[Bug 408536] New: umtsmon cannot open hs2300 umts modem in HP compaq 8510p

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bugzilla_noreply＠novell.com

11 Jul 2008 11 Jul '08

19:59

https://bugzilla.novell.com/show_bug.cgi?id=408536 Summary: umtsmon cannot open hs2300 umts modem in HP compaq 8510p Product: openSUSE 11.0 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Mobile Devices AssignedTo: zoz@novell.com ReportedBy: bernhard.bender@web.de QAContact: qa@suse.de Found By: --- umtsmon fails to open the USB serial ports associated to the WWAN modem in a HP Compaq 8510p notebook. The modem works fine with the hp WWAN manager in Windows XP. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11 Jul 11 Jul

20:00

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c1 --- Comment #1 from Bernhard Bender 2008-07-11 14:00:25 MDT --- Additional info: The following output is generated by running "umtsmon -v 3": umtsmon version 0.8.90-20080603 . ##P1 t=816: setVerbosity: '3' ##P2 t=816: set verbosity level to 3 ##P2 t=816: set PPP verbosity level to 1 ##P3 t=816: TheDeviceManagerSingleton::setupDevice(void) ##P3 t=816: TheDeviceManagerSingleton::readFromConfigFile() ##P2 t=816: Settings will be saved in : '/home/ber/.umtsmon' ##P1 t=816: Stored device configuration incomplete, reverting to autodetection ##P3 t=816: Start iterating through all AutoDetectors ##P2 t=816: Force Autodetection enabled - skipping device instantiation from supplied values ##P3 t=816: Let's continue with the next AutoDetector ##P3 t=816: AutoDetectBase::go() for 'USB ZeroCD Autodetection' ##P3 t=816: AutoDetect_USB::traverseTrees() ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0002) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0002) ##P3 t=817: AutoDetect_USB::matchIDs(0x03f0, 0x1e1d) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0001) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0001) ##P3 t=817: AutoDetect_USB::matchIDs(0x08ff, 0x2580) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0001) ##P3 t=817: AutoDetect_USB::matchIDs(0x03f0, 0x171d) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0001) ##P3 t=817: AutoDetect_USB::matchIDs(0x046d, 0xc03e) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0001) ##P2 t=817: BAD: 'No USB-based device found' ##P3 t=817: Let's continue with the next AutoDetector ##P3 t=817: AutoDetectBase::go() for 'USB Autodetection' ##P3 t=817: AutoDetect_USB::traverseTrees() ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0002) ##P3 t=817: AutoDetect_USB::matchIDs(0x1d6b, 0x0002) ##P3 t=817: AutoDetect_USB::matchIDs(0x03f0, 0x1e1d) ##P2 t=817: GOOD: 'A 'HP HS2300 / MC8775 or AC875U' modem detected' ##P3 t=817: AutoDetect_USB::findPortNames() ##P3 t=817: INFO: 'There are 3 USB Serial ports available' ##P3 t=817: set AT serial to '/dev/ttyUSB2' ##P3 t=817: set PPP serial to '/dev/ttyUSB0' ##P3 t=817: AutoDetectBase::createDevice() for Device 51322402 ##P3 t=817: Device creation for type 0x51322402 requested ##P2 t=817: Profile::Profile('') ##P2 t=817: finally created profile for 'Default' ##P3 t=817: Device: probing port '/dev/ttyUSB0' for AT commands ##P3 t=817: TempSerialPort::TempSerialPort() ##P3 t=817: Opened '/dev/ttyUSB0' as FD 10 ##P3 t=817: SerialPort::closeDev() for FD 10 Could not write to serial device: Resource temporarily unavailable ##P1 t=817: *** CRITICAL ERROR: Could not write to device (anymore) *** umtsmon version 0.8.90-20080603 closed due to an unrecoverable program error. *** Please e-mail all of the above output to umtsmon-develop@lists.sourceforge.net, *** Or go to the umtsmon website and file a bug. ##P1 t=821: Critical Popup - application will halt Mutex destroy failure: Device or resource busy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14 Jul 14 Jul

02:36

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dkukawka@novell.com AssignedTo|zoz@novell.com |seife@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:00

