[Bug 444149] New: Computer locks up
https://bugzilla.novell.com/show_bug.cgi?id=444149 Summary: Computer locks up Product: openSUSE 11.1 Version: Factory Platform: x86 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: bjohnson@blakeanthonyjohnson.com QAContact: qa@suse.de Found By: --- I don't know what else to say or include here. Basically, 95% of the time I leave my computer sitting idle, when I come back to it, it's locked up. I tried disabling Compiz at one point, but that did not really help. I've had it lock up on me once when I was actually using it. I was VNCed into another computer, and I clicked on the gnome-main-menu button on one of my panels. As soon as I did that, it locked up. I'm not really sure how to isolate this problem. This has been happening since around Beta 3 I think. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c1 Robert Vojcik <rvojcik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |bjohnson@blakeanthonyjohnson.com --- Comment #1 from Robert Vojcik <rvojcik@novell.com> 2008-11-13 17:17:54 MST --- Hello, what you mean locked up ? Screensaver is running and session is locked ? Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c2 Blake Johnson <bjohnson@blakeanthonyjohnson.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|bjohnson@blakeanthonyjohnson.com | --- Comment #2 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-13 21:34:05 MST --- No, I mean that the system just completely halts. It's completely unresponsive. I don't even have to be doing anything... I'm thinking it's probably the kernel. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c3 Robert Vojcik <rvojcik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |kernel-maintainers@forge.provo.novell.com --- Comment #3 from Robert Vojcik <rvojcik@novell.com> 2008-11-13 21:39:59 MST --- Oh, ok, I reassign it to maintainers -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c4 Greg Kroah-Hartman <gregkh@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |bjohnson@blakeanthonyjohnson.com --- Comment #4 from Greg Kroah-Hartman <gregkh@novell.com> 2008-11-13 21:45:33 MST --- Are the keyboard lights blinking? Any log messages show up? We are going to need some kind of log message in order to work to track this down. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c5 Blake Johnson <bjohnson@blakeanthonyjohnson.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|bjohnson@blakeanthonyjohnson.com | --- Comment #5 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-13 21:51:06 MST --- I wish I could tell you if it was blinking. Using an EEE PC, no keyboard lights. If I plug in an USB keyboard, would that blink? Yeah, I agree with the logs, but I need to know what ones may be useful. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c6 --- Comment #6 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-21 18:36:27 MST --- It locked up at least 3 times today. Each and every time, when idle. I had a USB keyboard plugged in the last time, and there were no blinking lights. I am unable to SSH to the machine. No hard drive activity at all. I'm at a loss for what to do next. Is there any specific log that I can check for any possible clues? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c7 --- Comment #7 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-22 21:43:53 MST --- Updating the 2.5GB of packages on my system today to match the factory packages, my system locked up at least 3 times. Before it managed to lock up the 3rd time, I manually selected to update the kernel first, and then after that finished, I proceeded to update the rest of the packages again. It locked up, and then I had to restart (but this time, I restarted into the updated kernel. So far it has not locked up on my again, but it's still to early to say that for certain. It's got about 150MB left. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jeffm@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c8 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jeffm@novell.com Status|NEW |NEEDINFO Info Provider| |bjohnson@blakeanthonyjohnson.com --- Comment #8 from Jeff Mahoney <jeffm@novell.com> 2008-11-24 18:41:58 MST --- Any word on how the new kernel is working? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c9 Blake Johnson <bjohnson@blakeanthonyjohnson.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|bjohnson@blakeanthonyjohnson.com | --- Comment #9 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-24 19:07:40 MST --- Got home from work today and it was locked up. So, I really don't know what to say. But yeah, I've never had it lock up on me so many times like it was the other day. The only thing that it was really doing that I would imagine could cause it is network activity. I was downloading all of those updates. Usually it has to sit for a while before it locks up. The other day, it locked up on me like 3 or 4 times in a 3 hour period. :-/ Think it has something to do with this problem? https://bugzilla.novell.com/show_bug.cgi?id=440527 After looking at some of that log, I was seeing a heck of a lot of wireless errors. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c10 --- Comment #10 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-24 19:36:21 MST --- It just locked up again. About 5 minutes ago. Guess what I was doing? Updating more packages. Intel Wireless anyone? (iwl4965) I've had to rebuild my RPM database like 4 times in the past two days. This is pretty bad. Hahaha. I'll see if I can find any more information by wandering through my logs, but since it's so sudden, not sure if I will find anything. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User listuser@peternixon.net added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c11 Peter Nixon <listuser@peternixon.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |listuser@peternixon.net --- Comment #11 from Peter Nixon <listuser@peternixon.net> 2008-11-25 13:57:19 MST --- I am seeing this issue also. In my case the machine becomes completely unresponsive, and the caps lock light blinks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User listuser@peternixon.net added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c12 --- Comment #12 from Peter Nixon <listuser@peternixon.net> 2008-11-25 13:58:53 MST --- BTW. It from memory it did NOT blink the CAPS led on my USB keyboard, only the one built into the notebook. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c13 --- Comment #13 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-25 14:07:53 MST --- Maybe I've been getting kernel panics but not noticing. Seeing as I don't have any *lock lights built into my EEE PC, I can't really tell. The USB keyboard did not blink when it locked up when that was plugged in. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User listuser@peternixon.net added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c14 --- Comment #14 from Peter Nixon <listuser@peternixon.net> 2008-11-25 15:22:21 MST --- OK. This just occurred again (which makes about 10-15 times in 2 weeks). The CAPS led on the notebook was definitely blinking but the one of my USB keyboard was not. I had previously copied a couple of GB over wireless to try and reproduce the problem, but no lockups to I was just chatting on kopete as well as logged into a remote Win2008 server with rdesktop. I had told zypper to update OpenOffice in a root shell about 30min before the freeze, so it may or may not have been finished as I wasn't paying much attention to it.. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c15 --- Comment #15 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-11-27 21:09:35 MST --- I just wanted to say that I was able to download and install ~2.5GB of updates with my mobile broadband card without having the laptop lock up. Before I did that, I disabled the Wireless card with NetworkManager first. This leads me to believe that this has to be because of the iwl4965 driver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c16 --- Comment #16 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-02 10:53:26 MST --- The odd thing is, I was able to do a 2.8GB factory update without it locking up. Restarted, let it on overnight, and it's locked up this morning. One thing I did notice though is that my OS is being branded now as OpenSUSE 11.2 Alpha 0, so the repo must have just switched. I should probably fix that... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sprockkets@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c18 Joseph Mancuso <sprockkets@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sprockkets@gmail.com --- Comment #18 from Joseph Mancuso <sprockkets@gmail.com> 2008-12-04 13:24:30 MST --- Today I found my computer at the desktop (turned off screen saver and monitor power saving), and while the clocks were moving, video encoding stopped. I clicked the menu button, but the only thing that came up was the popup for the kmenu in kde4 that appears over the task bar. At that, it was stuck. The terminal window I had up to type something in, I keyed in "top", but it only took the t and started typing it continuously. Then the clocks froze. Again, as before, I was using Avidemux and Ktorrent. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c19 --- Comment #19 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-04 13:49:01 MST --- Joseph, just to find a pattern, are you using a laptop with a Intel Wireless 4965 card? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c20 --- Comment #20 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-04 15:42:57 MST --- I just got home from work only to find my system completely unresponsive. So, the problem still lingering around. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sprockkets@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c21 --- Comment #21 from Joseph Mancuso <sprockkets@gmail.com> 2008-12-04 20:38:06 MST --- No. I have a Shuttle SG31G2, which runs the Intel G31 chipset with their gigabit ethernet. I don't know if this widens the problem anymore. Running the integrated video and USB peripherals. I'll try to up the load again with more network traffic, because every time this problem happens, the ethernet lights flash continuously until the system reboots and the kernel takes control of the eth card. However, today, I'm at 7hrs 13 min uptime, load avg around 3.40, and a light bittorrent load. Seems fine so far. I also updated yesterday night from the ISO to the RC-1 level packages, but even before this, I was running the latest kernel, 2.6.27.7-3-pae. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sunscape1@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c22 Benjamin Sabatini <sunscape1@hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sunscape1@hotmail.com --- Comment #22 from Benjamin Sabatini <sunscape1@hotmail.com> 2008-12-06 19:08:17 MST --- I have the exact same problem, so I did some research and I found on the intel wireless for linux drivers page that there is a bug with the firmware for iwl4965. It seems that the person assigned to fix the problem has no idea how to solve it... yet. What happens is that the firmware causes your computer to completely lock-up with blinking lights, of some kind, on your laptop, or stutter horribly making the computer unusable. If you have 3D acceleration enabled then the computer will lock-up completely sometimes giving a black screen that requires a cold shutdown. This problem is very serious since it makes both wireless networking and 3D/compiz use impossible. The problem is present in other distibutions as well that use the 2.6.27.x kernel and the newest intel wireless firmware. Sorry, but I do not have the link on hand. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sprockkets@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c23 --- Comment #23 from Joseph Mancuso <sprockkets@gmail.com> 2008-12-07 18:58:40 MST --- Well, today, I got it to happen twice. It seems to happen if I let Ktorrent upload as much as it can. While browsing, about half a second after clicking a link, the entire computer freezes except for the mouse, at least this time. I rebooted, and replicated the issue within me moving around 3 links on Firefox. I connected a ps/2 keyboard and did the caps lock light test. It did change, so while the USB keyboard was frozen, it was not. Unfortunately, I couldn't do anything with that keyboard either, such as switch sessions. If I haven't already mentioned it before, I'm not using compiz, but just whatever is enabled by default for KDE4, with all the 3d effects turned off. It made no difference. Though from what I understand, the necessary x extensions are enabled by default, and since I have an Intel integrated graphics chip, it is enabled. I'll see about turning off 3d in Sax2. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c24 --- Comment #24 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-07 19:07:43 MST --- My laptop has locked up maybe 3 times today. Each time when it's been idle. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sunscape1@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c25 --- Comment #25 from Benjamin Sabatini <sunscape1@hotmail.com> 2008-12-16 08:59:28 MST --- http://bugs.archlinux.org/task/10984 -similar issue http://www.intellinuxwireless.org/?p=iwlwifi&n=downloads -try the latest firmware and see if that fixes the problem -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c26 --- Comment #26 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-17 05:02:57 MST --- I downloaded that updated firmware yesterday and replaced the stock one, and reloaded the kernel modules. As of this morning, it's still alive. That said, it's still to early to call anything. I have a iwlwifi-4965-1.ucode, and also a iwlwifi-4965-2.ucode. I only replaced the '-2' one. What is the first one? Is that something I need to replace too, or can that stay as is? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c27 --- Comment #27 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2008-12-18 04:56:18 MST --- I just woke up this morning to find my laptop locked up, so I'm going to guess that updating the firmware did not help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sunscape1@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c29 --- Comment #29 from Benjamin Sabatini <sunscape1@hotmail.com> 2008-12-18 08:16:42 MST --- Seeing as this bug report has been ignored by novell for the past 5 days and openSuse 11.1 was released today, i think it would be prudent for you to revert back to openSuse 11.0 as i have done. Clearly they do not think a laptop with one of the most popular wireless options constantly crashing is a big deal and worthy of their attention. Sorry that I could not help, i too am frustrated by this ridiculous bug. The last i knew the problem was in the firmware. Until something as serious as this bug is fixed i would consider openSuse 11.1 a beta release, so give it another month or so. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User dbodom@osci.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c30 DB Odom <dbodom@osci.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dbodom@osci.com --- Comment #30 from DB Odom <dbodom@osci.com> 2008-12-29 11:15:58 MST --- Same issue Thinkpad T61p running Suse 11.1. Hard lockups at least once daily with flashing Caps Lock indicator. System contains Intel 4965AGN. Running Compiz. Going to try to update firware and see what happens. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User sunscape1@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c31 --- Comment #31 from Benjamin Sabatini <sunscape1@hotmail.com> 2009-01-06 15:25:47 MST --- Seeing as Novell is completely inept and useless, you all might try a solution I found. It requires you to compile and install new drivers but it is relatively easy to do. Go to this website and install all the necessary packages using zypper or the graphic interface, whatever: http://www.susegeek.com/opensuse-110/intel-3945-abg-wireless-problem-in-open... Go here: http://linuxwireless.org/download/compat-wireless-2.6/ Download this, or whatever is the most recent version: compat-wireless-2009-01-06.tar.bz2 2009-Jan-06 06:11:59 1.4M application/octet-stream Follow the instructions from susegeek, only make sure you unload the module otherwise it will give you an error when you try to load the new one. (xxx is the recent version number). Make sure you do this as root. Unzip & Untar OPENSUSE:~ # tar -xjf compat-wireless-xxx.tar.bz2 Change Directory & Compile OPENSUSE:~ # cd compat-wireless-xxx OPENSUSE:~/compat-wireless-2008-07-01 # make && make install modprobe -r iwlagn OPENSUSE:~/compat-wireless-2008-07-01 # make load When you reboot, or even right after you load the new module, it should work perfectly. I have been using my laptop for almost two weeks without any problems. Finally, i'd like to further castigate Novell for being so amazingly incompetent with this critical bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jeffm@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c32 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |sunscape1@hotmail.com --- Comment #32 from Jeff Mahoney <jeffm@novell.com> 2009-01-06 15:49:24 MST --- (In reply to comment #31 from Benjamin Sabatini)
Seeing as Novell is completely inept and useless, you all might try a solution I found. It requires you to compile and install new drivers but it is relatively easy to do.
There's no need for name calling. It's not productive and only draws attention away from the problem. OpenSUSE is a community distribution. Users, like yourself, are welcome to contribute to bug reports in ways beyond simply providing requested information to our development staff. The fact that compat-wireless works and the in-kernel driver does not is a good data point. It isolates the iwlwifi driver as the problem. Here's another interesting fact: The openSUSE 11.1 kernel does not contain any patches against iwlwifi other than the -stable series and a patch to handle a different Oops. This means that the problem is in the upstream kernel and we've inherited it. Novell has finite resources. As much as we'd like to, we can't fully investigate every bug report that we receive. Sometimes we just can't reproduce the bug ourselves, despite having a similar configuration. Please file a bug upstream at bugzilla.kernel.org, and provide the bug number here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c33 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium --- Comment #33 from Jiri Benc <jbenc@novell.com> 2009-01-07 13:24:56 MST --- Sorry, I understand that the bug is important to you. The problem is I'm quite overloaded with even more important bugs right now (well, yes, there are such. It's just a bad timing, normally I would pay much more attention to this bug - freezing machine is not nice thing to work with). Could you please obtain the kernel log while the machine freezes? The easiest way is to connect the machine to another one on the same local network, and invoking (as root): On the "monitoring" machine (i.e. not the one with the bug): ifconfig (record the "HWaddr" and "inet addr:" fields) rcSuSEfirewall2 stop (or, if the machine is not running openSUSE, disable the firewall in an appropriate way, in the worst case by running iptables -F) netstat -u -l -p 6666 On the "debugging" machine: echo '9 4 1 7' > /proc/sys/kernel/printk modprobe netconsole netconsole=@/,@INETADDR/HWADDR (replace INETADDR and HWADDR with the values you recorded above) Then try to reproduce the bug and attach the output as seen on the monitoring machine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c34 --- Comment #34 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2009-01-13 17:09:45 MST --- About 2 weeks ago, I once again replaced the iwl4965 firmware that came with OpenSUSE 11.1 with the firmware on Intel's web site. Since then, it has _not_ locked up. The only problem I have now is that it 'stalls' for random reasons, but that might actually be because of my wireless router, which I would not doubt. I think it's fixed with the latest Intel firmware. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c35 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hschaa@novell.com --- Comment #35 from Jiri Benc <jbenc@novell.com> 2009-01-14 03:47:27 MST --- Thanks for the information. Helmut, does it make sense to update iwlwifi firmware in openSUSE 11.1? Still, it's not fixed, it just doesn't show up, or doesn't show up so often. The kernel log (comment #33) would be still helpful. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Computer locks up |iwl4965: Computer locks up -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User hschaa@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c36 --- Comment #36 from Helmut Schaa <hschaa@novell.com> 2009-01-14 04:03:33 MST --- (In reply to comment #35)
Thanks for the information. Helmut, does it make sense to update iwlwifi firmware in openSUSE 11.1?
