[Bug 234502] New: Cannot select/mount a USB 3.5' external sata disk to format it.
https://bugzilla.novell.com/show_bug.cgi?id=234502 Summary: Cannot select/mount a USB 3.5' external sata disk to format it. Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: gdoig@pcug.org.au QAContact: qa@suse.de I am not able to select/mount a USB 3.5' external sata disk to format it. Details: - 3.5 External USB enclosure with 160 GB Seagate SATA disk - Connected and plugged in ok, powered on ok. Last few lines of of #dmesg usb 2-2: USB disconnect, address 7 usb 2-2: new full speed USB device using ohci_hcd and address 8 usb 2-2: new device found, idVendor=152d, idProduct=2338 usb 2-2: new device strings: Mfr=1, Product=2, SerialNumber=5 usb 2-2: Product: USB to ATA/ATAPI Bridge usb 2-2: Manufacturer: JMicron usb 2-2: SerialNumber: 152D203380B6 usb 2-2: configuration #1 chosen from 1 choice scsi4 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 8 usb-storage: waiting for device to settle before scanning Vendor: Model: Rev: Type: Direct-Access ANSI SCSI revision: 02 sd 4:0:0:0: Attached scsi disk sda sd 4:0:0:0: Attached scsi generic sg0 type 0 usb-storage: device scan complete ------------- Next I want to use it, but it is not shown by Yast | System | Partitioner at all (as far as I can tell). # dmesg (above) shows it as sda ? What commands do I use, to mount this device ? What commands do I use, to format this device ? What format should I choose ? I just intend to use one big partition. What entry do I need to put in /etc/fstab so it gets automatically detected when it gets plugged in ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 ------- Comment #1 from gdoig@pcug.org.au 2007-01-13 03:37 MST ------- Created an attachment (id=112848) --> (https://bugzilla.novell.com/attachment.cgi?id=112848&action=view) Yast | Hardware | Hardware Information - after device plugged in -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |fehr@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gdoig@pcug.org.au ------- Comment #2 from fehr@novell.com 2007-01-16 07:31 MST ------- Please attach y2log files. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gdoig@pcug.org.au | ------- Comment #3 from gdoig@pcug.org.au 2007-01-17 03:09 MST ------- Created an attachment (id=113300) --> (https://bugzilla.novell.com/attachment.cgi?id=113300&action=view) contents of /var/log/YaST2 directory
From http://en.opensuse.org/Bugs/YaST Attached file y2logs.tgz size 3090916
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https://bugzilla.novell.com/show_bug.cgi?id=234502 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fehr@novell.com AssignedTo|fehr@novell.com |dkukawka@novell.com ------- Comment #4 from fehr@novell.com 2007-01-17 04:42 MST ------- Danny could you have a look at that. For some reasons the attached USB disk (sda) nevers shows up in /proc/partitions and also /sys/block/sda seems not have valid entries. I have not much experience with hot pluggable devices and hope you are able to spot what the real problem is. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 snwint@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gdoig@pcug.org.au ------- Comment #7 from snwint@novell.com 2007-01-17 08:06 MST ------- Glenn, please run 'hwinfo --block --log=xxx' and attach the log file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gdoig@pcug.org.au | ------- Comment #8 from gdoig@pcug.org.au 2007-01-17 15:20 MST ------- Created an attachment (id=113509) --> (https://bugzilla.novell.com/attachment.cgi?id=113509&action=view) contents of #hwinfo --block > /tmp/hwinfo-block.txt -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 snwint@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|snwint@novell.com |fehr@novell.com ------- Comment #9 from snwint@novell.com 2007-01-18 03:58 MST ------- Glenn, the '--log' option is important. It is not the same as redirecting stdout. But anyway, I see nothing unusual in comment 8. Looks like a normal unpartitioned disk. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|fehr@novell.com |kernel-maintainers@forge.provo.novell.com Component|Basesystem |Kernel ------- Comment #10 from fehr@novell.com 2007-01-18 04:03 MST ------- Reassigning to kernel. For some reason, there is not entry for the attached usb disk in /proc/partitions and the content of /sys/block/sda is not the same a for a traditional disk device. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |jeffm@novell.com |maintainers@forge.provo.nove| |ll.