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c2 Stefan Seyfried changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #2 from Stefan Seyfried 2008-07-14 02:00:18 MDT --- Hm. Strange. The same card is working fine for me on a 2510p :-( I will investigate that. Could you please post the output of the "ATI" command sent to the ttyUSB2 port? e.g. by doing "screen /dev/ttyUSB2", then type "ATI", press Enter, paste the output into this bug. You can leave off the IMEI, the interesting part is (of my card): ati Manufacturer: Sierra Wireless, Inc. Model: MC8775 Revision: H1_1_8_15MCAP G:/WS/FW/H1_1_8_15MCAP/MSM6280/SRC 2007/07/17 17:26:56 Exit screen with CTRL-a, then "k" and "y". I'm interested if you are running the same Firmware revision than I do. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:34

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c3 --- Comment #3 from Bernhard Bender 2008-07-14 03:34:26 MDT --- Here is the output of "ati": ------------ ati Manufacturer: Sierra Wireless, Inc. Model: MC8775 Revision: H1_1_8_15MCAP G:/WS/FW/H1_1_8_15MCAP/MSM6280/SRC 2007/07/17 17:26:56 IMEI: xxxxxxxxxxxxx IMEI SV: 9 FSN: D280528591010 3GPP Release 5 +GCAP: +CGSM,+DS,+ES ------------ Seems like it is running the exact same firmware as your's. I retrieved this info using Hyperterminal/WinXP. Trying minicom or screen to access any of the USB serial ports of the modem under Linux always seems to lock up that process. I will try again, however. BTW I did add the user in question to the "uucp" group, and root also has the same problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21 Jul 21 Jul

18:12

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c4 --- Comment #4 from Stefan Seyfried 2008-07-21 12:12:19 MDT --- Actually i have a suspicion where the problem might be. We have two identical cards here, in almost identical machines (hp 2510p and hp 2710p), but both have ttyUSB0 and ttyUSB2 "switched" (the 2710p has the ppp port on ttyUSB2 and the AT port on ttyUSB0, the 2510p the other way round). So it would be great, if you could get the ATI from both ports (for me it just works to do "screen /dev/ttyUSB0" as root, then i can type directly to the port). Alternatively, please try both combinations: - umtsmon -s /dev/ttyUSB0,/dev/ttyUSB2 - umtsmon -s /dev/ttyUSB2,/dev/ttyUSB0 i hope that one of those combinations works. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:14

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c5 --- Comment #5 from Stefan Seyfried 2008-07-21 12:14:54 MDT --- However, looking at your problem again, it looks different ;-) Just to make sure: please check with lsmod that the "sierra" module is loaded. Unload it (with "rmmod sierra"), clear the dmesg buffer ("dmesg -c"), load the module again ("modprobe sierra"), then post the output of "dmesg". (all commands must be run as root). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22 Jul 22 Jul

22:18

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c6 --- Comment #6 from Bernhard Bender 2008-07-22 16:18:07 MDT --- (In reply to comment #4 from Stefan Seyfried)

...

So it would be great, if you could get the ATI from both ports (for me it just works to do "screen /dev/ttyUSB0" as root, then i can type directly to the port).

None of the port /dev/ttyUSB[012] shows any response to AT command using the screen command.

...

Alternatively, please try both combinations:

- umtsmon -s /dev/ttyUSB0,/dev/ttyUSB2 - umtsmon -s /dev/ttyUSB2,/dev/ttyUSB0

i hope that one of those combinations works.

Both fail the same way as reported in comment #1. Note that umtsmon does not say it cannot get an answer to an AT command. To me it seems the program cannot even send data to the device

...

Could not write to serial device: Resource temporarily unavailable ##P1 t=477: *** CRITICAL ERROR: Could not write to device (anymore)

I used strace to see what happens. Here is an excerpt:

...

