[Bug 215492] New: printing test pages from gnome-cups-manager and localhost:631 do nothing
https://bugzilla.novell.com/show_bug.cgi?id=215492 Summary: printing test pages from gnome-cups-manager and localhost:631 do nothing Product: openSUSE 10.2 Version: Beta 1 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: thansen@novell.com QAContact: jsmeix@novell.com I'm sending test print job from gnome-cups-manager and localhost:631 to my usb connected officejet 4315. Nothing is being printed. I have successfully printed from gedit to the same printer. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jsmeix@novell.com |bnc-team-gnome@forge.provo.novell.com Component|Printing |GNOME QAContact|jsmeix@novell.com |qa@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 jpr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |thansen@novell.com ------- Comment #1 from jpr@novell.com 2006-10-31 07:42 MST ------- Any errors in the cups logs? The printing system did change upstream in 2.16. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 thansen@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED ------- Comment #2 from thansen@novell.com 2006-11-01 08:47 MST ------- Created an attachment (id=103332) --> (https://bugzilla.novell.com/attachment.cgi?id=103332&action=view) Cups logs and output from gnome-cups-manager Here are the logs and the output from running gnome-cups-manager and attempting to print a test page. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 ------- Comment #3 from jsmeix@novell.com 2006-11-10 01:57 MST ------- The error messages (lines starting with 'E') in CUPS error_log are harmless. All jobs are processed correctly from the cupsd point of view because none of the "Started filter" or "Started backend" failed. To get more detailed debug info from the cupsd see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "If problems are encountered" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 ------- Comment #4 from casualprogrammer@yahoo.com 2006-12-17 05:14 MST ------- Created an attachment (id=110032) --> (https://bugzilla.novell.com/attachment.cgi?id=110032&action=view) /var/log/cups/error_log Does not seem to contain anything peculiar -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 jpr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |jsmeix@novell.com |gnome@forge.provo.novell.com| Status|ASSIGNED |NEW Component|GNOME |Printing QAContact|qa@suse.de |jsmeix@novell.com ------- Comment #5 from jpr@novell.com 2007-02-12 12:23 MST ------- Johannes, I think this is not GNOME specific since localhost:631 also fails (unless this is a hal/usb issue again?). Travis is in desktop QA and can provide you with any further info if you NEEDINFO him. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 ------- Comment #6 from jsmeix@novell.com 2007-02-13 03:33 MST ------- I can reproduce it (with openSUSE 10.2 final): When I start /opt/gnome/bin/gnome-cups-manager as root and select a working queue ("echo Hellp | lp -d HP_LaserJet_1220" prints fine) and then try to print a test page from gnome-cups-manager for this queue, my HP LaserJet 1220 blinks a few times (i.e. some data arrives at the printer) but nothing is printed but there is also nothing in /var/log/cups/error_log which indicates any error. In contrast to comment #0 I can print the CUPS test-page well via http://localhost:631/printers/HP_LaserJet_1220 To debug, what gnome-cups-manager sends as test page I set up a generic PostScript queue which prints into a file (this needs "FileDevice yes" in cupsd.conf): lpadmin -p testy -v file:/tmp/testy.prn -E \ -P /usr/share/cups/model/Postscript.ppd.gz When print a test page for this queue from gnome-cups-manager I get /tmp/testy.prn which I can display using gs -r60 /tmp/testy.prn But I cannot print this file via my HP_LaserJet_1220 queue neither normally nor with "-o raw", my LaserJet 1220 is a PostScript printer. Something really strange is going on here because my printer prints the CUPS test page lp -d HP_LaserJet_1220 -o raw /usr/share/cups/data/testprint.ps and the YaST test page lp -d HP_LaserJet_1220 -o raw /usr/share/YaST2/data/printer/testpg.ps and the gnome-cups-manager "a4" test page lp -d HP_LaserJet_1220 -o raw \ /opt/gnome/share/gnome-cups-manager/xd2-testpage-a4.eps but it does not print the "letter" test page lp -d HP_LaserJet_1220 -o raw \ /opt/gnome/share/gnome-cups-manager/xd2-testpage-letter.eps here is hangs infinite with slow blinking LED (i.e. it got data and it is processing it but there is no output). It seems something is fishy with the gnome-cups-manager test page. A detailed analysis needs time. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 ------- Comment #8 from jsmeix@novell.com 2007-02-13 06:55 MST ------- After cp /usr/share/YaST2/data/printer/testpg.ps \ /opt/gnome/share/gnome-cups-manager/xd2-testpage-letter.eps and cp /usr/share/YaST2/data/printer/testpg.ps \ /opt/gnome/share/gnome-cups-manager/xd2-testpage-a4.eps gnome-cups-manager prints the YaST test page (it works o.k. regardless which media size is selected in gnome-cups-manager). This indicates that it is really the content of the original test pages in gnome-cups-manager which causes the problem. Note that /usr/share/YaST2/data/printer/testpg.ps is only a generic plain PostScript test page - YaST would replace and insert certain stuff in testpg.ps before it is sent to the printer. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 jpr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |thansen@novell.com ------- Comment #10 from jpr@novell.com 2007-02-13 09:00 MST ------- Travis, the test in #8 conflicts with your original test, do you still see the problem on 10.2 final with localhost? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492 crivera@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |casualprogrammer@yahoo.com ------- Comment #12 from crivera@novell.com 2007-03-07 09:34 MST ------- *** Bug 251824 has been marked as a duplicate of this bug. *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=215492#c13
Chris Rivera
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