[Bug 331626] New: Kmail crashes during startup after upgrade from 10. 2 to 10.3

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bugzilla_noreply＠novell.com

7 Oct 2007 7 Oct '07

11:22

https://bugzilla.novell.com/show_bug.cgi?id=331626 Summary: Kmail crashes during startup after upgrade from 10.2 to 10.3 Product: openSUSE 10.3 Version: Final Platform: x86-64 OS/Version: openSUSE 10.3 Status: NEW Severity: Major Priority: P5 - None Component: KDE AssignedTo: kde-maintainers@suse.de ReportedBy: martin@mstubbs.co.uk QAContact: qa@suse.de Found By: Customer Created an attachment (id=176655) --> (https://bugzilla.novell.com/attachment.cgi?id=176655) kmailrc file that causes kmail to crash on startup Executing kmail directly or via kontact causes an immediate crash. Kmail was previously working under 10.2 using IMAP with no POP3. Unfortunately I have not captured the backtrace but I know that the first recognisable reference was to an IMAP routine. Having seen bug 285112 I renamed ~/.kde/share/config/kmailrc and kmail started normally. I have attached the kmailrc file in the hope that it will help identify the problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Oct 7 Oct

12:18

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 Stephan Binner changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kde-maintainers@suse.de |wstephenson@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:40

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c1 Stephan Binner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |martin@mstubbs.co.uk --- Comment #1 from Stephan Binner 2007-10-07 06:40:16 MST --- Can you please install the debuginfo packages of Qt/KDE libs/base/kdepim3 and give a backtrace? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:08

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c2 Martin Stubbs changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|martin@mstubbs.co.uk | --- Comment #2 from Martin Stubbs 2007-10-07 10:08:06 MST --- I have installed the debuginfo packages for QT and kde libs+base+kdepim3. Have searched to see if I need to do anything to "use" them but been unable to find anything. The backtrace has changed but not sure if it is sufficient. System configuration startup check disabled. [?1034hUsing host libthread_db library "/lib64/libthread_db.so.1". [Thread debugging using libthread_db enabled] [New Thread 0x2b1d6f1352e0 (LWP 24965)] [KCrash handler] #5 KMFolderCachedImap::account (this=0x0) at /usr/lib/qt3/include/qguardedptr.h:117 #6 0x00002b1d6422af45 in KMailICalIfaceImpl::readConfig (this=0x68df80) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/kmailicalifaceimpl.cpp:1593 #7 0x00002b1d64174e14 in KMKernel::init (this=0x7fff46f13840) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/kmkernel.cpp:1511 #8 0x0000000000402b9b in main (argc=7, argv=<value optimized out>) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/main.cpp:96 #9 0x00002b1d65a7cb54 in __libc_start_main () from /lib64/libc.so.6 #10 0x0000000000402979 in _start () -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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9 Oct 9 Oct

15:34

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c3 Ian Samuel changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ian@mrzesty.net Priority|P5 - None |P3 - Medium --- Comment #3 from Ian Samuel 2007-10-09 09:34:02 MST --- The same crash happens on i386 and x64_64 with version kdepim3-3.5.7.enterprise.0.20070904.708012-9 You can avoid the crash each time by deleting local cached files/folders: rm -rf ~/.kde/share/apps/kmail i. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:39

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c4 --- Comment #4 from Ian Samuel 2007-10-09 09:38:59 MST --- Created an attachment (id=177147) --> (https://bugzilla.novell.com/attachment.cgi?id=177147) strace -f kmail 2> kmail-strace.txt This is the strace of the kmail crash when upgrading from kmail 3.5.5 (OpenSUSE 10.2) to kmail 3.5.7.enterprise (OpenSUSE 10.3). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:44

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c5 --- Comment #5 from Stephan Binner 2007-10-09 09:44:57 MST ---

...

rm -rf ~/.kde/share/apps/kmail

Uhm, this may delete also not-cached other mail too (depending where your pop3 mail location is/on with version you started to use KMail)! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:07