...
...
open("/dev/ttyUSB2", O_RDWR|O_EXCL|O_NOCTTY|O_NONBLOCK) = 9 fstat64(9, {st_mode=S_IFCHR|0660, st_rdev=makedev(188, 2), ...}) = 0 ioctl(9, SNDCTL_TMR_TEMPO or TCGETA, {B9600 -opost isig -icanon -echo ...}) = 0 ioctl(9, SNDCTL_TMR_SOURCE or TCSETA, {B115200 -opost isig -icanon -echo ...}) = 0 select(1, NULL, NULL, NULL, {0, 200000}) = 0 (Timeout) select(10, [9], NULL, NULL, {0, 20000}) = 0 (Timeout) write(9, "\r", 1) = -1 EAGAIN (Resource temporarily unavailable) [...repeats many times...] select(1, NULL, NULL, NULL, {0, 10000}) = 0 (Timeout) close(9) = 0 dup(2) = 9 fcntl64(9, F_GETFL) = 0x2 (flags O_RDWR) fstat64(9, {st_mode=S_IFCHR|0600, st_rdev=makedev(136, 2), ...}) = 0 mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb713c000 _llseek(9, 0, 0xbfffca78, SEEK_CUR) = -1 ESPIPE (Illegal seek) write(9, "Could not write to serial device"..., 67Could not write to serial device: Resource temporarily unavailable ) = 67 close(9) = 0 <<<

So it seems that write()ing to file id 9 (/dev/ttyUSB2) always return EAGAIN... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:27

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c7 --- Comment #7 from Bernhard Bender 2008-07-22 16:27:36 MDT --- (In reply to comment #5 from Stefan Seyfried)

...

Just to make sure: please check with lsmod that the "sierra" module is loaded. Unload it (with "rmmod sierra"), clear the dmesg buffer ("dmesg -c"), load the module again ("modprobe sierra"), then post the output of "dmesg". (all commands must be run as root).

sierra module is loaded: # lsmod | grep sierra sierra 30472 3 usbserial 51120 8 sierra usbcore 164812 8 btusb,usbhid,hci_usb,sierra,usbserial,uhci_hcd,ehci_hcd loading module sierra: # modprobe sierra # dmesg drivers/usb/serial/usb-serial.c: USB Serial support registered for Sierra USB modem sierra 4-1:1.0: Sierra USB modem converter detected usb 4-1: Sierra USB modem converter now attached to ttyUSB0 usb 4-1: Sierra USB modem converter now attached to ttyUSB1 usb 4-1: Sierra USB modem converter now attached to ttyUSB2 usbcore: registered new interface driver sierra drivers/usb/serial/sierra.c: USB Driver for Sierra Wireless USB modems: v.1.2.9c BTW, in WinXP the modem has a total of four serial ports. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:29

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c8 --- Comment #8 from Bernhard Bender 2008-07-22 16:29:55 MDT --- Created an attachment (id=229408) --> (https://bugzilla.novell.com/attachment.cgi?id=229408) output of lsusb -v -s 4:2 This is the data about the sierra USB device as printed by "lsusb -v" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:44

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c9 Bernhard Bender changed: What |Removed |Added ---------------------------------------------------------------------------- Found By|--- |Customer Platform|Other |i386 --- Comment #9 from Bernhard Bender 2008-07-22 16:44:23 MDT --- Just in case this is relevant: I am running the i386 32bit Linux on this machine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19 Aug 19 Aug

17:11

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c10 Stefan Seyfried changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fseidel@novell.com, gregkh@novell.com --- Comment #10 from Stefan Seyfried 2008-08-19 11:11:05 MDT --- In the mean time we found out that the same hs2300 card type in two different machines (hp 2510p and hp2710p, pretty similar actually) behaves differently: 2510p: - ttyUSB0 is the ppp port - ttyUSB2 is the control port 2710p: - ttyUSB2 is the ppp port - ttyUSB0 is the control port You can find out which one is what by opening the port with minicom or screen and typing "ATI" (hit Return). The ppp port responds: Sierra Wireless, Inc. MC8775 APP1 OK the control port echoes your input and responds: ati Manufacturer: Sierra Wireless, Inc. Model: MC8775 Revision: H1_1_8_15MCAP G:/WS/FW/H1_1_8_15MCAP/MSM6280/SRC 2007/07/17 17:26:56 IMEI: ........... IMEI SV: 9 FSN: ........ 3GPP Release 5 +GCAP: +CGSM,+DS,+ES OK But since you cannot get any answer to any AT command, Your issue still looks different and to be honest: I have no real idea where to look next :-( Are you able to recompile a kernel module? Sierra offers a newer version of the driver, linked from e.g. http://www.sierrawireless.com/faq/ShowFAQ.aspx?ID=1119 Maybe it is worth giving it a try. Generally this looks like a kernel problem to me and not like a umtsmon problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:48