We have the newer ucode for SLED11 and Factory already, hence, no objections from my side. (In reply to comment #26)
I have a iwlwifi-4965-1.ucode, and also a iwlwifi-4965-2.ucode. I only replaced the '-2' one. What is the first one? Is that something I need to replace too, or can that stay as is?
The X in iwlwifi-4965-X.ucode specifies the firmware API version. The one with 1 at the end is only kept for compatibility reasons. As soon as the driver supports the newer API (and the one in 11.1 does) it will just ignore the firmware with API version 1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User operez@myrealbox.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c37 Oscar Perez <operez@myrealbox.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |operez@myrealbox.com --- Comment #37 from Oscar Perez <operez@myrealbox.com> 2009-01-14 08:18:26 MST --- Hi Blake, Did you use the http://wireless.kernel.org/download/compat-wireless-2.6/compat-wireless-2.6.... to update your firmware? My issue is that with no root users the computer locks, but mouse still works. Any way the log out process it does not work. If i use root, everything is well. I already create another users or change the regular users to gid 0 and same result I don't know if i am runnig the same bug like this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User bjohnson@blakeanthonyjohnson.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c38 --- Comment #38 from Blake Johnson <bjohnson@blakeanthonyjohnson.com> 2009-01-14 08:23:32 MST --- Nah. All I did was replace the firmware with the latest from Intel's website. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c39 --- Comment #39 from Jiri Benc <jbenc@novell.com> 2009-01-14 08:32:10 MST --- (In reply to comment #37)
Did you use the http://wireless.kernel.org/download/compat-wireless-2.6/compat-wireless-2.6.... to update your firmware?
This is not a firmware. This is just a completely different kernel; no firmware is included in that package.
My issue is that with no root users the computer locks, but mouse still works. Any way the log out process it does not work.
So, this is a different issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jnelson-suse@jamponi.net added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c40 Jon Nelson <jnelson-suse@jamponi.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jnelson-suse@jamponi.net --- Comment #40 from Jon Nelson <jnelson-suse@jamponi.net> 2009-01-14 20:34:15 MST --- Ditto for me: Thinkpad T61p. Suse 11.1, fully up-to-date. 3 (three) hard lockups today, caps lock (I think) light flashing, otherwise dead. 4965 Intel wireless. *NO* Compiz, using KDE 3.5, NVidia drivers. NOTE: I manually disabled the wireless the last time it rebooted with the kill switch. Since then, it's been solid. Laptop was the very definition of solid with 10.3 and 11.0. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c41 --- Comment #41 from Jiri Benc <jbenc@novell.com> 2009-01-15 04:00:07 MST --- Well, see comment #33. Without the logs we can do nothing. Also, please reproduce without the binary nvidia driver. With binary drivers, we cannot know what's happening in the kernel and again, can do nothing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jnelson-suse@jamponi.net added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c42 --- Comment #42 from Jon Nelson <jnelson-suse@jamponi.net> 2009-01-15 06:44:24 MST --- I spent a fair amount of time googling for this and it appears that just about everybody with this vintage of kernel and firmware is having the same issue, without or without NVidia. For myself, I'm going to try the (slightly) updated firmware from Intel. As far as NVidia drivers goes, those are the only drivers besides VESA that work for me, the 'nv' driver is completely inoperative. T61p Lenovo thinkpad. The netconsole instructions in comment 33 appear to be incomplete - netstat does no listening of receiving of packets, it only displays what is listening or present. Thus, you'll need a socat or netcat invocation to listen on port 6666 (udp) and record data, at least that's what I'm getting out of the docs. I'll give it a try today but I've got the slightly updated firmware installed. Since it happened 3x yesterday (while on a WIRED network) we shall see if that helps. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c43 --- Comment #43 from Jiri Benc <jbenc@novell.com> 2009-01-15 06:54:29 MST --- (In reply to comment #42)
As far as NVidia drivers goes, those are the only drivers besides VESA that work for me, the 'nv' driver is completely inoperative.
