[Bug 282278] New: System shutdown because of critical temperature (ACPI)

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bugzilla_noreply＠novell.com

8 Jun 2007 8 Jun '07

14:35

https://bugzilla.novell.com/show_bug.cgi?id=282278 Summary: System shutdown because of critical temperature (ACPI) Product: openSUSE 10.3 Version: Alpha 4 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: info@tristanhoffmann.de QAContact: qa@suse.de Since openSUSE 10.2 my HP nx6125 regulary shuts down because of a wrong temperature alert from ACPI. /var/log/messages: Jun 7 20:14:04 turion-laptop kernel: ACPI: Critical trip point Jun 7 20:14:04 turion-laptop kernel: Critical temperature reached (7168 C), shutting down. Jun 7 20:14:05 turion-laptop shutdown[5639]: shutting down for system halt Jun 7 20:14:05 turion-laptop init: Switching to runlevel: 0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.

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bugzilla_noreply＠novell.com

27 Jul 27 Jul

10:44

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c1 Lars Marowsky-Bree changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |trenn@novell.com AssignedTo|kernel- |astarikovskiy@novell.com |maintainers@forge.provo.nove| |ll.com | --- Comment #1 from Lars Marowsky-Bree 2007-07-27 04:44:52 MST --- 7168 degC? Wow. ;-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

29 Sep 29 Sep

00:16

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c2 --- Comment #2 from Michael Crees 2007-09-28 18:16:42 MST --- Created an attachment (id=175609) --> (https://bugzilla.novell.com/attachment.cgi?id=175609) hwinfo from HP-Compaq Presario SR5019UK -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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00:21

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c3 Michael Crees changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mail@rhakios.ukfsn.org --- Comment #3 from Michael Crees 2007-09-28 18:21:16 MST --- This comment was supposed to go with the attachment: I'm seeing something similar on a different HP-Compaq machine: suse-test:~ # cat /proc/acpi/thermal_zone/THRM/temperature temperature: 255 C but without the the machine shutting down. If I do /etc/init.d/acpid restart, then the temperature corrects itself, but xorg processor usage rises to >98%. Logging out to restart xorg fixes that. This happened with 10.2 as well and caused it to shutdown, but I didn't have it long on this machine before I started testing the 10.3 series. As far as I am aware this behaviour was not found in versions of 10.3 prior to RC1 which has been updated from factory. Hwinfo attached. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:14

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c4 --- Comment #4 from Alexey Starikovskiy 2007-09-29 02:14:49 MST --- Please don't use ACPI thermal module with hwmon (sensors) at the same time. ACPI does not expect or have any means to workaround something accessing same hardware. Your hwinfo shows use of two hwmon drivers, please remove them and check again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:31

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c5 Felix Miata changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mrmazda@ij.net --- Comment #5 from Felix Miata 2007-09-29 07:31:36 MST --- I have the same problem in 10.2, but can't tell from that huge hwinfo output what needs to be removed. :-( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:00

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c6 --- Comment #6 from Michael Crees 2007-09-29 08:00:56 MST ---

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Your hwinfo shows use of two hwmon drivers, please remove them and check again.

Easier said than done. Disabling lm_sensors prevents the max6650 module from loading, but nothing I can do will stop k8temp from loading. I can, of course, remove it with rmmod, but it's back after the next reboot. I have grepped all of /etc for k8temp trying to find what might be calling it, but apart from the disabled sensors config files and an odd match in the binary etc/alternatives/jre_1.5.0/lib/amd64/server/libjvm.so (which I can't believe is anything other than chance), there isn't anything. At the moment it's showing: rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 3 C (It requires an offset of +40C, but that isn't a problem in itself) but it might well go up later, it usually seems to happen after midnight local time. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:35

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c7 --- Comment #7 from Alexey Starikovskiy 2007-09-29 10:35:38 MST --- Felix, you need to disable lm_sensors in /etc -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:36

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c8 --- Comment #8 from Alexey Starikovskiy 2007-09-29 10:36:46 MST --- Michael, Could you please attach acpidump output? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:43