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c11 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |bernhard.bender@web.de --- Comment #11 from Greg Kroah-Hartman 2008-08-19 11:48:49 MDT --- What are the two different cards here? Can someone give me a simple 'lsusb' output for both of them? Odds are it's not a kernel issue, the kernel is a dumb pass-through for almost all of these devices, it's up to userspace to somehow "know" which port is which. That being said, the sierra driver has had a bunch of updates for things like this lately, I need to know which device these are to be able to check that. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:54

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c12 --- Comment #12 from Stefan Seyfried 2008-08-19 12:54:09 MDT --- Yes, the switching ports are probably a hard- or firmware issue of the card. Greg, where I hoped you could help is Bernhard's card not answering at all to anything on any port and how to debug that. Bernhard, I managed to package the latest sierra.c driver as a KMP (kernel module package) in the openSUSE build service. Please go to http://software.opensuse.org/search and search for "sierra" and openSUSE 11.0. You will find download links for the packages. Choose the one matching your kernel (probably the "-default" or the "-pae" i586 version) and install it. Then run "rmmod sierra", "modprobe sierra" The last line in /var/log/messages should show something like USB Driver for Sierra Wireless USB modems: v1.2.10b Maybe the new driver works better with your card. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:44

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c13 Bernhard Bender changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|bernhard.bender@web.de | --- Comment #13 from Bernhard Bender 2008-08-19 15:44:39 MDT --- (In reply to comment #11 from Greg Kroah-Hartman)

...

What are the two different cards here? Can someone give me a simple 'lsusb' output for both of them?

This is the lsusb -l output for the hs2300 card on my hp 8510p: lsusb -v -s 4:2 Bus 004 Device 002: ID 03f0:1e1d Hewlett-Packard Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x03f0 Hewlett-Packard idProduct 0x1e1d bcdDevice 0.02 iManufacturer 1 HP iProduct 2 HP hs2300 HSDPA Broadband Wireless Module iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 67 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 7 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass 255 Vendor Specific Subclass bInterfaceProtocol 255 Vendor Specific Protocol iInterface 3 Data Interface Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 128 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x84 EP 4 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x85 EP 5 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x05 EP 5 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Device Status: 0x0000 (Bus Powered) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:34

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c14 --- Comment #14 from Bernhard Bender 2008-08-19 16:34:02 MDT --- (In reply to comment #12 from Stefan Seyfried)

...

Bernhard, I managed to package the latest sierra.c driver as a KMP (kernel module package) in the openSUSE build service.

Please go to http://software.opensuse.org/search and search for "sierra" and openSUSE 11.0. You will find download links for the packages. Choose the one matching your kernel (probably the "-default" or the "-pae" i586 version) and install it.

Then run "rmmod sierra", "modprobe sierra" The last line in /var/log/messages should show something like

USB Driver for Sierra Wireless USB modems: v1.2.10b

This worked fine, using the -pae i586 version.

...

Maybe the new driver works better with your card.

Nope. Still no response using screen on /dev/ttyUSB0 But my system locks up really hard when I try to quit screen. Also locks up hard trying to run umtsmon May be due to different kernel version 2.6.25.11-0.1-pae ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:49

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c15 --- Comment #15 from Bernhard Bender 2008-08-19 16:49:37 MDT --- I build the sierry module from the source myself, stiff locks up hard. running "strace umtsmon" end in a select() call after opening /dev/ttyUSB0 I noticed that writing "\r" to the tty alway fails with -EINVAL Seems like the module is somehow broken...? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Aug 20 Aug

00:38

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c16 --- Comment #16 from Greg Kroah-Hartman 2008-08-19 18:38:05 MDT --- I don't know where you all got 1.2.10b from, but 1.2.13a is what I see as the latest version of the driver from the 2.6.27-rc3-git tree. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:33

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c17 --- Comment #17 from Stefan Seyfried 2008-08-20 03:33:21 MDT --- I got it from the sierra website. Unfortunately we don't have a 2.6.27 kernel yet where i could fetch sierra.c from ;-) I'll try updating the buildservice package. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:05