Then reproduce with VESA and without the nvidia kernel module, please.
The netconsole instructions in comment 33 appear to be incomplete - netstat does no listening of receiving of packets, it only displays what is listening or present. Thus, you'll need a socat or netcat invocation to listen on port 6666 (udp) and record data, at least that's what I'm getting out of the docs.
Oh, it's a typo, it should be "netcat". Thanks for noticing! Appending the (now hopefully correct) recipe to prevent confusion: ------ On the "monitoring" machine (i.e. not the one with the bug): ifconfig (record the "HWaddr" and "inet addr:" fields) rcSuSEfirewall2 stop (or, if the machine is not running openSUSE, disable the firewall in an appropriate way, in the worst case by running iptables -F) netcat -u -l -p 6666 On the "debugging" machine: echo '9 4 1 7' > /proc/sys/kernel/printk modprobe netconsole netconsole=@/,@INETADDR/HWADDR (replace INETADDR and HWADDR with the values you recorded above) ------ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jfunk@funktronics.ca added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c44 James Oakley <jfunk@funktronics.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|sunscape1@hotmail.com | --- Comment #44 from James Oakley <jfunk@funktronics.ca> 2009-01-25 00:36:06 MST --- Created an attachment (id=267491) --> (https://bugzilla.novell.com/attachment.cgi?id=267491) Oops info for iwl4965 crash I just reproduced this. Attaching netconsole output. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c45 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #45 from Jiri Benc <jbenc@novell.com> 2009-01-25 04:42:31 MST --- Thanks! This is the same bug as http://bugzilla.kernel.org/show_bug.cgi?id=11983. I'll prepare a kernel with the fix applied later today or tomorrow. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c46 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |jfunk@funktronics.ca --- Comment #46 from Jiri Benc <jbenc@novell.com> 2009-01-25 06:35:06 MST --- The fix was included in 2.6.27.10 upstream. Could you please test the latest Kernel of the day (ftp://ftp.suse.com/pub/projects/kernel/kotd/SL111_BRANCH/) and report whether you still observe the problem? Please check dmesg from time to time to see if there are not any oops messages there. With the latest Kernel of the day, the bug should not freeze the machine even when it triggers. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jfunk@funktronics.ca added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c47 James Oakley <jfunk@funktronics.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|jfunk@funktronics.ca | --- Comment #47 from James Oakley <jfunk@funktronics.ca> 2009-02-03 05:57:18 MST --- Created an attachment (id=269613) --> (https://bugzilla.novell.com/attachment.cgi?id=269613) Oops info for iwl4965 crash on KOTD Sadly, my machine is still locking up, though not as often. I have attached the relevant netconsole output. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c48 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |jfunk@funktronics.ca --- Comment #48 from Jiri Benc <jbenc@novell.com> 2009-02-03 15:12:27 MST --- For some reason, the kernel your report comes from is 2.6.27.8-HEAD_20090114153029_8f82bcf0-xen. That's quite old (as mentioned in comment 46, the fix was included only in 2.6.27.10, you have 2.6.27.8). Perhaps the kernel of the day was not generated properly for the Xen flavor for few days? Anyway, currently I see 2.6.27.13 version of all flavors in the kernel of the day directories. Could you please retest with the latest kernel of the day (ftp://ftp.suse.com/pub/projects/kernel/kotd/SL111_BRANCH/) again? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jfunk@funktronics.ca added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c49 James Oakley <jfunk@funktronics.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|jfunk@funktronics.ca | --- Comment #49 from James Oakley <jfunk@funktronics.ca> 2009-02-09 07:22:13 MST --- Ok, my machine has not crashed in nearly a week. I'm confident this issue is fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=444149 User jbenc@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=444149#c50 Jiri Benc <jbenc@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #50 from Jiri Benc <jbenc@novell.com> 2009-02-09 07:33:01 MST --- Thanks a lot for testing! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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