[Bug 274073] New: Network CUPS server corruption due to unknown fault?
https://bugzilla.novell.com/show_bug.cgi?id=274073 Summary: Network CUPS server corruption due to unknown fault? Product: openSUSE 10.2 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: alpha096@tpg.com.au QAContact: jsmeix@novell.com Apologies my title is not helpful. I have a file/print server CUPS that after being set up they just sit there, with the exception of running Klogviewer and applying updates. This is the second time this has occurred. The first was when I did an upgrade from 10.1-10.2 o.k for a while then corruption. I did a New installation, CUPS works fine, however this morning I cannot even access CUPS administration. Quote The error on accessing the Cups Server is http://localhost:631/ 404 Not Found End quote The functionality of the cups print server is non functional. I trust the logs will indicate where this issue lies. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 ------- Comment #1 from alpha096@tpg.com.au 2007-05-12 17:26 MST ------- Created an attachment (id=139566) --> (https://bugzilla.novell.com/attachment.cgi?id=139566&action=view) 1 of 2 Yast log files -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 ------- Comment #2 from alpha096@tpg.com.au 2007-05-12 17:27 MST ------- Created an attachment (id=139567) --> (https://bugzilla.novell.com/attachment.cgi?id=139567&action=view) 2 of 2 Yast log files -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 ------- Comment #3 from alpha096@tpg.com.au 2007-05-12 17:28 MST ------- Created an attachment (id=139568) --> (https://bugzilla.novell.com/attachment.cgi?id=139568&action=view) 1 of 1 cups log files Advise if any further information required -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 kssingvo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@tpg.com.au ------- Comment #4 from kssingvo@novell.com 2007-05-15 02:47 MST ------- Thanks. The problem seems to be that Authentication data are required (user/passwort), but they are not received at the cups server. Here is the relevant part of the logfile (/var/log/cups/error_log): D [13/May/2007:09:19:25 +1000] cupsdAuthorize: No authentication data provided. Don't know why this happens. Do you have any conclusion? Saved a wrong (empty) user/passwort combination in your webbrowser? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 alpha096@tpg.com.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|alpha096@tpg.com.au | ------- Comment #5 from alpha096@tpg.com.au 2007-05-15 16:01 MST ------- I think I have worked it out. Open Yast>Security and Users>Local Security>Custom>Change file permission to secure - -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |alpha096@tpg.com.au ------- Comment #6 from jsmeix@novell.com 2007-05-21 01:10 MST ------- I do not understand what you meant with comment #5: Does "Change file permission to secure" fix the problem or was it the reason for the problem and you changed it back to "Easy"? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 alpha096@tpg.com.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|alpha096@tpg.com.au | ------- Comment #7 from alpha096@tpg.com.au 2007-05-21 15:50 MST ------- Sorry re comment #5. This will corrupt the cups server by changing to secure. However it appears NOT reversible by any means. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Minor Summary|Network CUPS server |CUPS web interface not accessible with "secure" |corruption due to unknown |file permission setting in YaST |fault? | ------- Comment #8 from jsmeix@novell.com 2007-05-22 03:35 MST ------- "Secure" is known to cause such kind of problems. I think the wording is misleading because "easy" should be named "normal security for normal system usage" and "secure" should be named "very high security". and "paranoid" makes the system virtually unusable. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 kssingvo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kssingvo@novell.com AssignedTo|jsmeix@novell.com |lnussel@novell.com Status|ASSIGNED |NEW ------- Comment #9 from kssingvo@novell.com 2007-05-22 05:41 MST ------- Ludwig, can we please fix the package "permissions"? Several files need to have a special permission/ownership, which has been introduced through cups-1.2.x (>= SuSE 10.2). To find them, just do a: grep %attr [path_to]/cups/cups.spec | egrep -v \# -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 lnussel@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|lnussel@novell.com |kssingvo@novell.com ------- Comment #10 from lnussel@novell.com 2007-05-22 05:52 MST ------- The only file touched by the permissions package is /usr/bin/lppasswd in mode paranoid. I don't see the relation to the problem here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 kssingvo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |lnussel@novell.com ------- Comment #11 from kssingvo@novell.com 2007-05-22 06:07 MST ------- So /etc/cups/cupsd.conf got not changed from lp:lp to root:root? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 lnussel@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|lnussel@novell.com | ------- Comment #12 from lnussel@novell.com 2007-05-22 06:18 MST ------- If such a change happened it was at least not due to anything contained in the permissions package. $ grep -r cups/ /etc/permissions* $ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 ------- Comment #13 from alpha096@tpg.com.au 2007-05-22 17:21 MST ------- In-light of comment #12 - I cannot think of 1 commonality in but installations which produced the same error on entering http://localhost:631/. In light of the above information it would appear that changing the file permissions to secure had nothing to do with the cups server both failing and being inaccessible via http://localhost:631/ I can think of no user interaction which would have changed the cupsd.conf ownership and group. - I have still preserved the installation if further file log will be of assistance. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 kssingvo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #14 from kssingvo@novell.com 2007-05-29 06:16 MST ------- will have a look at it as soon as time permits. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073 ------- Comment #15 from alpha096@tpg.com.au 2007-06-05 20:45 MST ------- I was able to resolve the situations with a degree of ease by deleting ALL the config type file in /etc/cups and re-installing ALL the files under the software management filter "patters" Print Server. F.Y.I Also my printer a Lexmark Printer is not listed and I installed their driver, via "Install with Yast" and nothing was added to the list of available printer as it would seem. http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=15:1:0:451:0:0&searchLang=en&os_group=SuSE&target= I could not find any associated or new .ppd file at all. I can print by using a generic PCL5 printer driver from HP which has just about the same printable page area as my printer under test. I dont know if the file URL is not installing correctly or if the file is at fault, however the installation of the file (URL) does not appear to install anywhere near the amount of drivers it contains. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=274073
User kssingvo@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=274073#c16
Klaus Singvogel
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