[Bug 417410] New: OpenOffice does not launch
https://bugzilla.novell.com/show_bug.cgi?id=417410 Summary: OpenOffice does not launch Product: openSUSE 11.0 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: OpenOffice.org AssignedTo: eward@novell.com ReportedBy: psankar@novell.com QAContact: qa@suse.de Found By: --- With the latest rpms from the OpenOffice build-service repositories, my OO is not coming up at all. The error messages that I get in the console are: psankar@sandance:~/Desktop/license> oocalc soffice.bin: xcb_io.c:352: _XReply: Assertion `!dpy->xcb->reply_data' failed. libxcb: WARNING! Program tries to lock an already locked connection, which indicates a programming error. There will be no further warnings about this issue. soffice.bin: xcb_lock.c:77: _XGetXCBBuffer: Assertion `((int) ((xcb_req) - (dpy->request)) >= 0)' failed. psankar@sandance:~/Desktop/license> Both, calc and writer did not come up. The versions of rpms are: OpenOffice_org-draw-2.4.1.6-1.1 OpenOffice_org-templates-presentation-layouts-2.0.4-90.1 OpenOffice_org-2.4.1.6-1.1 OpenOffice_org-writer-2.4.1.6-1.1 OpenOffice_org-hyphen-20080414-10.1 OpenOffice_org-filters-2.4.1.6-1.1 OpenOffice_org-templates-en-2.0.4-88.1 OpenOffice_org-pyuno-2.4.1.6-1.1 OpenOffice_org-base-2.4.1.6-1.1 OpenOffice_org-templates-labels-a4-1.0-11.1 OpenOffice_org-icon-themes-2.4.1.6-2.1 OpenOffice_org-gnome-2.4.1.6-1.1 OpenOffice_org-impress-2.4.1.6-1.1 OpenOffice_org-templates-labels-letter-1.0-11.1 OpenOffice_org-calc-2.4.1.6-1.1 OpenOffice_org-branding-openSUSE-2.4-17.1 OpenOffice_org-thesaurus-en-20060111-55.1 OpenOffice_org-math-2.4.1.6-1.1 OpenOffice_org-mailmerge-2.4.1.6-1.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 Eric Ward <eward@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|eward@novell.com |pmladek@novell.com QAContact|qa@suse.de |kyu@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c1 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |pmladek@novell.com, kendy@novell.com AssignedTo|pmladek@novell.com |tbehrens@novell.com Priority|P5 - None |P1 - Urgent --- Comment #1 from Petr Mladek <pmladek@novell.com> 2008-08-15 03:49:52 MDT --- The application is unusable for the user => setting priority P1. Thorsten, any chance you could look at it? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User psankar@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c2 --- Comment #2 from Sankar P <psankar@novell.com> 2008-08-17 23:34:49 MDT --- I downgraded OpenOffice to the 11.0 GM version. I tried clearing ~/.ooo-2 . But no luck. The problem still persists. So, is this because of a problem in any other dependant module, that I can downgrade ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User tbehrens@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c3 Thorsten Behrens <tbehrens@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |psankar@novell.com --- Comment #3 from Thorsten Behrens <tbehrens@novell.com> 2008-08-18 00:40:37 MDT --- Does the solution at the bottom of http://forums.opensuse.org/hardware/392589-strange-xcb-bug.html help? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User psankar@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c4 Sankar P <psankar@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|psankar@novell.com | --- Comment #4 from Sankar P <psankar@novell.com> 2008-08-18 08:56:15 MDT --- (In reply to comment #3 from Thorsten Behrens)
Does the solution at the bottom of http://forums.opensuse.org/hardware/392589-strange-xcb-bug.html help?
No. It didn't help. `sax2 -r -m 0=fglrx` hung my machine. I had to power-off. Is there any other solution or work around ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User psankar@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c5 --- Comment #5 from Sankar P <psankar@novell.com> 2008-08-18 10:07:58 MDT --- I somehow managed to get oo working at last. I uninstalled all the rpm that had an ati in it. I uninstalled the fglrx driver. On next restart, X did not start and I manually sax2 -ed it and made it work. But, I strongly believe that my father cannot do any of this on his own. And, open-office and firefox are the only applications that he will want to use. So, I believe this bug should remain critical. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User tbehrens@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c6 Thorsten Behrens <tbehrens@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |psankar@novell.com --- Comment #6 from Thorsten Behrens <tbehrens@novell.com> 2008-08-18 13:32:32 MDT --- Ok, so this really looks like it is no openoffice-induced bug at all, but caused by changes in xorg packages. I believe it's a dupe to bug 252510, did you try exporting LIBXCB_ALLOW_SLOPPY_LOCK=1 (note that OOo does not use xcb directly, this is most probably caused by libxinerama)? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User psankar@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c7 Sankar P <psankar@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|psankar@novell.com | --- Comment #7 from Sankar P <psankar@novell.com> 2008-08-19 01:28:23 MDT --- Nope. I did not export anything as it is not documented anywhere and not told even when I asked in #go-oo and #opensuse-gnome irc channels. So, this is probably a hidden, unknown work-around. But sadly, none of the other applications I use, have this problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User tbehrens@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c8 Thorsten Behrens <tbehrens@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |psankar@novell.com --- Comment #8 from Thorsten Behrens <tbehrens@novell.com> 2008-08-19 03:11:15 MDT --- Well, I'm not sure whether this is a workaround at all, as I'm unfortunately not able to reproduce the bug here. Is there any chance you could restore the previous state (when the assertion happens), as I would need more information on what exactly is causing this (still suspecting a general xorg issue)? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c9 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|psankar@novell.com | Resolution| |WORKSFORME --- Comment #9 from Stefan Dirsch <sndirsch@novell.com> 2008-08-19 13:30:49 MDT --- exporting LIBXCB_ALLOW_SLOPPY_LOCK=1 is no longer necessary since a long time now. xorg-x11-libxcb.changes: ------------------------------------------------------------------- Mon Nov 5 14:58:18 CET 2007 - sndirsch@suse.de - always-sloppy.diff * This patch prints out warnings only, the assert() is completely gone now. As programs with this error typically trigger it several times, each warning is printed only once. (Bug #251087) I remember a similar bug (maybe even identical) reported only some weeks ago. After removing the leftover (libGL.so.1 and more) of an old manual fglrx driver installation the issue disappeared. I bet it's the same here. --> Closing as WORKSFORME. If you can reproduce it again after installing the official fglrx driver RPMs from the ATI server, please reopen. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User psankar@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c10 Sankar P <psankar@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|WORKSFORME | --- Comment #10 from Sankar P <psankar@novell.com> 2008-08-26 10:46:17 MDT --- I installed the online updates for 11.0 and along with that the xorg update also sneaked in. Now my openoffice is not launching again. My home internet connection is too weak to download the official ATI driver download. I will do that tommorrow in a better network. Meanwhile, if you want to take any debug logs, please reply me so that I can take them. If you want to access my machine, it is also fine. I exported LIBXCB_ALLOW_SLOPPY_LOCK=1 . But no luck. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |psankar@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=417410 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417410#c18 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #18 from Stefan Dirsch <sndirsch@novell.com> 2008-09-09 09:39:38 MDT --- fglrx 8.522 (Catalyst 8.8) is finally available for openSUSE 11.0. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com