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c6 P Linnell changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mrdocs@scribus.info --- Comment #6 from P Linnell 2007-10-09 15:07:03 MST --- Even after deleting the indexes and letting them rebuild: [?1034hUsing host libthread_db library "/lib/libthread_db.so.1". [Thread debugging using libthread_db enabled] [New Thread 0xb58a56d0 (LWP 11910)] [KCrash handler] #6 KMFolderCachedImap::account (this=0x0) at /usr/lib/qt3/include/qguardedptr.h:117 #7 0xb7d9a0a5 in KMailICalIfaceImpl::readConfig (this=0x81dcae8) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/kmailicalifaceimpl.cpp:1593 #8 0xb7ccac76 in KMKernel::init (this=0xbfe8eb9c) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/kmkernel.cpp:1511 #9 0x0804a2b1 in main (argc=) at /usr/src/debug/kdepim-3.5.6.enterprise.0.20070731.694771/kmail/main.cpp:96 #10 0xb6e26fe0 in __libc_start_main () from /lib/libc.so.6 #11 0x0804a0a1 in _start () -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Oct 10 Oct

01:48

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c7 --- Comment #7 from Ian Samuel 2007-10-09 19:48:27 MST --- The index files must be deleted every time you start kmail. I didn't mean to imply that it was a *good* fix. Just a work-around for now until it's fixed for real. i. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16 Oct 16 Oct

21:51

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c8 --- Comment #8 from P Linnell 2007-10-16 15:51:11 MST --- after mv ./kmailrc ./kmailrcbak I got it to run, but it would only run on the 2nd attempt. I have a disconnected IMAP and regular IMAP accounts and let both of them rebuild which took a while. Now Kontact or Kmail reliably restart so far.. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17 Oct 17 Oct

05:46

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c9 Dirk Mueller changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |martin@mstubbs.co.uk --- Comment #9 from Dirk Mueller 2007-10-16 23:46:14 MST --- can you attach your kmailrc (.kde/share/config/kmailrc by default)? please make sure that you attach a copy that has any line starting with "Password=" removed or scrambled. the crash looks like its happening due to incomplete folder configuration for imap ressources. do you have them enabled? then a potential patch could be trivial. to workaround the crash, changing [IMAP Resource] TheIMAPResourceEnabled=true to the value "false" should help. Please do not delete the indexes on each startup, this is an extreme performance hit. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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05:50

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c10 --- Comment #10 from Dirk Mueller 2007-10-16 23:50:36 MST --- there should be an experimental new kdepim3 package quite soon here: http://download.opensuse.org/repositories/home:/dirkmueller:/playground/open... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:51

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c11 --- Comment #11 from Ian Samuel 2007-10-17 06:51:29 MST --- Yes, removing the '[IMAP Resource]' section worked for me. i. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Nov 18 Nov

16:49

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c12 --- Comment #12 from Stephan Kulow 2007-11-18 09:49:05 MST --- Dirk, do you still need the kmailrc? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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3 Dec 3 Dec

12:39

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626#c13 --- Comment #13 from P Linnell 2007-12-03 05:39:25 MST --- 3.5.7.enterprise.0.20070904.708012-33.1 seems to be well behaved now. no crashes and disconnected imap is much improved -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14 Dec 14 Dec

10:29

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 User wstephenson@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331626#c14 --- Comment #14 from Will Stephenson 2007-12-14 03:29:21 MST --- You could also try the even-newer packages in ftp://ftp.suse.com/pub/people/wstephenson/kdepim-enterprise-update-test. In any case I'll close this bug when this update goes out. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:18

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 User mrdocs@scribus.info added comment https://bugzilla.novell.com/show_bug.cgi?id=331626#c15 --- Comment #15 from P Linnell 2007-12-14 07:18:27 MST --- The packages from #14 work fine here. I tested all the kontact components except for any kolab features and it works fine. Disconnected IMAP seems is even faster now refreshing folders. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19 Feb 19 Feb

12:31

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331626#c16 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|martin@mstubbs.co.uk | --- Comment #16 from Andreas Jaeger 2008-02-19 05:31:32 MST --- Info provided. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22 May 22 May

20:43

New subject: [Bug 331626] Kmail crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 Will Stephenson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:44

New subject: [Bug 331626] kmail3: crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 Will Stephenson changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Kmail crashes during startup after upgrade from |kmail3: crashes during startup after upgrade |10.2 to 10.3 |from 10.2 to 10.3 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:05

New subject: [Bug 331626] kmail3: crashes during startup after upgrade from 10.2 to 10.3

https://bugzilla.novell.com/show_bug.cgi?id=331626 User mrdocs@opensuse.org added comment https://bugzilla.novell.com/show_bug.cgi?id=331626#c17 P Linnell changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |WORKSFORME --- Comment #17 from P Linnell 2008-05-22 15:05:25 MST --- Ive used both the test packages and later upgrade to 3.5.9. They work fine now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 331626] New: Kmail crashes during startup after upgrade from 10. 2 to 10.3

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