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c18 Stefan Seyfried changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |seife@novell.com AssignedTo|seife@novell.com |bnc-team-screening@forge.provo.novell.com Status|ASSIGNED |NEW Component|Mobile Devices |Kernel --- Comment #18 from Stefan Seyfried 2008-08-20 04:05:57 MDT --- I cannot build 1.2.13a against 2.6.25 and 2.6.26. Greg, can you provide a 1.2.13a-sierra.c file which builds against those? Anyway, now this is no longer an umtsmon problem IMVHO. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21 Aug 21 Aug

00:57

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c19 --- Comment #19 from Greg Kroah-Hartman 2008-08-20 18:57:54 MDT --- Either way, updating the sierra.c driver is not going to help out here. The kernel is a "dumb" pass through. Some modems have the ports backwards / different then others, that's not a kernel problem/issue to deal with, it's userspace, unfortunately. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:33

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c20 --- Comment #20 from Danny Kukawka 2008-08-21 02:33:53 MDT --- (In reply to comment #19 from Greg Kroah-Hartman)

...

Either way, updating the sierra.c driver is not going to help out here.

The kernel is a "dumb" pass through. Some modems have the ports backwards / different then others, that's not a kernel problem/issue to deal with, it's userspace, unfortunately.

I don't think so. 1) UMTSmon already detect twisted ports, there is no problem. 2) the problem is that the device don't even answer to the AT command (see comment #6) in this case. This don't look like a userspace problem to me. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:25

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c21 --- Comment #21 from Stefan Seyfried 2008-08-21 04:25:03 MDT --- This is from my hp 2510p, with the ports "correct" (ttyUSB0 ppp, ttyUSB2 control) root@stoetzler:~# lsusb -v -s 4:4 Bus 004 Device 004: ID 03f0:1e1d Hewlett-Packard Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x03f0 Hewlett-Packard idProduct 0x1e1d bcdDevice 0.02 iManufacturer 1 HP iProduct 2 HP hs2300 HSDPA Broadband Wireless Module iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 67 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 7 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass 255 Vendor Specific Subclass bInterfaceProtocol 255 Vendor Specific Protocol iInterface 3 Data Interface Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 128 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x84 EP 4 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x85 EP 5 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x05 EP 5 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Device Status: 0x0000 (Bus Powered) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:32

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c22 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |bernhard.bender@web.de --- Comment #22 from Greg Kroah-Hartman 2008-08-21 09:32:42 MDT --- (In reply to comment #20 from Danny Kukawka)

...

(In reply to comment #19 from Greg Kroah-Hartman)

...
Either way, updating the sierra.c driver is not going to help out here.

The kernel is a "dumb" pass through. Some modems have the ports backwards / different then others, that's not a kernel problem/issue to deal with, it's userspace, unfortunately.

I don't think so. 1) UMTSmon already detect twisted ports, there is no problem. 2) the problem is that the device don't even answer to the AT command (see comment #6) in this case. This don't look like a userspace problem to me.

Hm, remember the part about "dumb pass through"? :) The kernel doesn't do anything here, perhaps this is just a device that does not work properly without some "magic" command that we don't know about. The kernel doesn't know anything about AT commands, if the device isn't responding, it's the device's problem. Can someone provide the output of 'lsusb' for the device that does not work properly? I see 2 entries for the device that works, but none for the "broken" device. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:47

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c23 Bernhard Bender changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|bernhard.bender@web.de | --- Comment #23 from Bernhard Bender 2008-08-21 09:47:44 MDT ---

...

Hm, remember the part about "dumb pass through"? :)

The kernel doesn't do anything here, perhaps this is just a device that does not work properly without some "magic" command that we don't know about.

The kernel doesn't know anything about AT commands, if the device isn't responding, it's the device's problem.

Can someone provide the output of 'lsusb' for the device that does not work properly? I see 2 entries for the device that works, but none for the "broken" device.

comment 13 has the lsusb listing for the device that does NOT work. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:48

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c24 --- Comment #24 from Danny Kukawka 2008-08-21 09:48:30 MDT --- (In reply to comment #22 from Greg Kroah-Hartman)

...

Can someone provide the output of 'lsusb' for the device that does not work properly? I see 2 entries for the device that works, but none for the "broken" device.

Comment #13: lsusb from the not working device Comment #21: lsusb from a working hs2300 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:56

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c25 --- Comment #25 from Bernhard Bender 2008-08-21 09:56:04 MDT --- (In reply to comment #24 from Danny Kukawka)

...

