x86-64 version on this notebook. Greetings, Martin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c34 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |zinser@zinser.no-ip.info --- Comment #34 from Tejun Heo <teheo@novell.com> 2009-03-15 20:07:12 MST --- Thanks for testing. Ah... weird. Here's what I know till now. 1. In your BIOS, enhanced means ahci mode while compatible mode means IDE mode, which is a bit unusual as most BIOSen use enhanced/compatible for IDE enhanced/legacy modes. 2. When in ahci mode, detection works fine && the installer is also loading fine (the drive reads data successfully under ahci), but the drive times out a read request after a while and never comes back. It's not too uncommon for ATAPI drives to completely check out after certain failures including media problems, so I would suggest a media problem but compatible mode working doesn't really fit. 3. After installing in compatible mode, you should be able to switch to enhanced mode. The ATAPI device might fail the same way but the disk should work fine and as unique device ID is used to mount file systems, it should just work. Dunno why it's not working yet. So, we're seeing two different problems and I'm a bit lost at the moment. Can you please post /etc/sysconfig/kernel from the installed system? Also, just in case, can you please burn another installation media and see whether the problem persists? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c35 --- Comment #35 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-22 11:25:33 MST --- Created an attachment (id=281084) --> (https://bugzilla.novell.com/attachment.cgi?id=281084) /etc/sysconfig/kernel -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User zinser@zinser.no-ip.info added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c36 Martin Zinser <zinser@zinser.no-ip.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|zinser@zinser.no-ip.info | --- Comment #36 from Martin Zinser <zinser@zinser.no-ip.info> 2009-03-22 11:33:29 MST --- Hello, attached in the previous comment is the requested /etc/sysconfig/kernel . As far as trying another installation medium goes, I am already on at least the third (if not forth). First attempt was a 11.0 final DVD, followed by a late 11.1 beta , (maybe a 11.1 RC ) and now the 11.1 final DVD. The 11.0 final and 11.1 beta/RC were created on different burners and the 11.1 final is the "professional" one from the 11.1 box version. I don't think burning yet another one will change the result. One more thing I tried this morning was upgrading the BIOS on the notebook from version 204 (the factory installed one) to 207 (the current one). Albeit this did not change the behaviour either. Any other ideas? Just to make this clear, I do appreicate all the input you do provide on this issue! Greetings, Martin -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=443143 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=443143#c37 Tejun Heo <teheo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |hare@novell.com Info Provider| |zinser@zinser.no-ip.info --- Comment #37 from Tejun Heo <teheo@novell.com> 2009-03-22 20:38:46 MST --- Please add ahci to INITRD_MODULES in /etc/sysconfig/kernel and run mkinitrd; then, you should be able to switch to ahci and boot into the installed system. Please try that and report how the cdrom works from there. cc'ing Hannes. Hannes, is this from kiwi too? If not, can we please add back the hack to include ata_piix and ahci pairs by default? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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