[Bug 406639] New: ImageableArea in ppd is wrong for US Letter size printers
https://bugzilla.novell.com/show_bug.cgi?id=406639 Summary: ImageableArea in ppd is wrong for US Letter size printers Product: openSUSE 11.0 Version: Final Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: markgray+to-suse@puck.nac.net QAContact: jsmeix@novell.com Found By: Beta-Customer For some reason the spec file used to build cups-drivers for 11.0 changes the ImageableArea for Letter size paper for all printers to the same standard size using a multiline perl "one-liner". The ImageableArea for letter size paper for my printer should be: *ImageableArea Letter/Letter: "18 14.40 594 777.60" But is instead: *ImageableArea Letter/US Letter: "18 36 594 756" I saved the ppd's from my 10.2 installation and I am using them instead (they work perfectly -- the 11.0 supplied ones clip off a significant amount of text.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406639 User kssingvo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406639#c1 Klaus Singvogel <kssingvo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kssingvo@novell.com Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #1 from Klaus Singvogel <kssingvo@novell.com> 2008-07-07 01:57:36 MDT --- Thanks. As you said: we are changing this for _all_ printers, as it seems that no one seems really to be knowing for _all_ printers in the world the correct values. Just providing that "18 36 594 756" is a good value for _your_ printer, doesn't mean, that it is a good value for _all_ others printers in the world. We went the save way and use "18 14.40 594 777.60" as save values. So no printout loses any information, which means missing letters in top/right/botton/left side of printout. BTW: you're bugreport lacks of vendor/model name of your printer. So we really don't know what we should do with this information. My hint: Keep the correct values for your configured printer in a save place, so that you are easily able to change them on next Linux installation. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406639 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=406639#c2 --- Comment #2 from Mark Gray <markgray+to-suse@puck.nac.net> 2008-07-07 09:03:02 MDT --- (In reply to comment #1 from Klaus Singvogel)
Thanks. As you said: we are changing this for _all_ printers, as it seems that no one seems really to be knowing for _all_ printers in the world the correct values.
Ahhh, I see. The problem is _some_ of the values in the ppd's were already correct, and you are throwing out this good data because you are unable to verify that all existing ppd's had correct values (and indeed have good reason to suspect that some of them are incorrect.)
Just providing that "18 36 594 756" is a good value for _your_ printer, doesn't mean, that it is a good value for _all_ others printers in the world. We went the save way and use "18 14.40 594 777.60" as save values. So no printout loses any information, which means missing letters in top/right/botton/left side of printout.
You have the values backwards, and I was never suggesting changing all ppd's to the correct values for my printer, merely pointing out that not all printers have the same ImageableArea that the spec file assigns to all of them (and in fact, the values in the original ppd's for most of them were actually correct before you modified them.)
BTW: you're bugreport lacks of vendor/model name of your printer. So we really don't know what we should do with this information.
Ahhh! I left this out for a (guilty) reason -- my printer is an HP Deskjet 870Cse, but the best driver for it is the one for the HP Laserjet4. It even had all the correct margins and ImageableArea settings for the 870. I was merely hoping against hope that you would return to the upstream values for printers which were known to have correct values.
My hint: Keep the correct values for your configured printer in a save place, so that you are easily able to change them on next Linux installation.
I had been forced to do this ever since I switched from Redhat to SuSE back in the 5.* days, so it is nothing new. The odd thing is that openSUSE-10.? was the first SUSE product which printed out of the box without my modifying the ppd's by hand, so I was feeling a little spoiled (hence the bugreport). Thanks for your time. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406639 User kssingvo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=406639#c3 --- Comment #3 from Klaus Singvogel <kssingvo@novell.com> 2008-07-07 09:39:14 MDT ---
The odd thing is that openSUSE-10.? was the first SUSE product which printed out of the box without my modifying the ppd's by hand, so I was feeling a little spoiled (hence the bugreport).
I doubt this. I know what I changed when. :-) Maybe you used a different driver for openSUSE-10.x? The HP printer drivers seem to be really good (package: hplip). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=406639 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=406639#c4 --- Comment #4 from Mark Gray <markgray+to-suse@puck.nac.net> 2008-07-07 12:56:17 MDT --- (In reply to comment #3 from Klaus Singvogel)
The odd thing is that openSUSE-10.? was the first SUSE product which printed out of the box without my modifying the ppd's by hand, so I was feeling a little spoiled (hence the bugreport).
I doubt this. I know what I changed when. :-)
My memory is a bit fuzzy on the subject actually, and I had been doing updates instead of clean installs on my print server since 7.* days, so it could have been that the update just happened to leave my modified ppd's alone for once. (I did a clean install of 11.0 because I wanted to get rid of reiserfs.)
Maybe you used a different driver for openSUSE-10.x? The HP printer drivers seem to be really good (package: hplip).
I will take a look, thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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