(In reply to comment #22 from Greg Kroah-Hartman)

...
Can someone provide the output of 'lsusb' for the device that does not work properly? I see 2 entries for the device that works, but none for the "broken" device.

Comment #13: lsusb from the not working device Comment #21: lsusb from a working hs2300

As you can see, these listing do not differ, except for the bus location Also from comments 2 and 3 it seems that there is the same firmware on the devices. Needless to add that the device on my hp 8510p works fine in windoze. Stefan, how to you activate you device? Maybe there is a difference there, when switching between WinXP and Suse 11.0, which I do. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:15

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c26 --- Comment #26 from Stefan Seyfried 2008-08-21 12:15:34 MDT --- I only had to activate the device once in Vista (the only reason i ever booted it ;-), otherwise it would be totally invisible in Linux (no ttyUSB* ports at all). There is a small gadget in vista that pops up once i press the Bluetooth/WLAN/WWAN button, there i could enable / disable Bluetooth, WLAN and the UMTS card separately. I enabled them all, then shut down Vista and booted Linux. The card works happily ever after. Later I got the Mainboard replaced on warranty, then I had to repeat the card enablement. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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24 Aug 24 Aug

10:29

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 Robert Vojcik changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |kernel-maintainers@forge.provo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Aug 25 Aug

03:17

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c27 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.provo.novell.com |bnc-team-screening@forge.provo.novell.com Component|Kernel |Basesystem --- Comment #27 from Greg Kroah-Hartman 2008-08-24 21:17:17 MDT --- I don't see why this is a kernel issue, reassigning back to base system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:26

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c28 Stefan Seyfried changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |kernel-maintainers@forge.provo.novell.com Component|Basesystem |Kernel --- Comment #28 from Stefan Seyfried 2008-08-25 09:26:01 MDT --- The card is not responding to anything on any of its 3 port. Not only with umtsmon, but also with screen & minicom. So why must this be userspace? I'd say it's either hardware (but Windows works) or kernel. Please explain why you think it's not a kernel issue, then I can stop the bugzilla pingpong :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:28

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c29 Bernhard Bender changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #29 from Bernhard Bender 2008-08-25 16:28:29 MDT --- I finally made the UMTS modem work for me. It seems that some strange interaction with the hp WWAN manager in WinXP caused the UMTS devise to be visible, but actually disabled unter Linux. Hitting the WLAN button (!) enabled the device. Closing this bug as invalid - kernel 2.6.25.11-0.1-pae is working fine (acutally I am using the UMTS connection to send this report). Thanks a lot to all of you for helping on this one. - Bernhard -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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26 Aug 26 Aug

14:36

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User seife@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c30 --- Comment #30 from Stefan Seyfried 2008-08-26 08:36:18 MDT --- Ok, thanks for ending our ping-pong game ;-) Have fun. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:48

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c31 --- Comment #31 from Danny Kukawka 2008-08-26 08:48:44 MDT --- @Bernhard: the following link could be interesting for you: http://dkukawka.blogspot.com/2008/08/how-to-activate-your-hp-umts-card.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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27 Aug 27 Aug

21:56

New subject: [Bug 408536] umtsmon cannot open hs2300 umts modem in HP compaq 8510p

https://bugzilla.novell.com/show_bug.cgi?id=408536 User bernhard.bender@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=408536#c32 --- Comment #32 from Bernhard Bender 2008-08-27 15:56:17 MDT --- (In reply to comment #31 from Danny Kukawka)

...

@Bernhard: the following link could be interesting for you: http://dkukawka.blogspot.com/2008/08/how-to-activate-your-hp-umts-card.html

Yes indeed, most useful hint. I installed the hp-wmi-kmp-pae module and it works just fine. I noticed this: after loading the module, it said: # grep . /sys/class/rfkill/*/state /sys/class/rfkill/rfkill0/state:1 /sys/class/rfkill/rfkill1/state:1 /sys/class/rfkill/rfkill2/state:1 but the WWAN device was still not responding. so it seems the module does not correctly read the current state of the kill switch on startup. After setting the WWAN killswitch to 0 and back to 1 the device is enabled and umtsmon works properly. I'll try and put this into the system startup... Thank you! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 408536] New: umtsmon cannot open hs2300 umts modem in HP compaq 8510p

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