[Bug 795794] New: installing printer with yast, driver progress bar jump to 100% and drivers are not shown
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c0 Summary: installing printer with yast, driver progress bar jump to 100% and drivers are not shown Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: Other OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: pier_andreit@yahoo.it QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0 opensuse 12.2 and KDE 4.9.4 on laptop sony vaio VPCEH2N1E This is a bug that is not reproducible when you want, but it is definitely reproducible if the progress bar behaviour is like example b). it happens to me about 2 times on 3 in average when you install a printer by yast, i doesn't depend on printer, it doesn't depend on driver, I only tested on network printer connection. a)when printer installation works (1 time on 3): a1-click on yast>printer>add a2-a progress bar (detecting printer) start, a3-another progress bar (receiving printer driver information) start, fill up to 60% then suddenly to 100% a4-the add new printer configuration window appear a5-click on connection wizard>select TCP port>insert IPaddress>leave TCPport 9100>click on test connection>result is OK>click OK on test>select a printer manufacturer>click OK on window a6-the add new printer configuration window appear again a7-in "find and assign a driver" beside "search for" the printer manufacturer appear and in the space below a list of drivers appear a8-I choose my driver, click OK, and printer works ok with the same printer in the same conditions with the same laptop b)when printer installation doesn't works (2 time on 3): b1-click on yast>printer>add b2-a progress bar (detecting printer) start, a3-another progress bar (receiving printer driver information) start, fill up to 4% then suddenly to 100% b4-the add new printer configuration window appear b5-click on connection wizard>select TCP port>insert IPaddress>leave TCPport 9100>click on test connection>result is OK>click OK on test>select a printer manufacturer>click OK on window b6-the add new printer configuration window appear again b7-in "find and assign a driver" beside "search for" the printer manufacturer appear and in the space below NO DRIVERS, TOTALLY EMPTY, EVEN IF I CHANGE THE PRINTER MANUFACTURER, OR EMPTY PRINTER MANUFACTURER AND CLICK ON FIND MORE b8-I cannot choose my driver and cannot install the printer, even if in the previous b-7 I choose "driver packages" and choose a ppd driver that works for that printer thnx, ciao, pier :-) Reproducible: Sometimes Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c1 Jiaying ren <jren@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jren@suse.com InfoProvider| |pier_andreit@yahoo.it --- Comment #1 from Jiaying ren <jren@suse.com> 2012-12-24 08:15:10 UTC --- (In reply to comment #0)
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0
opensuse 12.2 and KDE 4.9.4 on laptop sony vaio VPCEH2N1E
This is a bug that is not reproducible when you want, but it is definitely reproducible if the progress bar behaviour is like example b).
it happens to me about 2 times on 3 in average when you install a printer by yast, i doesn't depend on printer, it doesn't depend on driver, I only tested on network printer connection.
Hi~ pier,thank you for your report,could you please help to provide y2logs according to the following URL? http://en.opensuse.org/openSUSE:Report_a_YaST_bug Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c2 --- Comment #2 from pier andre <pier_andreit@yahoo.it> 2012-12-24 23:17:37 UTC --- Created an attachment (id=518209) --> (http://bugzilla.novell.com/attachment.cgi?id=518209) /var/log/YaST2 taken 2012dic24 here is the /var/log/yast2 folder, compressed, the date when this bug popped up should be dec19-20-21.... about:-), merry christmas, ciao, :-) pier :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c3 Jiaying ren <jren@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|pier_andreit@yahoo.it | AssignedTo|bnc-team-screening@forge.pr |yast2-maintainers@suse.de |ovo.novell.com | --- Comment #3 from Jiaying ren <jren@suse.com> 2012-12-26 08:11:38 UTC --- (In reply to comment #2)
Created an attachment (id=518209) --> (http://bugzilla.novell.com/attachment.cgi?id=518209) [details] /var/log/YaST2 taken 2012dic24
here is the /var/log/yast2 folder, compressed, the date when this bug popped up should be dec19-20-21.... about:-), merry christmas, ciao, :-) pier :-)
Thx,Pier. Would you please reset the status of bug report to new after I needinfo you next time? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c Jiří Suchomel <jsuchome@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |jsmeix@suse.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=795794 https://bugzilla.novell.com/show_bug.cgi?id=795794#c4 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Platform|Other |All Found By|--- |Community User Resolution| |DUPLICATE --- Comment #4 from Johannes Meixner <jsmeix@suse.com> 2013-01-02 08:33:16 CET --- Your initial desription in comment#0 indicates that it is a duplicate of bnc#727911 and in your attachment #518209 the files y2log and y2log-1.gz contain "lpinfo: Success" which shows that it is really a duplicate of bnc#727911 *** This bug has been marked as a duplicate of bug 727911 *** http://bugzilla.novell.com/show_bug.cgi?id=727911 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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