[Bug 596349] New: 11.3 x86_64 M5: Boot hang after 'zypper dup' and by DVD installation
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c0 Summary: 11.3 x86_64 M5: Boot hang after 'zypper dup' and by DVD installation Classification: openSUSE Product: openSUSE 11.3 Version: Milestone 4 Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: terje@nordland-teknikk.no QAContact: jsrain@novell.com Found By: --- Blocker: --- Created an attachment (id=354188) --> (http://bugzilla.novell.com/attachment.cgi?id=354188) boot.msg, boot.omsg User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.0) Gecko/20100115 SUSE/3.6.0-1.2 Firefox/3.6 After upgrade from 11.3 x86_64 M4 to M5 with 'zypper dup', the machine hang with hard freeze on all following boot attempts and is impossible to boot. Also attempts to install afterwards from 11.3 M5 DVD iso the machine hang, when installation program starts with last message 'starting udev...' This is on a hp8710w w/4G RAM mobile workstation that has run all openSUSE/SLED 10.x-11.x included now 11.3 M4. flawless, a hardware that also has been certified by Novell for SLED as here on a previous, lesser model http://www.novell.com/partnerguide/product/206525.html 1. Online upgrade 11.3 x86_64 M4 to M5 aborted 'zypper dup' aborted lastly with the following message: Retrieving: OpenOffice_org-calc-extensions-3.2.0.99.2-1.4.x86_64.rpm [done] Installing: OpenOffice_org-calc-extensions-3.2.0.99.2-1.4 [99%]terminate called after throwing an instance of 'std::bad_alloc' what(): std::bad_alloc Aborted 2. Boot hang from harddisk after upgrade to M5 Both Desktop and Failsafe 11.3 M5 - 2.6.34 rc3.3 caused hang (hard freeze (had to power off/on). The last message I noticed after freeze was: Activating device mapper ... There was also some like these from boot.msg: <6>[ 12.816038] pcmcia_socket pcmcia_socket1: cs: memory probe 0xc0000000-0xc7ffffff: excluding 0xc0000000-0xc7ffffff <6>[ 12.816065] pcmcia_socket pcmcia_socket1: cs: memory probe 0xe4100000-0xe43fffff: excluding 0xe4100000-0xe412ffff 3. Installation hang from 11.3 M5 DVD Loading Linux kernel openSUSE installation program v.3.4.12 Starting udev... and here freeze the machine Reproducible: Always Steps to Reproduce: 1.Boot from harddisk or installation DVD 2. 3. Actual Results: The machine hang as described in details above, that is hard freeze where only Power off and on is possible Expected Results: Normal boot from harddisk to working 11.3 M5 (as with previous M4) Or normal startup of the installation from DVD -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c yang xiaoyu <xyyang@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xyyang@novell.com AssignedTo|bnc-team-screening@forge.pr |jsrain@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c1 --- Comment #1 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-14 20:01:32 UTC --- Created an attachment (id=354465) --> (http://bugzilla.novell.com/attachment.cgi?id=354465) zypper.log -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c2 --- Comment #2 from Winfrid Tschiedel <Winfrid.Tschiedel@t-online.de> 2010-04-17 08:14:52 UTC --- Created an attachment (id=355135) --> (http://bugzilla.novell.com/attachment.cgi?id=355135) y2logs from opensuse 11.3 M5 (installation from DVD) Please check if my error is a "new" one or just a duplicate. Thank you, Winfrid -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c Lukas Ocilka <locilka@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Installation |Kernel AssignedTo|jsrain@novell.com |kernel-maintainers@forge.pr | |ovo.novell.com QAContact|jsrain@novell.com |qa@suse.de -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c3 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jeffm@novell.com InfoProvider| |terje@nordland-teknikk.no --- Comment #3 from Jeff Mahoney <jeffm@novell.com> 2010-04-22 20:12:46 UTC --- Ok, can you remove the "quiet" from the kernel command line? You may need to drop to the text interface by hitting escape. Then you can edit the command line using 'e', edit it, then hit enter, then hit b to boot it. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c4 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|terje@nordland-teknikk.no | --- Comment #4 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-22 22:12:08 UTC --- Removing 'quiet' from Desktop kernel... didn't help. (It is easy to edit 11.3 menu.lst directly by booting 11.2 from multiboot setup on the same machine). Neither 11.3 Safe mode default without 'quiet' didn't boot. Now my menu.lst contains the following 11.3 sections: ###Don't change this comment - YaST2 identifier: Original name: linux### title Desktop -- openSUSE 11.3 Milestone 5 - 2.6.34-rc3-3 root (hd0,10) kernel /boot/vmlinuz-2.6.34-rc3-3-desktop root=/dev/disk/by-id/ata-Hitachi_HTS722020K9SA00_080201DP0410DTGB5EZP-part11 resume=/dev/disk/by-id/ata-Hitachi_HTS722020K9SA00_080201DP0410DTGB5EZP-part5 splash=silent showopts crashkernel=256M-:128M vga=0x31a initrd /boot/initrd-2.6.34-rc3-3-desktop ###Don't change this comment - YaST2 identifier: Original name: failsafe### title Failsafe -- openSUSE 11.3 Milestone 5 - 2.6.34-rc3-3 root (hd0,10) kernel /boot/vmlinuz-2.6.34-rc3-3-desktop root=/dev/disk/by-id/ata-Hitachi_HTS722020K9SA00_080201DP0410DTGB5EZP-part11 showopts apm=off noresume edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 nomodeset x11failsafe vga=0x31a initrd /boot/initrd-2.6.34-rc3-3-desktop ###Don't change this comment - YaST2 identifier: Original name: linux### title GNU GRUB 2 -- openSUSE 11.3 - GNU GRUB 2 kernel (hd0,10)/boot/grub2/core.img root=/dev/sda11 resume=/dev/disk/by-id/ata-Hitachi_HTS722020K9SA00_080201DP0410DTGB5EZP-part5 splash=silent showopts vga=0x31a -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c5 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |terje@nordland-teknikk.no --- Comment #5 from Jeff Mahoney <jeffm@novell.com> 2010-04-23 13:35:54 UTC --- Removing the quiet wasn't supposed to help, it was supposed to dump more information to the console for analysis. It should be captured and posted to the report. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c6 --- Comment #6 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-23 21:37:03 UTC --- Ok, what I tried and have two question to are: 1) Removed 'quiet' from menu.lst on hard disk with 11.3M5 (previous zypper dupped) Tried to boot but machine freeze after some time as initial described above I cannot see any /var/log files changed How is it possible to capture output from a frozen console? 2) Tried to boot from 11.3M5 installation DVD Early machine freeze as initially described above If you meant I should remove 'quiet' from this kernel line boot, I wasn't able to enter or find this edit dialog? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c7 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|terje@nordland-teknikk.no | --- Comment #7 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-25 23:20:31 UTC --- I've also tried the two of the current iso's from factory unsuccessful: openSUSE-NET-x86_64-Build0569-Media.iso ---------------------------------------- Loding Installation System 1-5 100% - with Norwegian Language: yast2-trans-nb.rpm : wrong SHA1-Sum (tried to continue in unsafe mode, but the installation was broken after installation Package Manager) - with default English Language installation broke after installation Package Manager openSUSE-GNOME-LiveCD-x86_64-Build0564-Media.iso ------------------------------------------------- Both booting Gnome Live CD and Installation were broken at the same point: Loading Kiwi CD-boot system 19.402803 Failed to mount click file system 19.428921 Failed to mount root file system 19.429682 rebootException: error consoles at Alt-F3/F4 and some more slowly listed messages -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c8 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Milestone 4 |Milestone 6 --- Comment #8 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-27 11:21:32 UTC --- Also unsuccessful the latest Factory iso on another hardware, Dell Precision 490 Xeon workstation: openSUSE-NET-x86_64-Build0572-Media.iso ---------------------------------------- Loding Installation System 1-6 100% System analyze - could not find hard disk for the installation - after initialazation the Package Manager) the installation broke next (and jumped to YaST1) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=596349 http://bugzilla.novell.com/show_bug.cgi?id=596349#c9 Terje J. Hanssen <terje@nordland-teknikk.no> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #9 from Terje J. Hanssen <terje@nordland-teknikk.no> 2010-04-30 20:44:29 UTC --- I set this to status 'Resolved' because the new 11.3 M6 x86_64 DVD again was possible to install. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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