[Bug 266899] New: installer hangs after asking root password
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https://bugzilla.novell.com/show_bug.cgi?id=266899 Summary: installer hangs after asking root password Product: openSUSE 10.3 Version: Alpha 3 Platform: i386 OS/Version: openSUSE 10.3 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: ldb@braha.nl QAContact: jsrain@novell.com Fresh internet install on new system (Via Epia EX, 160GB S-ata disk). Default kde install. after asking for root password the installer is doing its thing with suseconfig andf a lot of other messages passing by, and starting the kde environment with loginscreen, but no new users are made yet. So login is not possible, not even for root (who should have a password now). Going to a terminalsession (Ctrl-Alt-F1) login is not possible. Every loginname (that does not exist yet) results in password prompt, and after that username/password unknown. Except for root: this results in username/password unknown, directly after giving <enter> on typing in loginname. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ldb@braha.nl ------- Comment #1 from mhorvath@novell.com 2007-04-23 01:59 MST ------- Please attach your yast logs. http://en.opensuse.org/Bugs/YaST -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ldb@braha.nl changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ldb@braha.nl | ------- Comment #2 from ldb@braha.nl 2007-04-23 03:40 MST ------- Created an attachment (id=133099) --> (https://bugzilla.novell.com/attachment.cgi?id=133099&action=view) yast2logs logs from the installer. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |locilka@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |locilka@novell.com, chrubis@novell.com AssignedTo|locilka@novell.com |jsuchome@novell.com ------- Comment #3 from locilka@novell.com 2007-04-25 10:07 MST ------- This doesn't seem to be an installation-framework issue but somewhere inside users module. ProductControl.ycp:913 Calling `inst_root ($["enable_back":false, "enable_next":true]) [Interpreter] users/widgets.ycp:247 Calling YaST client inst_root (arguments: [$["enable_back":false, "enable_next":true]]) [YCP] users/widgets.ycp:155 Changing encryption method to md5 ::YaST gets killed here:: [zypp] PathInfo.cc(_Log_Result):296 recursive_rmdir /var/tmp/zypp.tJC2Y1 [zypp] TmpPath.cc(~Impl):78 TmpPath cleaned up /var/tmp/zypp.tJC2Y1{d 0700 0/0} [Y2Perl] YPerl.cc(destroy):163 Shutting down embedded Perl interpreter. [liby2] genericfrontend.cc(signal_handler):59 got signal 11 at YCP file /usr/share/YaST2/clients/inst_root.ycp:3 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ldb@braha.nl ------- Comment #4 from locilka@novell.com 2007-04-25 10:16 MST ------- Please, try this: Before system for booting (this one) is selected, append this command line parameter to the bootloader: Y2DEBUG=1 Then, follow the second stage installation, 'root password', ... until it crashes again. Please, try doing everything just the same way you did it before. Then, please, attach file /var/log/YaST2/y2log (rather in a compressed format ;)) -- To make your system usable, you can probably switch to a console before YaST crashes (Ctrl+Alt+F2, Alt+F7 for going back) and just write `passwd` and change the root password, just guessing :) But please, we'd really appreciate those debugging logs ;) Thanks a lot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ldb@braha.nl changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ldb@braha.nl | ------- Comment #5 from ldb@braha.nl 2007-04-25 14:56 MST ------- Created an attachment (id=134454) --> (https://bugzilla.novell.com/attachment.cgi?id=134454&action=view) y2log with Y2DEBUG=1 your remark: ========== [YCP] users/widgets.ycp:155 Changing encryption method to md5 ::YaST gets killed here:: ========== This is because I tried to change the encryption method (button Expert options...) to see if this could help me further in the install. With default settings YaST segfaulted too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ldb@braha.nl ------- Comment #6 from jsuchome@novell.com 2007-04-26 02:32 MST ------- The log from comment #5 doesn't contain any additional information that should be triggered by Y2DEBUG=1 - maybe you've attached the wrong file? (see http://en.opensuse.org/Bugs/YaST#The_y2logs_don.27t_seem_to_show_my_problem.... how to setup verbose debugging) Have you rebooted to the configuration stage of that broken system? You can invoke the stage by touching the file /var/lib/YaST2/runme_at_boot and than rebooting. The configuration stage should now be repeated, starting with root password dialog. BTW, what is the version of yast2-users package? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #7 from locilka@novell.com 2007-04-26 03:15 MST ------- 2007-04-25 22:42:17 <1> linux(4474) [liby2] genericfrontend.cc(main):256 Launched YaST2 component 'y2base' 'installation' '("continue")' 'qt' '--noborder' '--auto-fonts' '--fullscreen' .. 2007-04-25 22:42:59 <0> linux(4474) [agent-crack] scr/Y2AgentComponent.h(evaluate):141 Execute, arg size is 2 2007-04-25 22:42:59 <0> linux(4474) [zypp] PathInfo.cc(_Log_Result):296 recursive_rmdir /var/tmp/zypp.EwS9kz 2007-04-25 22:42:59 <0> linux(4474) [zypp] TmpPath.cc(~Impl):78 TmpPath cleaned up /var/tmp/zypp.EwS9kz{d 0700 0/0} 2007-04-25 22:42:59 <1> linux(4474) [Y2Perl] YPerl.cc(destroy):163 Shutting down embedded Perl interpreter. 