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 ------- Comment #12 from gdoig@pcug.org.au 2007-02-25 05:24 MST ------- Has anyone had a look at this since the last comment and reassignment(2007-01-18) as I am still stuck and can't see the disk to format and use it, can anyone help how it may be fixed ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #13 from gdoig@pcug.org.au 2007-03-01 06:46 MST ------- Changing status to assigned from new, because I am wondering if anyone had a look when it was at the previous status. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 oneukum@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #15 from oneukum@novell.com 2007-05-22 00:37 MST ------- This disk keeps constantly disconnecting and reconnecting: <6>usb 2-2: new full speed USB device using ohci_hcd and address 3 <6>usb 2-2: new device found, idVendor=152d, idProduct=2338 <6>usb 2-2: new device strings: Mfr=1, Product=2, SerialNumber=5 <6>usb 2-2: Product: USB to ATA/ATAPI Bridge <6>usb 2-2: Manufacturer: JMicron <6>usb 2-2: SerialNumber: 152D203380B6 <6>usb 2-2: configuration #1 chosen from 1 choice <5>SCSI subsystem initialized <6>Initializing USB Mass Storage driver... <6>scsi0 : SCSI emulation for USB Mass Storage devices <7>usb-storage: device found at 3 <7>usb-storage: waiting for device to settle before scanning <6>usbcore: registered new driver usb-storage <6>USB Mass Storage support registered. <5> Vendor: Model: Rev: <5> Type: Direct-Access ANSI SCSI revision: 02 <7>usb-storage: device scan complete <5>sd 0:0:0:0: Attached scsi disk sda <5>sd 0:0:0:0: Attached scsi generic sg0 type 0 <6>usb 2-2: USB disconnect, address 3 <3>hub 2-0:1.0: port 1 disabled by hub (EMI?), re-enabling... This might simply indicate a bad cable. Could you try with another cable? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 oneukum@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |gdoig@pcug.org.au -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|gdoig@pcug.org.au | ------- Comment #16 from gdoig@pcug.org.au 2007-06-02 08:27 MST ------- Please close this as it is now resolved. Thankyou. I ended up buying another brand of external hdd enclosure. Nexstar3. http://www.vantecusa.com/p_nst360u2.html It did the job nicely, The drive I tried to use earlier I put in this one works. OpenSUSE 10.2 recognises and uses the drive attached. Here is the last part of the logs. Jun 2 23:12:30 zen kernel: usb 2-1: new high speed USB device using ehci_hcd and address 6 Jun 2 23:12:30 zen kernel: usb 2-1: new device found, idVendor=04fc, idProduct=0c25 Jun 2 23:12:30 zen kernel: usb 2-1: new device strings: Mfr=2, Product=3, SerialNumber=1 Jun 2 23:12:30 zen kernel: usb 2-1: Product: USB to Serial-ATA bridge Jun 2 23:12:30 zen kernel: usb 2-1: Manufacturer: Sunplus Technology Inc. Jun 2 23:12:30 zen kernel: usb 2-1: SerialNumber: ST3160023A 3MT08DQE Jun 2 23:12:30 zen kernel: usb 2-1: configuration #1 chosen from 1 choice Jun 2 23:12:30 zen kernel: scsi1 : SCSI emulation for USB Mass Storage devices Jun 2 23:12:30 zen kernel: usb-storage: device found at 6 Jun 2 23:12:30 zen kernel: usb-storage: waiting for device to settle before scanning Jun 2 23:12:31 zen kernel: scsi 1:0:0:0: Direct-Access ST316002 3AS PQ: 0 ANSI: 2 Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] 312581808 512-byte hardware sectors (160042 MB) Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Write Protect is off Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Mode Sense: 38 00 00 00 Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Assuming drive cache: write through Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] 312581808 512-byte hardware sectors (160042 MB) Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Write Protect is off Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Mode Sense: 38 00 00 00 Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Assuming drive cache: write through Jun 2 23:12:31 zen kernel: sdb: sdb1 Jun 2 23:12:31 zen kernel: sd 1:0:0:0: [sdb] Attached SCSI disk Jun 2 23:12:31 zen kernel: sd 1:0:0:0: Attached scsi generic sg1 type 0 Jun 2 23:12:31 zen kernel: usb-storage: device scan complete Jun 2 23:13:17 zen kernel: st: Version 20070203, fixed bufsize 32768, s/g segs 256 Jun 2 23:19:09 zen kernel: ReiserFS: sdb1: found reiserfs format "3.6" with standard journal Jun 2 23:19:09 zen kernel: ReiserFS: sdb1: using ordered data mode Jun 2 23:19:09 zen kernel: reiserfs: using flush barriers Jun 2 23:19:09 zen kernel: ReiserFS: sdb1: journal params: device sdb1, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30 Jun 2 23:19:09 zen kernel: ReiserFS: sdb1: checking transaction log (sdb1) Jun 2 23:19:10 zen kernel: ReiserFS: sdb1: Using r5 hash to sort names Jun 2 23:19:10 zen kernel: ReiserFS: sdb1: warning: Created .reiserfs_priv on sdb1 - reserved for xattr storage. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=234502#c17
Oliver Neukum
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