[Bug 414177] New: Printer configuration crash and close again
https://bugzilla.novell.com/show_bug.cgi?id=414177 Summary: Printer configuration crash and close again Product: openSUSE 11.0 Version: Final Platform: All OS/Version: openSUSE 11.0 Status: NEW Severity: Blocker Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: obelich@gmail.com QAContact: jsrain@novell.com Found By: --- Created an attachment (id=231406) --> (https://bugzilla.novell.com/attachment.cgi?id=231406) error send the printer configuration Hiyas we found a problem in printer this bug i reported buth the bug not are fixed we try to configure a HP printers hp laserjet 1000 and HP D4160 but in the try end step crach i get a screenshot P.S.D. we have all updates -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User chrubis@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c1 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |obelich@gmail.com --- Comment #1 from Cyril Hrubis <chrubis@novell.com> 2008-08-05 12:29:50 MDT --- Please attach y2logs. If you are in doubt follow: http://en.opensuse.org/Bugs/YaST Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 Stephan Binner <stbinner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Blocker |Critical -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c2 Marcus Furlong <furlongm@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |furlongm@gmail.com --- Comment #2 from Marcus Furlong <furlongm@gmail.com> 2008-08-29 10:05:11 MDT --- Possibly the same problem. If not I'll open a new bug. I have a HP Laserjet 1320, and yast (command line version) can't save the printer configuration after I plug it in and set it up. Yast gives the following error: Error An error occurred while communicating with the CUPS server while saving queue laserjet1320series. cups(File)DoRequest error: client-error-bad-request dmesg shows that hal is segfaulting when I plug the printer in. hub 1-0:1.0: unable to enumerate USB device on port 1 usb 2-1: new full speed USB device using uhci_hcd and address 4 usb 2-1: configuration #1 chosen from 1 choice usblp0: USB Bidirectional printer dev 4 if 0 alt 1 proto 2 vid 0x03F0 pid 0x1D17 usb 2-1: New USB device found, idVendor=03f0, idProduct=1d17 usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 usb 2-1: Product: hp LaserJet 1320 series usb 2-1: Manufacturer: Hewlett-Packard usb 2-1: SerialNumber: 00CNFW51MGXM hal-cups-autoco[7573]: segfault at 8000000 ip b7d6192c sp bfcc51f0 error 4 in libc-2.8.so[b7cf4000+13d000] usblp0: removed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c3 --- Comment #3 from Marcus Furlong <furlongm@gmail.com> 2008-08-29 10:21:04 MDT --- hal crash: # /usr/lib/hal/hal-cups-autoconfig --add local printer 'usb://HP/LaserJet%201320%20series' - 'hp LaserJet 1320 series' local printer 'hp:/usb/hp_LaserJet_1320_series?serial=00CNFW51MGXM' - 'HP LaserJet 1320 series' HAL Printer properties make='Hewlett-Packard' model='hp LaserJet 1320 series' serial='(null)' Printer properties uri='usb://HP/LaserJet%201320%20series' m_and_m='hp LaserJet 1320 series' models 'LASERJET 1320 SERIES' and 'hp LaserJet 1320 series' didn't match with make 'HP' Segmentation fault -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c4 --- Comment #4 from Marcus Furlong <furlongm@gmail.com> 2008-08-29 10:35:25 MDT --- Created an attachment (id=236346) --> (https://bugzilla.novell.com/attachment.cgi?id=236346) y2log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mzugec@novell.com Status|NEEDINFO |NEW Info Provider|obelich@gmail.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User tb53820@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c5 Travis Bean <tb53820@hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|furlongm@gmail.com |tb53820@hotmail.com Component|YaST2 |Installation Summary|Printer configuration crash and close again |Printer configuration crash --- Comment #5 from Travis Bean <tb53820@hotmail.com> 2008-09-03 22:48:14 MDT --- Perhaps this is a problem affecting the HP printer series? On post installation hardware config, my printer is detected (HP PhotoSmart P1000). Upon clicking "configure", the installation crashes and exits to a shell and then returns to the login screen. By the way, if there is a glitch during installation, is this saved in a log file somewhere? I looked all through the log files saved under /var/log and I did not see anything in regard to this printer config crash. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c6 Michal Zugec <mzugec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |obelich@gmail.com --- Comment #6 from Michal Zugec <mzugec@novell.com> 2008-09-05 07:29:49 MDT --- Could you try last yast2-printer package from Factory? http://download.opensuse.org/distribution/SL-OSS-factory/inst-source/ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c7 Marcus Furlong <furlongm@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |furlongm@gmail.com --- Comment #7 from Marcus Furlong <furlongm@gmail.com> 2008-09-09 07:53:40 MDT --- Using the yast2-printer package from Factory seems to fix the problem. I can now print (a test page anyway). I still get a segfault when I plug the printer in though: hal-cups-autoco[26333]: segfault at 0 ip 0804bdf7 sp bfd4e380 error 4 in cups-autoconfig[8048000+6000] -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c8 Michal Zugec <mzugec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|obelich@gmail.com |kssingvo@novell.com --- Comment #8 from Michal Zugec <mzugec@novell.com> 2008-09-10 00:54:46 MDT --- Klaus, is above problem cups-autoconfig or hal? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User kssingvo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c9 Klaus Singvogel <kssingvo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|kssingvo@novell.com | --- Comment #9 from Klaus Singvogel <kssingvo@novell.com> 2008-09-10 03:07:56 MDT --- Michal: I don't know. I'm neither author of cups-autoconfig (crivera) nor hal (dkukawka). I don't use cups-autoconfig at my machine(s), as I'm not the target customer for this tool. So, I don't get any experience with it. Sorry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c10 Michal Zugec <mzugec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |crivera@novell.com --- Comment #10 from Michal Zugec <mzugec@novell.com> 2008-09-10 05:24:04 MDT --- Chris, any idea about segfault in comment #7? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 Jared Allen <jpallen@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jpallen@novell.com Priority|P5 - None |P3 - Medium -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User crivera@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c12 Chris Rivera <crivera@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |furlongm@gmail.com --- Comment #12 from Chris Rivera <crivera@novell.com> 2008-09-22 09:16:49 MDT --- Can you please send me the full /var/log/cups-autoconfig.log and, possibly, a backtrace of cups-autoconfig --add? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c13 --- Comment #13 from Marcus Furlong <furlongm@gmail.com> 2008-09-27 09:32:14 MDT --- gdb /usr/lib/cups-autoconfig/cups-autoconfig GNU gdb 6.8 Copyright (C) 2008 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "i586-suse-linux"... (gdb) run --add Starting program: /usr/lib/cups-autoconfig/cups-autoconfig --add [Thread debugging using libthread_db enabled] [New Thread 0xb7b0e720 (LWP 5793)] Program received signal SIGSEGV, Segmentation fault. [Switching to Thread 0xb7b0e720 (LWP 5793)] main (argc=134550896, argv=0x8051628) at cups-autoconfig.c:121 121 if (!strcmp ("", value)) { (gdb) where #0 main (argc=134550896, argv=0x8051628) at cups-autoconfig.c:121 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User furlongm@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c14 --- Comment #14 from Marcus Furlong <furlongm@gmail.com> 2008-09-27 09:34:52 MDT --- cups-autoconfig.log just contains the following: Unable to init HAL context: (null) Unable to init HAL context: (null) Failed to detect backend printers -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User crivera@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c15 --- Comment #15 from Chris Rivera <crivera@novell.com> 2008-10-06 11:18:05 MDT --- I just submitted a fix for this to STABLE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=414177 User crivera@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=414177#c16 Chris Rivera <crivera@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|furlongm@gmail.com | Resolution| |FIXED --- Comment #16 from Chris Rivera <crivera@novell.com> 2008-10-06 11:18:45 MDT --- closing -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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