2007-04-25 22:42:59 <3> linux(4474) [liby2] genericfrontend.cc(signal_handler):59 got signal 11 at YCP file /usr/share/YaST2/clients/inst_root.ycp:3 This actually seems to be a correct file with correctly enabled Y2DEBUG and comes from the second stage installation after reboot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #8 from locilka@novell.com 2007-04-26 03:21 MST ------- BTW: macro_inst_cont.ycp from the previous installation contains: Dialog with YQWizard "Wachtwoord voor "root", de systeembeheerder" UI::FakeUserInput( `expert ); // Dialog with YLabel "Wachtwoord versleuteling" Source: /usr/share/YaST2/clients/inst_root.ycp(EncryptionPopup ()):143 UI::ChangeWidget( `id (`md5), `Value, true ); // YRadioButton "MD5" UI::FakeUserInput( `ok ); // Dialog with YQWizard "Wachtwoord voor "root", de systeembeheerder" // Source: /usr/share/YaST2/clients/inst_root.ycp:128 UI::FakeUserInput( `next ); The last y2log contains: [ui-macro] YMacroRecorder.cc(openMacroFile):68 Recording macro to /var/log/YaST2/macro_inst_cont.ycp [ui-macro] YMacroRecorder.cc(recordUserInput):238 Input: `next (without changing the encryption type - maybe already set to MD5 from the previous installation?) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #9 from locilka@novell.com 2007-04-26 03:33 MST ------- It seems the agent calls "exit 0;" miracle:~ # /usr/lib/YaST2/bin/y2base stdio scr ([]) Execute(.crack, "1619rl") -> (nothing but exit) The same from gdb: miracle:~ # gdb /usr/lib/YaST2/bin/y2base (gdb) run stdio scr Execute(.crack, "1619rl") Program exited normally. (gdb) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #10 from jsuchome@novell.com 2007-04-26 03:41 MST ------- - Sorry, I missed the debug information in your last y2log from comment #5. - There is no problem with changing encryption type, see comment #5. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #11 from jsuchome@novell.com 2007-04-26 04:02 MST ------- Could you reproduce the behavior on the running system? Are you able to run users configuration at all? If it fails, run "/sbin/yast2 users" from xterm, not from YaST menu and watch the output. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #12 from ldb@braha.nl 2007-04-26 05:53 MST ------- The problem is that the system is not allowing me to change anything. I cannot log in with either root or any other user, thus I cannot add users, not in graphical loginscreen, nor in terminalsessions (see my original bugreport). I got the logfiles because I booted the rescue image, and so could reach the harddisk. It is the only way to see or (maybe?) alter things. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #13 from jsuchome@novell.com 2007-04-26 05:57 MST ------- And how did you got to the second (configuration) stage again (with that debug)? Does the installer run the configuration (starting with root password) automatically, when you reboot? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #14 from locilka@novell.com 2007-04-26 06:07 MST ------- Of course :) That's a feature of installation process: Start installation again after reboot in case of abort/failure before. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #15 from jsuchome@novell.com 2007-04-26 06:29 MST ------- Hm, let's test if crack agent is really the guilty one. 1. Reboot. Before you enter root's password, switch to the console (I think 2nd is free) and run 'pam-config -d --pwcheck-cracklib'. 2. Than you probably need to reboot again, because YaST doesn't know that the settings were changed in step 1. After the reboot, let's see if root password can be set (and the rest of YaST configuration is run correctly). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ldb@braha.nl changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ldb@braha.nl | ------- Comment #16 from ldb@braha.nl 2007-04-26 06:38 MST ------- Yes, after reboot the installer went back to where it left off, asking for root password. I did as you said in comment#15, rebooting after pam-config, all with Y2DEBUG=1. And this worked, installer goes on with hardware detection. It is running atm. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #17 from jsuchome@novell.com 2007-04-26 06:49 MST ------- Thanks. Now, enable cracklib again ('pam-config -a -pwcheck-cracklib' or with yast2-security module) and try adding user with yast2-users on your installed system (comment 11). Does it produce any interesting error? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #18 from ldb@braha.nl 2007-04-26 07:33 MST ------- Created an attachment (id=134928) --> (https://bugzilla.novell.com/attachment.cgi?id=134928&action=view) screenshot xmessage -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #19 from ldb@braha.nl 2007-04-26 07:35 MST ------- As I was doing something else (some money has to be made now and then) the installer apparently hung again. I was presented with a login from kde. Could login with root, and did as you ask in comment#17, attached screenshot of the xmessage I got. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #20 from jsuchome@novell.com 2007-04-26 07:40 MST ------- Oh yes, this last error was already fixed in bug 265704. Let me offer you last package for testing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #21 from jsuchome@novell.com 2007-04-26 07:41 MST ------- Created an attachment (id=134932) --> (https://bugzilla.novell.com/attachment.cgi?id=134932&action=view) fixed package Does it work with this one? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #22 from ldb@braha.nl 2007-04-26 07:49 MST ------- It does open correctly, but when trying to change or add user, it crashes. Xmessage attached (screenshot). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #23 from ldb@braha.nl 2007-04-26 07:52 MST ------- Created an attachment (id=134952) --> (https://bugzilla.novell.com/attachment.cgi?id=134952&action=view) yast2 users crashing (yast2-users-2.15.24-5) second attempt (bugzilla switched me to another bug(??)) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ldb@braha.nl ------- Comment #24 from jsuchome@novell.com 2007-04-26 07:58 MST ------- Huh. Does adding user with useradd (useradd aaa; passwd aaa) work while cracklib is enabled? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #25 from ldb@braha.nl 2007-04-26 08:27 MST ------- This works, except that no homedir is made for the user (thought this was default?). After making /home/user I could login as user (as I am now typing this as user on the system). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|ldb@braha.nl |kukuk@novell.com ------- Comment #26 from jsuchome@novell.com 2007-04-26 08:38 MST ------- Thorsten, could you check screenshot from comment #23? To me it looks like a problem in cracklib library (+ another problem of yast, not able to handle it) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #27 from kukuk@novell.com 2007-04-26 08:54 MST ------- (In reply to comment #25)
This works, except that no homedir is made for the user (thought this was default?).
This was never the default on SUSE Linux and all commercial UNIX. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 kukuk@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|kukuk@novell.com |mc@novell.com ------- Comment #28 from kukuk@novell.com 2007-04-26 08:55 MST ------- Yes, it looks like a problem in cracklib dictionaries or filesystem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 mc@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mc@novell.com Info Provider|mc@novell.com |ldb@braha.nl ------- Comment #29 from mc@novell.com 2007-04-26 09:18 MST ------- Please provide the output of the following commands: ls -l /usr/share/cracklib/ rpm -q --requires cracklib rpm -qa | grep cracklib -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 ------- Comment #30 from ldb@braha.nl 2007-04-26 09:26 MST ------- /home: ok, I made it by hand. Filesystems are ext3 for / and /home. There is no separate /boot partition (which I normally do make, and then it is ext2). This system is just set up because 10.2 did not recognise the diskcontroller, and for me it is a good chance to see what 10.3 is going to look like. linux-mtv:/home/ldb # ls -l /usr/share/cracklib/ totaal 16 -rw-r--r-- 1 root root 211 apr 17 00:47 cracklib.magic -rw-r--r-- 1 root root 1024 apr 17 00:47 pw_dict.hwm -rw-r--r-- 1 root root 16 apr 17 00:47 pw_dict.pwd -rw-r--r-- 1 root root 16 apr 17 00:47 pw_dict.pwi linux-mtv:/home/ldb # linux-mtv:/home/ldb # rpm -q --requires cracklib /sbin/ldconfig /sbin/ldconfig rpmlib(PayloadFilesHavePrefix) <= 4.0-1 rpmlib(CompressedFileNames) <= 3.0.4-1 /bin/sh libc.so.6 libc.so.6(GLIBC_2.0) libc.so.6(GLIBC_2.1) libc.so.6(GLIBC_2.1.2) libc.so.6(GLIBC_2.1.3) libc.so.6(GLIBC_2.3) libc.so.6(GLIBC_2.3.4) libc.so.6(GLIBC_2.4) libcrack.so.2 rpmlib(PayloadIsBzip2) <= 3.0.5-1 linux-mtv:/home/ldb # linux-mtv:/home/ldb # rpm -qa | grep cracklib cracklib-2.8.10-2 linux-mtv:/home/ldb # -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 mc@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ldb@braha.nl | ------- Comment #31 from mc@novell.com 2007-04-26 09:50 MST ------- This is a cracklib version before I split of the dictionaries into seperate packages. But there was an error during package creation. These dict files have an invalid format. This should be fixed in the current versions inside of autobuild. Jiri: do you want to make fixes in YaST? If not, you can close this as fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC|locilka@novell.com, | |chrubis@novell.com | Severity|Major |Normal Status|NEW |ASSIGNED ------- Comment #32 from jsuchome@novell.com 2007-04-27 00:23 MST ------- I'll try to debug the YaST part. Lowering severity at the real bug was actually fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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https://bugzilla.novell.com/show_bug.cgi?id=266899 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED ------- Comment #33 from jsuchome@novell.com 2007-04-27 00:50 MST ------- Well, it fails inside cracklib's FascistCheck function, I can't do anything about it. So I'm closing the bug as fixed (comment #31). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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