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c9 --- Comment #9 from Alexey Starikovskiy 2007-09-29 10:43:30 MST --- Michael, Sources of k8temp.c in drivers/hwmon show that it too _writes_ into PCI iospace before doing temperature reads, so disabling it is a must. You probably could try to blacklist it, or as a last resort rename it in /lib/modules/<kernel-version>/kernel/... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:10

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c10 --- Comment #10 from Michael Crees 2007-09-29 11:10:36 MST --- Created an attachment (id=175619) --> (https://bugzilla.novell.com/attachment.cgi?id=175619) acpidump file. Well, after rmmoding it, I've added k8temp to the blacklist for now. I'll see how it goes after the next reboot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

30 Sep 30 Sep

13:56

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c11 --- Comment #11 from Michael Crees 2007-09-30 07:56:43 MST --- That seems to have accomplished a small change in behaviour. It now only jumps up to 255C every 30s or so (as far as I can tell.) rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 255 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 255 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C Odd. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:46

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c12 --- Comment #12 from Alexey Starikovskiy 2007-09-30 11:46:35 MST --- Well, it seems that you _never_ read the right value... Do you have latest BIOS? Are you sure that none of hwmon modules are loaded? What did you change in kernel so 255 does not trigger shutdown? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:45

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c13 --- Comment #13 from Michael Crees 2007-09-30 14:45:15 MST --- Created an attachment (id=175646) --> (https://bugzilla.novell.com/attachment.cgi?id=175646) Boot log

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Are you sure that none of hwmon modules are loaded?

Yes: rhakios@suse-test:~> /sbin/lsmod | grep -i hwmon rhakios@suse-test:~>

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What did you change in kernel so 255 does not trigger shutdown?

Not a thing. It used to shut down with 10.2, but with 10.3 it doesn't. I have no idea why. I did manage to find some logs I had kept from the 10.2 installation, when I was wondering about the cause of the spontaneous shutdown and 255C was listed as the temperature in /var/log/messages then too.

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Do you have latest BIOS?

I have saved the best till last. It turns out a new BIOS update was released this month. It has lead to somewhat of a change in the boot messages, which you can find attached. It happens after the message "Activating device mapper..." I'm not sure what to do about this. It boots eventually (I'm posting from it now) and appears to be running okay, doing ctrl+alt+F10 to get to the message console doesn't show any ongoing problems. I suppose I'll leave it running and see what happens to the thermal zone readout later. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:55

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c14 --- Comment #14 from Michael Crees 2007-09-30 14:55:08 MST ---

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Well, it seems that you _never_ read the right value...

I should have mentioned, and implied before with the comment about requiring a +40C offset, that it does read a temperature above the baseline. If I make the system work a bit then... rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 7 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 8 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 8 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 9 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 9 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 10 C -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Oct 1 Oct

19:09

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c15 --- Comment #15 from Michael Crees 2007-10-01 13:09:53 MST --- Well, with the new BIOS it's different: rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: -127 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: 0 C rhakios@suse-test:~> cat /proc/acpi/thermal_zone/THRM/temperature temperature: -127 C I don't think there is any danger of it shutting down at -127C, even if that was a problem for me. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17 Oct 17 Oct

20:22

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278#c16 --- Comment #16 from Michael Crees 2007-10-17 14:22:21 MST --- Well, so far as I'm concerned this bug no longer applies in the final release. I get a reading of between 0 and 2 C at idle, which I know requires an offset to bring it up to a realistic figure. But I no longer get the wildly innaccurate readings I was getting before. I also don't get screeds of acpi related errors on boot up either. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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26 Nov 26 Nov

10:23

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278 Alexey Starikovskiy changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Feb 4 Feb

15:06

New subject: [Bug 282278] System shutdown because of critical temperature (ACPI)

https://bugzilla.novell.com/show_bug.cgi?id=282278 User astarikovskiy@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=282278#c17 Alexey Starikovskiy changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #17 from Alexey Starikovskiy 2008-02-04 08:06:29 MST --- Ok. marking it fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 282278] New: System shutdown because of critical temperature (ACPI)

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